Matrix-based secure messaging and collaboration. Offers data sovereignty, end-to-end encryption and interoperability.
Technical Engineer
Location
Germany
Posted
5 days ago
Salary
€50K / year
Seniority
Senior
Job Description
Technical Engineer
Element
• Provide technical support for our cloud and on-premise clients • Participate in customer calls to analyze installation and operational issues • Reproduce technical issues in test environments • Work closely with product and development teams — you are the voice of our customers • Convey customer feedback to help improve our products
Job Requirements
- Excellent German and English skills (written and spoken)
- Experience supporting Linux and open-source software (OSS)
- Understanding of web technologies and client-server architecture
- Strong willingness to learn and the ability to quickly get up to speed on new technical topics
- Nice to have:**
- Scripting skills (Python, JavaScript, or Rust)
- Knowledge of Kubernetes, Helm, Ansible, and SQL
- Experience with Matrix
Benefits
- Stock options & annual bonus
- Flexible working hours & family-friendly environment
- Plumm — a mental health platform
- Home office allowance (€500 — one-time)
- Coworking allowance (€240 per month)
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