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Strategic Account Manager
Location
United States
Posted
15 days ago
Salary
0
Seniority
Lead
Job Description
Strategic Account Manager
Ericsson
Role Description This role is a remote position located in the Plano or Dallas–Fort Worth (DFW) Texas Metroplex Area and relocation is not offered for this position. As a Strategic Account Manager, you will cultivate and expand relationships with key accounts that are critical to the organization’s long-term success. You will identify cross-sell and upsell opportunities, resolve issues efficiently, and ensure an exceptional customer experience. - Serve as the strategic lead for high-value named accounts, ensuring sustained client satisfaction and mutual growth. - Develop a robust pipeline that supports achievement of quarterly and annual sales and revenue targets. - Design and execute strategic account plans centered on shared success and measurable customer value. - Drive net-new business by researching, qualifying, engaging, presenting, and closing prospective clients. - Build and deepen relationships with priority stakeholders, understand their critical business challenges, and recommend solutions that deliver meaningful impact. - Identify and capture upsell and expansion opportunities within existing accounts and adjacent markets by proactively positioning solutions to new stakeholders. - Maintain a comprehensive pipeline of opportunities across named accounts, including renewals, projects, and share-of-wallet initiatives. - Provide management with clear, timely updates on customer activity, opportunity status, renewals, and strategic plan progress. - Coordinate internal resources—support, service, and leadership—to surpass account performance objectives and customer expectations. - Champion and enhance the company’s brand reputation within the marketplace. - Leverage CRM tools for all aspects of account management, from lead generation and account setup through order fulfillment. - Engage in ongoing professional development aligned with the company’s business focus. - Adhere to all corporate policies and procedures. Qualifications - Bachelor’s degree accompanied by eight (8+) years of successful outside sales experience in wireless or wireless related technology, including at least three (3+) years in strategic account management and/or sales leadership. - Demonstrated success in sustaining and expanding key client relationships. - Proven ability to uncover potential within assigned accounts and create compelling opportunities. - Outstanding communication and interpersonal skills with a talent for building strong client partnerships. - Advanced negotiation and problem-solving capabilities. - Proficiency with Salesforce and Microsoft Office applications. - Extensive experience and knowledge of the networking and wireless markets. - Expertise in implementing and leading indirect channel sales models alongside direct sales initiatives. - A passion for winning, a strategic business mindset, and exceptional collaboration skills. - Ability to deliver a clear, compelling value proposition to customers and partners. Requirements - This is a remote position based in Plano or Dallas Fort Worth Area of Texas. Candidates must currently reside within the territory. - Application Deadline: June 19, 2026. Benefits - The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience. - This role includes the opportunity for sales commissions as a part of the Ericsson Enterprise Wireless Variable Compensation Plan. Actual payouts are based on performance against sales targets and the individual incentive target. Certain eligibility and pro-ration rules may apply. - Ericsson Enterprise Wireless Solutions offers excellent, competitive employee benefits, such as: subsidized, nationwide PPO medical benefit options including a low-deductible Point of Service Plan and a qualifying High Deductible Health Plan (HDHP), with a generous company-provided HSA contribution. - Our 401(k) plan has a 4% company match and immediate vesting. Employees will also receive company-paid employee basic life and AD&D insurance and company-paid disability benefits. - New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee’s start date. - Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay. - Other company-paid benefits such as a comprehensive Employee Assistance Program, mobile therapy, and volunteer paid time off.
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