ACV

Role Description If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere. What You Will Do - Help shape the product vision, strategy, objectives & roadmap for ACV MAX. - Lead, coach, and grow a team of product managers. Establish and improve product operations and set a high bar for excellence. - Spend time with our dealer customers — single-rooftop stores, large dealer groups (including top-10 / publicly traded groups), and our industry partners to deeply understand their needs and pain points. - Own end-to-end execution and delivery: partner with engineering, design, and analytics to plan releases and ship on a fast cadence. - Drive AI-first product development: champion agentic coding tools across the product and engineering org, build and enhance AI-powered features within ACV MAX, and leverage cutting-edge tools and best practices to scale our teams. - Maintain comprehensive competitive analysis and understanding of the dealer software landscape. Know what tools dealers use today across their operations and drive a clear point of view on where ACV MAX fits and what we need to build next. - Own build / buy / partner decisions and continuously engage current and potential partners to expand the business or accelerate time to market. - Lead customer demos, RFP responses, and executive conversations with dealer group leadership; be someone a dealer group exec is comfortable texting directly. - Partner with marketing and account teams on product marketing and positioning. - Lead discussions with technology and executive leadership to inform, gain consensus, and problem-solve on cross-company initiatives across ACV. - Develop industry recognition and credibility as a thought leader in dealer software. - Be hands-on: read code when needed, analyze and validate product data, and rapidly prototype ideas. Qualifications - Ability to read, write, speak and understand English. - BS degree in Computer Science or a related technical discipline or equivalent practical experience preferred. - 8+ years of Product Management experience, including leadership roles. - 5+ years of automotive dealer B2B software industry experience. - Franchise dealer software industry experience. - Technical fluency. - AI fluency with agentic tooling. - Mastery of end-to-end product delivery, including discovery, prioritization frameworks, user story creation, release planning, and execution. - Strong customer focus, listening skills, and executive communication. Preferred Experience - Experience in a nimble, product-led environment. You have grown small teams and/or business units within a larger organization. - An existing network of contacts in the industry, both at large dealer groups and dealer software providers. - Prior P&L or business-line ownership experience. Benefits - Multiple medical plans including a high deductible, low cost health plan. - Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance. - Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance. - Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation. - Employee Stock Purchase Program with additional opportunities to earn stock in the Company. - Retirement planning through the Company’s 401(k). Our Values - Trust & Transparency - People First - Positive Experiences - Calm Persistence - Never Settling

Role Description If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We’re hiring a Product Manager to lead our Order Management Systems platform, focusing on ensuring orders flow accurately and reliably from capture through financial settlement. As a Product Manager for our Order Management Systems team you will sit at the intersection of: - Order lifecycle and transactional flows (capture, fulfillment status, completion) - Financial systems and ERP integration (NetSuite settlement and accounting) - Internal operations tooling for ops teammates running the order book day to day - Event-driven orchestration that informs downstream teams of completed transactions and orders This role directly impacts revenue recognition accuracy, operational throughput, and organizational confidence in our data across the platform. Your team will help build the customer-facing experiences and the internal management layers on top, but your role extends to encompass the integrity, completeness, and timeliness of the underlying order management and settlement layer. By improving reliability, reducing reconciliation gaps, and providing dependable event streams, you enable faster, more accurate decision-making across the organization. Qualifications - 4+ years industry (Auto-tech) / Product Management experience, ideally including time on a platform, financial systems, or order management product area. - Experience owning order management, financial settlement, or transactional platform product areas, including ERP integration (NetSuite a strong plus), event-driven architectures, and internal operations tooling. - Strong understanding of transactional system hygiene, including idempotency, reconciliation, event delivery semantics (at-least-once vs. exactly-once), data lineage, and the processes required to maintain trusted, auditable financial and operational data flows. - Demonstrated success in identifying and implementing automation or system improvements that reduce manual ops effort, accelerate financial close, or improve event reliability for downstream consumers. - Proven track record of leading the end-to-end delivery of complex, technical