Technical Implementation Customer Success Director Note: Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of employment visas at this time. Neuron7.ai is a fast-growing SaaS company with category-defining AI solutions for customer service, backed by top VCs and a stellar list of angel advisors/investors with incredibly quick traction in the marketplace. Neuron7's AI-powered Resolution Intelligence helps enterprises make accurate service decisions, at scale, by analyzing structured and unstructured data to diagnose and resolve issues in seconds. Neuron7 helps service leaders deliver on crucial metrics like first call resolution, turn-around-time, and margins in complex service environments such as high-tech devices, manufacturing, medical devices, and more. https://www.neuron7.ai We are looking for talented and driven individuals to join the high-impact customer success team at Neuron7.ai. As a Customer Success Director , you are the first point of contact for our customers to learn about, implement, and then benefit from our AI powered Resolution Intelligence products. The role involves closely working with customers’ service leadership teams, internal engineering teams, infrastructure teams, sales teams, and collaboration with the rest of customer success team. This role needs you to switch hats based on the need of the hour: Learn / understand / explain the functioning of AI / NLP technologies while working with customers Help customers realize RoI from their CRM technologies integration with Neuron7 Wear sales hat in contract renewals and upsell/cross-sell cycles Be an advocate of translating customer’s needs to the N7 engineering team Responsibilities: You are the first point of contact for our global customer base You will lead: The customer on-boarding process with optimized solution Integration of their CRM systems with Neuron7 products Data integration steps with engineering teams Collaboration with customer PM for change management activities Development of training content Definition of RoI metrics and other KPIs related to usage, user adoption, and accuracy. Find solutions for customer service challenges with/without using AI / NLP technologies and provide ideas / enhancemens to Neuron7 core product team Develop longterm relationships with customer leadership, key stakeholders to ensure contracts are renewed and able to upsell / cross-sell of Neuron7 products in collaboration with sales teams Learn the new AI / NLP products / features as they are released and showcase demos to customers Develop templates / models and train new customer success team members as needed Qualifications: Proven CSM experience with SaaS product companies, preferably in AI space. 5 to 8 years’ experience in handling mid to large enterprise level integrated programs, collaboration with multiple teamsetc Data-driven to track metrics, build credibility with internal and customers leadership teams. Experience managing / tracking deadlines with highly energetic globally distributed teams. College degree in Technology / Business Management Experience with end-to-end CRM implementations using SFDC, ServiceNow, MS Dynamics, Oracle CX etc. is nice to have What We Do and Value: At Neuron7.ai, we prioritize integrity, innovation, and a customer-centric approach. Our mission is to enhance service decision-making through advanced AI technology, and we are dedicated to delivering excellence in all aspects of our work. Our Commitment to Diversity and Inclusion: Neuron7.ai is committed to fostering a diverse and inclusive workplace. We ensure equal employment opportunities without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital status, or any other characteristic protected by law. If you’re excited about creating exceptional user interfaces and want to be part of a forward-thinking team, we’d love to hear from you!

About Corvus Every physical good spends time in a warehouse, and every warehouse tracks their inventory. Today, nearly 100% of warehouses track their inventory manually using barcode scanners and climbing forklifts. We're Corvus Robotics . Our fully autonomous Corvus One ™ drones use computer vision & robotics to automatically track inventory, improving worker safety and increasing labor efficiency. We believe that data-driven, safe inventory management will optimize the global physical economy and improve economic prosperity for humanity. About the Role With autonomous robots deployed in dozens of Global 2000 companies across the US, we're now ready to introduce the AI inventory revolution with robotics at scale, implementing to hundreds and thousands of warehouses. We’re looking for a hands-on implementation engineer to deliver exceptional installations and champion the operational success of our robotics systems across the US. Specifically, in this role you will: Install and configure the Corvus One hardware system in customer facilities Organize implementation projects for new and existing enterprise customers Swiftly triage and perform incident response to real-world robotics operations at scale Be the “face of innovation” in the education of embodied-AI to customer champions Collaborate with product engineering & customer success to deliver value-add product improvements In this role, you'll spend 80% of time traveling to customer sites , with periodic trips to HQ in Mountain View, CA. The ideal candidate must be able to rent & drive cars in the U.S. We encourage applicants from diverse backgrounds, including recent graduates and international students. The ideal candidate is a strong communicator, driven, and committed to growing & learning quickly. Must haves:

