Brenntag logo
Brenntag

We're the global market leader in full-line range of chemical & ingredient products and value-added services.

Account Manager HI&I

Location

United States

Posted

40 days ago

Salary

0

Seniority

Lead

Job Description

Account Manager HI&I

Brenntag

Role Description Account Managers are responsible for managing the overall sales efforts in their assigned territory to maximize sales and profit. They must utilize frequent face-to-face and/or telephone contact in a consultative sales approach to ensure the satisfaction of customer needs. They must identify selling opportunities and assertively act upon the opportunities that offer maximum potential and/or gross profit - both with existing customers through cross- and range-selling as well as with new leads. They must uphold Brenntag's core values and focus on customer excellence in all regards every day. Job Description: - Customer Business Development (70%) - Meet sales objectives and focus on customer retention as well as improving overall customer satisfaction (also through digital channels). - Identify customer potentials, i.e., opportunities for cross- and range-selling to existing customers and engage relevant stakeholders (e.g., Brenntag Specialties sales staff). - Set strategies and targets for growth of customers in assigned territory (sales plan); align with Sales Manager. - Frequently conduct customer visits and prepare the meetings using all available tools and reports, coordinate, negotiate and close proposals. - Manage spot business/rush offers, get support from Commercial Assistant when necessary. - Liaise with relevant stakeholders to create in a timely manner the best solution for the customer and extract maximum value (e.g., Sales Management/Product Management for Pricing topics). - Act as major point of contact to customers in assigned territory in all commercial matters. - Conduct market studies on potential new product opportunities by contacting customers to gather interest and test market demand. - Leverage Brenntag Connect to generate and maximize sales. - New Customer Generation (10%) - Spot opportunities for launching sales projects in cooperation with other departments like Product Management. - Identify and prioritize prospective customers. - Get in contact with prospects and involve relevant stakeholders to nurture leads down the pipeline. - Liaise with Brenntag Specialties sales staff on customers with new Brenntag Essentials business opportunities. - Sales & General Admin (15%) - Set and maximize prices considering value-based pricing and customer segmentation within guidelines provided by Product Management. - Ensure appropriate data administration and documentation of all business cases in the local CRM system (e.g., post processing of visits, creation of customer projects). - Update and maintain customer opportunity pipelines and potentials in the CRM system. - Complete sales and revenue-related reporting. - Drive commercial and functional excellence based on guidance/input from Commercial Excellence Function. - Provide regular forecasts of product demand from customers to Product Management to optimize projected demand requirements. - Know-How Management (5% to-be) - Maintain an up-to-date level of product knowledge, e.g., via training. - Keep up to date with changes and updates in the product portfolio and in the market. - Keep up to date on feedstock and upstream developments that impact product price movements. Qualifications - Preferably Post-Secondary Education with a focus in Business, Science or equivalent. - Experience in the chemical distribution business, preferably in a sales capacity (3 to 5 years previous experience in sales role). Benefits - We aim to create an environment where the best people want to work, where they can turn their passion into their job and realize their full potential. - Individual development, on-the-job training, and development programs designed to help our employees grow in their careers. - Paid parental leave. - Education assistance program. - Employee assistance program. - Various healthcare plan options as well as 401(k).

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