platform products, from ideation through to launch and iteration, consistently driving measurable business impact for internal customers (Finance, Ops, downstream product teams). - Ability to drive product strategy by translating complex transactional and financial flows into actionable insights, which requires a strong quantitative toolkit including hands-on proficiency in SQL, structured rollout and validation design, and a deep understanding of platform metrics architecture (throughput, latency, error rates, reconciliation accuracy). - Experience working cross-functionally with engineering teams and with non-engineering internal customers such as Finance and Operations. - Agile experience and release planning prioritization skills. - Presentation skills - Ability to simplify complex transactional systems and financial flows for non-technical stakeholders. - Mentoring and coaching skills. - Bachelor’s degree in a relevant field (e.g., Computer Science, Engineering, Finance, Information Systems, or similar). Advanced degrees are a plus. Requirements - Own the OMS platform end to end, including the financial aggregation layer feeding NetSuite settlement and accounting, the internal order management tools used by ops teammates, and the event producers that notify downstream teams of completed transactions and orders. - Lead as the connective tissue between Engineering, Finance, Internal Operations, and the downstream product teams that consume order and transaction events. - Partner with engineering and Finance to define settlement, reconciliation, and revenue recognition flows that are accurate, auditable, and aligned to financial close timing requirements. - Define and own platform SLAs: order throughput, event delivery latency, settlement accuracy, and reconciliation completeness. - Employ a hypothesis-driven approach to internal ops tooling investments, converting ambiguity and assumptions into a clear framework for validation via structured rollouts, ops user feedback, and operational metrics. - Ensure data quality and reliability across the transactional layer, including idempotency, reconciliation, event replay, and recovery from upstream or downstream failure. - Translate complex transactional flows spanning order capture, settlement, and event distribution into actionable insights that drive product prioritization and unblock internal customers. - Improve operational throughput and reduce manual work for ops teammates by identifying high-leverage workflow improvements in the OMS surface. - Guide product strategy by evaluating and clearly communicating critical trade-offs between system complexity, time-to-market, and operational or financial risk. - Define and own a 6–12 month roadmap across Order Management, ERP/Settlement integration, and Event Orchestration. - Articulate and advocate for platform strategy, roadmap, and business outcomes to executive leadership to secure buy-in and alignment. Benefits - Multiple medical plans including a high deductible, low cost health plan. - Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance. - Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance. - Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation. - Employee Stock Purchase Program with additional opportunities to earn stock in the Company. - Retirement planning through the Company’s 401(k). Company Description ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry with innovation and user-designed, data-driven applications and solutions. Our network of brands includes: - ACV Auctions - ACV Transportation - ClearCar - MAX Digital - ACV Capital - True360 - Data Services

Role Description The Strategic Account Executive is a critical contributor to the success of ACV Auctions’ Enterprise Sales team. This role is responsible for directly managing and growing revenue from major enterprise-level automotive dealership groups by selling ACV’s comprehensive suite of products, including: - ACV MaxDigital - ClearCar - ACV Transport - Retail Inspection Solutions (ACV Viper, ACV Pro, ACV Anywhere, and Retail Inspections) The Strategic Account Executive will cultivate C-suite relationships, manage high-value sales cycles, and deliver tailored solutions to drive long-term business value. Qualifications - Bachelor’s degree or equivalent professional experience. - 5+ years of enterprise sales experience, ideally within the automotive or technology sectors. - Proven track record in managing multi-million-dollar deals and achieving revenue growth. - Expertise in automotive retail and wholesale operations, with strong financial acumen. - Exceptional negotiation, presentation, and communication skills, particularly with C-suite executives. - Experience using CRM and sales forecasting tools to manage pipelines and drive results. - Ability to travel up to 75% and work remotely while maintaining high productivity. - Proficiency in Google Workspace (Drive, Docs, Sheets, Slides) and Microsoft Office Suite (Word, PowerPoint, Excel). - Resides near a major airport, has a reliable newer motor vehicle, and holds a valid driver’s license. Requirements - Drive individual revenue growth by managing a robust pipeline of enterprise sales opportunities. - Collaborate with the Enterprise Sales Executive to achieve team and regional sales targets. - Lead complex sales processes, including needs assessments, solution presentations, and contract negotiations. - Build and maintain strong relationships