ACV

Role Description The Sr Transportation Specialist - Shipper Services is responsible for facilitating operations by coordinating carrier operations tasks. This role utilizes processes and procedures established by the Transportation department to support carriers by triaging, managing, and coordinating customer and carrier inquiries and processing transactions. The Sr Transportation Specialist - Shipper Services partners with carriers, customers, and internal departments and Teammates to navigate complex carrier-related assignments. This role performs duties with minimal supervision. What you will do: - Actively and consistently support all efforts to simplify and enhance the customer experience. - Triage customer and carrier inquiries; coordinate and manage transactions and communications to provide timely resolutions. Refer inquiries or tasks to appropriate Teammate(s). - Process, prioritize, and coordinate transactions to support Transportation operations and Carrier Operations. Transactions may include processing claims, onboarding carriers, coordinating seller services, or issuing carrier payments; relegate or allocate transactions to appropriate Teammate(s). - Manage relationships with carriers, customers, and internal departments and Teammates. - Creatively resolve issues of highest complexity utilizing processes, procedures, and effective problem-solving skills. Provide subject matter guidance to junior Teammates. - Ensure accurate and proper entry and maintenance of records in Salesforce, load boards, NetSuite, and other related systems or platforms. Review systems to ensure goals and objectives are being met. - Partner interdepartmentally with leadership teams to set objectives and maintain status of carrier-related assignments. Connect with sellers, buyers, and carriers to provide continuous communication. - Ensure transactions and records are accurate, up-to-date, and compliant. Validate team documentation by reviewing for accuracy, completion, and consistency. - Identify opportunities for customer satisfaction improvement by promoting offerings, including ACH payments and the Preferred Carrier Program. Communicate the value of working with ACV and promote partnership and engagement with customers and carriers. - Closely monitor KPIs and take action to align with department and company objectives. Collaborate with management and the Carrier Operations team to identify opportunities and develop processes, procedures, and solutions. - Perform additional duties as assigned. Qualifications - High School Diploma or GED, Bachelor's preferred - Minimum 3-5 years' experience in customer service and transportation, supply chain, or logistics - Ability to read, write, speak and understand English. - Complex problem-solving ability - Dedicated teamworking skills, including both internally and externally - Proven customer service ability - Communication and organizational skills - Sense of urgency and self-motivation - Experience with business technology, including Microsoft Office or G Suite, and Salesforce. Benefits - Multiple medical plans including a high deductible, low cost health plan - Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance - Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance - Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation - Employee Stock Purchase Program with additional opportunities to earn stock in the Company - Retirement planning through the Company’s 401(k)

Role Description A Hardware Program Manager IV to own end-to-end program execution for our next-generation hardware platforms—from early concept and architecture through EVT/DVT/PVT, software integration, validation, and mass production ramp. You will orchestrate cross-functional teams across hardware, software, and operations, driving technical execution, managing risk, and delivering ACV Auctions complex, integrated physical products at scale. What you will do: - Own end-to-end program execution for next-generation hardware and device programs—from early concept and architecture through EVT/DVT/PVT, software integration, regulatory certification, and mass production ramp. - Collaborate deeply with cross-functional teams within HW Engineering across all domains and partner teams like Software, Operations, Product and Supply Chain to plan, execute and deliver critical programs. - Determine program milestones, define requirements and benchmarks for each team at each milestone, and build realistic, integrated master schedules with input from core program team members. - Manage external partner and vendor relationships, driving alignment with strategic partners, contract manufacturers (CMs/EMSs), component suppliers, and technology licensors to hold them to high standards of quality and timeline execution. - Create regular status checks and maintain clear, real-time dashboards (e.g., JIRA, Confluence) showing program status, critical path, dependency maps, and risk registers. - Drive execution and facilitate high-speed, data-driven trade-off decisions when schedule, cost, quality, and feature scope collide. - Identify, manage, and mitigate technical risks before they become crises, leading problem-solving and root-cause analysis sessions with engineering teams. - Rapidly build and maintain deep technical knowledge of hardware components and their system-level interactions to guide technical discussions and drive progress. - Actively and consistently support all efforts to simplify and enhance the customer experience. - Raise the bar on program management craft by establishing frameworks, mechanisms, and operating rhythms that scale across multiple concurrent programs. Qualifications - Bachelors Degree (4 years) - Electrical