Title: Nurse Navigator Location: Dallas, TX, US Category: Nursing Job Id 31877 Job Title & Specialty Area: Nurse Navigator Department: ECM Outpatient Care Management Location: Children's Health- Dallas Shift: Part-time working Monday, Wednesday, and every other Friday 8:00a to 4:30p or 8:30a to 5:00p. Job Type: Remote, but required to come onsite 1 time a week Why Children's Health? At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal. Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being. Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all. Summary: The Nurse Navigator collaborates with providers and or clinical areas to coordinate service and ensure quality of care for patients. The nurse independently assesses, evaluates and implements care delivered for a designated population of patients. The Nurse Navigator provides patients, families, and caregivers with tailored support along the care continuum to expedite and coordinate care and address health system barriers. With an emphasis on high-risk patients or those with complicated care needs, the Nurse Navigator coordinates patient care through interdisciplinary and multidisciplinary teamwork to obtain optimal patient outcomes. The Nurse Navigator is focused on enhancing care transitions and patient adherence. The Nurse Navigator helps establish and maintain ties with community resources to create a seamless model of care that benefits patients, family members, clinicians, and the healthcare team. Responsibilities: * Serves as primary contact and advocate for patient; builds and maintains trust of patient and family; provide emotional support; navigate the health care system using knowledge of the intricacies of each system and serving as the patient advocate assuring timely access. * Provides education and information to the patient and family, helping to make the care seamless, continuous, and comprehensive. Initiates and documents patient teaching including family and significant others based on assessment of needs. * Responds to patient request for information regarding the disease process, and community resources. Uses appropriate patient Education documentation modality. * Utilize disease-specific clinical pathways to ensure effective clinical / disease management. * Collaborates with the health care team to identify resources available for the patient/family; provides. Coordinates the provision of education for patient and family regarding the plan of care and health care needs. Assures implementation and monitors pathways and patient care protocols. * Collaborates with health care team on the plan of care, referrals and ongoing needs of the patient. Participates in communication and coordination of this plan of care with the social worker and case manager and other health care team as necessary. * Improves quality through reduction in treatment delays, use of clinical pathways and monitoring of quality indicators. * Attends appropriate clinical and professional organizations, workshops and meetings. * Stays abreast of community resources available to facilitate safe patient transitions of care. * Remains current on clinical advancements related to specific disease process or diagnoses. * Participate in tracking and monitoring metrics and outcomes. * Participate in research as appropriate. * Demonstrate customer focused interpersonal skills, utilizing problem solving process and critical thinking. * Performs other duties as assigned. How You’ll Be Successful: WORK EXPERIENCE * At least 4 years clinical pediatric nursing experience Required * At least 1 year case management Preferred pediatric nursing experience in Oncology/Blood Disorder, Cardiology, NICU, ENT, GI, Neurology, ICU, Pulmonology, Nephrology, or ENT Preferred * Pediatric nursing experience in Oncology/Blood Disorder, Cardiology, NICU, ENT, GI, Neurology, ICU, Pulmonology, Nephrology, or ENT Preferred EDUCATION * Four-year Bachelor's degree or equivalent experience BSN Required LICENSES AND CERTIFICATIONS * Current license to practice professional nursing in the State of Texas Upon Hire Required * Basic Life Support for Healthcare Providers as required by CP 1.20 Life Support Course Requirements Required * Accredited Case Manager (ACM), Certified Case Manager (CCM), Navigation Certification, or Certification in the appropriate specialized field within 4 years of hire into role Required A Place Where You Belong We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children’s Health a place where everyone can contribute. Holistic Benefits – How We’ll Care for You: · Employee portion of medical plan premiums are covered after 3 years. · 4%-10% employee savings plan match based on tenure · Paid Parental Leave (up to 12 weeks) · Caregiver Leave · Adoption and surrogacy reimbursement As an equal opportunity employer, Children's Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally protected status or class. This applies to all aspects of the employer-employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment-related activity.

