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Tenpo | Una cuenta muy tú. Ya somos más de 2.2MM de clientes, únete 🚀 💚.
Product Owner – Backoffice
Location
Chile
Posted
23 days ago
Salary
0
Seniority
Senior
Job Description
Product Owner – Backoffice
Tenpo
• Traducir los objetivos estratégicos de la Gerencia de Operaciones en un backlog priorizado y ejecutable. • Liderar el squad de Backoffice para diseñar, construir y evolucionar las herramientas internas. • Definición y gestión del Roadmap claro, accionable y priorizado a corto y mediano plazo. • Priorización del Backlog con valor operativo para maximizar el impacto del trabajo del squad. • Co-liderar el Squad Ágil y facilitar las ceremonias de Scrum/Kanban. • Redactar historias de usuario con criterios de aceptación claros. • Actuar como puente conector entre los equipos de Operaciones, Soporte, Riesgo, Fraude, Compliance e Ingeniería. • Asegurar cumplimiento con estándares de seguridad, auditabilidad, gestión de roles y manejo de datos sensibles. • Utilizar métricas de performance operativa para validar hipótesis y medir el impacto post-lanzamiento.
Job Requirements
- Profesionales de Ingeniería Civil, Industrial, Informática, Comercial, Administración de Empresas o carreras afines (se valora experiencia equivalente demostrable).
- Certificaciones (Deseables): Certified Scrum Product Owner (CSPO); formación en UX/Design Thinking aplicado a productos internos; cursos de Product Analytics (Reforge, Pragmatic Institute o similares).
- 3 años de experiencia en roles de Product Owner, Product Manager o posiciones equivalentes gestionando productos tecnológicos.
- Haber liderado el ciclo de vida completo (end-to-end) de herramientas internas (Backoffice, CRM operativos, plataformas de soporte o plataformas B2B), priorizando requerimientos en entornos de alta demanda y recursos limitados.
- Trabajo previo en Fintechs, banca, neobancos, plataformas de pago o industrias reguladas, colaborando con stakeholders de Fraude, Riesgo y Compliance.
Benefits
- Presupuesto anual para autogestionar capacitación.
- Teletrabajo.
- Día del cumpleaños libre.
- Medio día cumpleaños hij@s/padres.
- Viernes cortos (todos los viernes terminamos a las 14 horas).
- Work from anywhere (¡Trabaja desde donde quieras! Solo recuerda tener una buena conexión a internet).
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