Job Description Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable, we're creating a place where amazing career moments are made possible. Position Overview We're searching for a Customer Implementation Specialist to join our Onboarding & Success Services team in a remote role. To keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. What You'll Do Own the Implementation Process: Manage complex solution implementation projects from planning through execution, ensuring all milestones are met on time and within scope. Lead Customer Engagement: Build strong relationships with clients, set clear expectations, and communicate effectively. Deliver with Precision: Demonstrate exceptional attention to detail-because the little things matter to our clients and make the difference between good and great. Drive Technical Excellence: Assist clients with product-related configuration decisions, troubleshoot advanced technical issues, and maintain expert-level knowledge of Applied Systems products. Support Data Migrations: Support data migrations for clients in our mergers & acquisitions program, ensuring accuracy, integrity, and seamless integration during high-impact transition. Collaborate Across Teams: Partner with internal stakeholders to optimize workflows and contribute to process improvements that enhance efficiency and scalability. Champion Quality & Innovation: Identify opportunities for improvement, mentor team members, and lead initiatives that elevate customer experience and departmental performance. We're Excited to Learn More About You Your experience may include: 3+ years of project management or software implementation experience (insurance industry experience is a plus). Proven ability to manage complex projects involving data migration and system integrations. Bachelor's degree or equivalent work experience. You may have other skills or credentials, including: Advanced troubleshooting for product installation and configuration. Proficiency with MS Office and strong analytical/problem-solving skills. Experience with data conversions and system integrations. Exceptional communication, leadership, and organizational skills. Ability to prioritize independently, manage stress, and maintain composure under pressure. We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply! When You Join Team Applied, You Can Expect: A culture that values who you are A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: Medical, Dental, and Vision Coverage Holiday and Vacation Time Health & Wellness Days A Bonus Day for Your Birthday Learn more about the people behind our products at https://www1.appliedsystems.com/en-us/about-us/jobs/ Our targeted starting base salary in the United States for this position ranges from $55,000 - $75,000. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. AI Utilization We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Remote #LI-US

Technical Implementation Customer Success Director Note: Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of employment visas at this time. Neuron7.ai is a fast-growing SaaS company with category-defining AI solutions for customer service, backed by top VCs and a stellar list of angel advisors/investors with incredibly quick traction in the marketplace. Neuron7's AI-powered Resolution Intelligence helps enterprises make accurate service decisions, at scale, by analyzing structured and unstructured data to diagnose and resolve issues in seconds. Neuron7 helps service leaders deliver on crucial metrics like first call resolution, turn-around-time, and margins in complex service environments such as high-tech devices, manufacturing, medical devices, and more. https://www.neuron7.ai We are looking for talented and driven individuals to join the high-impact customer success team at Neuron7.ai. As a Customer Success Director , you are the first point of contact for our customers to learn about, implement, and then benefit from our AI powered Resolution Intelligence products. The role involves closely working with customers’ service leadership teams, internal engineering teams, infrastructure teams, sales teams, and collaboration with the rest of customer success team. This role needs you to switch hats based on the need of the hour: Learn / understand / explain the functioning of AI / NLP technologies while working with customers Help customers realize RoI from their CRM technologies integration with Neuron7 Wear sales hat in contract renewals and upsell/cross-sell cycles Be an advocate of translating customer’s needs to the N7 engineering team Responsibilities: You are the first point of contact for our global customer base You will lead: The customer on-boarding process with optimized solution Integration of their CRM systems with Neuron7 products Data integration steps with engineering teams Collaboration with customer PM for change management activities Development of training content Definition of RoI metrics and other KPIs related to usage, user adoption, and accuracy. Find solutions for customer service challenges with/without using AI / NLP technologies and provide ideas / enhancemens to Neuron7 core product team Develop longterm relationships with customer leadership, key stakeholders to ensure contracts are renewed and able to upsell / cross-sell of Neuron7 products in collaboration with sales teams Learn the new AI / NLP products / features as they are released and showcase demos to customers Develop templates / models and train new customer success team members as needed Qualifications: Proven CSM experience with SaaS product companies, preferably in AI space. 5 to 8 years’ experience in handling mid to large enterprise level integrated programs, collaboration with multiple teamsetc Data-driven to track metrics, build credibility with internal and customers leadership teams. Experience managing / tracking deadlines with highly energetic globally distributed teams. College degree in Technology / Business Management Experience with end-to-end CRM implementations using SFDC, ServiceNow, MS Dynamics, Oracle CX etc. is nice to have What We Do and Value: At Neuron7.ai, we prioritize integrity, innovation, and a customer-centric approach. Our mission is to enhance service decision-making through advanced AI technology, and we are dedicated to delivering excellence in all aspects of our work. Our Commitment to Diversity and Inclusion: Neuron7.ai is committed to fostering a diverse and inclusive workplace. We ensure equal employment opportunities without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital status, or any other characteristic protected by law. If you’re excited about creating exceptional user interfaces and want to be part of a forward-thinking team, we’d love to hear from you!

