• Execute test cases and test plans for AEM projects in collaboration with developers and project managers. • Perform functional, regression, and integration testing to ensure system stability and quality. • Participate in defect tracking, reporting, and validation of fixes. • Support verification and validation processes, including defect detection, inspection, and testing methods. • Contribute to quality inspections of requirements, designs, and specifications. • Collaborate effectively in a remote, fast-paced environment while proactively sharing knowledge.

Head of Product and Quality Assurance Hybrid Technology Full time Raleigh, North Carolina, United States About the Role EnrollHere is seeking a highly driven Head of Product & Quality to lead product execution, customer engagement, quality assurance, and delivery across our platform. This is a hands-on leadership role responsible for ensuring we build the right products, deliver them quickly, and maintain the highest standards of quality and customer satisfaction. This individual will serve as the bridge between customers, product, engineering, data, compliance, and executive leadership. They must be equally comfortable meeting with customers, writing requirements, testing features, prioritizing roadmaps, and holding teams accountable for execution. Why this Role Matters At EnrollHere, product quality and customer experience are competitive advantages. We are building technology that powers critical business operations for our customers. The right person in this role will directly influence product innovation, customer satisfaction, platform adoption, and company growth while helping ensure we continue to deliver at a pace that sets us apart from the market. About the Culture EnrollHere is not a slow-moving corporate environment. We move fast. We make decisions. We execute. We are obsessed with delivering value to our customers and continuously improving our platform. We believe speed matters, accountability matters, customer engagement matters, and results matter. The ideal candidate thrives in an entrepreneurial environment where priorities evolve, customer feedback drives innovation, and every team member is expected to take ownership. This role is for someone who enjoys being in the trenches, solving problems, engaging with customers, and helping teams deliver exceptional outcomes. Core Values: - Customer First - Ownership Mentality - High Accountability - Bias for Action - Continuous Improvement - Team Before Self - Relentless Execution - Attention to Detail - Strong Communication - Positive Energy and Engagement Requirements Qualifications - 7+ years of Product Management experience in a SaaS environment. - Strong understanding of software development and QA processes. - Highly organized and execution-oriented. - Exceptional communication and customer engagement skills. - Comfortable operating in a fast-paced, high-growth environment. - Willing to be hands-on and deeply involved in day-to-day execution. - Demonstrated track record of shipping products and delivering results. Responsibilities Product Leadership - Meet regularly with customers to understand needs, challenges, and opportunities. - Translate customer feedback into clear product requirements and priorities. - Own product backlog management and roadmap execution. - Write detailed user stories, acceptance criteria, and functional requirements. - Partner closely with Engineering, Data, AI, Compliance, and Operations teams. - Drive feature adoption and customer utilization. Quality Leadership - Build and lead EnrollHere’s quality assurance processes. - Establish release readiness and testing standards. - Perform hands-on validation of critical workflows and features. - Lead user acceptance testing and regression testing initiatives. - Track defects, prioritize fixes, and improve release quality. - Create quality metrics and accountability frameworks. Delivery & Execution - Ensure projects are delivered on time and meet customer expectations. - Coordinate cross-functional teams and remove obstacles. - Hold stakeholders accountable for commitments and deadlines. - Monitor progress and proactively identify risks. - Drive a culture of ownership, urgency, and continuous improvement. Benefits We believe in taking care of our team, which is why we offer a comprehensive benefits package that supports your health, wellness, and future: - Medical: 4 United Healthcare medical plans (including an HSA option) - Dental: 3 dental plans (Aetna and MetLife) - Vision: 2 Aetna vision plans - Wellness & Mental Health: 5 additional Medical Plus benefits, including telehealth support and an annual Talkspace subscription - Ancillary Coverage: 4 ancillary plans and supplemental life insurance - Retirement: 401(k) with a 4% match (after 90-day exclusionary period)

• Responsible for crafting thorough and comprehensive test scripts • Provide recommendations on QA best practices • Create test scripts and provide detailed test results • Work with the development team and stakeholders • Communicate effectively via phone, web conference, and MS Teams • Provide detailed pass/fail documentation for all work products • Ensure understanding of end state functionality prior to work entering a sprint

