Role Description Dane Street Goverment Servcies is seeking a highly experienced and strategic Chief Operations Officer to lead our operational teams and be a key member of the Management Team. This role is critical in ensuring the efficient and compliant operation of our IDR services, which addresses the reconciliation and adjudication of bills for air ambulance, excessive ER charges, and out-of-network hospital charges, as mandated by the No Surprises Act. The successful candidate will oversee all operational aspects, from workflow optimization to team management and strategic growth, in a dynamic and evolving regulatory landscape. Responsibilities: - Program Leadership & Strategy: - Lead the overall operations for all products, ensuring compliance with federal regulations and guidelines. - Contribute to the strategic direction and identify opportunities for growth and efficiency through current products and future lines of business. - Stay informed of any changes to the Government program and regulatory landscape, including updates from CMS, HHS, and DOJ. - Operational Management & Workflow: - Oversee the end-to-end workflow of IDR cases, from government portal intake to final determination. - Optimize processes for case review, including the utilization of arbitrators and coders, to ensure timely and accurate determinations. - Oversee the operational functions of MDE and ACE to ensure quality and production goals are met. - Manage the integration and use of AccessDS for case tracking and management. - Collaborate with the Management team to ensure all processes adhere to legal requirements and to address any contractual hurdles. - Team Management & Development: - Lead and manage a team who manages arbitrators, coders, and CSRs, including recruitment, training, and performance evaluation. - Ensure arbitrators are credentialed and trained according to program requirements and internal standards. - Oversee ongoing quality assurance for all reviews, reducing clarification needs and speeding up turnaround times. - Financial & Administrative Oversight: - Collaborate with the finance team to manage invoicing, billing and revenue processes, focusing on upfront fees and payment collection from non-paying parties. - Oversee the relationship with the escrow partner to ensure seamless handling of funds during the IDR process. - Manage the budget for all products, validating estimated numbers and timeframes. - Stakeholder Communication & Relationship Management: - Maintain effective communication with the Tri-Departments (CMS, HHS, DOJ) and other relevant entities. - Address challenges related to outside vendors. - Represent Dane Street in relevant industry discussions and conferences. Qualifications - Proven experience in operations leadership, preferably within healthcare, dispute resolution, or a related regulatory environment. - Understanding of the Government Services such as Independent Dispute Resolution (IDR) process, MDE and ACE programs as well as the No Surprises Act. - Experience managing and optimizing complex workflows and processes. - Demonstrated ability to lead and develop high-performing teams. - Excellent communication, negotiation, and problem-solving skills. - Ability to adapt to a rapidly changing regulatory environment. - A deep understanding of business strategy, cross-departmental operations, and executive leadership. Requirements - 5-10 years of senior management experience. - A proven ability to manage complex operations. - Degrees in business or similar study. Benefits - Comprehensive benefits package designed to support your well-being and peace of mind. - Medical, dental, and vision coverage for you and your family. - Voluntary life insurance options for you, your spouse, and your children. - Other voluntary benefits including hospital indemnity, critical illness, accident indemnity, and pet insurance plans. - Basic life insurance, short-term disability, and long-term disability coverage at no cost. - 401k plan with a company match. - Apple equipment and a media stipend for remote workspace.

