• Lead 25 to 50+ concurrent, cross-functional projects from inception to completion. • Translate Statements of Work (SOWs) into actionable project plans, milestones, and dependencies. • Serve as the primary client contact, guiding deliverables, timelines, and enforcing accountability. • Run structured updates, routine meetings, and handle conflict or escalations smoothly. • Monitor team capacity, resolve scheduling conflicts, and manage project pacing. • Track project risks, handle scope adjustments, and re-forecast timelines as needed. • Monitor budget burn rates, track project hours, and maintain accurate PM system records. • Maintain scalable delivery templates while ensuring all deliverables meet QA standards and there is alignment with the agreed scope. • Track active project metrics and conduct post-project reviews for continuous improvement.

• Develop and manage end-to-end project plans for new product launches and significant product updates, defining key activities, milestones, timelines, and resource requirements • Conduct project meetings, capture and distribute meeting notes and action items, and track completion of deliverables to ensure quality and integrity across all workstreams • Coordinate closely with cross-functional teams — including Product, Marketing, Sales, Customer Support, Finance and Technology — to ensure smooth implementation and successful commercial launch • Manage cross-team dependencies, anticipate bottlenecks, and escalate blockers before they compound into schedule risk • Own release coordination: define readiness criteria, run go/no-go checkpoints, and document post-launch issues and learnings • Lead significant process improvement initiatives from scoping through implementation, ensuring business objectives are clearly defined and measurable • Identify process gaps, propose lightweight and scalable solutions, and drive adoption across relevant teams • Provide input on how to use resources more effectively; coordinate and negotiate staffing or capacity changes with functional managers as needed • Coach project team members to support achievement of project objectives; provide timely feedback and ensure accountability for deliverables • Maintain project information repositories to ensure quality and integrity of all project documentation and data • Own project tracking for software development workstreams supporting Becker's ecommerce systems (Drupal and Salesforce): maintain Jira hygiene, surface blockers, and manage dependencies end-to-end • Translate technical scope and engineering status into clear stakeholder updates — no jargon, no vague status • Drive prioritization conversations with product and engineering leads using data and business impact, not gut feel • Understand the software development lifecycle well enough to identify risks early, ask the right questions, and unblock engineering teams • Use AI tools (Claude, ChatGPT, or equivalent) to draft status summaries, risk logs, and meeting follow-ups — operating more efficiently and reducing manual overhead • Communicate project status, risks, and decisions to project stakeholders at all levels of the organization with executive presence and confidence • Identify and address project obstacles, demonstrating impartiality and sound judgment when navigating competing priorities • Make effective, business-focused decisions when presented with multiple options for how to progress a project • Strong executive presence, leadership and interpersonal communication skills and ability to interact with all levels within the organization • Utilize established project management methodologies (PMBOK or equivalent) to ensure consistency and rigor and the ability to remain flexible and adaptable to evolving project needs, changing conditions, and team dynamics across all projects • Completes other duties as assigned

• Oversee the planning and early execution phases of EV service center projects • Lead site feasibility assessments and manage due diligence activities • Develop permitting and entitlement strategies • Build and manage project budgets and schedules • Define EV charging infrastructure requirements and coordinate with utilities • Engage with EVSE vendors and contractors • Review and validate electrical design packages for code compliance • Deliver project updates and risk assessments to senior stakeholders

• Lead project team in analysis, design, development, testing and implementation efforts for projects to ensure project deliverables meet expectations for scope, quality, cost, timing, and business objectives • Build and maintain strong relationships with internal team members and our clients • Present and own budgets for the life cycle of the project • Ensure appropriate use of Mosaic’s project management tools, guidelines, and methodologies • Develop, define and execute project plan, scope and deliverables. Engage in decisions that impact project scope and communicate any changes to the team and management • Identify and track issues or obstacles to the project, assess impact and execute a timely resolution