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Coaching and Performance Enablement Senior Associate

Performance MarketingPerformance MarketingFull TimeRemoteSeniorTeam 5,001-10,000

Location

United States

Posted

16 days ago

Salary

$67.7K - $133.9K / year

Seniority

Senior

No structured requirement data.

Job Description

Coaching and Performance Enablement Senior Associate

Crowe LLP

Role Description The Coaching & Performance Enablement Senior Associate role supports the execution of performance management and people development programs, with a primary focus on building a culture of coaching and continuous feedback across the firm. This individual helps bring strategy to life through strong change management, content development, and program coordination. The role plays a key part in enabling managers and above to effectively coach, develop, and engage their teams. This is a highly execution-focused role responsible for creating clear, practical, and engaging materials, while helping drive adoption of key programs and behaviors across the organization. Key Responsibilities - Support the execution of performance management and people development initiatives, with a focus on coaching and continuous feedback. - Help operationalize and evolve the firm’s internal coaching (career coach) program, including tools, resources, and enablement materials. - Design and deliver change management strategies to support adoption and drive behavior change across managers and employees. - Create and develop high-quality content, including toolkits, presentations, communications, training resources, and videos. - Translate program strategy into clear, actionable materials that are easy for employees and managers to use in practice. - Develop and manage communication plans, including messaging, sequencing, and rollout strategy. - Build reinforcement materials (e.g., FAQs, reminders, manager guides) to sustain behavior change and program adoption. - Manage and maintain SharePoint and internal platforms to ensure content is current, accessible, and user-friendly. - Leverage AI tools and emerging technologies to enhance content development and support scalable delivery of programs. - Support the advancement of AI-enabled approaches to people development and performance management. - Coordinate across stakeholders to gather input, incorporate feedback, and ensure alignment to business needs. What Success Looks Like - Increased adoption of coaching and continuous feedback practices across the firm. - Managers equipped with practical, easy-to-use tools to support employee development. - Clear, consistent communication and materials that drive understanding and action. - Strong execution of programs with high attention to detail and quality. - Progress toward more scalable, AI-enabled approaches to development and performance. Qualifications - Bachelor’s degree in Communications, Human Resources, Organizational Development, or related field required. - 3+ years of experience in learning and development, internal communications, HR programs, or related area. - Experience supporting performance management, coaching, or people development initiatives preferred. - Experience in a professional services or startup environment is a plus. - Will need to travel up to twice a year. Requirements - Strong written and visual communication skills. - Ability to translate complex concepts into clear, practical, and engaging content. - Experience with change management and driving behavior adoption. - Strong attention to detail and eye for design and user experience. - Solid project management and organizational skills. - Ability to manage multiple priorities and meet deadlines. - Proficiency in Microsoft PowerPoint, Word, and Excel. - Experience managing content in SharePoint or similar platforms. - Comfort leveraging AI tools to improve efficiency and output. - Strong collaboration and stakeholder management skills. - Self-motivated with the ability to work independently and as part of a team. - Proficiency in tools like Canva and Clipchamp is a plus. Benefits - Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. - We care about our people and offer employees a comprehensive total rewards package. - We will nurture your talent in an inclusive culture that values diversity. - You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations.

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