• Build strong relationships with regional Sales leadership to drive alignment between sales and services strategy. • Actively engage in pre-sales activities to position services value, scope engagements, and drive PS bookings. • Lead the creation of services proposals, SoWs, and staffing strategies to support complex enterprise deals. • Contribute to pipeline growth and services attach through thought leadership, GTM planning, and enablement. • Execute a “Partner First” strategy by developing strong delivery models and operational interlocks with strategic partners. • Ensure high standards in partner-led engagements through onboarding, certification, delivery oversight, and quality assurance. • Collaborate with Product and CX teams to continuously enhance the health score, onboarding experience, and partner performance metrics. • Own successful delivery of all professional services engagements across the Americas, meeting utilization, margin, and CSAT targets. • Drive scalable, repeatable delivery models that ensure quality outcomes and mitigate delivery risk. • Lead regional participation in global programs (e.g., CX Accelerate, AI automation, onboarding initiatives). • Manage, mentor, and inspire a diverse team of delivery managers, project leaders, consultants, and solution principals. • Drive a culture of collaboration, innovation, and customer obsession. • Champion the career development of team members through clear growth paths, coaching, and performance management.

• Drive member retention performance • Define and implement a coordinated, cross-functional plan throughout the organization • Develop and oversee member retention strategies and related work plans • Monitor retention metrics and analyze trends • Represent the work and outcomes to leadership and external stakeholders

Role Description SWCA Environmental Consultants is seeking a Director of Geospatial Technical Services to scale companywide geospatial enablement capabilities and strengthen consistency, quality, and innovation across SWCA. This role is designed to help convert geospatial and remote sensing technical services from a high-value technical function into a more deliberate enterprise capability. The role will focus on standardizing delivery patterns, supporting digital transformation, and enabling practical, governed applications of AI within geospatial workflows. This Director will operate as a cross-functional enablement leader and technical authority, partnering across Technology, Operations, Delivery, Science & Technical, and Client Services to improve how geospatial and remote sensing capabilities are developed, adopted, and executed at scale. The role will focus on building repeatable workflows, reusable delivery components, adoption models, and training approaches that reduce variability across regions and programs while improving defensibility, efficiency, and client outcomes. The successful candidate will bring a forward-looking perspective on geospatial science, digital delivery, and emerging technologies, while also serving as a visible technical ambassador for SWCA in the marketplace. This individual will maintain awareness of industry, scientific, and regulatory trends; strengthen SWCA’s external credibility through technical leadership and professional networks; and help position the company to respond effectively to changing client expectations and evolving market opportunities. This role is ideal for a leader who thrives in complex, matrixed environments and is energized by building systems, creating alignment, and enabling others to deliver high-quality technical work consistently across the enterprise. The Director will report to a Vice President of Practice Technology and may be based in any SWCA office or be fully distributed within the U.S. The role will be in close partnership and collaboration with the Director of Geospatial Services. A letter of interest and resume are required for this application. Application deadline: Our team will begin reviewing applications immediately, and interviews will be scheduled with qualified candidates on a rolling basis. The application process will remain open until we have received a robust pool of qualified candidates. Once we have identified suitable individuals, we may close the application process without prior notice. We appreciate the time and effort invested by all applicants and will carefully consider each submission. Qualifications - Previous experience in the application of GIS or remote sensing within the environmental consulting, AEC, or a related industry. - Bachelor’s degree in geography, geospatial science, environmental science, computer science, engineering, or a related field. - Twelve (12) years of progressive experience in geospatial science, geospatial services, remote sensing, or a related technical discipline. - Eight (8) years in a leadership role within a consulting or professional services environment. - Demonstrated experience developing standards, tools, workflows, or delivery models that improve consistency across distributed teams or business units. - Proven ability to influence outcomes across projects, practices, and business lines, including in areas without direct authority. - Consistent track record of communicating highly technical concepts to a wide variety of stakeholders and organizational levels. - Demonstrated ability to direct high-quality, complex, interdisciplinary technical work and contribute to long-term technical strategy. - Strong awareness of market, technical, and regulatory trends relevant to geospatial services and digital delivery. - Experience mentoring others and helping build technical capability, talent pipelines, and succession depth. - Ability to travel to leadership meetings, industry events, client-facing engagements, and operational planning sessions as needed. Requirements - Advanced degree and/or professional certification in geography, geospatial science, environmental science, computer science, engineering, or a related field. - Experience representing a company or practice externally through technical presentations, publications, professional associations, or regulator/industry engagement. - Experience developing and operationalizing AI-enabled workflows, digital transformation, enterprise adoption, or field-data workflow standardization. - Technical knowledge of environmental consulting, project delivery systems, biological sciences, cultural resources, or other related SWCA service areas. - Experience working in matrixed organizations that require collaboration across operations, technical leadership, and client-facing teams. Benefits - Competitive salary range: $153,580/year to $201,050/year. - Performance bonuses for regular-status employees. - Comprehensive benefits package. - Forward-thinking workplace flexibility. - Award-winning career development opportunities. Company Description SWCA Environmental Consultants is a growing employee-owned firm, providing a full spectrum of environmental services. With offices across the United States, SWCA is one of the largest environmental compliance firms and ranks among Engineering News-Record’s Top 200 Environmental Firms. We are #OneSWCA and collaborate across all our offices, programs, and disciplines. We are #AlwaysLearning, we #NeverSettle, and we #GiveBack. It is imperative for the successful candidate to fit SWCA's unique culture. Do you appreciate sustainability and environmental awareness? Is giving back to your community a priority? SWCA is a team of scientists, planners, technical experts, and corporate services professionals that are committed to our culture. Our company purpose is to preserve natural and cultural resources for tomorrow while enabling projects that benefit people today. You are invited to be a part of our success story.

