• Assist with the development, editing, organization, and maintenance of technical and operational documentation supporting data governance, enterprise data warehouse (EDW) initiatives, operational procedures, and organizational knowledge management efforts. • Develop, edit, and maintain technical and operational documentation including Scopes of Work (SOWs), Standard Operating Procedures (SOPs), Technical guidebooks, User manuals, Training materials, Administrative reports, Knowledge base content. • Collaborate with leadership, technical teams, and Subject Matter Experts (SMEs) to gather information and develop accurate, technically sound, and user-focused documentation. • Translate complex technical concepts, data processes, tools, systems, and workflows into clear, accessible language suitable for technical and non-technical audiences. • Ensure all documentation complies with State accessibility standards, plain language requirements, formatting guidelines, and organizational policies. • Manage document repositories, version control processes, and knowledge management resources supporting operational continuity and information sharing. • Conduct research and ensure proper technical terminology and industry standards are accurately reflected within all documentation.

Role Description The Technical Writer will work hand in hand with the SMEs to create simplified work instructions, playbooks and quality alerts by utilizing the client SOP’s and QAB’s. The Technical Writer will report to the Quality Department while supporting the Program Management & Leadership Teams. Essential Duties and Responsibilities - Receive SOP’s from the client and organize for transference to SWI templates - Write simplified SWI’s by utilizing SOP’s - Update SWI’s by working with site leadership, SME’s/Supes - Support teams in writing Playbooks for leadership roles or programs - Submit drafts to SME’s for approval - Track document update closure for timely implementation - Submit documents to document control - Support the quality team with internal audits - Other duties as deemed necessary by manager Qualifications - In-depth understanding of level 1 and level 2 documentation - Proficient in organizational skills - Possess team spirit and successful communication with a varying audience - Proficient with computer applications - Able to orchestrate multiple projects and prioritize as demand dictates - Professional, career driven, detail oriented - Strong computer skills Requirements - Must have a minimum A.A/A.S or equivalent hands-on experience - Technical Writing - Microsoft Office Applications - G-Suite Applications - Project Management/Prioritization - Auditing Core Competencies - Independent Contributor - Accountability - Communication / Building Partnership - Customer Orientation - Developing Oneself - Drive for Results - Embracing Change - Problem Solving - Professional Competencies Physical Demands - Must wear composite-toed boots - Hearing protection - Ability to travel by car or plane - High frequency of computer keyboarding - High frequency of viewing a computer monitor Work Environment Work is performed primarily in office during day and night shifts. The noise level in the work environment is usually quiet in office settings and moderate in other situations. Compensation For this position, the expected base pay range is $85,000.00 – $95,000.00. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy. Company Description DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law.

Role Description We are seeking an experienced Visualfabriq Technical Lead to support and lead Trade Promotion Management (TPM) implementation initiatives for Consumer Packaged Goods (CPG) clients. This role requires technical solution leadership to drive successful end-to-end implementations of the Visualfabriq platform. The ideal candidate will serve as a trusted advisor to clients and internal project teams, leading solution design, configuration strategy, integrations, data alignment, testing, and deployment activities while ensuring alignment between business objectives and technical execution. This role requires strong experience in TPM processes, CPG commercial operations, system integrations, and cross-functional stakeholder management. Key Responsibilities - Technical Leadership - Serve as the technical lead for Visualfabriq integrations and solution architecture activities. - Define and oversee integrations between Visualfabriq and enterprise platforms such as: - SAP ERP - Salesforce - Data warehouses / data lakes - Middleware platforms (e.g., MuleSoft, SAP CPI) - Claims management systems - BI and analytics platforms - Lead data mapping, data validation, and master data alignment activities. - Coordinate technical teams responsible for: - APIs - Data interfaces - ETL processes - Security and access management - Reporting enablement - Support environment strategy, deployment planning, and cutover activities. - Troubleshoot complex functional and technical issues during implementation and hypercare phases. - Project & Delivery Leadership - Collaborate with Project Managers and Solution Architects to manage delivery scope, timeline, risks, and dependencies. - Support estimation, planning, and proposal activities for TPM initiatives. - Identify implementation risks and recommend mitigation strategies. - Provide leadership during testing phases including SIT, UAT, and regression testing. - Coordinate with client leadership and vendor teams to resolve escalations and delivery issues. - Support governance meetings and executive-level status reporting. Qualifications - 7+ years of experience in TPM, CPG commercial systems, or related enterprise transformation initiatives. - Hands-on experience implementing Visualfabriq TPM solutions. - Strong understanding of CPG trade promotion processes and commercial operations. - Experience leading technical workstreams in enterprise implementations. - Experience with ERP and integration ecosystems, especially: - SAP ECC and/or SAP S/4HANA - Middleware/integration platforms - Data management and analytics solutions - Strong workshop facilitation and stakeholder management skills. - Ability to bridge business and technical discussions effectively. - Experience working in global, cross-functional implementation teams. - Strong analytical, documentation, and problem-solving skills. Preferred Qualifications - Experience with other TPM/TPO platforms such as: - Salesforce Consumer Goods Cloud TPM - Anaplan - Exceedra - XTEL - Experience in global CPG organizations. - Knowledge of Revenue Growth Management concepts. - Experience with Agile delivery methodologies. - Experience supporting business development, solution demos, and proposal creation. - PMP, Scrum, SAP, or related certifications are a plus. Skills & Competencies - TPM process expertise - Solution architecture mindset - Functional-technical translation capability - Client-facing communication skills - Executive presentation skills - Data integration understanding - Risk and issue management - Cross-functional leadership - Analytical problem solving - Strong collaboration and relationship management Education - Bachelor’s degree in Business, Information Systems, Engineering, Computer Science, or related field. - Master’s degree preferred but not required. Travel Requirements - Ability to travel based on client and project needs (estimated 20–50%). Ideal Candidate Profile The ideal candidate is a TPM implementation expert who understands both the business processes and technical ecosystem required to successfully deliver complex Visualfabriq implementations within CPG organizations. This person is comfortable engaging with executives, business users, architects, and technical teams while driving delivery excellence and client satisfaction.

