Title: Proposal Development Assistant Location: Sandy Springs United States Job Description: Description A New Role. A New Opportunity. Your Next Step ServiceMaster Brands is growing! Were adding a brand-new position to our team, and this is your chance to be part of something exciting. We always Act with Agility, which means were always learning, evolving, and finding better ways to succeed together. If youre ready to help us innovate, adapt, and deliver results that matter, were ready for YOU! Perks & Benefits That Support You: - Medical, Dental, and Vision insurance starting the first day of the month after youre hired - Competitive 401(k) match to help you invest in your future - Enjoy 15 days of paid time off, plus 10 paid holidays and 2 floating holidays to recharge and celebrate - Were committed to your development with career advancement and professional growth Proposal Development Assistant : We are searching for a Proposal Development Assistant who will support the team by identifying, vetting, and advancing public-sector opportunities (Local, State, Education, and Federal) that align with our core services. In this role you will manage opportunity intake and bid portals (including GovWin), qualify and match prospects to the best-suited franchise partners, prepare bid collateral, distribute leads across the franchise network, and coordinate internal and external stakeholders through the bid lifecycle. What you will do: - Monitor GovWin and other procurement platforms for relevant BID and contract opportunities. - Conduct market and competitive analysis, including award history, incumbents, pricing trends, and procurement cycles. - Develop concise briefs and insights to inform bid/no-bid decisions and pursuit strategies. - Coordinate outreach, confirm participation, and facilitate collaboration between franchisees and corporate teams. - Assist in drafting and assembling proposal content, including standard sections, past performance, and supporting documentation. - Ensure submissions are compliant, accurate, and aligned with branding and solicitation requirements. - Maintain proposal templates, workflows, and documentation standards. - Support post-submission activities, including follow-ups, debriefs, and process improvements. What you will bring: - Bachelors degree in business administration, communications, public administration or a related field or equivalent experience (preferred) - 0 4 years experience supporting proposals, business development, or capture in government markets (Local/State/Education/Federal) (preferred ). - Experience with GovWin, or similar bid/market intelligence platforms; experience managing procurement portals (preferred ). - Experience reading and interpreting RFP/RFQ solicitation documents and compliance checklists (preferred). - Experience working with 3rd party vendors to resolve systematic issues, pursue enhancements, and implement configuration changes - Previous experience pulling recruiting and system-wide reports, including use of Power BI or other data visualization tools - Prior experience working with franchise networks or multi-location service organizations (preferred) - Understanding of public-sector procurement rules (e.g., competitive procurement processes, GSA schedules, cooperative purchasing) (preferred) - Familiarity with subcontracting, teaming agreements, or prime/sub relationships (preferred) - Proficiency with MS Word, Excel, PowerPoint, and CRM systems; comfortable with PDF redaction and conversion tools Work Location: This role is 100% remote and can be based anywhere in the U.S., excluding Los Angeles County. Compensation: Pay ranges at SMB are designed to reflect skills, experience, and business needs. The range shown excludes location-based adjustments, and most new hires start below the top of the range. For this role, the estimated range starts at $65.000 About SMB: ServiceMaster Brands is a leading provider of residential and commercial services in restoration, cleaning, moving, and bioremediation. Founded in 1929, we operate 4,600+ locations through 3,200 franchisees, serving over 1 million homes and businesses annually. Today, we do business under several trusted brands across 50 states and nine countries, generating more than $3.5B in system-wide sales: ServiceMaster Restore, ServiceMaster Clean, Merry Maids, TWO MEN AND A TRUCK, TWO MEN AND A JUNK TRUCK While each brand has its own identity, we share a vision: to become the most admired brand in every industry we serve. Our purposeBe there when you need usextends to our team, where growth, well-being, and success are priorities. Equal Opportunity Employer: It is the policy of ServiceMaster Brands, in accordance with all applicable laws, to recruit, hire, train, and promote persons in all job titles without regard to race, color, national origin, genetic information, religious beliefs, sex, gender identity, sexual orientation, age, marital status, pregnancy, disability, protected veteran status, or any other protected classifications, activities, or conditions as required by federal, state and local laws. Pre-Employment Screening: Employment with ServiceMaster Brands is contingent upon the successful completion of a background check and drug screening. These screenings include criminal background and substance use testing in accordance with applicable laws and regulations. California Applicants: Background checks are required, and qualified applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