with decision-makers at large automotive dealership groups. - Position ACV Auctions as a strategic partner, ensuring satisfaction and loyalty through a consultative approach. - Identify opportunities to expand product adoption within existing accounts. - Stay informed on automotive industry trends, market dynamics, and competitive products. - Provide strategic insights to clients on how ACV’s solutions can enhance their business operations. - Partner with internal teams (product, marketing, customer success) to deliver customized solutions that meet client needs. - Ensure seamless client onboarding and execution through collaboration with operations and support teams. - Analyze sales performance, forecast revenue, and identify growth opportunities within the market. - Leverage CRM tools for pipeline management and to maintain accurate records of client interactions. Benefits - Competitive salary with performance-based incentives. - Comprehensive benefits, including health, dental, and vision coverage. - Opportunities for professional growth and development. - A dynamic, remote-friendly work environment within a rapidly growing industry leader.

Role Description ACV Auctions is looking for a Software Engineer to join our MAX Engineering team and work on our SaaS Product, MAX Digital. The position will focus on backend development & maintenance of C#, ASP.NET features & services hosted in AWS and utilizing SQL Server. The ideal candidate has a strong background and proven track record of architecting and designing enterprise applications in C#, ASP.NET and SQL Server, a penchant for high quality code, and a team-minded approach to development. What you will do: - Develop APIs, services, background workers, and MVC web applications using C#, ASP.NET (including modern .NET), and an SQL database (SQL Server preferred; other relational databases such as PostgreSQL or MySQL are also acceptable). - Design and build complex systems that can scale rapidly with little maintenance, with a strong focus on reliability, performance, and operational excellence. - Design, build, and maintain Kafka-based event processing services, including consuming, deserializing, validating, persisting, and reacting to events to drive downstream workflows. - Design and implement effective service/product interfaces, including third-party API integrations and extensible handler patterns for new integrations. - Develop and maintain application data models, including writing and tuning complex SQL queries, optimizing indexes and performance, and designing schemas that reliably support application workflows. - Own larger, complex initiatives end-to-end—from discovery and requirements through delivery and production support—driving alignment across engineering and business stakeholders. - Collaborate with software and production engineers to design scalable services, plan feature roll-out, and ensure high reliability and performance of our products. - Design and develop systems across all major departments including but not limited to; data, enterprise applications, and IT. - Lead technical design and architecture decisions across multiple systems/services, and help establish standards, patterns, and best practices. - Modify and develop custom software patterns as needed to solve highly complex software problems, and clearly document tradeoffs and long-term maintenance implications. - Be accountable for the overall performance of products and/or services within a defined area of focus, including diagnosing production issues and driving improvements. - Conduct code reviews, develop high-quality documentation, and build robust test suites for your products (unit/integration testing), ensuring maintainable and well-covered code. - Provide technical leadership through mentoring, coaching, and strong design/code review feedback, helping raise overall engineering quality. - Develop roadmaps and prioritize technical debt to effectively plan features and work, balancing delivery with long-term platform health. - Drive operational maturity (observability, incident response, on-call practices, reliability goals) and lead post-incident analysis with preventative action plans. - Handle multiple competing priorities in an agile, fast-paced environment while maintaining strong engineering discipline and delivery quality. - Perform additional duties as assigned. Qualifications - Ability to read, write, speak and understand English. - BS degree in Computer Science or a related technical discipline or equivalent practical experience preferred. - Minimum 8 years of experience building SaaS web applications using ASP.NET, C# and JavaScript and/or Python (12+ years desirable). - Strong experience maintaining and extending an existing codebase, adapting to pre-existing patterns and tracing the code’s path of execution across services. - Strong experience integrating 3rd-party APIs, implementing authentication & authorization and developing asynchronous data flows. - Strong experience publishing and consuming Kafka events, including designing event contracts, building reliable event-driven workflows, and handling ordering, retries, idempotency, and failure recovery. - Strong experience developing unit and integration-tests, and setting expectations for test strategy and coverage. - Strong experience integrating with cloud service (AWS), specifically: SQS, SNS, S3, ECS, EKS, Lambda, ElasticSearch, Docker / Containers. - Strong