Engineering, Mechanical Engineering, Computer Science, or equivalent required (Master’s degree preferred). - 8+ years in a technology field, with 3+ years of practical hardware engineering experience (EE/ME) and 5+ years in technical program management. - Demonstrable track record of delivering at least one complex cross-functional project involving tight integration of hardware, firmware, and software. - Comprehensive understanding of systems integration, new platform launch processes (EVT, DVT, PVT), and critical path management. - Strong technical abilities with the capacity to work closely and credibly with highly technical teams across various domains (Integration, electrical, thermal, mechanical, firmware, OS, and cloud services). - Proficient in tools required to manage complex projects, specifically using JIRA and Confluence to capture, track, and manage engineering development tasks. - Expert in external partner management, with experience coordinating with vendors and contract manufacturers across multiple geographies and time zones. - Exceptional ability to articulate complex technical trade-offs to non-technical stakeholders and translate business requirements into clear technical specifications. - Comfortable with ambiguity, with a demonstrated ability to bring order, drive accountability, and influence without authority in highly dynamic, fast-paced environments. - Practical experience with root cause analysis in high-pressure situations. - Experience in robotics, larger consumer equipment, automotive or autonomous vehicle (SDS) systems integration is highly preferred. - Experience in leveraging AI tools to accelerate Engineering workflow. - Program management certification (PMP or equivalent) is preferred. - Ability to read, write, speak and understand English. Benefits - Multiple medical plans including a high deductible, low cost health plan. - Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance. - Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance. - Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation. - Employee Stock Purchase Program with additional opportunities to earn stock in the Company. - Retirement planning through the Company’s 401(k). Our Values - Trust & Transparency - People First - Positive Experiences - Calm Persistence - Never Settling

Role Description If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere. ACV's Machine Learning organization is looking for a talented Machine Learning Engineer III to join our ML inspection team. In this role, you'll drive end-to-end computer vision solutions processing hundreds of thousands of vehicle inspections annually into reliable, actionable insights, directly reducing inspection turnaround time, improving valuation accuracy, and scaling the capabilities of our inspection platform. You'll design and train damage detection models while architecting the high-throughput serving infrastructure needed to keep those models performant under real production loads. As ACV continues to grow, you'll play a direct role in ensuring our inspection capabilities remain accurate, efficient, and resilient at scale. This role goes beyond executing on a defined roadmap. You'll identify opportunities, shape solutions end-to-end, and take ownership of outcomes. You connect the dots between stakeholder needs and what's technically feasible, bringing recommendations grounded in both theory and practical constraints. When you hear a narrow question, you think about the broader system it lives in and build toward that. - Design and train high-performance computer vision models for automated damage detection, focusing on precision, recall, and model robustness. - Architect and maintain high-throughput, containerized microservices for model serving using REST/gRPC to ensure low-latency performance. - Collaborate with business stakeholders to translate complex inspection requirements into scalable, production-grade ML solutions. - Own the end-to-end model lifecycle, from experimentation and design to deployment and optimization in high-traffic environments. - Design and maintain robust data pipelines using Kafka to ensure high-fidelity inputs for model serving and inference. - Perform additional duties as assigned. Qualifications - Graduate education (MS or PhD) in a computationally intensive domain or equivalent work experience. - 3+ years of prior computer vision experience. - Advanced proficiency with Computer Vision frameworks (e.g., PyTorch, OpenCV, TensorFlow) and Python/SQL. - Experience designing and maintaining visual data annotation pipelines and evaluation frameworks for complex, real-world image datasets. - Experience optimizing high-latency models for real-time inference. - Backend software engineering experience in the cloud (AWS / GCP) with a focus on microservices (docker) and the ML model development lifecycle. - Experience building and maintaining streaming data pipelines (e.g., Kafka) for real-time model serving. Preferred Qualifications - Knowledge of ML frameworks and libraries, such as Kubeflow, Databricks, KServe and so on. - Experience designing evaluation frameworks for complex visual data. Benefits - Multiple medical plans including a high deductible, low cost health plan. - Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance. - Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance. - Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation. - Employee Stock Purchase Program with additional opportunities to earn stock in the Company. - Retirement planning through the Company’s 401(k). Company Description ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. Our network of brands include ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services.

