Role Description Our client is seeking a highly organized, proactive, and resourceful Bilingual Executive Assistant (Healthcare & Telehealth Operations) to serve as a key operational partner in a growing telehealth practice. This is more than a traditional executive assistant role. The successful candidate will become the organizational backbone of the business, supporting: - Executive priorities - Patient operations - Front desk workflows - Healthcare administration - Day-to-day practice management The role will initially focus on helping launch and organize business operations and will gradually transition into a combination of executive support, patient coordination, and healthcare operations management as the practice grows. The ideal candidate is highly self-sufficient, thrives in fast-paced environments, and enjoys creating structure where it is needed. They should be comfortable managing competing priorities, following up on important action items, and helping keep leadership organized and accountable. Bilingual English-Spanish communication skills are highly preferred. Candidates with telehealth management experience, healthcare administration expertise, and strong EHR/EMR knowledge will be especially successful in this role. Qualifications - Previous experience as an Executive Assistant, Operations Coordinator, Practice Administrator, Healthcare Administrator, or similar role - Exceptional organizational and time-management skills - Strong project coordination and task management abilities - Ability to work independently with minimal supervision - Proactive mindset with strong follow-through and accountability - Ability to anticipate needs and solve problems independently - Telehealth management experience is required - Previous healthcare administration experience strongly preferred - Familiarity with healthcare workflows, patient coordination, and medical documentation - HIPAA awareness and professionalism when handling protected health information - Experience supporting medical practices, healthcare providers, or telehealth organizations - Extensive EHR/EMR experience required - Experience with Practice Fusion strongly preferred - Experience with LabCorp workflows strongly preferred - Comfortable learning and navigating multiple software systems - Strong documentation accuracy and quality-control skills - Excellent written and verbal English communication skills - Strong phone etiquette and customer service skills - Ability to communicate professionally with patients, providers, vendors, and business partners - Strong interpersonal and relationship-building abilities - English-Spanish bilingual skills are highly preferred but not required Requirements - Must be proficient in speaking and writing English very clearly - Must have relevant work experience - Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory] - Must be available for video meetings with your camera on (when needed) - Device: Reliable laptop or desktop computer - Internet: High-speed connection (minimum 25 Mbps) - Audio: Noise-canceling headset - Video: Webcam for virtual meetings - Workspace: Quiet, professional environment Benefits - Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication - Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks - HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients - Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention - Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule - Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client - Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best - Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance

• Process and submit medical claims accurately and in a timely manner • Follow up on outstanding claims with insurance companies • Research and resolve denied, rejected, or unpaid claims • Track claim status and ensure proper reimbursement • Review Explanation of Benefits (EOBs) and payment postings • Verify patient insurance eligibility and benefits • Submit and track prior authorizations (pre-auths) • Coordinate with providers, insurance carriers, and patients regarding billing concerns • Maintain accurate billing documentation and records Administrative Support • Assist with general administrative and clerical tasks • Maintain and update patient records and databases • Manage emails and billing-related correspondence • Support scheduling and other operational workflows as needed • Assist with reporting and documentation requests

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: CrowdStrike is seeking an experienced Executive Assistant to support our Chief AI and Autonomous Systems Officer and a member of the Executive Leadership Team. This role will also provide secondary support across the immediate leadership team, including an advisor to the CEO, with lighter-touch support for the VP of CrowdStrike’s Tailored Solutions team. This is a high-judgment, high-discretion role for someone who thrives in a fast-moving executive environment, anticipates needs before they arise, and brings exceptional organization, communication, and follow-through to every interaction. The ideal candidate is calm under pressure, detail-oriented, and able to manage shifting priorities while keeping executives and stakeholders aligned. The role is expected to be based on the East Coast in the United States and aligned to Eastern Time in order to support the executive cadence of the team. What You'll Do: - Manage a complex and constantly evolving calendar maintenance, including internal leadership meetings, strategic reviews, customer and partner engagements, and cross-functional operating cadences. - Coordinate domestic and international travel, itineraries, logistics, and related expense management with precision and strong attention to detail. - Serve as a trusted partner by anticipating needs, protecting time, and ensuring they are prepared for key meetings, decisions, and engagements. - Prepare and coordinate briefing materials, agendas, background notes, and follow-up items for executive meetings. - Support the operating rhythm of the organization, including planning meetings, team checkpoints, and priority reviews. - Act as a highly professional point of contact for internal and external stakeholders, exercising sound judgment, discretion, and responsiveness. - Drive follow-through on action items by tracking commitments, surfacing deadlines, and partnering across functions to ensure timely execution. - Collaborate closely with the Office of the CEO, executive assistants, and cross-functional partners to ensure seamless coordination across executive schedules and priorities. - Continuously improve administrative processes, communication flow, and executive support practices to increase efficiency and executive leverage. - Provide support in onboarding new members to the AI Systems team. What You'll Need: - The role is expected to be based remotely on the East Coast in the United States and aligned to Eastern Time in order to support the executive cadence of the team. - 10+ years of experience supporting C-level or senior executives in a fast-paced, high-growth, or highly matrixed environment. - Demonstrated ability to manage complex scheduling, travel across global timezones, and competing priorities with minimal oversight. - Exceptional organizational skills and attention to detail. - Strong written and verbal communication skills with a polished and professional presence. - Proven ability to gather and handle highly sensitive and confidential information with discretion. - Strong judgment, problem-solving ability, and a proactive, service-oriented mindset. - Comfort working across senior stakeholders and cross-functional teams, both internally and externally. - Ability to adapt quickly, stay composed under pressure, and maintain a high bar for execution. - Ability to travel as needed. Preferred Qualifications: - Experience supporting technical, product, engineering, or innovation-focused executives. - Experience working with executive leadership teams and navigating highly dynamic operating environments. - Track record of building trust quickly and operating as an extension of an executive leader. - Strong proficiency with Google suite, calendar, travel, presentation, expense, and collaboration tools. - Knowledge of and experiencing using genAI and agentic tooling to accomplish complex tasks in short timeframes. - Experience in event and off-site planning. Success Profile:The successful candidate will be someone who can create leverage for the supported ELT member and the broader leadership team by bringing structure, speed, and precision to executive support. They will know how to prioritize effectively, communicate clearly, and operate with the discretion and maturity required to support a senior ELT leader. #LI-MJ1 #LI-REMOTE Benefits of Working at CrowdStrike: - Market leader in compensation and equity awards - Comprehensive physical and mental wellness programs - Competitive vacation and holidays for recharge - Paid parental and adoption leaves - Professional development opportunities for all employees regardless of level or role - Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections - Vibrant office culture with world class amenities - Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance. Find out more about your rights as an applicant. CrowdStrike participates in the E-Verify program. Notice of E-Verify Participation Right to Work CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $86,000 - $135,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.For detailed information about the U.S. benefits package, please click here. Expected Close Date of Job Posting is:08-05-2026

• Manage calendars, appointments, and scheduling; • Coordinate meetings and prepare meeting agendas when needed; • Manage and organize email inboxes; • Handle travel arrangements and itineraries; • Conduct online research and gather information as requested; • Prepare and maintain reports, documents, and spreadsheets; • Follow up on tasks and deadlines; • Assist with project coordination and administrative operations; • Maintain accurate records and documentation; • Communicate professionally with clients, vendors, and internal teams;