experience working with Docker and Kubernetes, including containerization, orchestration (k8s) and serverless deployment scenarios. - Strong experience with build & deployment automation (CI/CD) and release workflows. - Strong SQL programming and data-layer development experience (schema design, query performance, indexing, and data reliability patterns). - Minimum 8 years of experience working with continuous integration and build tools. - Expert in version control systems and branching/release strategies. - Expert in software engineering tooling and mentors and drives adoption for new tools and tooling standards. - Expert in release, builds, testing and the entirety of the SDLC. - Expert at debugging distributed systems using distributed tracing and other common tools; able to lead root-cause analysis and preventative improvements. - Top notch communication skills, including clearly communicating tradeoffs and aligning stakeholders. - Experience architecting and designing systems from the ground up, including making pragmatic decisions for scalability, reliability, and maintainability. - Experience working with a geographically dispersed team across multiple timezones, including leading technical alignment and delivery across teams. Benefits - Multiple medical plans including a high deductible, low cost health plan. - Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance. - Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance. - Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation. - Employee Stock Purchase Program with additional opportunities to earn stock in the Company. - Retirement planning through the Company’s 401(k). Company Description ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. Our network of brands include ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services.

Role Description If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere. What you will do: - Actively and consistently support all efforts to simplify and enhance the customer experience. - Lead a polyglot engineering team, directly manage and mentor a diverse team of engineers (local and remote). - Act as a hands-on mentor, conducting deep-dive code reviews and creating personalized career development paths for engineers working across varied languages and frameworks. - Accountable for people management, recruiting for your team, associate career development and performance management. - Serve as the primary technical interface for non-engineering partners, translating complex R&D progress into clear business impact and roadmap updates. - Bridge Research and Production, drive the evolution of R&D prototypes into scalable, production-ready systems, ensuring that experimental code meets long-term stability and performance standards. - Balance innovation with stability by strategically allocating resources to maintain the "innovation-to-maintenance" ratio, ensuring core systems remain stable while the team pursues high-risk, high-reward R&D milestones. - Other duties as assigned. Qualifications - 4 Year / Bachelors Degree - Computer Science, Engineering, or equivalent required. - 8 year(s) Technology field. - Ability to read, write, speak and understand English. Requirements - Providing architectural guidance across a modern stack including Python, Java, React, React Native, Postgres, MySQL, Kubernetes and more. - Strong understanding of RESTful and/or GraphQL API design patterns to ensure seamless communication between mobile, web, and polyglot backend services. - Practical experience with distributed messaging and streaming platforms, preferably Kafka, to support high-throughput, decoupled microservices. - Experience managing technical roadmaps and resource allocation within Agile or Kanban frameworks, balancing long-term research goals with immediate delivery milestones. - Demonstrated experience leading software teams in a Research and Development or high-innovation environment, specifically taking prototypes from "proof of concept" to production-grade deployment. - Hands-on experience architecting and deploying scalable applications within AWS and GCP, including deep knowledge of their respective storage (S3/GCS) and database (RDS/others) ecosystems. - Familiarity with Python-based machine learning libraries (e.g., PyTorch, TensorFlow, or Scikit-learn) to support data-heavy research and predictive modeling projects. - Experience managing containerized workloads at scale, particularly in hybrid-cloud or multi-cloud deployments. - Exceptional ability to articulate complex technical trade-offs to non-technical stakeholders and translate business requirements into clear technical specifications for the engineering team. Benefits - Multiple medical plans including a high deductible, low cost health plan. - Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance. - Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance. - Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation. - Employee Stock Purchase Program with additional opportunities to earn stock in the Company. - Retirement planning through the Company’s 401(k). Our Values - Trust & Transparency - People First - Positive Experiences - Calm Persistence - Never Settling

