OSEA International

Social Media Manager Hybrid Location: Los Angeles, California, United States; Venice, California, United States This role is hybrid, with the expectation to work in-office 1-2 days per week at our Venice, California headquarters with additional in person time at photo shoots and events. About the company: OSEA was founded in 1996 with a mission to create clean, clinically proven skincare powered by the sea. We are female-founded, rooted in California (with a distributed workforce) and inspired by the ocean, wellness, and sustainability. As we continue to grow, we stay grounded in gratitude, passion, and purpose. Our award-winning formulas blend nutrient-rich seaweed with active botanicals to deliver visible results. Come ride the wave with us. About the role: We are looking for a creative and strategic Social Media Manager to lead and elevate our brand’s presence across social platforms. This role will support the end-to-end strategy for social media, oversee content creation, and play a key role in shaping the brand’s digital storytelling. The ideal candidate is a self-starter with a strong creative vision and the ability to execute strategically. They will share our commitment to create waves of kindness for people and our planet with products founded on purity, quality and efficacy. Requirements Social Media Leadership - Develop and execute an innovative social media strategy that drives awareness, engagement, and growth across Instagram, TikTok, YouTube, Facebook, and LinkedIn. - Lead the creation and execution of the brand’s content calendar with a social-first approach, ensuring alignment with marketing goals and key brand moments. - Oversee content strategy across social channels to drive relevant trends. - Track and analyze performance metrics to refine strategy and optimize engagement. - Manage posting cadence for all platforms, ensuring timely, high-impact publishing aligned with platform best practices. Content Creation - Partner with the in-house Creative team to concept and produce high-quality, engaging content across video, photo, and written formats. - Collaborate with the Influencer team to secure collab posts, and provide social expertise on briefs/partnerships. - Write compelling, on-brand captions that reflect OSEA’s voice and resonate with our community. - Direct social-first shoots, guiding photographers, videographers, and creators to capture elevated yet organic content. - Ensure all content is on-brand, trend-aware, and innovative. Community Engagement - Lead community management efforts, supporting the Social Media Community Coordinator in moderating conversations and fostering meaningful connections. - Maintain a consistent and authentic brand voice across all audience interactions. Cross-Functional Collaboration - Partner with Creative, Influencer, Customer Care, ULTA, Retail, Paid Media, and CRM teams to drive a cohesive omni-channel social strategy. - Balance input and priorities across stakeholders while delivering high-quality results. - Collaborate with Influencer and Community teams to provide creative direction for UGC and influencer content. This job description is a summary of duties. It is by no means an all-inclusive list but is merely a broad guide of expected duties and is subject to change. Qualifications - 6+ years of experience, including 5+ years managing social media or similar roles for a consumer brand. - Proven track record of growing and engaging social audiences. - Prior experience in a Manager or equivalent leadership role. - Available for in-person shoots, influencer activations, and community events in Los Angeles. - Flexibility to work occasional evenings or weekends for key moments and events. Expertise in content creation, video editing, design, copywriting, and platform storytelling. - Experience managing creator partnerships, contracts, and budgets. - Proficiency with tools such as Dash Hudson, Tribe Dynamics, and Figma. - Skilled in analytics and performance reporting. Strong organization and project management skills with the ability to juggle multiple priorities. - Excellent communication and collaboration skills. - A proven track record of creativity, innovation, and staying ahead of social trends. - Deep passion for clean beauty, sustainability, and holistic wellness - Ability to collaborate closely with the Brands Founder on content, feedback, and storytelling. Compensation: The anticipated salary range for this position is $100,000-$120,000. The actual salary offer will carefully consider a few factors, including your skills, qualifications, experience, and location. Not all candidates will be eligible for the upper end of the salary range.

