Sobre el Puesto Prestige Travel Agency by Mich USA está buscando un(a) Representante de Servicio al Cliente en Viajes (Remoto) para apoyar a los clientes en cada etapa de su experiencia de viaje. En este rol de atención directa al cliente, usted será un punto de contacto confiable, desde la reserva inicial hasta el seguimiento posterior al viaje, asegurando una experiencia fluida, personalizada y de alta calidad. Este puesto es ideal para personas detallistas, orientadas al servicio y apasionadas por los viajes, la hospitalidad y la creación de experiencias excepcionales para los clientes. Responsabilidades Principales - Responder de manera oportuna y profesional a las consultas de los clientes por teléfono, correo electrónico y plataformas de mensajería - Asistir con reservas de viajes de lujo y de placer, incluyendo cambios, cancelaciones y solicitudes especiales - Proporcionar información precisa y oportuna sobre destinos, requisitos de viaje y políticas de la agencia - Coordinar los detalles de las reservas y confirmar itinerarios para garantizar la precisión y satisfacción del cliente - Dar seguimiento proactivo a los clientes antes y después del viaje para asegurar una experiencia positiva - Atender inquietudes o problemas de los clientes con empatía, profesionalismo y enfoque en soluciones - Mantener documentación precisa y actualizar los sistemas de reservas según sea necesario Requisitos y Habilidades - Excelentes habilidades de comunicación verbal y escrita - Experiencia en servicio al cliente (se prefiere experiencia en viajes, hospitalidad o áreas relacionadas) - Fuertes habilidades organizativas y atención al detalle - Comodidad con el uso de tecnología y disposición para aprender nuevos sistemas y plataformas de reservas - Persona confiable, proactiva y capaz de gestionar múltiples solicitudes de clientes de manera eficiente - Interés genuino en los viajes y en ayudar a los clientes a planificar experiencias memorables Lo Que Ofrecemos - Ambiente de trabajo 100% remoto - Opciones de horarios flexibles - Oportunidades de crecimiento profesional dentro de la empresa - Acceso a beneficios y descuentos relacionados con la industria de viajes - Cultura de equipo solidaria con capacitación y desarrollo continuo Aplica Hoy Se invita a los candidatos interesados a postularse hoy y formar parte de nuestro equipo remoto de atención al cliente en viajes. Empleador que Ofrece Igualdad de Oportunidades Prestige Travel Agency by Mich es un empleador que ofrece igualdad de oportunidades y está comprometido con la diversidad y la inclusión.

Overview Destination Planning Consultants assist travelers with researching, organizing, and coordinating travel experiences. Consultants work with clients to explore destinations, accommodations, and travel options that align with their preferences, travel style, and budget. In this role, you will communicate with individuals and families to understand their travel interests and help them evaluate different travel opportunities. Consultants provide destination insight, recommend travel packages, and coordinate reservations through established travel suppliers. Attention to detail and clear communication help ensure clients feel confident about their travel plans. This opportunity is fully remote and offers flexible scheduling along with structured training resources designed to help consultants develop knowledge of destinations, suppliers, and travel planning tools. Destination Planning Consultants work independently while building relationships with travelers through networking, referrals, and personal outreach. The role is well suited for individuals who enjoy travel, research, and working with people. Those who are organized, curious about destinations, and enjoy helping others plan trips often thrive in this position.

We are looking for a Customer Experience Specialist who is passionate about providing excellent service and helping clients organize personalized service requests. This role focuses on clear communication, coordination of details, and maintaining accurate records while ensuring clients receive timely support. Position Overview The Customer Experience Specialist assists clients with coordinating services and ensuring every request is handled professionally and efficiently. Responsibilities - Respond to client inquiries and provide helpful guidance - Coordinate service arrangements and confirmations - Track scheduling updates and maintain records - Maintain professional communication with clients - Provide follow-up support to ensure satisfaction Qualifications - Strong organizational and communication skills - Ability to multitask and manage multiple requests - Comfortable using digital platforms and online systems Job Requirements - Professional communication and customer service mindset - Ability to work independently in a remote environment - Reliable internet access and basic computer skills

Seeking Patient Financial Advocacy Coordinator / Patient Assistance Program for Onco360 Pharmacy Waltham, MA | Full-Time | Mon - Fri 11:30am to 8pm EST Salary Starting at $25.00/hr and up Join a mission-driven team making a difference in the lives of cancer patients. Onco360, a leading oncology pharmacy, is seeking a Patient Financial Advocacy Coordinator. Candidate to live within commuting distance of our Waltham pharmacy. Remote work possible after initial on-site training. Company Benefits - Medical; Dental; Vision - 401k opportunity - Paid Time Off and Paid Holidays - Tuition Reimbursement - Quarterly Incentive Bonus - Paid Volunteer Day - Referral Incentive Program - Company Paid Life Insurance; and Short/Long-Term Disability Why Join Us? - A career with purpose: Help patients access life-saving medications. - Supportive culture: We value teamwork, respect, integrity, and passion. - Growth opportunities: We invest in your professional and personal development. What You’ll Do The Patient Advocacy Coordinator is responsible for assisting patients and/or families to access financial resources for Pharmacy co-pays. The Advocacy Coordinator assists patients who may qualify for assistance through Not for Profit Organizations and Manufacturer Programs. They are responsible for navigating the system to find resources that best fits the patient’s needs, aid patients by explaining the process, assist in filling out applications and going over the documents that will be required to complete the application. How You’ll Do This - Practice first call resolution to assist patients and families in securing financial assistance for pharmacy co-pays. - Maintain a working knowledge of health insurance and pharmacy benefit coverage, cancer diagnoses and drugs used in their treatment. - Support applications for nonprofit and manufacturer assistance programs. - Provide clear explanations of insurance benefits and co-pay structures. - Maintain accurate patient demographic and insurance data in CPR+. - Collaborate with pharmacy operations and cross-functional teams to ensure seamless service. What You Bring Required: - High School Diploma or GED - 1+ years of patient assistance or advocacy experience - Registration with Board of Pharmacy (as required by state law) - Strong communication, organizational, and customer service skills Preferred: - Associate degree or Certified Pharmacy Technician (PTCB) - 3+ years of patient assistance or advocacy experience - Specialty pharmacy experience Ready to make a meaningful impact? Apply today and help us better the lives of those battling cancer.