Role Description If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere. ACV's Machine Learning organization is looking for a talented Machine Learning Engineer IV to join our ML inspection team. In this role, you'll drive end-to-end computer vision solutions processing hundreds of thousands of vehicle inspections annually into reliable, actionable insights, directly reducing inspection turnaround time, improving valuation accuracy, and scaling the capabilities of our inspection platform. You'll design and train damage detection models while architecting the high-throughput serving infrastructure needed to keep those models performant under real production loads. As ACV continues to grow, you'll play a direct role in ensuring our inspection capabilities remain accurate, efficient, and resilient at scale. This role goes beyond executing on a defined roadmap. You'll identify opportunities, shape solutions end-to-end, and take ownership of outcomes. You connect the dots between stakeholder needs and what's technically feasible, bringing recommendations grounded in both theory and practical constraints. When you hear a narrow question, you think about the broader system it lives in and build toward that. - Design and train high-performance computer vision models for automated damage detection, focusing on precision, recall, and model robustness. - Architect and maintain high-throughput, containerized microservices for model serving using REST/gRPC to ensure low-latency performance. - Collaborate with business stakeholders to translate complex inspection requirements into scalable, production-grade ML solutions. - Own the end-to-end model lifecycle, from experimentation and design to deployment and optimization in high-traffic environments. - Design and maintain robust data pipelines using Kafka to ensure high-fidelity inputs for model serving and inference. Qualifications - Graduate education (MS or PhD) in a computationally intensive domain or equivalent work experience. - 5+ years of prior computer vision experience. - Advanced proficiency with Computer Vision frameworks (e.g., PyTorch, OpenCV, TensorFlow) and Python/SQL. - Experience designing and maintaining visual data annotation pipelines and evaluation frameworks for complex, real-world image datasets. - Experience optimizing high-latency models for real-time inference. - Backend software engineering experience in the cloud (AWS / GCP) with a focus on microservices (docker) and the ML model development lifecycle. - Experience building and maintaining streaming data pipelines (e.g., Kafka) for real-time model serving. Preferred Qualifications - Knowledge of ML frameworks and libraries, such as Kubeflow, Databricks, KServe and so on. - Experience designing evaluation frameworks for complex visual data. - Experience leading technical design reviews. Benefits - Multiple medical plans including a high deductible, low cost health plan. - Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance. - Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance. - Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation. - Employee Stock Purchase Program with additional opportunities to earn stock in the Company. - Retirement planning through the Company’s 401(k). Company Description ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey.

Role Description An Engineering Change Analyst to lead and govern the engineering change control, documentation management, and product lifecycle (PLM) processes across our Hardware engineering and manufacturing ecosystem. You will have full accountability for the integrity of our product configuration, driving the seamless transition of product changes from development through manufacturing, and serving as the key coordinator across cross-functional teams. What you will do - Lead the end-to-end Engineering Change Order (ECO) and Engineering Change Request (ECR) lifecycle, managing the workflows, approvals, and implementation schedules across local and remote teams. - Take accountability for configuration management governance, ensuring all engineering document updates, drawings, and specifications strictly adhere to ISO standards, quality requirements, and revision control protocols. - Actively support all efforts to simplify, streamline, and enhance the engineering change and configuration management processes. - Act as a hands-on mentor and subject matter expert for engineering teams, conducting deep-dive reviews of Bills of Materials (BOMs), assembly structures, and part records to ensure alignment with documentation standards. - Serve as the primary interface between engineering, supply chain, quality, and manufacturing operations, translating complex engineering changes into clear business impact, cost assessments, and production timelines. - Bridge New Product Introduction (NPI) and high-volume production, ensuring that prototype configurations are matured, validated, and successfully transitioned into stable, production-ready system Baselines. - Balance change implementation speed with operational stability, strategically managing the volume and priority of changes to prevent production disruptions while keeping pace with engineering innovation. - Perform additional duties as assigned. Qualifications - 4 Year / Bachelors Degree - Engineering, Technology, or equivalent technical discipline required. - 5+ years of experience in Hardware configuration management, engineering change control, or document control in a fast-paced engineering or manufacturing environment. - Extensive experience administering and navigating major Product Lifecycle Management (PLM) systems such as Arena or 3Dexperience. - Mastery of Bill of Materials (BOM) management, including parent-child relationships, multi-level structures, and change