About Moab Moab is building a modern, all-in-one software platform for equipment dealers & rental businesses. Moab is a venture-backed startup. The equipment dealer & rental market is a key part of the multi-trillion dollar construction, agriculture, and logistics industries, and is currently underserved by antiquated incumbent software solutions (most of which were founded in the 1980's and 1990's). Our vision is to connect everyone who is selling, buying, renting, servicing, or utilizing equipment, starting with a new system-of-record for equipment rental businesses that will help our customers create efficiency in the back office and generate more revenue in the front office. We’re a small team of energetic, dedicated, and passionate individuals. We value team members that can not only roll up their sleeves to do hands-on work, but also think clearly & creatively about the big picture. We seek new team members who are eager to dive in and collaborate with the rest of the team to drive impact for our customers and for the business. At Moab, you’ll find significant room for career growth, fostered by a meritocratic culture that prioritizes individual and team development. About the role The implementation manager helps to manage the end-to-end training and implementation that enable Moab to onboard new customers. As part of the implementation team, we’re looking for an individual to help lead training, implementing and on the ground customer success for new customers. As an implementation manager at an early stage start-up, you will have to balance speed vs process while supporting extremely aggressive goals related to growth and efficiency. This is the type of role where you’ll consistently have to do the job of someone two levels above you (e.g., meet with a CEO of a large business) and two levels below you (e.g., respond to customer support tickets). This role rewards do-ers. What you’ll do You’ll design virtual and in-person training for new customers of Moab. You'll travel 10-50% of the time depending on the month. You’ll oversee and facilitate new customer user training and support through the implementation lifecycle. You’ll manage implementations in varying phases concurrently. You’ll create training and implementation plans for customers including what sessions are virtual and in-person and align with the customer on scheduling. You’ll cultivate relationships with these customers and manage expectations. You’ll accurately assess risk and adjust the project plan with minimal impact to go-live timing. You’ll work directly with Moab’s founding team to help solve some of the businesses top priorities. You’ll lead cross-functional efforts, building project roadmaps, getting alignment from different parties, and working through roadblocks as they come up, owning the end-to-end implementation of a given initiative. You’ll pinch hit where necessary, filling in critical gaps to ensure the business can run smoothly. You’ll identify consistent pain points and develop and iterate on processes to help the company solve issues over time. You’ll communicate across teams, bridging different parts of the organization to achieve cross-functional outcomes. You’ll deepen client engagements through strategic interactions, serving as an advisor and advocate for key stakeholders, driving advocacy, organic growth, and referrals. What you need 8+ total years of experience working at a top equipment rental company (e.g., United, Sunbelt, Herc, Cat Rental Stores, top speciality rental companies etc.) You have an incredibly high execution bar and will see projects through from conception to tactical completion to move Moab forward. You consider people, and you love solving complex, ambiguous, cross-functional problems in a people-centric way. You’re both high ownership and low ego, approaching everything with strong outcome orientation and high humility. You’re genuinely curious and creative, wanting to dive deep into a variety of operational processes and systems problems and wanting to think critically to define optimal solutions. You’re observant and anticipate cross-functional issues/needs and potential solutions before the the rest of the company notices. You’re tactical and don’t only sit at a 30,000 foot level. You’re discerning and an incredibly fast learner. Nice to haves Our office is in NYC, ideally the candidate lives in NY. We are also open to remote for the right candidate.

Leader Bank is looking for exceptionally dedicated team members to join one of the region's fastest growing community banks and mortgage lenders. At the time of its founding in 2002, Leader Bank had one branch office, $6.5 million in assets and 7 team members. Since then, the Bank has become of the most successful banks in Massachusetts with more than $4.5 billion in assets, more than 400 team members, 7 branch offices, and annual mortgage originations of over $2 billion. Exemplary products and an innovative spirit have driven Leader Bank's rapid growth over the years, and our team members embrace these values. Our mission is to obsess over our clients, make them feel valued, and maintain long-term relationships with them by constantly enhancing our products and processes to always be improving our client experience. For our team members, Leader Bank prioritizes competitive compensation and benefits, a healthy work-life balance, and an environment that fosters diversity and inclusion. Summary The Small Business Administration (SBA) Loan Officer is responsible for developing, soliciting and promoting new SBA loans independently by working and maintaining relationships with outside and inside referral partners. The role will develop a plan to generate new loan applications, prepare credit analyses, present credit requests to executive management, monitor payment records, and maintain a working relationship with current and potential borrowers. Responsibilities Direct calling on referrals from inside and outside bank partners in a direct effort to develop new loan business. Meet/exceed production related goals on new loans, per individual lender LO. Collect necessary information from loan applicants for loan requests to be understood, properly underwritten, and monitored through weekly pipeline sales meetings. Respond to the credit department's questions pertaining to the underwriting process to determine the credit worthiness of loan applicants. Effectively present information to senior management. Work with customers throughout the application and closing process Maintain working knowledge of lending related legal and regulatory compliance issues in coordination with our VP of SBA Administration/Operations. Participate in regular sales and marketing meetings and events to promote the bank's products and services. Provide exceptional client service Qualifications Salary Minimum: $126,308 - Salary Max: $189,462 The range listed is just one component of Leader Bank's total compensation package for team members. Other rewards may include annual bonuses, commissions, short- and long-term incentives, and program-specific awards. In addition, Leader Bank provides a variety of benefits to eligible team members, including health insurance coverage, a team member wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off and vacation. Leader Bank, N.A. is an Equal Opportunity and Affirmative Action employer and does not discriminate on the basis of race, color, religion, age, gender, marital status, sexual orientation, national origin, disability, military status, veteran status or any other protected class. Leader Bank is an E-Verify® participant. * For more information, click on the links below: https://www.everify.gov/sites/default/files/everify/images/manuals/EVParticipationPoster.JPG https://www.e-verify.gov/sites/default/files/everify/images/manuals/IERPoster.jpg * E-Verify® is a registered trademark of U.S. Department of Homeland Security