Job Closed
This listing is no longer active.
PagerDuty is an Inc. 500 company that offers businesses a digital operations management platform. The company's Software-as-a-Service-based solution provides mo
Senior Sales Strategy and Operations Analyst
Location
Alaska + 12 moreAll locations: Alaska | Hawaii | Iowa | Louisiana | Nebraska | New Mexico | Oklahoma | Mississippi | Rhode Island | South Dakota | Virginia | West Virginia | Wyoming
Posted
43 days ago
Salary
$99K - $149.6K / year
Seniority
Senior
Job Description
Senior Sales Strategy and Operations Analyst
PagerDuty
• Manage daily operational requests from commercial sales teams, including territory management, account assignments, and rep coverage optimization • Serve as a strategic business partner to the AVP of Commercial Sales • Serve as primary point of contact for commercial teams on operational needs and process questions • Support weekly/monthly forecasting processes and pipeline reviews • Build and implement scalable processes for commercial teams (e.g., BDR routing, lead assignment, account segmentation) • Identify operational inefficiencies and design solutions to improve team productivity • Partner with Finance, IT and other peers on cross functional projects • Document and maintain standard operating procedures for commercial sales operations • Respond to ad-hoc data requests from sales leadership and reps (account lists, performance metrics, customer segmentation) • Maintain and update Salesforce dashboards and reports to ensure data accuracy and reliability • Partner with analytics teams to identify best sources of truth for key metrics (meetings, pipeline, customer data) • Conduct analysis on customer accounts (e.g., AI customer segmentation by ARR, renewal tracking, churn risk identification) • Ensure data integrity across Salesforce, Tableau, and other sales tools • Troubleshoot reporting discrepancies and work with stakeholders to resolve data quality issues
Job Requirements
- 3-5 years of experience in sales operations, revenue operations, or strategy & operations
- Strong proficiency in Salesforce (reports, dashboards, data management)
- Advanced Excel/Google Sheets skills and experience with data analysis
- Proven ability to build scalable processes and drive operational improvements
- Excellent communication skills and ability to partner cross-functionally
- Comfortable working independently in a matrix organization with multiple business partners and senior Strategy & Operations stakeholders
- Self-starter with strong project management capabilities
- Experience with Tableau or similar BI tools or SQL skill (preferred)
- Background supporting commercial/mid-market sales teams (preferred)
- Familiarity with BDR/SDR operations and lead routing (preferred)
- Experience in SaaS or technology sales environment (preferred)
Benefits
- Competitive salary
- Comprehensive benefits package
- Flexible work arrangements
- Company equity*
- ESPP (Employee Stock Purchase Program)*
- Retirement or pension plan*
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
- Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
- Paid volunteer time off: 20 hours per year
- Company-wide hack weeks
- Mental wellness programs
Related Guides
Related Categories
Related Job Pages
More Operations Jobs
• Lead the production of modular data center solutions ensuring safety, quality, and efficiency. • Partner closely with Design Engineering, Supply Chain, Finance, and Deployment teams to scale manufacturing capabilities. • Drive process consistency and technical excellence across all global manufacturing facilities. • Serve as the Single Point of Contact (SPOC) for manufacturing operations across all product lines. • Establish a performance baseline and drive key manufacturing KPIs, including Safety, Quality, Cost, and On-Time Delivery. • Develop and maintain executable capacity models. • Analyze S&OP forecasts and material constraints for production schedules. • Collaborate with Design Engineering and Deployment teams for successful site integration post-manufacturing.
Senior Commercial Data Operations Manager
BioCryst PharmaceuticalsBioCryst Pharmaceuticals is a biotechnology company dedicated to developing novel oral therapies for rare and serious diseases. With a focus on small-molecule m
• Manage and execute data operations between BioCryst system and downstream partners • Oversee risk management and data operations of key systems. • Act as an internal advisor to various internal functional teams. • Establish and maintain a data and risk documentation repository. • Support data operations for implementation of specific system platforms. • Coordinate and manage data flows between internal sources and external vendors. • Collaborate with Commercial departments to size field force territories. • Ensure compliance with US, Japanese Canadian data privacy and security regulations.
Operational Excellence Manager
PolariseAt the forefront of building an AI-sovereign Europe. #AIFactories
• As an Operational Excellence Manager, you work closely with the COO to ensure that operational processes, strategic initiatives, and cross-functional projects are clearly structured and consistently executed. • You analyze workflows, identify bottlenecks, develop scalable standards, and actively drive key initiatives forward. • You are responsible for identifying process gaps, inefficiencies, and bottlenecks, and deriving concrete improvement measures as well as use cases for AI agents. • You design and document clear target processes, roles and responsibilities, handovers, and standards. • Setting up and managing project plans - including target state, scope, milestones, timelines, risks, and decision requirements - is part of your day-to-day work. • You facilitate alignment across departments and track actions, decisions, and open items. • You prepare decision-making materials, management updates, and structured communication for the COO and relevant stakeholders. • You support the development of a scalable operating system for the company’s next growth phase. • You help introduce the right tools, templates, dashboards, routines, and AI agents to improve transparency and execution speed.
• Lead end-to-end F&B programs (launch → optimize) across test sites • Align with site leadership on headcount, user needs, and operational realities; serve as primary F&B point of contact • Source, negotiate, and manage vendors; ensure quality, consistency, and scalability • Own P&L, forecasting, and long-range budget planning; drive cost efficiency • Build and standardize SOPs; audit for quality, consistency, and compliance • Ensure adherence to all food safety standards; mitigate risk through training and oversight • Lead test-and-learn initiatives (vendors, pricing, service models); scale successful pilots • Own escalations and service disruptions; execute contingency plans to maintain continuity • Track participation, utilization, and satisfaction; use date to drive decisions • Lead clear, effective stakeholder communication and change management



