• Operationalize the partner and alliances operating model, embedding AI-driven insights, automation, and scalable decision frameworks • Translate business goals into scalable programs, KPIs and predictive performance models • Serve as the central connector across teams, ensuring alignment and execution through shared data, insights, and AI-enabled workflows • Lead cross-functional programs including co-sell and joint GTM initiatives, leveraging automation to improve speed and consistency • Influence outcomes through data storytelling, analytics, and intelligent insights • Support partner-led demand generation and customer success alignment through data-backed segmentation and performance optimization • Build and manage partner pipeline and forecasting frameworks incorporating predictive analytics and trend modeling • Provide data for business review cadences (QBRs/MBRs) using automated reporting and performance insights • Deliver performance insights and recommendations to leadership • Develop dashboards, reporting frameworks, and AI-enabled insights to support faster, better decisions • Evaluate and implement modern tools (e.g., Salesforce, BI platforms, AI copilots, automation solutions) to enhance partner operations

• Join our fast-growing beauty brand and become a key member of our expanding ecommerce team. • Own the day-to-day functionality of OSEA.com while shaping the way our products are discovered, ranked, and experienced by customers. • Create and manage discount codes, promotions, and product-level configurations in Shopify. • Own product tagging and catalog management to ensure consistent, well-organized site architecture. • Own on-site inventory data and coordinate with relevant teams to address discrepancies. • Build and maintain Shopify Flows to automate key tasks and streamline operations. • Partner with the Customer Experience team to identify, triage, and resolve site bugs. • Manage third-party app relationships and integrations, serving as the primary point of contact for vendors. • Maintain and execute a site merchandising calendar aligned to product launches, promotions, and seasonal campaigns. • Manage product ranking and presentation across various site pages to drive conversion. • Configure and optimize cross-sell and upsell logic to support average order value. • Curate and refine on-site product recommendation placements to create a personalized shopping experience. • Own search results optimization to improve relevance and surface the right products. • Optimize site metadata and content to improve search engine visibility and drive organic traffic. • Maintain and refine top navigation and filtering to reflect current assortment and customer needs. • Provide reporting and analysis on merchandising performance and search trends to inform strategy.

Role Description Join our fast-growing beauty brand and become a key member of our expanding ecommerce team. We are seeking a highly organized, analytically minded Manager of Site Operations & Merchandising who sits at the intersection of site operations and digital merchandising. This role owns the day-to-day functionality of OSEA.com while shaping the way our products are discovered, ranked, and experienced by customers. The ideal candidate has 3–5 years of ecommerce experience, a passion for clean beauty, hands-on Shopify expertise, and thrives in a fast-paced, collaborative environment. This is a fully remote role. Must reside in the United States to be considered for this position. Qualifications - 3–5 years of experience in ecommerce, site merchandising, or digital operations (beauty or wellness industry preferred) - Hands-on Shopify experience required; familiarity with Shopify Flows and back-end product management is a strong plus - Experience with A/B testing, personalization, heatmapping, and site analytics tools (e.g., Google Analytics, Hotjar, or similar) is a strong plus - Analytical mindset with the ability to pull reports, identify trends, and translate data into clear recommendations - Highly detail-oriented with strong organizational skills and the ability to manage multiple priorities simultaneously - Comfortable working cross-functionally across Creative, CX, and broader Ecommerce teams - Experience managing third-party app integrations and vendor relationships, including evaluating tools, overseeing implementations, and maintaining ongoing partnerships to support site functionality and merchandising goals - Excellent written and verbal communication skills - Experience utilizing AI tools to streamline workflows and improve efficiency - Must reside in the United States to be considered for this position Requirements - Create and manage discount codes, promotions, and product-level configurations in Shopify - Own product tagging and catalog management to ensure consistent, well-organized site architecture - Own on-site inventory data and coordinate with relevant teams to address discrepancies and communicate updates to relevant cross-functional partners - Build and maintain Shopify Flows to automate key tasks and streamline operations - Partner with the Customer Experience team to identify, triage, and resolve site bugs and functionality issues, escalating to developers and external partners as needed - Manage third-party app relationships and integrations, serving as the primary point of contact for vendors, overseeing tool performance, and troubleshooting issues in coordination with engineering and external partners as needed - Maintain and execute a site merchandising calendar aligned to product launches, promotions, and seasonal campaigns, ensuring on-site presentation reflects key moments and is delivered on time and on brand - Manage product ranking and presentation across homepage, collection, category pages, and blogs to drive conversion and support key campaign initiatives - Configure and optimize cross-sell and upsell logic to support average order value and product discovery - Curate and refine on-site product recommendation placements to create a personalized, intuitive shopping experience - Own search results optimization — improving relevance, surfacing the right products, and minimizing zero-result experiences - In partnership with engineering teams, optimize site metadata and content to improve search engine visibility and drive organic traffic - Maintain and refine top navigation and filtering to reflect current assortment, campaigns, and customer needs - Own site behavior reporting, delivering regular analysis on merchandising performance, search trends, and on-site engagement to inform strategy and make recommendations on site enhancements and A/B testing opportunities - Partner closely with the growth marketing team to optimize key pages for paid traffic - Collaborate with the product marketing team on new site features, collections, and content to support key collections and hero SKUs - Support the development and execution of A/B testing strategies and site roadmaps in partnership with the Director of Ecommerce - Support onsite content strategy, including briefing in of new site assets to support product launches, promotions, and evergreen brand campaigns Benefits - The anticipated salary range for this position is $85,000–$110,000 per year - The actual salary offer will carefully consider a few factors, including your skills, qualifications, experience, and location - Not all candidates will be eligible for the upper end of the salary range

