Role Description Nelson-Jameson is seeking a Food Quality & Safety Specialist to support our customers and internal teams with subject matter expertise in food safety and compliance. In this role, you’ll play a vital role in helping customers solve complex challenges by offering knowledgeable support, accurate recommendations, and practical solutions. Success in this role requires strong communication skills, technical curiosity, a collaborative mindset, and the ability to translate complex information into practical solutions. This role is a great fit for experienced Quality Assurance, Quality Control, or Food Manufacturing professionals who want to make a direct impact on the safety of the food supply chain. Key Responsibilities - Provide Technical Support: - Serve as a technical resource for customers and Strategic Account Managers regarding food safety, sanitation, and quality assurance. - Collaborate with Sales: - Work closely with Strategic Account Managers to understand customer needs, develop tailored solutions, and promote product sales in assigned categories. - Drive Sales & Growth: - Promote products to new, casual, and core accounts, aiming to maximize sales and gross margin. - Customer Service Excellence: - Ensure high levels of customer satisfaction by providing timely, effective, and consistent technical support. - Identify Opportunities: - Continuously seek opportunities to expand product offerings and solutions to customers, contributing to overall account growth. - Training & Education: - Stay current on product knowledge and provide ongoing education and training for customers and internal teams to ensure optimal use of products and services. - Collaborate Across Teams: - Partner with Sales, Product Management, and Marketing to enhance customer experience, promote products, and achieve business goals. Qualifications - Education: Bachelor's Degree in Food Science, Food Technology, Microbiology, Chemistry, Biochemistry, or equivalent experience. - Experience: Minimum 3 years of experience in Quality Assurance, Quality Control, food safety, or a related technical field. - Travel: Ability to travel up to 75% of the time for customer visits, supplier meetings, internal collaboration, and industry events, primarily regionally across assigned territory but also to other regions of the U.S. Must possess a valid driver’s license, maintain an acceptable driving record, and hold all required documentation for domestic air travel. - Spanish-English Bilingual ability is highly desired. - Industry Experience: 5+ years in a combination of Quality Assurance (QA), Quality Control (QC), sales, dairy safety practices, cheese cultures, enzymes, sanitation protocols, or related experience. - Sales Experience: Previous experience in technical sales or business development within a relevant industry is highly desirable. - Distributor or manufacturer experience selling to industrial food or other sanitary manufacturing facilities. - Proficient in ERP, CRM, and Google Suite tools. - Additional certifications or courses related to Food Safety, Quality Assurance, or HACCP (Hazard Analysis and Critical Control Points) are highly beneficial. Requirements - Ability to travel up to 75% of the time. - Valid driver’s license and acceptable driving record. Benefits - Comprehensive Health Benefits with your choice of benefits to match your unique needs. - 401(k) with company match. - Competitive Compensation: Base salary plus commissions with potential earnings of $100,000+. - Established sales territory. - Paid time off at time of hire. - Annual allowance for company-branded clothing. - Annual Wellness Stipend & other wellness programs. - Company-provided vehicle, cell phone, credit card, and remote work set-up. - Autonomy & freedom to manage your own schedule. - And much more!

• Implementar acciones para mejorar el Costo Por Unidad (CPU) y el gasto en garantías para los sistemas de Exteriores de Carrocería. • Rastrear y analizar datos de calidad para identificar y atender problemas de alto impacto. • Liderar y monitorear acciones de **Total Value Management (TVM)** para la reducción de costos y mejora de procesos. • Supervisar las pruebas de validación para todas las iniciativas de reducción de costos relacionadas con los sistemas de Exteriores de Carrocería. • Garantizar la correcta ejecución de los procesos de manufactura para las ideas de calidad aplicadas a Exteriores de Carrocería. • Monitorear y reportar métricas clave como el Costo Por Unidad (CPU) y Reparaciones por cada 1000 unidades (R/1000). • Validar que todas las iniciativas de mejora de calidad cumplan con los estándares de la empresa y de la industria. • Crear y gestionar informes de estado completos sobre todos los proyectos de calidad.

Role Description We’re looking for a Senior Engineer in Test who sees quality as a core part of building great products, not just something that happens at the end. In this role, you’ll work closely with engineers, product, and platform teams to build reliable, scalable test systems across our web, mobile, and backend platforms. You’ll take ownership of quality end-to-end, helping ensure we ship quickly without sacrificing confidence. Interesting problems you’ll get to solve - End-to-End Quality Ownership - Own quality across one or more product areas, from early design through release. - Partner closely with engineers and product teams to catch issues early and improve how we build. - Identify gaps in coverage or process and proactively drive solutions. - Test Automation & Frameworks - Design, build, and maintain test frameworks across: - Web (TypeScript, Playwright, Appium) - Mobile (iOS/Android) - Backend APIs and services (BDD, Cucumber) - Improve reliability and reduce flakiness in automated tests. - Continuously refine testing approaches to keep up with product and platform changes. - Operational Excellence - Improve CI/CD pipelines to balance fast feedback with high confidence. - Define and track meaningful quality metrics that reflect real product health. - Help teams make better decisions by providing clear signals, not just more data. - Driving Better Engineering Practices - Champion quality as a shared responsibility across teams. - Lead discussions around test strategy and system design. - Mentor engineers and help raise the bar for how we think about quality. - Evolving How We Test - Explore and apply new approaches to testing, including automation and intelligent tooling. - Use data and patterns to prioritize testing efforts and improve efficiency. - Continuously look for ways to reduce manual effort and improve coverage. Qualifications - 8+ years of experience in quality engineering, test automation, or software engineering. - Strong experience with JavaScript/TypeScript in a testing or development environment. - Hands-on experience with frameworks like Playwright, Cypress, or WebdriverIO. - Experience testing APIs, distributed systems, and modern web applications. - Familiarity with CI/CD pipelines and integrating testing into release workflows. Requirements - You take ownership and follow things through to completion. - You’re proactive — you spot problems early and work to solve them. - You’re comfortable working in ambiguity and bringing structure where needed. - You focus on outcomes and impact, not just activity. - You care deeply about building high-quality products and improving how teams work. Nice to have - Experience with mobile automation and tools like BrowserStack. - Exposure to newer approaches in test automation and intelligent tooling. - Experience working closely with cross-functional teams in fast-paced environments. Benefits - Flexible working culture. - Incentive programs. - 20 days PTO every year. - Generous paid parental leave. - Leading family support policies. - 90%-100% employer covered insurance. - Beautiful Union Square office with a casual dress code. - Learning and wellness subscription stipend. - Company-sponsored 401k match.

• Provide support to the departmental quality assurance program • Perform quality reviews work assignment tasks related to specific departmental workflows • Use available tools to gather data and analyze trends or patterns affecting quality; highlight key successes and share best practices with staff • Identify areas of improvements and collaborate with departmental leadership team members to streamline processes • Provide structured and timely recommendations through verbal and/or written feedback to leadership team • Provide direct individual coaching/feedback to team members using specific examples highlighting performance strengths as well as areas of improvement needed • Develop and conduct targeted group coaching sessions that address quality deficiencies and/or improvement opportunities • Assist with creation of training materials and related duties as assigned • Assess new hires after training to determine readiness for moving into support • Observe and comply with all company and mandated rules, regulations, and protocols • Select a quality sample for assigned staff members; conduct timely QA reviews • Run QA reports summarizing results of QA conducted by staff members, team and department • Follow Quality standard operating procedures • Perform other duties as assigned