Director, Quality Assurance Remote Bridgeway is seeking a Director, Quality Assurance to join our Technology team. This leader will not only define and drive the QA strategy but will also actively engage in the design, development, and execution of testing solutions. The Director, QA will lead by example—remaining close to the code, automation frameworks, and testing practices—while building a high-performing team and ensuring delivery of high-quality software products that meet business, regulatory, and customer requirements. This role manages QA Engineers and QA Analysts, develops scalable testing strategies, and drives continuous improvement across processes, tools, and methodologies. The ideal candidate thrives in a player-coach capacity, balancing strategic leadership with direct technical contribution. This role will work closely with Product, Engineering, and Operations to embed quality throughout the software development lifecycle (SDLC). This is a remote position, with occasional travel. East Coast candidates preferred. Key Responsibilities: - Lead as a hands-on, player–coach QA leader, contributing directly to test automation design, framework development, code reviews, and the resolution of complex quality and production issues. - Define, implement, and evolve the overall QA strategy, standards, and best practices across manual and automated testing, ensuring alignment with business, regulatory, and customer requirements. - Architect and scale modern automation frameworks and CI/CD-integrated testing solutions, driving increased test coverage, reliability, execution speed, and long-term maintainability. - Own the end-to-end test lifecycle, including test planning, test case design, regression strategy, execution, defect management, and reporting, ensuring processes are repeatable, data-driven, and effective. - Ensure comprehensive quality coverage across all testing dimensions, including functional, regression, integration, performance, and security testing. - Embed quality deeply within Agile, Scrum, and DevOps workflows, promoting a shift-left testing culture focused on early validation, defect prevention, and continuous feedback throughout the SDLC. - Leverage metrics and insights to drive decisions, providing clear visibility into quality trends, release readiness, risks, and outcomes to technical and executive stakeholders. - Continuously improve QA processes, tooling, and execution, identifying bottlenecks and risks, piloting new technologies, prioritizing initiatives effectively, monitoring execution, and adjusting course as needed. - Build, lead, and mentor a high-performing QA team, fostering a culture of collaboration, accountability, and continuous improvement. This includes hiring, setting and monitoring individual performance objectives, career development, performance appraisals, and providing regular feedback and coaching. - Set clear expectations and create a positive work environment based on accountability, in collaboration with the engineering and management teams. - Build and maintain productive relationships across departments, navigating organizational complexity and silos.   - Lead and/or contribute to cross-functional initiatives and change efforts.   - Communicate clearly and persuasively, adapting messages for diverse technical and business stakeholders across levels and functions. Qualifications: - 7+ years of experience in software quality assurance, including 3+ years leading and managing QA teams delivering commercial software products (SaaS, on‑prem, and/or mobile). - Proven experience leading in a hands‑on technical leadership role, balancing people leadership with direct contribution to test automation, reviews, and complex quality issues. - Strong technical expertise in test automation, including designing, building, and maintaining scalable, maintainable automation frameworks and contributing production‑quality code. - Proficiency in Python and working knowledge of the .NET framework. - Deep experience with modern test automation tools and frameworks such as Playwright, Selenium WebDriver, TestNG, Cucumber, and SmartBear tools (TestComplete, ReadyAPI or similar). - Demonstrated experience integrating automated testing into CI/CD pipelines and DevOps toolchains (e.g., Azure DevOps or comparable platforms). - Hands‑on experience with test management and defect tracking tools, and ownership of test planning, execution, and reporting practices. - Strong analytical and problem‑solving skills, with experience using quality metrics and data to assess risk, inform release decisions, and drive continuous improvement. - Extensive experience delivering software in Agile/Scrum environments with frequent release cadences. - Passion for modernizing QA practices, including automation‑first strategies and movement toward cloud‑native (PaaS) architectures. - Bachelor's degree in Computer Science, Software Engineering or related discipline