• Join our fast-growing beauty brand and become a key member of our expanding ecommerce team. • Own the day-to-day functionality of OSEA.com while shaping the way our products are discovered, ranked, and experienced by customers. • Create and manage discount codes, promotions, and product-level configurations in Shopify. • Own product tagging and catalog management to ensure consistent, well-organized site architecture. • Own on-site inventory data and coordinate with relevant teams to address discrepancies. • Build and maintain Shopify Flows to automate key tasks and streamline operations. • Partner with the Customer Experience team to identify, triage, and resolve site bugs. • Manage third-party app relationships and integrations, serving as the primary point of contact for vendors. • Maintain and execute a site merchandising calendar aligned to product launches, promotions, and seasonal campaigns. • Manage product ranking and presentation across various site pages to drive conversion. • Configure and optimize cross-sell and upsell logic to support average order value. • Curate and refine on-site product recommendation placements to create a personalized shopping experience. • Own search results optimization to improve relevance and surface the right products. • Optimize site metadata and content to improve search engine visibility and drive organic traffic. • Maintain and refine top navigation and filtering to reflect current assortment and customer needs. • Provide reporting and analysis on merchandising performance and search trends to inform strategy.

• Own the day-to-day execution, optimization, and reporting of paid search programs • Manage and optimize paid search campaigns across Google (Search, Shopping, Demand Gen, PMAX, YouTube) and Bing • Build and execute Google/Bing campaigns including keyword research, campaign structuring, audience targeting, A/B testing, reporting, and ongoing optimization • Lead testing methodologies for search and shopping campaigns • Drive results to achieve key performance KPIs, including return on ad spend (ROAS) • Oversee Google ads budget allocation and forecasting • Prepare regular reports and presentations to communicate campaign results, insights, and recommendations • Partner closely with cross-functional teams such as Creative, Ecomm, Influencer, and Paid Social to drive best practices • Stay updated with the latest trends, algorithm changes, and best practices in search marketing

• Assist in the design and production of digital assets (paid ads, motion, video text overlay, web assets, social, email) • Create and edit existing photography assets to be adapted to multiple design briefs • Leverage AI-powered creative tools to support ideation, editing and asset creation under guidance • Collaborate with marketing, e-commerce, and social teams to align creative with campaign goals and performance metrics • Translate briefs, performance data, and creative direction into compelling visual concepts • Iterate on designs based on feedback, testing results, and evolving brand needs • Support A/B testing initiatives by creating multiple variations of digital assets • Maintain organized design files and adhere to workflow best practices for asset management • Stay current on digital design trends, platform best practices, and emerging tools (especially AI-driven creative tools) • Assist in light motion/animation tasks for social and paid media when needed • Contribute ideas during brainstorming sessions and creative reviews • Ensure consistency and quality control across all deliverables • Learn and apply OSEA’s brand guidelines across all creative output • Ability and willingness to collaborate with team members via video regularly

About the role:  Join our fast-growing, mission-driven beauty brand and play a key role in shaping how we show up across digital channels. We’re looking for a savvy, passionate Digital Graphic Designer who is excited about creative problem-solving, sustainability, and the evolving intersection of beauty and technology. In this role, you’ll partner closely with our Creative and Marketing teams to develop high-performing, visually compelling assets that drive engagement and conversion. You’ll have the opportunity to expand your skills across design, campaign execution, content creation, and brand storytelling while contributing to a brand rooted in wellness and environmental responsibility. The ideal candidate brings ideas to life visually, thrives in a fast-paced environment, and is energized by both creativity and performance. Our mission is to create effective, results-driven skincare that is safe for the planet and humankind. Responsibilities - Assist in the design and production of digital assets (paid ads, motion, video text overlay, web assets, social, email) - Create and edit existing photography assets to be adapted to multiple design briefs - Leverage AI-powered creative tools to support ideation, editing and asset creation under guidance - Collaborate with marketing, e-commerce, and social teams to align creative with campaign goals and performance metrics - Translate briefs, performance data, and creative direction into compelling visual concepts - Iterate on designs based on feedback, testing results, and evolving brand needs - Support A/B testing initiatives by creating multiple variations of digital assets - Maintain organized design files and adhere to workflow best practices for asset management - Stay current on digital design trends, platform best practices, and emerging tools (especially AI-driven creative tools) - Assist in light motion/animation tasks for social and paid media when needed - Contribute ideas during brainstorming sessions and creative reviews - Ensure consistency and quality control across all deliverables - Learn and apply OSEA’s brand guidelines across all creative output - Ability and willingness to collaborate with team members via video regularly This job description is a summary of duties. It is by no means an all-inclusive list but is merely a broad guide of expected duties and is subject to change.

