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Tenpo logo
Tenpo

Tenpo | Una cuenta muy tú. Ya somos más de 2.2MM de clientes, únete 🚀 💚.

Product Owner – Backoffice

Product ManagerProduct ManagerFull TimeRemoteSeniorTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

Chile

Posted

23 days ago

Salary

0

Seniority

Senior

Bachelor Degree3 yrs expSpanish

Job Description

Product Owner – Backoffice

Tenpo

• Traducir los objetivos estratégicos de la Gerencia de Operaciones en un backlog priorizado y ejecutable. • Liderar el squad de Backoffice para diseñar, construir y evolucionar las herramientas internas. • Definición y gestión del Roadmap claro, accionable y priorizado a corto y mediano plazo. • Priorización del Backlog con valor operativo para maximizar el impacto del trabajo del squad. • Co-liderar el Squad Ágil y facilitar las ceremonias de Scrum/Kanban. • Redactar historias de usuario con criterios de aceptación claros. • Actuar como puente conector entre los equipos de Operaciones, Soporte, Riesgo, Fraude, Compliance e Ingeniería. • Asegurar cumplimiento con estándares de seguridad, auditabilidad, gestión de roles y manejo de datos sensibles. • Utilizar métricas de performance operativa para validar hipótesis y medir el impacto post-lanzamiento.

Job Requirements

  • Profesionales de Ingeniería Civil, Industrial, Informática, Comercial, Administración de Empresas o carreras afines (se valora experiencia equivalente demostrable).
  • Certificaciones (Deseables): Certified Scrum Product Owner (CSPO); formación en UX/Design Thinking aplicado a productos internos; cursos de Product Analytics (Reforge, Pragmatic Institute o similares).
  • 3 años de experiencia en roles de Product Owner, Product Manager o posiciones equivalentes gestionando productos tecnológicos.
  • Haber liderado el ciclo de vida completo (end-to-end) de herramientas internas (Backoffice, CRM operativos, plataformas de soporte o plataformas B2B), priorizando requerimientos en entornos de alta demanda y recursos limitados.
  • Trabajo previo en Fintechs, banca, neobancos, plataformas de pago o industrias reguladas, colaborando con stakeholders de Fraude, Riesgo y Compliance.

Benefits

  • Presupuesto anual para autogestionar capacitación.
  • Teletrabajo.
  • Día del cumpleaños libre.
  • Medio día cumpleaños hij@s/padres.
  • Viernes cortos (todos los viernes terminamos a las 14 horas).
  • Work from anywhere (¡Trabaja desde donde quieras! Solo recuerda tener una buena conexión a internet).

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