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Universal Fraud Agent – Bilingual
Location
Canada
Posted
44 days ago
Salary
0
Seniority
Senior
Job Description
Universal Fraud Agent – Bilingual
CIBC US
• ensuring the delivery of service to both external and internal customers • identify, analyze and conduct investigations of client transactions through credit cards and debit cards • mitigate fraud losses to CIBC clients • resolve all complex or difficult problems relating to Fraud Applications • collaborate with internal teams to effectively investigate and resolve different types of fraud
Job Requirements
- experience in COINS/ECIF, PRM, TSYS and CRS is an asset
- fluent in French and English
Benefits
- competitive salary
- incentive pay
- banking benefits
- benefits program*
- defined benefit pension plan*
- employee share purchase plan
- vacation offering
- wellbeing support
- MomentMakers, our social, points-based recognition program
- Purpose Day; a paid day off dedicated for you to invest in your growth and development
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