effectivity strategies. - Practical understanding of CAD workflows and modeling environments (e.g., SolidWorks or PTC Onshape) to interpret engineering drawings and design intents. - Familiarity with ERP/SAP systems to ensure seamless integration between engineering releases and procurement/manufacturing execution systems. - Experience facilitating Change Control Board (CCB) meetings, driving alignment, decisions, and action items among diverse, cross-functional stakeholders. - Proven track record supporting New Product Introduction (NPI) programs and managing the maturation of technical documentation from prototype to mass production. - Strong knowledge of ISO documentation standards, quality management systems (QMS), and regulatory record maintenance. - Advanced analytical and reporting skills, including proficiency with Microsoft Excel (Pivot Tables, VLOOKUPs, data visualization) to track ECO KPIs and lifecycle metrics. - Exceptional communication and leadership skills to influence cross-functional teams, resolve technical documentation disputes, and translate engineering changes into operational execution plans. - Experience in leveraging AI tools to accelerate Engineering workflow. - Ability to read, write, speak, and understand English. Benefits - Multiple medical plans including a high deductible, low cost health plan. - Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance. - Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance. - Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation. - Employee Stock Purchase Program with additional opportunities to earn stock in the Company. - Retirement planning through the Company’s 401(k). Our Values - Trust & Transparency - People First - Positive Experiences - Calm Persistence - Never Settling

Role Description If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere. What you will do: - Leading a team of software engineers to architect, build, and maintain highly scalable, reliable, and fault-tolerant software systems. - Drive the technical vision for your team’s domain, making critical decisions on multi-cloud infrastructure, in-memory technologies, and overall system architecture. - Architect, develop, and maintain robust Python backend services operating seamlessly across a complex multi-cloud infrastructure. - Enact best practices for the team to follow. - Directly manage a small team of software engineers, owning their performance, growth, and day-to-day engagement. - Conduct regular 1:1s, provide actionable and constructive feedback, and map out clear career progression paths for your direct reports. - Cultivate a collaborative, inclusive, and psychologically safe team culture where engineers are empowered to innovate and take ownership. - Provide technical leadership through mentoring, coaching, and strong design/code review feedback, helping raise overall engineering quality. - Own scrum agile methodologies within the team. Facilitate and lead core Agile ceremonies including sprint planning, daily stand-ups, backlog grooming/refinement, sprint reviews, and retrospectives. - Partner closely with Product Managers to define technical roadmaps, scope projects, translate epics into actionable user stories, and deliver features on time. - Translate complex technical concepts to non-technical stakeholders and align engineering efforts with broader company objectives. - Collaborate with software and production engineers to design scalable services, plan feature roll-out, and ensure high reliability and performance of our products. - Participate in on-call rotation. - You will need to maintain standard Eastern Time (ET) working hours to ensure seamless collaboration with your team and direct reports. - Other duties as assigned. Qualifications - Ability to read, write, speak and understand English. - Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience). - 3+ years of experience directly managing, mentoring, or acting as a formal Tech Lead for a team of software engineers. - 7+ years of experience programming in Python. - 5+ years of experience with Cloud platforms preferably in AWS or GCP. - 5+ years of experience working with Terraform/Infrastructure as Code concepts. - 5+ years work with continuous integration and build tools. - Experience architecting and designing systems from the ground up, including making pragmatic decisions for scalability, reliability, and maintainability. - Experience with in-memory data processing, database monitoring and diagnostic tools, preferably Data Dog. - Experience with Domain Driven Design. - Strong experience integrating 3rd-party APIs, implementing authentication & authorization and developing asynchronous data flows. - Strong experience developing unit and integration-tests, and setting expectations for test strategy and coverage. - Proficiency in SQL query writing and optimization. - Strong communication and collaboration skills, with the ability to work effectively in a fast-paced global team environment. - Deep practical experience operating within and leading Agile development environments, with a strong understanding of how to run effective sprints and agile ceremonies. Benefits - Multiple medical plans including a high deductible, low cost health plan. - Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance. - Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance. - Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation. - Employee Stock Purchase Program with additional opportunities to earn stock in the Company. - Retirement planning through the Company’s 401(k). Company Description ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data-driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. Our network of brands includes ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services.