As Retention & Loyalty Marketing Manager, you will own and evolve OSEA’s CRM and lifecycle marketing ecosystem—including email, SMS, direct mail, loyalty, and subscription programs. - Plan calendar, brief and execute email, SMS and direct mail campaigns to engage and retain customers. - Create and implement automated campaigns that elevate the brand messaging while driving conversion to meet goals. - Segment customer lists based on behavior, demographics, and preferences for highly targeted communication. - Monitor, analyze, and report on performance metrics, providing recommendations to optimize campaigns and automated messaging and drive continuous improvement. - Oversee and optimize the subscription program, driving customer acquisition, retention, and lifetime value. - Collaborate with cross-functional teams to enhance subscription offerings and customer experience. - Lead the ongoing optimization, management, and execution of the Sea Rewards loyalty program to strengthen customer retention and lifetime value. - Develop and implement new point-based reward structures, exclusive perks, and personalized incentives that deepen engagement and encourage repeat purchases. - Analyze loyalty and customer data to uncover behavioral insights, and translate findings into program enhancements that improve participation, engagement, and overall program performance. - Develop comprehensive customer journey maps to identify key touchpoints for effective communication. - Implement strategies to guide customers through the entire lifecycle, from acquisition to advocacy. - Work collaboratively with other teams to ensure a seamless and consistent customer experience. - Analyze behavioral touchpoints to optimize and increase customer retention rate.

As Retention & Loyalty Marketing Manager, you will own and evolve OSEA’s CRM and lifecycle marketing ecosystem—including email, SMS, direct mail, loyalty, and subscription programs. In this role, you will play a key part in strengthening customer relationships, driving repeat purchases, and increasing long-term customer value. The ideal candidate is a collaborative team player who thrives in a fast-paced, high-impact, and cross-functional environment. This person proactively identifies opportunities to improve retention metrics, executes effective A/B tests, and continuously enhances the end-to-end customer experience across the business. Responsibilities: Owned Channel Management - Plan calendar, brief and execute email, SMS and direct mail campaigns to engage and retain customers. - Create and implement automated campaigns that elevate the brand messaging while driving conversion to meet goals. - Segment customer lists based on behavior, demographics, and preferences for highly targeted communication. - Monitor, analyze, and report on performance metrics, providing recommendations to optimize campaigns and automated messaging and drive continuous improvement. Subscription Program Management: - Oversee and optimize the subscription program, driving customer acquisition, retention, and lifetime value. - Collaborate with cross-functional teams to enhance subscription offerings and customer experience. - Implement strategies to reduce churn and increase customer satisfaction within the subscription program. Loyalty Program Expansion - Lead the ongoing optimization, management, and execution of the Sea Rewards loyalty program to strengthen customer retention and lifetime value. - Develop and implement new point-based reward structures, exclusive perks, and personalized incentives that deepen engagement and encourage repeat purchases. - Analyze loyalty and customer data to uncover behavioral insights, and translate findings into program enhancements that improve participation, engagement, and overall program performance. Customer Journey Mapping: - Develop comprehensive customer journey maps to identify key touchpoints for effective communication. - Implement strategies to guide customers through the entire lifecycle, from acquisition to advocacy. - Work collaboratively with other teams to ensure a seamless and consistent customer experience. - Analyze behavioral touchpoints to optimize and increase customer retention rate.