• Develop and manage relationships with franchisees through retail consultancy, focused on improving performance within the B2B2C model • Communicate and implement the benefits of the convenience value proposition for the Shell Select and Shell Café brands • Ensure proper execution of brand image and operational standards across the stores in your portfolio • Ensure 100% coverage of stores visited with a 30-day visit recurrence and completion of checklists • Provide business and retail consultancy guided by store performance data, producing directive and customized action plans and monitoring their execution.

Role Description Use your Internal Controls expertise in an Advisory role to help clients move forward and make a real impact. At Deloitte Africa Talent, as a (Senior) Consultant in Controls Assurance, you operate in an advisory role. You use your knowledge of accounting, internal controls, IT, and finance maturity to advise clients on internal controls over processes that lead to financial reporting. You investigate complex issues, make recommendations and observations, and translate them into powerful and pragmatic solutions for the client. You provide valuable insights and advice to enhance the finance operating model, making day-to-day operations more efficient and effective. Your focus is not only on professional aspects; you also play a crucial role in cooperating with the client. Through your involvement in various advisory projects, you continuously expand your expertise, enabling you to offer high-quality advisory services that drive meaningful improvements for clients. - Assist in setting up documentation and evaluation of risk- and control frameworks at entity-level and process level. - Review and test internal controls to support the rationalization or improvement of the control framework. - Provide insights and advice to enhance the finance-operating model, making day-to-day operations more efficient and effective for the organization. - Assist in enterprise risk management evaluation, targeting top-level strategic risks. - Working within our Assurance team in Amsterdam means being part of a young, growing and ambitious community with highly motivated colleagues. - From the moment you start, you will contribute to building our integrated, technology driven Controls Assurance service offering. Qualifications - A completed (Post) Master’s degree in Accountancy, Controlling, Finance, or Economics, with eligibility to qualify as CA (SA)/CPA, or nearing completion of RA or ACCA education. - At least 3 years of experience in Audit, Internal Control, or a similar role, preferably with Big 4 experience. - Hands-on experience in setting up, documenting, and evaluating risk and control frameworks over financial reporting at both entity-level and process-level. - Familiarity with methods for identifying, assessing, and mitigating related risks, as well as familiarity with frameworks such as COSO. - Knowledge of financial systems and processes, with the ability to provide insights into improving and automating financial operations. - Strong analytical skills, problem identification and solving abilities, and close attention to detail. - Ability to effectively communicate insights and advice to stakeholders at various levels of the organization. - Commitment to learning and applying new skills and technologies to improve processes and operations. - Good knowledge of financial reporting standards (IFRS; NL GAAP and US GAAP). - Relevant work experience with GRC software (e.g. Workiva) with a focus on optimizing and automating business processes, software selections, and digital transformations is a plus. Requirements - Excellent analytical and problem-solving skills. - Strong project management and organizational skills. - Ability to communicate complex information clearly and concisely to clients and stakeholders. - Proficiency in using data analysis and reporting tools. Benefits - We are always interested in talking with professionals about their next career experience. - If you have a passion for learning from talented people and benefit from the support of a global organization and network, apply online now. - If you believe that you meet most of the criteria above, we encourage you to apply. - Deloitte is an equal opportunities employer and will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. - We aim to create a workplace where everyone is treated fairly and with respect, including reasonably accommodating persons with disabilities.

Intake Advisor 1 Acadia Healthcare - 4020 Aspen Grove Drive Suite 900 Franklin, Tennessee 37067 United States Williamson Category Corporate  Req ID 2026-98155   INTADV1H  Job Type Regular Full-Time  Job Description: We are looking for a REMOTE Intake Advisor 1 to work 12:30pm - 9:00pm Central time. Acadia Healthcare is a leading provider of behavioral healthcare services across the United States. Acadia operates a growing network of 250 plus behavioral healthcare facilities with approximately 11,100 beds in 39 states and Puerto Rico. With more than 23,000 employees serving approximately 75,000 patients daily, Acadia is the largest stand-alone behavioral health company in the U.S. Acadia Healthcare's purpose is to Lead Care with Light and our mission is to be a world-class organization that sets the standard for excellence in the treatment of mental health and addiction concerns. We strive to maintain our standing as a thought leader in the behavioral healthcare industry, providing treatment that is synonymous with compassion and innovation. The Intake Advisor will be responsible to ensure a service-oriented and professional working environment in the Admissions Support Center (ASC) call center. Responds to clinical professionals, prospective clients, and their family members seeking treatment for addiction issues and psychological illness. Responsible for gathering and analyzing client information to make appropriate referrals to Acadia facilities. Works as part of the call center team to meet call center metrics and service targets. ESSENTIAL FUNCTIONS: - Triage calls by understanding callers' purpose, needs and urgency. - Clearly explain the call process and ensure that caller gets to the right place ASAP. - Monitor call queues to understand ASC activity and how to provide support. - Collects and records client information in the customer relationship management system, Salesforce. - Provide exceptional customer service by listening and responding to client requests and building rapport with clients, their family members, and clinical professionals. - Make reliable warm transfers ensuring that the caller gets connected with the right person. - Personalizes response emails for all internal and external communication. - Perform other duties as assigned. STANDARD EXPECTATIONS: - Complies with organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality. - Communicate clearly and effectively to person(s) receiving services and their family members, guests and other members of the health care team. - Develops constructive and cooperative working relationships with others and maintains them over time. - Encourages and builds mutual trust, respect and cooperation among team members. - Maintains regular and predictable attendance. EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: - Associate degree or equivalent customer service or sales experience. - Demonstrates the ability to function independently and possess strong decision-making skills. - Strong knowledge of customer care, sales techniques, and processes. - Must be able to manage multiple tasks simultaneously with the ability to adapt to frequent priority changes - Exceptional analytical and listening skills. - Ability to operate well in a call center team environment. - Proficient typing, data entry, and attention to detail skills. - Excellent communication skills, able to be empathetic with clients. - Capable of working within established policies, procedures and practices prescribed by the organization. - English sufficient to communicate clearly and accurately with clients. AHCORP #LI-TB1

• Develop and maintain solutions using Oracle APEX. • Work on projects and support requests related to Oracle Retail SIOCS. • Implement functional and technical customizations and improvements in the SIOCS environment. • Develop queries, reports, and operational support components. • Participate in technical analysis and requirements gathering with business stakeholders. • Perform integrations between Oracle Retail solutions and corporate systems. • Support testing, validations, and deployments in production environments. • Identify and resolve incidents and issues related to inventory operations. • Prepare technical documentation and support knowledge transfer to internal teams.