Role Description If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere. Who are we looking for We’re hiring a Product Manager to lead our Data & Search platform, with a focus on leveraging industry leading data capabilities to improve how buyers discover inventory and how sellers maximize performance. As a Product Manager for our Vehicle Intelligence Team you will sit at the intersection of: - Auto Tech / Automotive Marketplace dynamics (supply, demand, pricing) - Search & ranking systems - Data products (vehicle intelligence, enrichment) - Machine learning models (ranking, pricing, recommendations) This role directly impacts: - Conversion, liquidity, and revenue optimization across the platform. This role sits at the core of building a data-driven competitive advantage by ensuring the platform has the highest quality, most complete, and most actionable data foundation in the market. While machine learning enables optimization, it is the breadth, accuracy, and structure of the underlying data that ultimately determines performance. You will drive how vehicle, pricing, and behavioral data are sourced, enriched, standardized, and made usable across the ecosystem—powering everything from search relevance to pricing confidence and marketplace liquidity. By improving data coverage, reducing inconsistency, and unlocking new signals, you enable faster, more reliable decision-making for both buyers and sellers, creating a compounding advantage that competitors cannot easily replicate. What you will do - Own data products powering ML models, such as vehicle attributes, condition, and history. - Lead as the connective tissue between Engineering, Data Science, ML teams, and Commercial stakeholders. - Collaborate with engineering and data science teams on ML model feature definition and selection, ensuring inputs align with product goals, customer behavior, and measurable business outcomes. - Collaborate with engineering and data science teams to define, evaluate, and improve model performance metrics aligned to product outcomes and customer value. - Employ a hypothesis-driven approach to product development, converting ambiguity and assumptions into a clear framework for experimentation and validation via experimentation frameworks, including A/B testing, and evaluating offline versus online metrics to measure product and model performance. - Ensure data quality, coverage, and the reliability of underlying models and services that power critical product experiences and business decisions. - Translate complex data from multiple sources—including user behavior, seller performance, and model outputs—into actionable insights that drive product prioritization and innovation. - Improve inventory liquidity, pricing accuracy to drive trust and optimize the marketplace. - Identify high-leverage product opportunities through ranking improvements, data enrichment, and better use of signals to improve relevance, conversion, and customer outcomes. - Guide product strategy by evaluating and clearly communicating critical trade-offs between technical implementation and business value (e.g., performance vs. explainability). - Define and own a 6–12 month roadmap across Data, Search, and ML-driven features. - Articulate and advocate for product strategy, roadmap, and business outcomes to executive leadership to secure buy-in and alignment. Qualifications - 4+ years industry (Auto-tech) / Product Management experience - Experience owning data-heavy or technically complex product areas, including data pipelines, schema and event design, platform integrations, and prioritizing product investments that improve data accessibility, usability, and business impact. - Strong understanding of modern data hygiene practices, including data quality management, governance, lineage, validation, and the processes required to ensure trusted, reliable, and scalable data assets across the organization. - Demonstrated success in identifying and implementing LLM-based solutions to augment user workflows, resulting in significant efficiency gains or enhanced capabilities. - Proven track record of leading the end-to-end delivery of complex, technical products, from ideation through to launch and iteration, consistently driving measurable business impact. - Ability to drive product strategy by translating complex data into actionable insights, which requires a strong quantitative toolkit including hands-on proficiency in SQL, rigorous experimentation design, and a deep understanding of metrics architecture. - Experience working cross-functionally with engineering teams. - Agile experience and release planning prioritization skills. - Presentation skills - Ability to simplify complex data and technical systems. - Mentoring and coaching skills. - Bachelor’s degree in a relevant field (e.g., Computer Science, Engineering, Data Science, or similar). Advanced degrees are a plus. Benefits - Multiple medical plans including a high deductible, low cost health plan - Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance - Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance - Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation - Employee Stock Purchase Program with additional opportunities to earn stock in the Company - Retirement planning through the Company’s 401(k) Our Values - Trust & Transparency - People First - Positive Experiences - Calm Persistence - Never Settling

