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Otis Elevator Co.

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Business Analytics Engineer

Analytics EngineerAnalytics EngineerFull TimeRemoteMid LevelTeam 10,001+Since 1853H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

2 days ago

Salary

0

Seniority

Mid Level

Job Description

Business Analytics Engineer

Otis Elevator Co.

Role Description Otis is looking for a Business Analytics Engineer who will be responsible for maintaining scorecards and PowerBi dashboards. This role will also help review North America data and support scaling AI tools. This will be a data-centric working environment. On a typical day you will: - Analyze sales, repair, and upgrade performance data to identify trends, opportunities, and risks across the US & Canada field organizations. - Design and develop dashboards, reports, and data visualizations that translate complex data into clear, actionable insights for Sales, Field Operations, and Leadership. - Develop working fluency in the elevator business: unit profiles, component knowledge, contract basics, and the KPIs that drive rep behavior. - Build and maintain data models that support long-term strategy for repair revenue growth, customer conversion, and sales productivity. - Conduct deep-dive analytics on customer behavior, portfolio performance, and service history to recommend targeted upgrade and repair strategies. - Support business case development for new repair programs, pricing initiatives, and process improvements using data-driven insights. - Ensure data accuracy, governance, and integrity across multiple sources, including CRM, service systems, and financial platforms. Contribute to metadata documentation efforts. - Evaluate business processes to identify areas for AI workflow optimization, such as improving growth or customer centricity. Qualifications - Bachelor’s degree or equivalent experience required. - Proficiency in data modeling and translating to PowerBI, Sigma, or other modern cloud BI tools. - Advanced SQL skills with hands-on Snowflake experience (tables, secure views, semantic views as the foundation for analytics consumption). - Proven ability to deliver results at pace. - Process and proactive oriented. - Demonstrated experience with using data and analytics to drive results and decisions. - Ability to simplify complex or multiple data sources while staying focused on purpose of KPIs and reports for decision making. - Strong communication and leadership skills. Requirements - Authorization to work in the U.S. now and in the future without sponsorship. Benefits - 401(k) plan with a generous company match and an automatic retirement contribution from day one of employment. - Comprehensive medical, prescription drug, dental, and vision coverage for you and your eligible dependents. - Three weeks of paid vacation, along with paid company holidays. - Paid sick leave, employee assistance, and wellness incentive programs. - Life insurance and disability coverage. - Voluntary benefits, including options for legal, pet, home, and auto insurance. - Generous birth/adoption and parental leave benefits, as well as adoption assistance. - Tuition reimbursement program for educational goals. - Recognition programs for service anniversaries and performance bonuses.

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