Role Description The People Operations Coordinator provides administrative and operational support for the People (HR) team and helps deliver an excellent candidate & employee experience across the employee lifecycle. This role manages day-to-day people operations tasks while supporting a positive, inclusive workplace. Primary Responsibilities - Maintain HRIS and employee records (updates, audits, and reporting) to ensure accuracy and compliance with federal/state/local laws. - Support benefits administration: enrollments, changes, liaise with benefits vendors, and assist employees with benefits questions. - Assist with payroll processes by preparing and validating data, timesheet follow-up, and coordinating with payroll provider. - Manage leave tracking and accommodations (FMLA, short-term disability, other leaves), ensuring compliance and timely communication. - Prepare standard HR reports and dashboards (turnover, headcount, new hires, diversity metrics) and support ad-hoc analyses. - Maintain and update People policies, procedures, and the employee handbook; support policy rollouts and training. - Support HR projects (process improvements, system implementations, DEI initiatives) and other duties as assigned. Qualifications - 2–4 years of experience in HR, People Operations, or administrative role supporting HR functions. - Familiarity with ATS systems (e.g., Workable) and strong comfort with Microsoft OneDrive, Microsoft SharePoint, Excel/Google Sheets. - Proficient with Rippling HRIS system. - Solid knowledge of employment-related documentation and basic compliance (I9, W-4, state reporting). - Excellent verbal and written communication skills; strong attention to detail and organizational skills. - Demonstrated ability to manage competing priorities and deliver tasks on deadline in a fast-paced environment. - High degree of confidentiality, professionalism, and sound judgment. - This role will primarily support the North America People Operations team and therefore requires availability to work during US business hours to effectively collaborate with employees, managers, and stakeholders across the region. Education - Associate’s or bachelor’s degree in human resources, Business Administration, or related field. Benefits - Being an integral part of a dynamic, growing company that is well respected in its industry. - Competitive pay based on experience.

• Provide advanced operational HR support across multiple countries or complex jurisdictions • Lead operational delivery of organisational changes • Support operational readiness and implementation of country expansions • Ensure operational compliance with local labour laws • Act as a senior escalation point for complex operational HR matters • Drive operational governance, consistency, and best practice across supported countries • Support development of operational frameworks, SOPs, and escalation models • Provide coaching and guidance to Global People Services team members • Partner with HRBPs and business leaders to operationalise workforce and organisational changes • Lead operational improvement initiatives across regions

• Help ensure that employees have a smooth and positive experience from onboarding through their day-to-day journey with Azurreo. • Preparing employment contracts, amendments, certificates, and HR documentation. • Maintaining accurate employee records and personnel files. • Monitoring contract renewals and probation periods. • Tracking employee leave balances and HR-related data. • Supporting monthly payroll preparation and validation. • Acting as a first point of contact for employee questions and requests. • Following up on HR-related inquiries and ensuring timely responses. • Coordinating onboarding activities for new team members. • Supporting initiatives that improve employee engagement and experience. • Helping improve and streamline HR processes.

• проведення Employee lifecycle: Onboarding, Adaptation, Probation / Performance, Termination, PP check-ins, Internal transfer • адміністрування HR процесів в HR-системах (HiBob, Jira) • комунікація між співробітниками та керівництвом для вирішення питань і виявлення можливостей для покращень • брати участь у регулярних практиках, пов’язаних з HR (1:1, surveys, зворотній зв’язок тощо) з цінними висновками та планами подальшого розвитку • взаємодія зі співробітниками для розуміння їх потреб, питань і побажань, а також для надання належної підтримки в рамках позиції