Travel Concierge & Operations Specialist Location: Remote - Mexico - Costa Rica - Colombia - Brazil Overview Description Travel Concierge & Operations Specialist (Remote) Luxury Travel | Aviation Operations | White-Glove Client Experience Location: Remote Working Hours: EST Position Type: Full-Time About the Role We’re hiring for our client, a fast-paced luxury travel and aviation company, seeking a Travel Concierge & Operations Specialist to support high-level travel coordination and real-time operations. This is a high-speed, execution-heavy role — not routine administrative work. You’ll coordinate complex travel logistics, manage live operational requests, and deliver a seamless white-glove client experience across every interaction. This role is ideal for someone who: - Thinks quickly under pressure - Stays highly organized in fast-moving environments - Handles last-minute changes calmly and confidently - Takes ownership and executes with precision If you thrive in high-touch client service and operational coordination, this opportunity could be a strong fit. What You’ll Own End-to-End Travel Operations - Coordinate complete travel logistics including: - Flights - Ground transportation - Hotels and accommodations - VIP and special requests - Ensure every detail is executed accurately and efficiently - Track schedules, bookings, and client requirements in real time - Maintain flawless operational execution with minimal oversight Real-Time Request Management - Handle live requests from clients, passengers, and internal teams - Manage last-minute changes without disrupting the client experience - Prioritize multiple urgent requests simultaneously - Maintain composure and accuracy in fast-moving situations White-Glove Client Experience - Deliver premium, high-touch service in every interaction - Anticipate client needs proactively - Coordinate luxury services including: - Catering - Luxury hotels - Executive transportation - Maintain polished, professional, and confident communication Vendor & Stakeholder Coordination - Liaise with operators, vendors, hotels, and internal teams - Ensure all partners maintain white-glove service standards - Keep communication structured, proactive, and organized across all parties Problem Solving & Execution Excellence - Resolve operational issues quickly without compromising service quality - Identify risks before they become larger problems - Continuously improve workflows and operational efficiency - Maintain accuracy while operating under pressure What Success Looks Like - Travel operations executed flawlessly with zero errors - Clients receive seamless, premium service experiences - Last-minute changes handled smoothly and professionally - Communication remains proactive, polished, and organized - No operational detail is missed What Makes You a Strong Fit - You are extremely detail-oriented and process-driven - You stay calm under pressure in high-stakes situations - You think quickly and solve problems proactively - You are highly organized and execution-focused - You take ownership and accountability seriously - You are comfortable in constantly changing environments Requirements (Must-Have) Experience Background in one or more of the following: - Travel coordination - Operations or logistics - Concierge or client services - Luxury hospitality - High-touch or white-glove environments Core Skills - Ability to manage multiple real-time requests simultaneously - Strong organizational and operational execution skills - Excellent written and verbal English communication - High attention to detail and accuracy - Comfortable operating in fast-paced environments Nice to Have - Experience in: - Private aviation - Luxury travel - Hospitality or VIP services - Concierge or premium client-service background - Experience handling complex, time-sensitive logistics What a Typical Day Looks Like - Coordinate travel bookings and operational logistics - Handle live client requests and schedule changes - Communicate with vendors and internal teams - Monitor schedules and ensure flawless execution - Solve operational issues proactively - Maintain premium service standards across every touchpoint In short: you ensure every client experience feels effortless, premium, and perfectly executed. Why This Role Stands Out - High-impact role in luxury travel and aviation operations - Fast-paced environment with constant variety - Exposure to premium clients and complex travel coordination - Opportunity to grow into: - Operations leadership - Client experience management - Travel or aviation operations