• Senior Proposal Manager serves as an experienced individual contributor within a team, with the expectation that you will further develop your leadership, guidance and mentoring skills. • With minimal oversight from leadership, you will be responsible for managing bid and proposal operations, developing and submitting requests for information and requests for proposals, and ensuring adherence to organizational processes and policies. • A Senior Proposal Manager impacts the long-term goals of the department by providing strategic recommendations in support of operational efficiencies and growth. • You may serve as the primary lead when working with stakeholders and utilize strong influential skills to drive consensus and assignments to closure. • Leads and is accountable for end-to-end proposal strategy and execution. • Lead and/or support proposals in multiple roles (e.g. lead proposal manager, volume lead, section author, reviewer). • Lead color reviews (Blue, Pink, Red, Gold) and make recommendations for content improvement and/or compliance. • Shapes messaging tied to customer pain points and discriminators. • Integral in pursuit decisions (bid/no-bid input with authority). • Responsible for interviewing subject matter experts, including SMEs, to create technical content that is compliant with proposal instructions and compelling to the government evaluator. • Develop/produce schedules, outlines, writing templates, compliance matrices, resumes, and presentations for the proposal team. • Ensure win strategy, technical solution, win themes, discriminators, compliance, and understanding of the requirements are well-articulated and consistent throughout the final proposal, making ongoing recommendations throughout the development process to ensure compliance and increase proposal scorability. • Builds/refines proposal processes, templates, and tools. • Introduces innovations (AI tools, content libraries, automation). • Drives lessons learned and institutional knowledge. • Collaborates with Growth Team members, including Business Development Team, Proposal Managers, Solutions Architects, and Business Unit teams that serve target customer agencies, and technical subject matter experts. • Work closely with the Business Development team to support capture planning activities, such as competitive analysis and client research. • Maintains an understanding of the government market and demonstrates a passion for addressing the challenges agencies face in delivering digital services. • Continuously works on developing and learning best practices with industry-recognized organizations (APMP, Shipley, etc.) to improve individual skills, processes and proposal products.

• Serves as a trusted mentor and senior resource to the team, modeling best practices, providing expert guidance, and offering informal leadership to strengthen team capabilities, ensure consistency and quality, and support continuous improvement initiatives. • Leads process improvement and standardization efforts by acting as a project lead for initiatives that enhance consistency, optimize workflows, and drive operational efficiency across the team. • Effectively plan, organize, and manage the proposal life cycle process. • Review, analyze, and interpret key RFP requirements and identify issues or concerns that need resolution prior to submission of response. • Define document structure and create outlines, compliance matrices, storyboards, and other tools to assist writers in crafting a compelling proposal that meets the client’s requirements. • Develop schedules that incorporate client deadlines and accounts for all critical milestones of proposal development. • Facilitate review cycles for compliance and compelling value, including facilitation of color team reviews. • Review peer and own proposals to verify compliance with submission requirements. • Confirm proposal is compelling and accurately describes solutions and strategies while ensuring the responses embody company win themes and key differentiators. • Share findings that may impact the proposal response. • Demonstrate an understanding of business challenges within customer markets and how company technology-enabled business solutions can address those needs. • Oversee proposal team members and serve as the single point of contact for other support teams throughout proposal development. • Collaborate with senior management, subject matter experts, sales/marketing staff, and proposal leadership to meet deadlines in both initial submittals and follow-up as needed. • Track client changes to the RFP throughout the pursuit and compliance processes and communicate the information to the pursuit team. • Interface and coordinate with finance to verify pricing for proposal. • Work with Production Coordinator to produce printed materials and electronic media. • Confirm that all production materials meet specifications outlined in RFP. • Review shipping labels and package deliverables for shipping according to instructions in RFP. • Deliver a quality and complete proposal, on time while contributing to the proposal strategy that results in a high-scoring, compliant, and compelling proposal. • Ensure a proper close-down of the proposal process and standardized archival of client documents post-submission. • Assist other department staff as required based upon business needs. • Other duties as assigned.

• As the Proposal Manager, lead the end-to-end proposal process from RFP release through final submission, ensuring compliance, schedule adherence, and delivery of a high-quality, compelling proposal. • Upon RFP release, the Proposal Manager analyzes solicitation requirements; develops the proposal kick-off slide deck; creates the proposal schedule to include all color teams and deadlines; develops the compliance matrix, outline, and response templates; and coordinates kickoff activities with Capture, Solution Teams, Operations, and Pricing among additional contributors. • The Proposal Manager facilitates content development by assigning section ownership; managing writing efforts; tracking action items; and ensuring contributors align to win themes, discriminators, and customer requirements. • Throughout proposal development, the Proposal Manager runs color team reviews, incorporates feedback, manages version control of response documents, and ensures proposal content is compliant, consistent, and strategically positioned. • The Proposal Manager coordinates with Subject Matter Experts (SME), Recruiting, Pricing, Contracts, and all other members of the Proposal Team to ensure all volumes are fully aligned with the technical solution. • As submission approaches, the Proposal Manager conducts final quality assurance reviews, validates formatting and compliance requirements, manages production activities, and resolves last-minute issues to ensure proposal readiness. • The FedCiv Proposal Manager is ultimately responsible for delivering a complete, compliant, and compelling proposal package by the deadline (24 hours in advance of the Government’s deadline), including coordinating with Contracts to ensure successful, compliant proposal submission and confirmation of receipt by the Government. • Collaboration with Capture and Proposal Vice Presidents, Portfolio Vice Presidents, Business Development Professionals, Technical and Business SMEs, Content Developers, Capture Managers, Recruiters, Pricing Teams, Contracts and Subcontracts, and Teaming Partners, as well as Senior Leadership and additional contributors.