• Lead enterprise mobile phlebotomy operations, including vendor performance, workflow execution, and patient access support. • Manage nationwide phlebotomy vendor relationships, contracting, onboarding, service-level performance, and operational escalations. • Oversee Oncology Patient Navigator (OPN) workflow operations and scheduling performance. • Drive operational standardization, workflow optimization, and service-level accountability across enterprise mobile phlebotomy operations. • Own mobile phlebotomy cost-of-goods (COGs) tracking, forecasting, budget management, invoice reconciliation, and variance analysis. • Partner with Finance on forecasting, accruals, budget planning, and cost optimization initiatives. • Monitor and improve operational and financial KPIs, including cost per collection, redraws, no-show rates, utilization, and vendor SLA performance. • Manage purchase orders, invoice validation, vendor audits, and operational reporting processes. • Build and maintain operational and financial reporting dashboards to support leadership decision-making. • Collaborate cross-functionally to resolve operational issues, improve patient experience, and support enterprise initiatives. • Ensure compliance with all regulatory, contractual, privacy, and Quality Management System (QMS) requirements.

• Provide an objective system of wildlife management programs directed at habitat and species management • Direct procedures and policies regionally and statewide • Coordinate with other agency programs and perform budget monitoring • Ensure compliance with agency policies and procedures in data collection

• Directly oversees and supervises day to day operations of designated Coding Department teams. • Prioritize, assess, and re-prioritize daily workflows to ensure timely execution of Coding and meeting/exceeding goals/KPI. • Assist with creation of front-end scrubs/edits based on coding guidelines and denial management review. • Effectively manages the team through streamlined improvement initiatives to ensure the team is highly effective for the providers. • Actively participates and maintain strong new hire training process and assist with policy/procedure documentation and process workflow. • Conduct audits of team members to ensure quality initiatives are being met and exceeded. • Identify and document trends in underpayments, denials, aging receivable that compromise the ability of the Coding team to meet established goals. • Assists with resolution of complex claims or projects and trains team to improve follow up efforts. • Strong analytical skills to prepare project data with external payors and partners. • Motivate, train, evaluate, record and report team members performance and progress. • System matter expert of all Coding functions across the team to maintain a highly efficient and productive team and to ensure process can be trained effectively. • Assist Management in establishing weekly/monthly goals, ensure Coding team members are utilizing all resources and meeting and/or surpassing weekly/monthly KPI’s. • Assist manager with preparing weekly and monthly RCM reporting metrics to remediate any items outside established KPI including status report of projects. • Research and maintain understanding of policy changes across the RCM markets. • Daily reviews of the following programs: Incoming claim/denial volumes, daily billing, rejections, evaluate clean claim rates, and team workflows. • Assist manager in the interview process. • Assist with preparation of team meetings focused on collaboration and process improvement. • Assist Manager with employee performance appraisals and work with the coding team on skill development.

• Support the Field Operations Director in executing field operations strategies across assigned projects. • Serve as a key point of contact between field leadership and project teams to ensure alignment with project goals, schedules, and client expectations. • Participate in project handoff meetings, providing input on manpower, equipment needs, subcontractor coordination, and field execution plans. • Review project documents, drawings, schedules, and scopes to prepare for effective field execution. • Coordinate manpower planning with superintendents and field leaders; communicate and facilitate staffing needs to the Field Operations Director. • Monitor field productivity, safety, quality, and schedule performance across assigned jobs. • Review and analyze field documentation including daily reports, lookahead schedules, site inspections, and KPIs. • Conduct regular site visits to ensure compliance with Mullins Mechanical safety policies, site-specific plans, and OSHA requirements. • Lead or support safety meetings, toolbox talks, Job Safety Analyses (JSAs/MSAs), and incident investigations. • Perform field quality audits to verify installations meet company standards and assist with corrective action plans as needed. • Coordinate equipment delivery, usage, maintenance, and calibration to ensure uninterrupted field operations. • Assist in tracking project progress, identifying potential delays, and implementing mitigation strategies. • Coordinate feedback from field teams with vendors, subcontractors, and suppliers to resolve issues and improve execution. • Support project closeout activities, ensuring field documentation and punch lists are completed accurately and timely. • Participate in lessons-learned meetings and provide feedback to improve future project planning and execution. • Mentor and support superintendents, foremen, and field staff through training, coaching, and performance feedback. • Promote a culture of safety, accountability, teamwork, and continuous improvement in field operations. • Ensure proper timekeeping, attendance tracking, and cost code usage for assigned field personnel. • Support the Field Operations Director during audits, reviews, and leadership meetings as required. • Additional responsibilities may be assigned as business needs evolve.