• Develop and execute digital strategies that enable partners to successfully migrate their clients onto the Xero platform. • Drive net new business and manage a consistent cycle of appointments and meetings within your allocated territory. • Recruit, educate, and grow your partner base by delivering events and certification training. • Use Salesforce to maintain accurate data and ensure excellence in forecasting and territory management. • Expect regular travel for client visits, including driving within a three-hour radius for face-to-face meetings.

• You manage and develop your customers in line with established company objectives and implement regional sales promotion measures • You acquire new customers while considering profitability and continuously identifying market potential • You provide professional advice on sales promotion materials in compliance with The Quality Group's financial guidelines, while continuously monitoring market developments and competitors

• You manage and develop your customers in line with the company’s established objectives and implement regional sales promotion activities. • You acquire new customers with regard to profitability and continuously identify market potential. • You provide expert advice on sales promotion materials while adhering to the Quality Group’s financial guidelines and continuously monitoring market changes and competitors.

• Build positive line of communication (based on mutual respect, trust, integrity, and clear, honest and open dialog) to maintain and enhance relationships with clients. • Ownership of overall client satisfaction by proactively anticipating client needs and maintaining contact with clients to ensure FACTS is meeting their needs. • Meet face to face with each client at least two times per year at school location. • Assist in the coordination of sales and product revisions to existing clients. • Work closely across FACTS Operations and technical teams to resolve client related problems and issues. • Advocate for client needs, such as new features, services and programs needed to enhance the level of services and solutions offered by FACTS. • Actively participate in the evaluation of new product client requests. • Work closely with technical support to understand the breadth and limitations of the client product solutions. • Leverage relationships to expand FACTS solutions utilized by exiting clients. • Attend trade shows, conference and other events as needed to support client communication and engagement. • Gather competitive information to assist in continually evaluating market position. • Facilitate timely communication with FACTS Sales and Account Managers regarding client related issues. • Work collaboratively with RVP Team, Account Managers, and other departments to develop a strategic customer service plan and to resolve any customer issues.