Role Description We are seeking a skilled Sr. Engineer, IT Infrastructure. This role is responsible for designing and building the foundational core systems that power our technology environment. This role is responsible for ensuring high availability, scalability, and security across on-premises and cloud-based infrastructure. - Actively and consistently support all efforts to simplify and enhance the customer experience. - Design, deploy, and maintain infrastructure systems including servers, storage, and networking components. - Lead projects and efforts in design and implementation of systems architecture. - Manage and optimize cloud environments such as Amazon Web Services, Microsoft Azure, or Google Cloud. - Automate infrastructure provisioning and configuration using Infrastructure-as-Code tools (e.g., Terraform, CloudFormation). - Monitor system performance, availability, and reliability; respond to incidents and outages. - Implement and maintain CI/CD pipelines and deployment workflows. - Ensure infrastructure security through access controls, patching, and best practices. - Collaborate with software engineering teams and Security teams to support application deployment and performance. - Maintain documentation for systems, processes, and configurations. - Plan for scalability, disaster recovery, and business continuity. - Perform additional duties as assigned. Qualifications - Ability to read, write, speak and understand English. - Networking basics (DNS, TCP/IP, VPN). - Proficiency in scripting languages (Python, Bash, or PowerShell). - Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). - 8+ years of experience in infrastructure as code (e.g., Terraform), systems engineering, or DevOps roles. - Experience with at least one major cloud platform (AWS, Azure, or Google Cloud). - Familiarity with monitoring and logging tools. - Up to 20% of international and domestic travel. - Okta or comparable identity platform. - Thin client deployment and management. - Experience supporting multi-site or branch office environments. Benefits - Multiple medical plans including a high deductible, low cost health plan. - Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance. - Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance. - Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation. - Employee Stock Purchase Program with additional opportunities to earn stock in the Company. - Retirement planning through the Company’s 401(k). Company Description ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV) has applied innovation and user-designed, data-driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling, and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. Our network of brands includes ACV Auctions, ACV Transportation, ClearCar, MAX Digital, and ACV Capital within its Marketplace Products, as well as True360 and Data Services.

Role Description If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere. The Strategic Account Executives activities include: - Retention of major auto groups in the California Region - Relationship building - Training - Infusing best practices - Coaching users - Consulting with senior management to achieve more profitable sales at a faster rate The expectation of the Strategic Account Executive is to: - Build trust and rapport with dealership decision makers - Become a business partner to them - Retain their business to continue the company's growth trajectory This is an outstanding opportunity for high energy, experienced professionals who love to: - Advise on operational strategies - Motivate people to take their game to the next level Key responsibilities include: - Mid-level understanding of Inventory Management practices and operations for new and used vehicles - Developing expertise with our products - Intricate scheduling of accounts for in-store visits, Zoom Meeting sessions, and inspirational phone calls - Coordination and execution of launches on our products for new store(s) that are sold - Constant monitoring, probing, and performance management to ensure that customers are using the tools correctly - Discovering needs and opportunities, then setting the stage for our Sales Teams to conduct Upgrade/Upsells - Renewing customers before their contract terminates - Planning and executing quarterly campaigns for strategic impact on new trends in market or product/feature rollouts - Reporting into Salesforce.com completed actions and follow-up meetings with dealer personnel - Responding to occasional issues that arise with data feeds or application glitches - Holding professional and well-crafted Business Reviews with decision makers - Other duties as assigned Qualifications - High energy and experienced professionals - Ability to advise on operational strategies - Strong motivation skills Requirements - Mid-level understanding of Inventory Management practices and operations for new and used vehicles Benefits - Multiple medical plans including a high deductible, low cost health plan - Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance - Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance - Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation - Employee Stock Purchase Program with additional opportunities to earn stock in the Company - Retirement planning through the Company’s 401(k) Company Description ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV) has applied innovation and user-designed, data-driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling, and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. - Our network of brands includes ACV Auctions, ACV Transportation, ClearCar, MAX Digital, and ACV Capital within its Marketplace Products, as well as True360 and Data Services.

