Role Description We are currently looking for an Intermediate Document Control Specialist to join our Vancouver team. As the successful candidate, you will be responsible for: - Document control, distribution of documents, retrieval and filing of all project documents. - Other related duties as directed by the Document Control Group Lead. - Accountability to Project Managers for meeting scheduled deadlines. A Day in the Life: - Work for multiple clients with varying requirements. - Quality check incoming and outgoing documents, in accordance with Allnorth’s QMS and client procedures. - Assist disciplines with understanding of internal and client document control requirements. - Attend project meetings as required. - Keep other personnel updated on new document versions and how to obtain access. - Handle records across various departments. - Create templates for use by other personnel. - Maintain confidentiality regarding sensitive documents. Qualifications - A diploma, degree, or certificate in an applicable field is an asset, but not required. - 3-5 years’ experience working with engineering and vendor documents. - A solid understanding of document lifecycles, revision control, and overall document control best practices. - Worked in various Electronic Document Management Systems (EDMS). - Effective, professional communication with other departments, clients, and vendors. - A working knowledge of Microsoft Suite, Adobe Acrobat, and Bluebeam Revu. - Attention to detail. - Ability to multitask in a schedule-driven environment with shifting priorities. - A willingness to learn from a team of experienced document controllers. Benefits - Flexible work schedule and location for better work-life balance. - Ability to work On-site, Hybrid, or Remote (Must reside within Canada, preferably within the Calgary or Vancouver area). - Maternity leave top-up and parental leave. - Comprehensive benefits package includes extended health and dental coverage, and RRSP matching. - Employee Assistance Program for team members and their families. - A culture of respect and inclusivity fosters long-term relationships and a team atmosphere. - Professional development and growth opportunities (e.g. New and Young Worker Mentorship program). - Opportunity to become a shareholder in a team-owned company. - Team Member Referral Program. - A paid “Volunteer Day” away from work to support the community. - Monthly “Lunch & Learn” sessions. - Opportunities to bond with other team members, have fun and make a difference through involvement in social and safety committees, as well as fundraising and community support initiatives (e.g. Movember, Pi Day, Food Banks, Women’s Shelters, Ronald McDonald House, Earth Day clean ups, etc.).

Role Description TabaPay is currently hiring an Implementation Manager to grow our Client Success Team. We are looking for a candidate to work directly with clients to implement on-demand, real-time payments programs. The Implementation Manager is responsible for the execution of high-quality client onboarding procedures from the project kick-off to launch. They bring impactful programs to life by: - Extracting a comprehensive understanding of our client's goals and friction points - Considering all partner perspectives and capabilities - Fueling the power of internal departments In this role, you will: - Develop and implement a project plan - Act as an internal advocate for client needs - Proactively identify and resolve potential roadblocks to successful implementation Qualifications - Bachelor’s degree in Business or Project Management preferred - 5+ years of Payments experience - 5+ years leading and running multiple sophisticated projects at once - Detail-oriented, self-motivated, and persistent with the ability to set priorities and be flexible in a changing environment - Excellent written communication and presentation skills - Experience in early-stage products, markets, and companies preferred - Experience in both internal and external stakeholder management - Excellent at planning, organizing, and managing time - Ability to connect with various levels within the organization - Challenging the status quo is your second nature - Curiosity mindset Requirements - Own multiple implementation projects simultaneously from contract signature to project completion - Adhere to the PMO framework and processes to facilitate the creation, communication, and ongoing management of the project plan and related project artifacts - Handle changes in scope and understand the implications of them - Assist in the creation of the standardized process to onboard new clients and programs - Work hand in hand with the sales team to assist with pre-sales and scoping discussions - Work closely with compliance, operations, finance, and support teams to discuss and track implementation details and nuances pre and post-launch - Communicate and report project status to various levels of leadership and stakeholders - Coordinate internal and external resources to ensure a timely and successful launch - Become a specialist in our product, configuration, and internal processes - Identify, manage, and mitigate project risk - Prepare and lead training for new customers and users to ensure a seamless onboarding process Benefits - 100% employer-paid health care insurance including medical, dental, vision, and life insurance (for employee only) - Employer 401K Matching - Generous and Flexible PTO The pay range for this position is $100,000-$120,000 DOE, however, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

• Own technical sales engagements from discovery through close • Deliver tailored, high-impact demos focused on business outcomes • Translate customer workflows into Federato configurations — including quoting, rating, endorsements, and portfolio optimization • Lead RFP and security questionnaire completion in collaboration with Product and Security teams • Build and maintain reusable demo environments reflecting target customer segments • Develop onboarding materials, configuration libraries, and example rating logic • Partner with the Manager, Pre-Sales and Product Marketing to refine messaging frameworks and technical collateral • Co-define and continuously improve the pre-sales lifecycle (discovery, solutioning, handoffs, etc.) • Contribute to shared team assets like: • Discovery playbooks • Configuration scopes and success criteria templates • Demo setup guides and walkthroughs • Collaborate with Product and Engineering to align roadmap with customer pain points • Surface recurring objections and product gaps with clarity and context • Provide post-sale context to Implementation & Customer Success

Meet the Team Cisco ThousandEyes is a Digital Assurance platform that empowers organizations to deliver flawless digital experiences across every network - even the ones they don't own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues - before they impact end- user experiences. ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco's leading Networking, Security, Collaboration, and Observability portfolios. Your Impact When enterprise customers adopt ThousandEyes, early success depends on expert guidance and hands-on enablement. As an Implementation Engineer, you will engage with customers during the initial stages of their journey to ensure successful deployment, adoption, and value realization of the ThousandEyes platform. You will deliver enablement, implementation, and optimization services, acting as a trusted technical advisor throughout the engagement. This includes planning and executing deployments, configuring monitoring, documenting solutions, delivering customer training, and providing best-practice recommendations tailored to each environment. The role requires deep knowledge of the ThousandEyes platform, experience with monitoring systems, and a strong foundation in core network architecture. You will be a polished, customer-facing generalist, comfortable engaging with a broad range of technical and business stakeholders. Minimum Qualifications - Project management and consulting experience with the ability to prioritize and accomplish tasks in tight timeframes - Firm grasp of network and application protocols (Cisco/Juniper certification strongly preferred) - Experience maintaining or implementing LAN/WAN environments - Familiarity with web technologies (deployment, maintenance, debugging) including REST APIs - Experience with at least one programming language (Java, Python, JavaScript, etc.) Preferred Qualifications - Bachelor's or advanced degree in a technical field, or equivalent working experience - At least 5+ years experience working in a customer-facing role - Experience with Cloud/SaaS software products - Enjoy a fast-paced, multifaceted environment - Outstanding communication and problem-solving skills - A standout "customer first" attitude Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.