Role Description We are seeking a skilled and motivated IT Engineer – Network II to support the management and development of our physical and virtual enterprise networks. In this role, you will assist in the design, configuration, and optimization of network infrastructure, perform advanced troubleshooting, and contribute to projects that enhance the company’s IT capabilities. The Network Engineer II will collaborate with senior engineers on network architecture initiatives, participate in migrations and integrations, and help implement best practices to ensure reliable and efficient network operations. What you will do: - Actively and consistently support all efforts to simplify and enhance the customer experience. - Contribute to improving user interactions with the network and related services to support a seamless customer experience. - Assist in the design, configuration, and deployment of network solutions and improvements under the guidance of senior engineers. - Support coordination with network vendors, consultants, and service providers to ensure timely delivery, maintenance, and integration of network components. - Configure and maintain firewalls, routing, and switching protocols to optimize network performance and security. - Implement and monitor network systems to maintain optimal performance, identify potential risks, and assist in resolving technical issues. - Support the management of physical and virtual network infrastructure, assisting with upgrades, enhancements, capacity planning, and system integration. - Maintain accurate and up-to-date network documentation, ensuring alignment with IT security and compliance requirements. - Perform scheduled maintenance, system updates, and audits to minimize downtime and support operational stability. - Troubleshoot, prioritize, and resolve network incidents in collaboration with other IT and business teams. - Assist in disaster recovery and business continuity initiatives to support network reliability and recovery capabilities. - Participate in capacity planning discussions by analyzing utilization trends and providing input on scalability improvements. - Contribute to IT Operations and acquisition activities by supporting assessments and network integration efforts at new or merging sites. - Collaborate with vendors and service providers as needed to resolve technical issues and ensure reliable network operations. - Perform additional duties as assigned. Qualifications - Ability to read, write, speak and understand English. - Bachelor’s degree in Technology, Computer Science, or a related field preferred. - 3+ years’ relevant industry experience in network engineering, with hands-on experience in a fast-paced, high-energy environment. - At least one advanced network certification is preferred in CCNP, CCIE, ECMS, etc. - Expertise in supporting and managing large enterprise networks, ideally in a 24/7 operational setting. - Strong preference for candidates with Cisco Meraki, Fortinet, and Ubiquiti experience. - Familiarity with ITIL standards and IT Security compliance requirements. - Ability to visualize, design, and troubleshoot complex systems easily. - Exceptional written and verbal communication skills, with the ability to present technical information effectively to various audiences and establish rapport. - Ability to work effectively with stakeholders at all levels, displaying tact, empathy, and professionalism. - Strong analytical thinking, with robust problem-solving abilities. Benefits - Multiple medical plans including a high deductible, low cost health plan. - Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance. - Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance. - Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation. - Employee Stock Purchase Program with additional opportunities to earn stock in the Company. - Retirement planning through the Company’s 401(k).

Role Description We are seeking a talented and enthusiastic Staff Software Engineer to join our growing team. In this role, you will design, develop, and maintain software applications that solve real-world problems and enhance our products. You will collaborate with cross-functional teams to deliver high-quality, scalable, and innovative solutions. - Actively and consistently support all efforts to simplify and enhance the customer experience. - Build on, establish, and document best practices and coding standards. - Support product delivery teams by providing guidance on technical solutions when asked. - Conduct code reviews, develop high-quality documentation, and build robust test suites. - Own the overall performance of products and frameworks within a defined area of focus. - Previous experience leading POCs or technical tool adoption initiatives. - Provide technical support for multiple applications within the technology portfolio, including both code development and DevOps. - Provide technical leadership, mentorship, and guidance to multiple teams, fostering a culture of continuous improvement and technical excellence. - Be empowered to lead and complete software projects with minimal guidance from managers. - Lead team discussions to define technical requirements for new and current products. - Develop roadmaps and prioritize technical debt to effectively plan features and work. - Respond to and troubleshoot highly complex problems quickly, efficiently, and effectively. - Mentor junior engineers. - Other duties as assigned. Qualifications - BS degree in Computer Science or a related technical discipline, or equivalent practical experience. - Expert experience with Python. - Expert experience with Distributed Systems Design and/or Event-Driven development. - Expert experience and understanding of pyramid testing methodologies. - Expert experience with build & deployment automation (CI/CD, GitHub Actions, Jenkins/TeamCity). - Experience with AWS, SQL, and Pub/Sub patterns (Kafka). - Expert experience with version control systems (Git). - Expertise in architecting secure and scalable financial systems, with a deep understanding of data encryption, access controls, fraud detection, and regulatory compliance. - Proven experience building and optimizing workflows for the loan origination lifecycle (e.g., application, credit assessment, funding, portfolio management). - Hands-on experience with the integration of financial platforms, such as loan origination systems (LOS), ERPs, and servicing systems. - Experience maintaining and extending an existing codebase, adapting to pre-existing patterns and tracing the code’s path of execution. - Expert experience in debugging, profiling, and optimizing distributed systems using tools like Datadog, CloudWatch Logs, and distributed tracing frameworks. - Experience with Docker, Kubernetes, and Deployment automation. - 8+ years of experience. Benefits - Multiple medical plans including a high deductible, low cost health plan. - Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance. - Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance. - Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation. - Employee Stock Purchase Program with additional opportunities to earn stock in the Company. - Retirement planning through the Company’s 401(k). Company Description ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV) has applied innovation and user-designed, data-driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling, and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. - Our network of brands includes ACV Auctions, ACV Transportation, ClearCar, MAX Digital, and ACV Capital within its Marketplace Products, as well as True360 and Data Services.