Role Description As a Inbound/Outbound Enrollment Specialist, you’ll guide prospective families through K–12 online schooling options through a blend of inbound and outbound calls. You’ll serve as a trusted advisor by: - Assessing family needs - Recommending best-fit programs - Supporting families through the enrollment process, including documentation, school requirements, and deadlines - Delivering an exceptional experience and meeting performance goals A Day in the Life - Making outbound calls and taking inbound calls from families interested in enrolling - Determining best options and sharing details about various online schooling options - Developing relationships with parents as an educational advisor and consultant - Requesting and closing the sale of parents/primary caregivers relative to the best solution for their situation - Meeting key performance indicators for: - Employee attendance - Phone productivity - Enrollments - Call quality - Customer satisfaction - Customer loyalty - Schedule adherence - Escalating issues in a timely manner - Assessing family needs, recommending the best-fit program, and driving enrollment by effectively communicating value and next steps - Closing sales while delivering exceptional experience and meeting key performance goals Qualifications - Excellent English in written and oral communication proficiency (equivalent to CEF C1 level or above) - Computer knowledge and multi-tasking with internet navigation skills - 18 years or older with a High School diploma or equivalent combination of education and experience - Willing to accept Full time, 40 hours a week - Must reside within approved state* - Able to work from home with Home Internet that meets the following requirements: - 30 Mbps download - 15 Mbps upload - 100ms ping or less - Cable, Fiber, or DSL only (no mobile broadband, hotspot, satellite, or point-to-point) - WiFi is allowed; wired connection required if WiFi becomes unstable - Successful candidates will be required to complete and pass a CLEAR™ identity verification as part of the pre-employment screening process - Must be able to enroll in and use Multi-Factor Authentication (MFA) via Okta with Microsoft Authenticator for secure access to company systems Requirements - College degree or some college completed (preferred) - 1 or more years of customer service experience (preferred) Benefits - Receive paid training and ongoing support - Full Benefits Full time - Gain hands-on experience in customer experience and tech-enabled services - Support a mission-driven environment serving students and educators - Strengthen core skills like communication, customer service, and multitasking Company Description Encoura’s mission is to empower students and institutions to create meaningful connections so everyone can make the most informed decisions to achieve their goals. Since 1972, the Company has evolved its products and services to better represent the link between students and higher education institutions and to create the highest probability of student success. - Encoura’s expertise spans enrollment, research, marketing, student success, and advancement - Provides an unmatched combination of higher education experience and innovative solutions for colleges and universities - Offers Encourage® — the nation’s largest free college and career planning program used by millions of high school students and educators nationwide

Title: Home Advisor - Remote Location: United States, United States United States, United States, United StatesEmployees can work remotely Full-time Employee Status: Regular Pay Range: $45,000 -$75,000 Role Type: Home Job Posting - Salary Range: See Pay Range Department: Sales & Business Development Flexible Time Off: 15 Days Schedule: Full Time Compensation: USD 45,000 - USD 75,000 - yearly Job Description: Job Description About Own Up, a part of Experian Own Up, a part of Experian, is a mission-driven financial technology company dedicated to making homeownership more accessible and affordable. By combining proprietary technology with deep industry expertise, Own Up provides a transparent mortgage marketplace that helps consumers find the best rates and terms for their financial needs. Through its data-driven platform, Own Up connects borrowers with a curated network of vetted lenders, creating a streamlined, and stress-free mortgage shopping experience. Role Overview The Home Advisor handles high-volume customer interactions to produce qualified leads for lending partners. You will focus on delivering customer experiences while meeting performance goals across call volume, conversion, and quality. Responsibilities - Manage a high volume of inbound and outbound calls to produce qualified leads - Engage with customers by phone, email, and text to answer inquiries and guide next steps - Deliver a positive, professional customer experience balancing speed and quality - Follow structured call flows and best practices to support pre-approval conversations - Partner with our teams to support lead submissions and program execution - Communicate with real estate agents to coordinate and support customer needs - Meet performance metrics, including call volume, contact rate, and conversion Qualifications Required - 1+ years of experience in mortgage, lending, or financial services with a focus on sales, lead generation, and conversion in a high-volume call center environment - NMLO licensing, or demonstrate the willingness to obtain certification within 6 months of hire. Shift Expectations - Availability to work weekend shifts (Saturday: 9:00 AM EST - 8:00 PM EST and Sunday 9:00 AM EST - 7:00 PM EST) - Flexibility to work shorter shifts during weekdays (Monday-Friday), including split and full shifts, 40 hours per week. - Willingness to support a schedule in consideration of high-volume contact center operations, including peak coverage times Additional Information Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces 2025 (Fortune Global Top 25), Great Place To Work in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity. Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Benefits/Perks: - Great compensation package including uncapped commission - Core benefits including medical, dental, vision, and matching 401K - Flexible work environment, ability to work remote, hybrid or in-office - Flexible time off including volunteer time off, vacation, sick and 12-paid holidays - Explore all our exciting benefits here: https://myexperianbenefits.com/ #LI-Remote

Role Description Service Center Assistants are responsible for servicing all queries relating to MasterCard associated programs and services via telephone and/or email to cardholders based in the United States, Latin America, and the Caribbean. - Ensure every cardholder receives the highest quality of service and reach resolution within MasterCard’s designated Service Level Agreements (SLAs). - Take advantage of every cardholder interaction as an opportunity to create customer loyalty, reduce cardholder attrition, and increase the client’s competitive advantage within the industry. Qualifications - Fluency in English and a native spoken Core Language(s) will be cross-trained to support the North American region. - Core languages to recruit for: English (required), Spanish, and Brazilian Portuguese. - Excellent verbal and written communication skills in languages targeted for recruitment. Requirements - Call Center experience required (minimum 1 year experience required). - Ability to multi-task and work in a fast-paced environment. - Ability to problem solve in real-time. - Ability to understand and capture required information during customer interactions. - Ability to properly manage escalations to supervisors. - Ability to manage multiple priorities without supervision. - Team player and engaged individuals. - Ability to respect company & compliance standards, processes, and procedures always. Benefits - Health care and 401(k) savings plans.