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Didi Hirsch Mental Health Services logo
Didi Hirsch Mental Health Services

Transforming lives & erasing the stigma around mental health, substance use & suicide🎗️ | mental health is health

Chat & Text Counselor, Per Diem

CounselorCounselorPart TimeRemoteJuniorTeam 501-1,000H1B No SponsorCompany SiteLinkedIn

Location

California

Posted

14 days ago

Salary

$24 / hour

Seniority

Junior

High School0.5 yrs expEnglish

Job Description

Chat & Text Counselor, Per Diem

Didi Hirsch Mental Health Services

• Provides crisis-counseling services via chat and text • Completes risk assessment, safety planning, de-escalation, and follow-up with Chat/Text visitors • Familiar with resources and providing information and referrals to visitors as appropriate • Maintains accurate and detailed chat/text reports • Responds to concurrent interactions in alignment with 988 Lifeline standards • Fulfills continuing education requirements as requested or required for the agency and the Suicide Prevention Center program • Assists in the training process of new counselors • Participates in community outreach events such as resources tables and presentation about suicide prevention as needed

Job Requirements

  • Minimum of six months of relevant behavioral health experience
  • One year of experience in crisis intervention or suicide prevention strongly preferred
  • Possess a high school Diploma or equivalent
  • Be 18 years of age or older
  • Possess strong interpersonal skills, including the ability to empathetically engage with any individual regardless of background
  • Exceptional at multi-tasking and time management
  • Demonstrated ability to effectively use web-based platforms, electronic documentation systems, and communication tools
  • Have high speed internet with an active Ethernet connection, and a quiet/confidential workspace
  • Be empathetic, flexible, and adaptable to varying situations
  • Have open availability and flexibility to work within the program’s operating hours, including weekends and holidays
  • Complete yearly required continuing education trainings
  • Have knowledge of all job specific skills including safety assessment, data collection, and chat/text triage
  • Goal-oriented team player with strong experience working in large and complex systems
  • Successfully pass our pre-employment screening, including a background check and live scan fingerprinting

Benefits

  • loan repayment programs

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