• Partner with Security Compliance Regulatory Affairs to execute a unified security regulatory strategy that balances long-term global trends with Twilio’s immediate operational needs. • Monitor, identify, and prioritize new and evolving cybersecurity regulations (including telecom-specific mandates); translate complex requirements into actionable business impacts. • Manage weekly compliance-focused operating rhythm, triaging regulatory developments and escalating critical security risks to senior leadership. • In partnership with cyber legal counsel, define the "scope of applicability" for new regulations to ensure Twilio’s responses and decisions are precise, efficient, and aligned with how we actually build products. • Collaborate with Go-To-Market teams to leverage Twilio’s security compliance posture as a differentiator, identifying opportunities to drive revenue through trust. • Project manage non-security stakeholders to ensure the timely collection of evidence, support, and information required for successful regulatory filings and audits, working closely with the Security Compliance Regulatory Affairs team to facilitate and align on response.

• Performs a variety of routine project tasks applied to specialized Cybersecurity problems. • Tasks involve integration of electronic processes or methodologies to resolve total system problems, or technology problems as they relate to cybersecurity requirements. • Analyzes information security requirements. • Applies analytical and systematic approaches in the resolution of problems of workflow, organization, and planning. • Provides security engineering support for planning, design, development, testing, demonstration, integration of information systems.

• Prepare written content for a diverse audience of faculty, staff, and students, explaining technical concepts to non-technical users. • Help develop training curriculum and phish testing strategy using visual design and editing software such as Vyond, Articulate, or Adobe Creative Suite. • Conduct research for articles and web content pertaining to topics and best practices in information security. • Plan and manage events for Cybersecurity Awareness Month. • Analyze data about newsletter readership, website traffic, phishing simulation results, training completions, etc. to understand and improve program performance. • Configure and maintain content in Learning Management System (LMS) platforms like KnowBe4, Workday Learning, and Canvas. • Provide customer support. • Perform other duties as assigned.

• Architect and implement defensive security controls across cloud, network, production, and corporate infrastructure • Build systems and tooling to improve automation, visibility, and threat detection across security and infrastructure teams • Conduct security architecture and design reviews for systems, applications, and network environments • Support the deployment, configuration, and maintenance of security tools and controls across cloud and on-prem environments • Independently drive security initiatives and foster a security-first mindset across the organization • Work closely with partner teams to review designs and use-cases, ensuring environments are secure by design