About Corvus Every physical good spends time in a warehouse, and every warehouse tracks their inventory. Today, nearly 100% of warehouses track their inventory manually using barcode scanners and climbing forklifts. We're Corvus Robotics . Our fully autonomous Corvus One ™ drones use computer vision & robotics to automatically track inventory, improving worker safety and increasing labor efficiency. We believe that data-driven, safe inventory management will optimize the global physical economy and improve economic prosperity for humanity. About the Role With autonomous robots deployed in dozens of Global 2000 companies across the US, we're now ready to introduce the AI inventory revolution with robotics at scale, implementing to hundreds and thousands of warehouses. We’re looking for a hands-on implementation engineer to deliver exceptional installations and champion the operational success of our robotics systems across the US. Specifically, in this role you will: Install and configure the Corvus One hardware system in customer facilities Organize implementation projects for new and existing enterprise customers Swiftly triage and perform incident response to real-world robotics operations at scale Be the “face of innovation” in the education of embodied-AI to customer champions Collaborate with product engineering & customer success to deliver value-add product improvements In this role, you'll spend 80% of time traveling to customer sites , with periodic trips to HQ in Mountain View, CA. The ideal candidate must be able to rent & drive cars in the U.S. We encourage applicants from diverse backgrounds, including recent graduates and international students. The ideal candidate is a strong communicator, driven, and committed to growing & learning quickly. Must haves:

About Moab Moab is building a modern, all-in-one software platform for equipment dealers & rental businesses. Moab is a venture-backed startup. The equipment dealer & rental market is a key part of the multi-trillion dollar construction, agriculture, and logistics industries, and is currently underserved by antiquated incumbent software solutions (most of which were founded in the 1980's and 1990's). Our vision is to connect everyone who is selling, buying, renting, servicing, or utilizing equipment, starting with a new system-of-record for equipment rental businesses that will help our customers create efficiency in the back office and generate more revenue in the front office. We’re a small team of energetic, dedicated, and passionate individuals. We value team members that can not only roll up their sleeves to do hands-on work, but also think clearly & creatively about the big picture. We seek new team members who are eager to dive in and collaborate with the rest of the team to drive impact for our customers and for the business. At Moab, you’ll find significant room for career growth, fostered by a meritocratic culture that prioritizes individual and team development. About the role The implementation manager helps to manage the end-to-end training and implementation that enable Moab to onboard new customers. As part of the implementation team, we’re looking for an individual to help lead training, implementing and on the ground customer success for new customers. As an implementation manager at an early stage start-up, you will have to balance speed vs process while supporting extremely aggressive goals related to growth and efficiency. This is the type of role where you’ll consistently have to do the job of someone two levels above you (e.g., meet with a CEO of a large business) and two levels below you (e.g., respond to customer support tickets). This role rewards do-ers. What you’ll do You’ll design virtual and in-person training for new customers of Moab. You'll travel 10-50% of the time depending on the month. You’ll oversee and facilitate new customer user training and support through the implementation lifecycle. You’ll manage implementations in varying phases concurrently. You’ll create training and implementation plans for customers including what sessions are virtual and in-person and align with the customer on scheduling. You’ll cultivate relationships with these customers and manage expectations. You’ll accurately assess risk and adjust the project plan with minimal impact to go-live timing. You’ll work directly with Moab’s founding team to help solve some of the businesses top priorities. You’ll lead cross-functional efforts, building project roadmaps, getting alignment from different parties, and working through roadblocks as they come up, owning the end-to-end implementation of a given initiative. You’ll pinch hit where necessary, filling in critical gaps to ensure the business can run smoothly. You’ll identify consistent pain points and develop and iterate on processes to help the company solve issues over time. You’ll communicate across teams, bridging different parts of the organization to achieve cross-functional outcomes. You’ll deepen client engagements through strategic interactions, serving as an advisor and advocate for key stakeholders, driving advocacy, organic growth, and referrals. What you need 8+ total years of experience working at a top equipment rental company (e.g., United, Sunbelt, Herc, Cat Rental Stores, top speciality rental companies etc.) You have an incredibly high execution bar and will see projects through from conception to tactical completion to move Moab forward. You consider people, and you love solving complex, ambiguous, cross-functional problems in a people-centric way. You’re both high ownership and low ego, approaching everything with strong outcome orientation and high humility. You’re genuinely curious and creative, wanting to dive deep into a variety of operational processes and systems problems and wanting to think critically to define optimal solutions. You’re observant and anticipate cross-functional issues/needs and potential solutions before the the rest of the company notices. You’re tactical and don’t only sit at a 30,000 foot level. You’re discerning and an incredibly fast learner. Nice to haves Our office is in NYC, ideally the candidate lives in NY. We are also open to remote for the right candidate.