Role Description GovCIO is currently hiring for VistA Technical Subject Matter Expert (SME) - Tier 2 Support (Remote/Part-Time), to provide advanced troubleshooting, system expertise, and operational support for complex issues from Tier 1. This role requires deep knowledge of IT application administration to support mission-critical customer environments. This role is a fully remote, U.S.-based position, with core hours of operation Monday through Friday, 8:00 AM to 5:00 PM ET. - Resolve complex incidents escalated from Tier 1 related to PCS PL applications, including Pharmacy namespaces, outpatient/inpatient pharmacy functions, and integrations with commercial drug databases such as First Databank (FDB). - Troubleshoot issues connected to OneVA Pharmacy, Park a Prescription, and outpatient medication processing, inpatient medication processing, drug file management, barcode medication administration (BCMA), state prescription monitoring program, CMOP processing, MOCHA order checks, and Inbound eRx. - Support VistA KIDS components and interfaces and maintain system integrations with dependent applications. - Collaborate with Tier 3, Engineering, DevOps, Product, and external vendors for root cause resolution and long-term fixes. - Create and maintain documentation including troubleshooting guides. - Communicate clearly and professionally with customers, stakeholders, and senior IT staff; prepare briefings and participate in technical discussions. - Provide mentorship and technical support to Tier 1 personnel, sharing knowledge and best practices. Qualifications - Bachelor's with 15 years (or commensurate experience). Requirements - Proficiency with VistA Pharmacy namespaces and their interactions with core medication management workflows. - Hands-on experience with KIDS patching, VistA infrastructure, and cross-namespace dependency validation. - Familiarity with NCPDP SCRIPT standards (Inbound eRx) and supporting DSCSA regulatory updates and application changes across PCS Pharmacy systems. - Understanding of FDB-based drug interaction systems, MOCHA logic, PGx enhancements, and medication order checks. - Familiarity with AMPL-GUI communication workflows. - Experience with federal security policies, and PHI handling requirements. - Ability to interpret logs and message payloads in Vista pharmacy-related technologies. - Understanding information security policies and best practices for safeguarding systems and data. - Strong written and verbal communication skills, with a demonstrated ability to produce clear technical documentation, reports, and briefings. - Ability to collaborate effectively with Tier 1, Tier 3, engineering teams, developers, and external stakeholders to resolve issues and implement improvements. - Strong organizational skills with the ability to manage multiple tasks, incidents, and priorities concurrently. - Ability to obtain and maintain a Suitability/Public Trust clearance. Preferred Skills and Experience - Hands-on experience with VistA KIDS and related interfaces (especially for roles supporting VA or healthcare systems). Posted Salary Range USD $65.00 - USD $70.00 /Hr.