• Build and maintain strong relationships with customers and key stakeholders • Qualify leads, identify customer needs, and recommend CIVCO solutions that align with those needs • Drive demand through outbound calls and follow-up on marketing-generated leads • Manage the complete sales cycle — from lead generation to closing — both virtually and in-person • Conduct product demonstrations and present solution benefits virtually and on-site • Provide timely feedback to management on market trends, customer insights, and competitive activity through CRM updates • Collaborate with marketing to execute lead-nurturing campaigns and promotional events • Provide post-sale support to ensure smooth onboarding, implementation, and customer satisfaction

• Understanding all the products, surgical specialties, and devices within the portfolio • Supporting and promoting our Surgical Portfolio in an assigned established geography to meet customer’s clinical and economic needs • Primary call points include surgeons, nurses, and operating room staff • Engaging your install base and following up with existing customers for incremental purchases, pricing/delivery issues, and overall support to improve their experience • Independently formulating and implementing selling strategies to sell products of intermediate complexity directly to customers by phone and on site • Establishing an understanding of the portfolio’s competitive differentiation and communicating this information to customers to assist them in product selection • Scheduling and completing customer sales calls quotas and follow up on opportunities to develop the business • Completing extensive prospecting, lead generation, and lead follow-up for sales teams; assist with set up of product demonstrations for customers as requested • Ensuring clinical adoption across the product portfolio through product trialing, demonstrations, and in-servicing to improve customers’ adoption of their portfolio • Supporting site visits, product fairs, and mock rooms, as necessary • Recording activities and contacts within Salesforce.com and assuring that all information remains current and detail is relevant

Role Description We are seeking a high-performing Enterprise Account Executive to drive revenue growth for our Gaming & Hospitality technology solutions, including PMS, POS, and related operational platforms. This quota-carrying role is responsible for identifying, engaging, and closing new customers across casinos, integrated resorts, and tribal gaming organizations. The ideal candidate combines consultative selling skills with technical aptitude and can confidently demonstrate products, design solutions, address technical objections, and manage complex sales cycles from prospecting through close while consistently achieving quota. Why This Role Matters This role is critical to expanding our presence within the gaming and hospitality market by acquiring new customers and driving adoption of our PMS, POS, and related technology solutions. By combining strong hunting capabilities with solution-selling expertise, the Enterprise Account Executive directly impacts revenue growth, market expansion, and competitive differentiation while helping customers improve operations, enhance guest experiences, and achieve measurable business outcomes. Key Responsibilities - Own a defined sales territory or account portfolio and consistently achieve monthly, quarterly, and annual revenue targets. - Identify, prospect, and develop relationships with casino operators, integrated resorts, tribal gaming organizations, and commercial gaming enterprises. - Qualify inbound and outbound opportunities and develop account strategies to advance deals through the sales cycle. - Deliver compelling product demonstrations tailored to gaming and hospitality operations, showcasing PMS, POS, and related technology solutions. - Translate customer business and technical requirements into effective solution recommendations, including property management, gaming operations, food & beverage, retail, and enterprise integrations. - Manage the full sales cycle, including prospecting, discovery, demonstrations, proposal development, negotiation, and closing. - Drive both new business acquisition and account expansion opportunities across existing gaming and hospitality accounts. - Build business cases and ROI analyses to demonstrate operational efficiencies, revenue growth opportunities, and guest experience improvements. - Respond to RFPs/RFIs and provide accurate technical and commercial information. - Partner cross-functionally with Product, Professional Services, Customer Success, Marketing, and Leadership teams to support customer needs and successful deployments. - Manage contract negotiations and collaborate with legal and internal stakeholders throughout the deal process. - Maintain accurate CRM records, pipeline forecasts, and sales activity reporting. - Conduct competitive analysis and effectively position product differentiators against competing hospitality and gaming technology providers. - Establish and maintain executive-level relationships with key stakeholders, including CIOs, IT leaders, Gaming Operations, Hotel Operations, Finance, Operation leaders, and Tribal Councils where applicable. - Road warrior: Travel 50% or more throughout the United States and Canada to meet with customers, prospects, and industry events. Qualifications - 5+ years of proven experience in SaaS or enterprise software sales, ideally within gaming, hospitality technology, PMS, POS, casino management systems, or related solutions. - Proven track record of exceeding quota, particularly in new business acquisition and hunter-focused roles. - Experience selling into casinos, integrated resorts, tribal gaming organizations, hospitality groups, or related industries. - Experience managing complex sales cycles involving multiple stakeholders and executive decision-makers. - Demonstrated ability to deliver product demonstrations, design solutions, and confidently address technical objections. - Strong understanding of hospitality technology ecosystems, including PMS, POS, gaming systems, loyalty platforms, payment solutions, and third-party integrations. - Willingness and ability to travel extensively throughout North America. - Bachelor's degree or equivalent professional experience. Required Skills & Competencies - Strong hunter mentality with proven ability to generate and close net-new business. - Advanced consultative selling, negotiation, and closing skills. - Exceptional presentation and communication abilities for both technical and executive business audiences. - Ability to confidently demonstrate PMS, POS, and hospitality technology solutions while aligning capabilities to customer business outcomes. - Deep understanding of casino, hotel, resort, food & beverage, and guest service operations. - Experience selling into tribal gaming organizations and navigating complex stakeholder environments is highly preferred. - Proficiency with CRM platforms (e.g., Salesforce), sales enablement tools, and collaboration software. - Disciplined pipeline management, forecasting, and deal execution. - Ability to translate technical features into measurable business value, operational efficiencies, and ROI. - Strong understanding of enterprise software integrations, data flows, security requirements, and implementation considerations. Personal Attributes - Results-driven with strong ownership and accountability for achieving and exceeding targets. - Highly proactive, self-motivated, and comfortable operating in a hunter-focused, quota-driven environment. - Customer-focused with a passion for solving complex operational and technology challenges. - Strong relationship builder who can establish credibility with executive stakeholders across gaming, hospitality, and tribal organizations. - Collaborative team player who thrives in cross-functional environments. - Resilient and adaptable in a fast-paced, high-growth technology organization. - Excellent organizational and time management skills, particularly in a travel-intensive role. - Comfortable operating in environments with long sales cycles, multiple decision-makers, and complex procurement processes. Compensation - Base Salary: $100,000 - $115,000 - OTE: $200,000 - $230,000

• Develops business plan for assigned territory consistent with sales plans • Conducts quality sales presentations to targeted customers • Achieve quarterly sales goals while adhering to ethical sales practices • Develops positive relationships with peers, customers, and managers • Gathers and utilizes information to develop specific strategies for prescribers