Role Description The Software QA Tester - Remote debugs software products through the use of systematic tests to develop, apply, and maintain quality standards for company products. Develops, modifies, and executes software test plans. Analyzes and writes test standards and procedures. Maintains documentation of test results to assist in debugging and modification of software. Analyzes test results to ensure existing functionality and recommends corrective action. Consults with development engineers in resolution of problems. Provides feedback in preparation of technical appraisals of programming languages, systems, and computation software. Ensures quality computer integration into the overall functions of scientific computation, data acquisition, and processing. The Software Development Test Engineer shows a deep experience in automated testing using Playwright with C# and BDD practices with SpecFlow. The Test Engineer will play a key role in ensuring quality across API, Pub/Sub messaging, and UI layers of .NET and React based clinical applications deployed in Azure and Oracle. This position is part of a unified QA automation team embedded within Agile development pods. Your Impact - Leads other related to a Business Domain or Technology Area of Knowledge focused on a key area for example Guide Configurator, Oracle Fusion, Oracle Warehousing, etc. - Mentors others related to Quality Assurance and/or a Business Domain or Technology Area Knowledge. - Ensures testing coverage for a Business Domain or Technology Area Knowledge. - Presents ideas across the Quality Assurance community. - Owns the Quality Assurance metrics for the Business Domain or Technology Area presenting those metrics to the Domain leadership. - Collaborate with IT team members to plan, design, and execute software testing for various applications and development efforts. - Collaborate with the developers and product owners to refine test scenarios and acceptance criteria as part of Shift-Left QA practice. - Identify, document, and report bugs, errors, and other issues within software applications. - Work closely with senior QA software engineers, software developers and business systems analysts to resolve any issues that arise during the testing process. - Participate in the design discussions of systems/applications to ensure quality and functionality. - Assist in the development and implementation of quality improvement initiatives. - Develops, modifies, and executes software test plans. - Maintains documentation of test results to assist in debugging and modification of software. - Review product design documentation to ensure that requirements stated are correct, unambiguous, and verifiable. - Collaborate with product development to evaluate system interfaces, operational requirements, acceptance criteria, and performance requirements of overall system. - Participates in the execution of procedures for ensuring the quality of features and releases of software. - Isolates, reproduces, and tracks defects and verifies fixes. - Develops test data and procedures for ensuring the software products meet organizational standards and end-user requirements. - Reports progress on problem resolution to management. - Assists in the assessment and planning of test efforts required for software product development. - Practical working knowledge of multiple software testing methodologies and performance of multiple testing types that include functional (system integration), security vulnerability, performance/load/stress, compliancy/accessibility, regression, and user acceptance testing. - Reports to Head of Quality Assurance. - Gains exposure to the highly complex tasks within the job function. - Seldom directed in several aspects of the project work. - Conducts compatibility tests with vendor-provided programs. - Work with a project team to create test plans, document test design specifications and test cases for various testing types including functional (system integration), security vulnerability, performance/load/stress, compliancy/accessibility, regression, and user acceptance testing. - Prepare and follow automated and manual test schedules for preparation and execution of project testing activities. - Manage and maintain test data to support repeatable and comprehensive testing. - Support CI/CD pipelines using Azure DevOps. - Participate in Agile ceremonies and contribute to sprint planning, grooming, and retrospectives. - Facilitate preparation of test environments. - Solicit feedback from project team members regarding the quality of testing artifacts. - Report automation and manual testing issues and risks along with mitigation options to Quality Assurance Manager. Qualifications - Bachelor's degree from a four-year college or university. - Minimum 8 years’ experience in a large scales systems project to include 4 years Superior-level automation test script experience with any commercial or open-source testing tools (Playwright (Selenium Webdriver), Cucumber, Specflow, NUnit, Jmeter). - Knowledge of software QA methodologies, tools, Automation, and processes. - Understanding of Agile/Scrum development process. - Excellent problem-solving skills and attention to detail. - Strong communication and collaboration skills. - SQL knowledge for data validation. - Experience with test management tools, such as Jira and Azure DevOps. - Increasing knowledge of Automated Unit, Functional, Regression, Performance, Data Migration/ Quality, System Integration, and User Acceptance Testing. - Increasing knowledge of API, UI, Pub/Sub messaging, functional application area, Data integration, and Data Quality Testing. - Increasing knowledge of Azure DevOps Server, C#, Playwright, SpecFlow, .NET Framework, React, Kubernetes, and Docker. - Increasing knowledge of Oracle, PostgreSQL, and Azure Fabric. - Increasing knowledge with test management tools such as Jira and Zephyr. - Increasing knowledge of containerized environments (Docker, Kubernetes) and Azure Administration. Requirements - Is a developer at heart — someone who enjoys writing clean, maintainable Test automation using languages like C# code and is passionate about applying strong development skills to build quality into internal healthcare products from the ground up. - Architects Quality Assurance Strategies and Frameworks. - Automation experience with commercial or open-source suite of testing tools (Playwright (Selenium Webdriver), Cucumber, Specflow, NUnit, Jmeter). - Architects testing strategies and frameworks. - Lead testing efforts for a Business Domain or Technology Area Knowledge. - Experience working across multiple on premises or cloud hardware and software platforms. - Open-source test tool knowledge (ANT, Ruby, WATIR, Playwright(Selenium), Jmeter, etc.). - Visual Studio testing tools (C#, Coded UI), NUnit and Jira knowledge. - Thick client MS windows application automation knowledge is a plus. - Knowledge of Agile software development practices (experience working in an agile environment). - Intermediate understanding of test automation architecture and implementation. - Solid understanding of testing components and deliverables within the Systems Development Life Cycle (SDLC). - Must have excellent oral and written communication skills; exceptional analytic and problem-solving skills; be able to perform in a fast-paced, progressive and challenging team environment. - Demonstrated ability to set and meet tight deadlines and function well under pressure. - Demonstrated ability to develop effective and enduring working relationships with stakeholders, project managers, and other project participants and application owners. - Excellent communication, organization and documentation skills. - Ability to work in a dynamic and fast-paced environment. - Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships. - Keep the patient at the center of everything that you do, building lifelong trust. - Foster open collaboration and constructive dialogue with everyone around you. - Continuously innovate new solutions, influencing and responding to change. - Focus on superior outcomes, and calibrate work processes for outstanding results. Benefits - Competitive Compensation Packages. - 8 Paid National Holidays & 4 additional Floating Holidays. - PTO that includes Vacation and Sick time. - Medical, Dental, and Vision Benefits. - 401k Savings and Retirement Plan. - Paid Parental Bonding Leave for New Parents. - Flexible Work Schedules and Part-time Opportunities. - Generous Employee Referral Bonus Program. - Mentorship Programs - Mentor and Mentee. - Student Loan Repayment Assistance by Location. - Relocation Assistance. - Regional & National traveling CPO/CO/CP opportunities. - Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest.