• Research target accounts, merchants, and key decision-makers to identify new business opportunities. • Generate and qualify leads through outbound prospecting via phone, email, LinkedIn, and other sales channels. • Build, maintain, and manage a healthy pipeline of prospective merchants and business clients. • Schedule and coordinate discovery meetings and sales conversations for senior sales stakeholders. • Engage prospects to understand their business needs, payment challenges, and operational requirements. • Support Business Development Managers throughout the sales cycle, including presentations, proposals, negotiations, and onboarding activities. • Maintain accurate CRM records, update opportunity stages, and track all sales activities and prospect interactions. • Monitor pipeline performance and provide regular reporting on prospect engagement and sales progress. • Develop and nurture relationships with merchants, business owners, and enterprise-level decision-makers. • Represent the company at international fintech conferences, trade shows, and networking events. • Generate new business opportunities through industry events, partnerships, and professional networking. • Collaborate closely with internal teams to ensure a seamless customer experience from prospecting through onboarding. • Stay informed on fintech, payments, merchant services, and industry trends to effectively position solutions in the market. • Consistently achieve or exceed prospecting, lead generation, and sales activity targets.

• Review solicitation documents, Requests for Proposal (RFPs), Requests for Quotation (RFQs), Requests for Information (RFIs), and other bid requests to determine proposal requirements and response strategies. • Organize, coordinate, and lead proposal teams consisting of internal personnel, subject matter experts, subcontractors, and teaming partners. • Develop proposal schedules, outlines, compliance matrices, and submission plans to ensure timely delivery of high-quality proposals. • Manage proposal development activities from kickoff through final production and submission. • Coach and guide contributors on persuasive proposal writing, compliance requirements, and proposal best practices. • Ensure all proposal content is accurate, compliant, compelling, and aligned with customer requirements. • Serve as the primary interface between proposal teams, corporate leadership, teaming partners, and stakeholders throughout the proposal process. • Identify proposal risks, challenges, and resource constraints and develop mitigation strategies. • Coordinate color team reviews and incorporate feedback into final proposal submissions. • Support continuous improvement of proposal processes, templates, tools, and best practices. • Maintain proposal documentation and support business development initiatives as needed.

• Close deals in a highly competitive, consultative selling environment. • Up-sell to existing customers through education and providing additional product knowledge of software and services or new products and services. • Cold call and generate qualified sales leads. • Create proposals for targeted prospects or existing customers. • Provide expertise and advice to potential prospects and current customers regarding product and service offerings. • Use Salesforce CRM to maintain records of contacts, accounts, leads, opportunities, updating, and report generation. • Forecast and prepare sales plans to achieve sales goals.

Role Description This is a hands-on, people-facing internship at the front line of a new product launch. You'll be the person who finds neighbourhood shop owners, reaches out to them, and gets them interested enough to book a short product demo. The project lead runs the demos and handles the rest — your job is to build and work the pipeline that feeds them. Because most of the shop owners we're approaching speak Mandarin or Chinese dialect, your ability to talk to them comfortably in their own language is the single most important part of this role. What you'll do - Build and maintain a pipeline of candidate merchants (minimarts, provision shops, neighbourhood stores) using online directories, maps, and business listings. - Make outreach calls — mostly in Mandarin / dialect — to shop owners to introduce the pilot, check whether they're a good fit, and book demo appointments. - Keep the lead tracker up to date: contact details, call outcomes, follow-ups, and status. - Coordinate and schedule demo and meeting slots for the project lead. - Send follow-up messages via WhatsApp / WeChat and chase responses. - Share what owners are telling you so we can sharpen the approach. Qualifications - Currently pursuing or recently completed a diploma or degree (any discipline; business, marketing, or communications a plus). - Fluent in Mandarin (required) — you'll be speaking with shop owners directly in Mandarin. - Conversational in a Chinese dialect — Hokkien, Teochew, or Cantonese — is a strong advantage and the biggest differentiator for this role. - Comfortable making cold calls and striking up conversations with strangers; friendly, persistent, and not easily discouraged by a "no." - Organised and reliable with follow-ups and record-keeping. - Based in Malaysia and able to work remotely, with comfort making calls to Singapore merchants. - Proficient enough in English for internal coordination. Requirements - Prior sales, telesales, promoter, retail, or other customer-facing experience. - Comfortable working independently in a remote setup — reliable internet and a quiet space for calls. - Some familiarity with Singapore's neighbourhood retail scene (minimarts, provision shops) — helpful for building rapport on calls. - Comfort with WhatsApp / WeChat and simple spreadsheets.