Role Description Join Our Team as a Remote RN Clinical Supervisor. We are looking for strong, compassionate clinical leaders to join our hospice team who are committed to creating meaningful patient experiences while supporting clinical excellence behind the scenes. As a Remote RN Clinical Supervisor, you’ll play a critical role in providing remote clinical oversight and supervisory support to hospice branch operations. This position focuses on clinical documentation quality, regulatory compliance, staff development, and workflow efficiency to ensure safe, high-quality, and compliant patient care. You’ll serve as a trusted clinical resource for interdisciplinary teams, helping guide patient care delivery while strengthening staff engagement, accountability, and performance. Key Responsibilities - Clinical Oversight & Coordination - Provide remote clinical supervision and direction to interdisciplinary hospice teams and office staff. - Ensure plans of care are accurate, compliant, and aligned with physician orders and hospice regulations. - Coordinate patient referrals, admissions, recertifications, physician orders, and staffing assignments. - Facilitate admission reviews and case management oversight for assigned patient populations. - Ensure assessment visits are completed within required time frames. - Supervision & Staff Support - Supervise, coach, and support clinical staff to ensure quality and continuity of care. - Provide guidance on patient care procedures, documentation standards, and hospice eligibility criteria. - Conduct regular staff meetings, performance evaluations, and ongoing clinical support. - Assist with staff orientation, training, and ongoing education to meet regulatory and agency requirements. - Regulatory & Compliance - Promote compliance with state licensure, Medicare certification, and third-party payer requirements. - Maintain current knowledge of federal, state, and local hospice regulations. - Support audits, surveys, and performance improvement initiatives. - Ensure accurate and timely documentation, orders, and records processing. - Quality & Performance Improvement - Participate in quality improvement activities, including documentation review and data collection. - Identify opportunities to improve clinical workflows, operational efficiency, and patient outcomes. - Assist with medical community education and interdisciplinary collaboration. - Leadership & Professional Development - Provide leadership to clinical and administrative staff. - Promote the agency’s mission, philosophy, and values. - Support professional growth through education, mentorship, and performance feedback. - Collaborate with leadership to ensure appropriate staffing and resource utilization. Qualifications - A heart to serve patients and families and a passion for providing the best possible care. - Education: Graduate of an accredited nursing school (BSN preferred). Current state license as a registered nurse. - Experience: 2-3 years of supervisory experience as a registered nurse in an appropriate clinical care setting, home health, or hospice environment (preferred). - Skills: - Strong clinical knowledge of hospice nursing standards and practices. - Excellent organizational, communication, and leadership skills. - Ability to manage multiple priorities in a remote environment. - Strong documentation, compliance, and workflow management skills. - Required: Reliable transportation, valid driver’s license, and proof of auto insurance. Meets all agency health screening and testing requirements. Benefits - Tuition Reimbursement - Immediate Access to Paid Time Off - Employee Referral Program Bonus Eligibility - Matching 401K - Annual Merit Increases - Years of Service Award Bonuses - Pet Insurance - Financial and Legal Assistance Program - Mental Health and Counseling Programs - Dental and Orthodontic Coverage - Vision Insurance - Health Care with Low Premiums - $500 Matching Health Savings Account - Short-term and Long-term Disability - Access to Virtual Health & Wellness - Fertility Assistance Program Company Description Our mission is to serve with love, providing comfort and support through compassionate care and meaningful experiences. For our team members, these aren’t empty words. In every interaction, no matter how big or small, we’re dedicated to providing a superior experience for patients facing life-limiting illnesses and their families. As a regional leader in hospice and palliative care, Agape Care Group proudly serves patients through its family of care providers — Agape Care South Carolina, Georgia Hospice Care, Hospice of the Carolina Foothills in North Carolina, and ACG Hospice in Alabama, Kansas, Louisiana, Missouri, Oklahoma, and Virginia. The company’s employees are committed to serving with love those touched by an advanced illness, providing comfort and support through compassionate care and meaningful experiences. At any location within our company, you'll find a career that means something. You'll not only have the opportunity to use your skills to make a real difference, but you'll also be part of an inclusive, respectful work environment filled with peers who have answered the call to care for others.

• Design and maintain automated end tests for our ecosystem of internal and external systems • Build evaluation frameworks for AI and LLM-powered features, defining what "good output" means, catching regressions in prompt behavior, and testing the non-determinism that comes with generative AI • Partner with engineers to embed testing into CI/CD pipelines so quality signals surface early, not at release time • Contribute to a growing quality culture, sharing testing practices with engineers, weighing in on architectural decisions, and helping set standards that will scale with the team • Foster a culture of quality ownership and shift-left testing practices across engineering teams

• Design and maintain automated end tests for our ecosystem of internal and external systems • Build evaluation frameworks for AI and LLM-powered features, defining what "good output" means, catching regressions in prompt behavior, and testing the non-determinism that comes with generative AI • Partner with engineers to embed testing into CI/CD pipelines so quality signals surface early, not at release time • Contribute to a growing quality culture, sharing testing practices with engineers, weighing in on architectural decisions, and helping set standards that will scale with the team • Foster a culture of quality ownership and shift-left testing practices across engineering teams

• **Quality from inception:** Participate in discovery, pre-refinements, refinements and solution discussions; Anticipate risks, dependencies and technical and business impacts; Support definitions related to test strategy, observability, rollout and risk mitigation. • **Strategy and Automation:** Define quality strategies for new initiatives; Prepare risk analyses and approaches for functional, technical and operational coverage; Develop, evolve and maintain test automations; Integrate quality into continuous delivery pipelines and test architecture. • **Technical and Operational Quality:** Work on frontend, backend, API and integration testing; Support technical investigations, troubleshooting and incident analysis; Use metrics, monitoring and observability to support decisions and drive improvements. • **Technical Leadership:** Act as a technical reference in Quality Engineering; Mentor and support the technical development of other QEs; Influence practices and decisions related to quality; Support the evolution of standards, frameworks, playbooks and Chapter initiatives. • **AI Applied to Engineering:** Use AI tools to accelerate analysis, automations and productivity; Explore opportunities to apply AI in Quality Engineering.