Role Description The Senior Analytics Engineer on the ACV Capital team is an expert practitioner who transforms raw data into trusted, decision-ready models and reports that drive the lending business forward. Sitting at the intersection of data engineering and business intelligence, this role owns the full analytics stack - from dbt model design and data quality to Omni BI dashboards - and partners directly with Capital leadership to surface insights on lead targeting, loan origination, account management, dealer servicing, and operational compliance. A key objective of this role is reducing ad-hoc analytical bottlenecks over time. You will be expected to answer urgent business questions quickly and directly, while systematically building the underlying dbt models, metric definitions, and BI layer in a way that enables self-serve analytics - including AI-assisted querying - so that Capital stakeholders can answer common questions themselves. Responsibilities - Analytics Modeling & Data Quality: - Design, build, and maintain dbt models (staging, intermediate, production layers) that serve as the single source of truth for Capital KPIs, with machine-readability in mind. - Enforce data quality through dbt tests, source freshness checks, and documentation so downstream consumers can trust what they see. - Write complex SQL transformations on large datasets; optimize for cost and performance. - Reporting & BI: - Translate business questions into well-scoped analytical requirements; define metrics in collaboration with Capital leadership and keep definitions governed in our semantic layer. - Build and own the Omni BI semantic layer, enabling self-serve chat and dealer-facing embedded reporting. - Balance responsiveness to ad-hoc requests while optimizing via building: triage what should be answered once vs. what should be codified so stakeholders or AI tools can self-serve it in the future. - Deliver clear, compelling data narratives to non-technical stakeholders; support follow-on questions and iterate quickly. - Capital Business Domains: - Lead Targeting: develop models and dashboards that identify high-propensity dealer and borrower segments to support outbound sales strategy. - Loan Origination Tracking: build funnel visibility from application through funding; surface bottlenecks and conversion opportunities. - Operational Functions: provide analytical support for account management workflows, dealer servicing SLAs, and audit/compliance reporting. - Project Ownership & Stakeholder Partnership: - Own analytical initiatives end-to-end: identify stakeholders, define scope and timelines, and execute without requiring close supervision. - Proactively surface opportunities and deliver data-driven recommendations — not just answers to questions that were asked. - Navigate competing priorities across multiple stakeholder groups; propose win-win solutions when technical requirements conflict. Qualifications - BA/BS in Statistics, Mathematics, Computer Science, Operations Research, or related. - Master's or Ph.D. a plus, but offset by demonstrated experience and a deep toolbox. Requirements - 5+ years of professional experience in analytics engineering, data engineering, or BI. - Hands-on production experience with dbt (model design, testing, documentation, incremental strategies). - Proficiency building semantic layers; Omni or Looker BI experience preferred, but similar experience considered. - Expert-level SQL; comfortable with window functions, complex joins, and query optimization in BigQuery or a comparable cloud warehouse. - Experience delivering major analytical initiatives independently, from scoping through stakeholder presentation. - Background in financial services, fintech, or lending is a meaningful plus - familiarity with origination, account management, or B2B lending workflows accelerates ramp. - Experience with Git-based version control workflows. Soft Skills - Communicates analytical findings clearly to non-technical audiences. - Comfortable navigating ambiguity. - Collaborative, low-ego, and invested in the team's collective output. - Strong instinct for knowing when to answer quickly vs. when to build properly. Nice-to-Haves - Experience with Google Cloud Platform. - Familiarity with AI-assisted analytics or developer workflows. - Exposure to credit risk, payment systems, or audit/compliance reporting contexts. Benefits - Multiple medical plans including a high deductible, low cost health plan. - Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance. - Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance. - Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation. - Employee Stock Purchase Program with additional opportunities to earn stock in the Company. - Retirement planning through the Company’s 401(k).