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Title: Relationship Officer, Commercial Bank Location: For Those Who Work At Home, WA For Those Who Work At Home, UT For Those Who Work At Home, OR For Those Who Work At Home, CO 702 W Idaho, Boise Idaho Position Location Policy - General Location: 702 West Idaho, Boise, ID, highly preferred. Required to sit in Mountain and Pacific time zones. Covering the Idaho portfolio. - Hybrid Requirement (if within specific cities): If the selected candidate resides near KeyBank office (non-branch location), they are expected to work on-site 2 days per week. - Hours: 8-5pm MT Job Summary Relationship Officer, Commercial Banking is the line of business (LOB) professional dedicated to providing support for designated Commercial Banking Relationship Team. They facilitate service requests for an assigned book of clients within Key's Commercial Banking line of business. Works within an aligned Services Team that is committed to overall excellence in servicing and mitigating risk in all aspects of the client relationship, including loan and deposit accounts. Essential Functions - Coordinates set-up of new and maintenance or closing of existing deposit accounts. - Works in tandem with Relationship Managers, Credit partners and NSF team to ensure daily resolution to client's overdrafts and insufficient funds. - Partnership with Business Partners throughout the organization. - Works closely with multiple partners including relationship team, operations partners, client and other 3rd party partners. - Works to resolve loan/fee payment delinquencies. - Determines appropriate course of action and directs resources to collect payment or otherwise clear delinquent status. - General product knowledge and ability to identify referral opportunities for partner products and services. - Responds to routine and complex client inquiries and resolves/refers to appropriate support partners. - Submits service requests for DDA or general service needs. - Coordinates follow-up with internal partners and clients, as appropriate, to ensure prompt and accurate completion/resolution of service requests. - Promptly provides requested information for GRC testing and other internal/ external audits. - Adheres to and supports Key's compliance culture. Acts as a resource to the Team for all deposit and loan related compliance matters. Knowledgeable about applicable federal, state and compliance regulations, including the BSA/AML program, USA Patriot ACT, OFAC and related due diligence. - Adheres to and supports Key's compliance culture. - Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice - Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key. Education - Bachelor's Degree or equivalent experience (required) Work Experience - 1+ years previous experience with commercial banking support functions (required) Skills - Proficient in the setup, maintenance, and closure of commercial deposit accounts and resolution of loan-related servicing issues - Ability to respond promptly and accurately to internal and external audit requests, including GRC testing and compliance reviews. - Manages routine and complex client inquiries and service requests end-to-end, ensuring timely resolution and coordinated follow-up with internal partners. - Identifies and executes appropriate actions to resolve loan and fee delinquencies, including directing internal resources. - Works effectively with internal teams to deliver seamless client service. - Ensures precision in account setup and maintenance, minimizing errors and ensuring data integrity across systems. - Maintains general knowledge of bank products and services, identifying opportunities for client referrals/cross-sell opportunities to appropriate partners. - Familiarity with treasury solutions such as cash management, liquidity services, and payment systems to support commercial clients. - Working knowledge of process optimization methodologies to enhance client service and operational efficiency. - Understanding and adherence to the bank's Bank Secrecy Act and Anti-Money Laundering program requirements. - Strong grasp of applicable federal, state, and banking compliance regulations relevant to commercial banking. - Minimum two years of experience or equivalent understanding of commercial lending principles, products, and client needs. Core Competencies - All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct. Physical Demands - General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. Driving Requirements - Ability to occasionally operate a motor vehicle with a valid driver's license. Work Location Category - Hybrid (2+ days) Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $57,000.00 - $87,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com. #LI-Remote

Role Description Alpha Chi Omega is seeking a bold, visionary and strategic leader to serve as its next Chief Executive Officer (CEO). The successful candidate will play a critical role in shaping the future of the organization, guiding its mission and leading the Enterprise into its next chapter of growth and success. The CEO of Alpha Chi Omega will lead four interconnected non-profit entities: - Alpha Chi Omega Fraternity, Inc. - Alpha Chi Omega Foundation, Inc. - Alpha Chi Omega National Housing Corporation, Inc. - Pearl Stone Partners, LLC. This individual is responsible for developing future strategic plans in partnership with the entities’ boards and leading the professional staff team in the execution of strategic initiatives to meet enterprise-wide goals. Qualifications - Bachelor’s degree required; advanced degree preferred in business, higher education, or a related field. - Current member in good standing of Alpha Chi Omega is strongly desired/preferred. - Non-profit industry leadership or board experience is strongly suggested. - Minimum of 10 years of progressive, professional experience in business, association management, or other executive leadership roles. - Progressive leadership experience in managing professional staff teams and volunteers in multisite, remote settings. Requirements - Growth mindset: Ability to lead the team to envision and create what is possible for the Enterprise. - Advanced business acumen: Strong background in navigating complex finances. - Exceptional governance and board management skills. - Outstanding presentation and communication skills regardless of audience. - Strategic thought partner: Able to synthesize complex information from multiple sources. - Builds relationships to further elevate the organization’s goals. - Self-aware collaborative leader. - Sense of urgency: Ability to juggle multiple initiatives simultaneously. Benefits - Annual salary range: $215,000 - $235,000, commensurate with experience and education. - Health, vision and dental insurance options. - HSA, FSA, 401(k) with Alpha Chi Omega match of 4%. - Up to 12 weeks of paid parental leave. - Flexible workday. - Vacation, sick/personal and paid holidays are also provided. Workplace and Travel - Flexible and distributed remote work environment with a headquarters office in Indianapolis, Indiana. - Frequent travel to the Indianapolis headquarters is expected. - Expected travel is approximately 25% - 40% (depending on location). Application Process The search for the Alpha Chi Omega Chief Executive Officer is being conducted by The Moran Company. Questions about the position can be directed to Jamie Berry, The Moran Company: jamie (at) morancompany.com.