Role Description The Senior Operations Engineer is a critical role responsible for the overall security posture of ACV Auctions Threat landscape. Reporting directly to the Director of Cybersecurity Operations, this individual will own and mature the Security Operations program, integrating security practices throughout the environment. This position requires a self-motivated and highly organized engineer with excellent communication and technical skills. - Lead proactive, hypothesis-driven threat hunting across endpoint, cloud, and identity environments - Develop and refine detection logic, correlation rules, and behavioral analytics within SIEM and EDR platforms - Map adversary tactics, techniques, and procedures (TTPs) to MITRE ATT&CK to improve detection coverage - Analyze threat intelligence and emerging attack patterns to strengthen defenses - Lead and scale cybersecurity operations across enterprise or multi-tenant environments - Oversee incident triage, investigation, containment, and remediation - Act as escalation point for high-severity incidents - Improve alert fidelity and reduce false positives through tuning and automation - Mature the alert and incident management tracking systems - Standardize workflows and playbooks to ensure operational consistency - Design and implement incident response frameworks and playbooks - Lead response efforts for advanced threats across environments supporting up to large user bases - Conduct root cause analysis and post-incident reviews - Automate response actions to reduce mean time to detect/respond (MTTD/MTTR) - Secure multi-cloud environments (AWS, GCP) through posture management and configuration monitoring - Detection of Zero Trust principles and violations across identity and access management systems - Strengthen controls within platforms such as CASB and DLP solutions - Automate workflows and security operations processes for tracking the remediations actioned against the environment - Integrate tooling and orchestrate response using SOAR or similar platforms - Continuously improve detection capabilities and operational efficiency - Deliver AI enabled automations and tooling for the ACV Security Operations Center - Deliver executive-level reporting (MBRs/QBRs) on security posture, threats, and risk - Translate technical findings into business-relevant insights to present to external stakeholders - Collaborate cross-functionally with IT, engineering, and leadership teams - Perform additional duties as assigned. Qualifications - 8+ years’ experience - Minimum of a 4 year Bachelor’s degree - Strong understanding of security frameworks and best practices (NIST CSF, ISO 27001, CIS Controls) - Extensive experience with cloud security, with a strong focus on securing applications deployed in AWS and/or GCP environments - Experience with modern software development including Agentic and Generative AI techniques - Familiarity with adversarial AI/ML techniques and their protections, such as Interference attacks and others in the MITRE ATLAS framework - Excellent communication, interpersonal, and leadership skills - Ability to work effectively in a remote environment and manage geographically dispersed teams - Knowledge of CASB, DLP and SASE technologies - Proven ability to be agile and work effectively in a dynamic environment - Demonstrated ability to perform under pressure and respond rapidly to emerging incidents and situations - Excellent coordination, project management, and organization skills - Practical hands-on experience engineering and implementing data security controls in cloud environments - Linux and Kubernetes/Container management and security - DevOps code based implementation and management - Knowledge of AWS including but not limited to S3, Lambda, RDS, EC2 and AWS Security Center - Understanding of TCP/IP Networking including knowledge of Protocols and Services - Overall understanding of the Security domain, compliance, business, risk, ops etc. Requirements - Strong understanding of security frameworks and best practices - Extensive experience with cloud security - Experience with modern software development - Excellent communication and leadership skills - Ability to work effectively in a remote environment - Knowledge of CASB, DLP and SASE technologies - Proven ability to be agile in a dynamic environment - Practical hands-on experience in cloud environments Benefits - Multiple medical plans including a high deductible, low cost health plan - Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance - Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance - Generous paid time off options, including uncapped vacation days, sick days, paid company holidays, floating holidays, parental leave, bereavement leave, jury duty leave, and voting leave - Employee Stock Purchase Program with additional opportunities to earn stock in the Company - Retirement planning through the Company’s 401(k)