Role Description ACV Auctions is looking for a Staff Engineer, Database to join our ACV MAX Engineering team and lead the evolution of the data platform behind our SaaS product, MAX Digital. This role will focus on the design, optimization, and modernization of transactional and analytical data systems, including SQL Server–based platforms, synchronization workflows, and cross-system data integration patterns. - Lead the architectural design and technical decision-making process for core data platform components, including SQL Server systems, data models, synchronization patterns, and cross-system data workflows, ensuring alignment with product goals and engineering standards. - Design, develop, and implement complex features and enhancements within SQL Server and MongoDB, considering performance, scalability, and security aspects. - Collaborate with product managers, designers, and other engineers to define requirements and translate them into technical specifications. - Mentor and guide junior engineers, providing technical expertise, code reviews, and best practices to foster professional growth. - Evaluate SQL and MongoDB environments and produce/execute plans to evolve the data architecture/infrastructure of our platform, ensuring that development engineers can work easily and effectively. - Lead the evaluation and modernization of legacy ETL-style, batch, and synchronization workflows that support core business operations. - Define scalable approaches for data pipeline architecture and orchestration that improve observability, supportability, recoverability, and operational resilience. - Partner with application, product, and analytics teams to improve how transactional systems, analytical systems, and downstream integrations exchange data, reducing reliance on tightly coupled legacy database-driven workflows where appropriate. - Standardize patterns for data synchronization, transformation, validation, and downstream delivery across shared platform components. - Drive performance optimization efforts across both operational and batch-oriented workloads, including query tuning, indexing strategy, workload analysis, and data lifecycle considerations. - Investigate and resolve complex technical issues, applying a systematic approach to troubleshooting and debugging. - Collaborate with quality assurance teams to ensure robust testing strategies, including unit, integration, and performance testing. - Stay current with industry trends, emerging technologies, and best practices, and apply this knowledge to improve the SQL Server product. - Participate in cross-functional collaboration with teams such as documentation, support, and customer engagement to address customer needs effectively. - Contribute to the continuous improvement of development processes, tools, and methodologies. - Perform additional duties as assigned. Qualifications - Ability to read, write, speak and understand English. - BS in Computer Science or related technical discipline or equivalent practical experience required. Advanced degrees are a plus. - 10+ years’ professional experience in software engineering with deep Microsoft SQL Server expertise; experience with PostgreSQL and MongoDB is a plus. - Strong proficiency in database internals, query optimization, and performance tuning. - Deep expertise in SQL/T-SQL programming, database design principles, and data modeling. - Solid understanding of SaaS, distributed systems, scalability, and high availability concepts. - Experience with Python, C/C++, C#, or other relevant programming languages. - Proven track record of designing and implementing complex software features with a focus on quality, maintainability, and performance. - Excellent problem-solving skills and the ability to navigate complex technical challenges. - Strong communication skills and the ability to collaborate effectively in cross-functional teams. - Previous experience in a technical leadership or mentoring role is highly desirable. - Microsoft certifications related to SQL Server are a plus. - Experience designing, implementing, or modernizing ETL/ELT workflows, batch processing, synchronization services, or application-integrated data pipelines. Benefits - Multiple medical plans including a high deductible, low cost health plan. - Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance. - Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance. - Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation. - Employee Stock Purchase Program with additional opportunities to earn stock in the Company. - Retirement planning through the Company’s 401(k). Company Description ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV) has applied innovation and user-designed, data-driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling, and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. - Our network of brands includes ACV Auctions, ACV Transportation, ClearCar, MAX Digital, and ACV Capital within its Marketplace Products, as well as True360 and Data Services.