If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere. Who we are: ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. Our network of brands include ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services. At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and, to support this, we offer: - Multiple medical plans including a high deductible, low cost health plan - Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance - Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance - Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation - Employee Stock Purchase Program with additional opportunities to earn stock in the Company - Retirement planning through the Company’s 401(k) Who we are looking for: ACV is looking for a Customer Relationship Manager - Capital with a talent for expanding market share and revenue growth by focusing on customer relationships. This individual should be focused and disciplined in portfolio management to consistently manage risk and identify potential loss situations. The Customer Relationship Manager - Capital will have key responsibility in identifying growth opportunities within the portfolio and identifying opportunities for ACV. The territory is the northeast, and the candidate must live in the eastern time zone. What you will do: - Actively and consistently support all efforts to simplify and enhance the customer experience. - Provide exemplary customer service at all times to customers, internal partners and external partners. - Consistently and proactively engage with new and existing customers to become a trusted advisor, understand their business, and recommend solutions that will help them manage and grow their business. - Support customers through the new customer onboarding process by explaining expectations and providing guidance in tasks and transactions - Utilize ACV’s Customer Relationship Management (CRM) and data analytics tools to analyze customer information and develop sales strategies for assigned customer base. - Promote marketing campaigns with existing customer base. - Utilize available reporting tools for prospecting growth opportunities and identifying potential risk situations. - Partner with ACV’s sales teams to provide consistent lead generation to expand ACV’s growth as a whole. - Consistently utilize critical thinking skills to help provide solutions to customers and ACV Capital - Work with other corresponding ACV Capital departments to drive portfolio growth and risk mitigation. Departments to include credit, collections and sales. - Responsible for the accurate preparation of contracts, Uniform Commercial Code (UCC’s) and Purchase Money Security Interest (PMSI) notices. - Be a consistent contributor to ACV Capital’s culture by offering solutions for streamlined processes and opportunities for improvement. - Responsible for daily communication with accounts regarding past due payments and providing potential solutions to customer cash flow issues. - Responsible for daily reconciliation of lot audits and acting as a liaison between the lot audit department and customers. - Duties to include consistent and accurate daily delinquency follow up , managing daily transactional workflows and other duties as assigned. What you will need: - Ability to read, write, speak and understand English. - Bachelor’s degree in business, finance, or a related field preferred. - 2+ years’ experience in the finance services industry required. - 5+ years’ experience in a customer service, sales, or sales support role. - Automotive industry experience highly desired. - Ability to elevate relationships through leadership and communication skills - Strong ability to drive sales by establishing strong internal and external relationships. - Demonstrated ability to consistently meet and exceed sales goals. - Experience with Google Products and Salesforce Customer relationship management (CRM) tool familiarity - Demonstrated history of being a team player, collaborating with others to solve problems. - Displays a sense of urgency and self-motivation. #LI-DM3 Our Values Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling At ACV, we are committed to an inclusive culture in which every individual is welcomed and empowered to celebrate their true selves. We achieve this by fostering a work environment of acceptance and understanding that is free from discrimination. ACV is committed to being an equal opportunity employer regardless of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires reasonable accommodation, please let us know. For information on our collection and use of your personal information, please see our Privacy Notice. No immigration or work visa sponsorship provided for this position. Compensation: The compensation range for this position is listed in the "Job Details" section at the bottom of this posting. This position is eligible for additional compensation pursuant to ACV’s incentive compensation plan. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law.