• Drive and orchestrate complex sales cycles • Develop and implement strategic account plans • Utilize consultative selling skills to nurture relationships • Engage a programmatic approach to demand generation • Maintain understanding of strategic competitive landscape and customer needs • Leverage customer success stories for value propositions • Stay updated on industry news and trends

• Serve as the primary point of contact for a portfolio of mid-market and enterprise accounts • Build deep trust with client stakeholders • Lead regular check-ins, Quarterly Business Reviews (QBRs), and executive steering committee calls • Act as the voice of the client inside the agency • Drive account growth by identifying upsell and cross-sell opportunities organically • Manage account P&L and financial forecasting • Partner with sales leadership on strategic account planning • Present new service opportunities and strategic recommendations to clients • Maintain close visibility into project health across all active engagements • Partner with internal delivery teams to resource accounts appropriately • Identify and proactively solve scope creep, stakeholder misalignment, and delivery risk • Develop a thorough understanding of each client's business model and strategic goals • Translate between technical and business contexts

Role Description The Sales Account Manager will report directly to the Director of Sales or their designate and will be responsible for generating and maintaining sales for various product offers and services as well as networking with customers to increase needs in their region and surrounding areas. The successful candidate will be an organized, results-driven individual with excellent communication skills. This position requires frequent travel (more than 50%). Key Responsibilities - Promote and sell products and services to prospective customers - Establish productive, professional relationships with key personnel in assigned customer accounts - Identify customer operational problematic areas and develop strategies and product recommendations to address these issues - Meet with customer accounts to discuss any current problems or areas of improvement - Develop opportunities for product recommendations through customer site visits, meetings, and understanding the processes of each customer - Attend product trials at customer sites to ensure requirements are being met - Communicate with the technical services support team regarding upcoming customer trials and issues with current products to support new product development and design - Communicate with production plants to ensure all customer orders are placed, deliveries are scheduled in a timely manner, and all shipments are completed - Develop quotations for each customer including cost/sales/margin analysis - Complete all necessary internal reports - Communicate with internal departments regularly: Sales, Purchasing, Production, Product Development, Accounts Receivable, Accounts Payable, Field Services, etc. - Frequent travel outside the local area - Additional duties and responsibilities may be assigned, based on business needs Qualifications - Degree or Diploma preferred - Minimum 5 years’ experience as a sales representative - Experience working in the steel industry - Knowledge of the steelmaking or ironmaking process - Excellent selling, communication, and negotiation skills - Excellent computer literacy - Ability to travel, work off hours, and work in a steel mill Physical Requirements - Frequent periods of standing, sitting, walking, and driving a vehicle - Requires the ability to crawl, climb, bend/stoop, kneel/squat, maintain balance, and reach often - Ability to lift, push, and/or carry up to 50 lbs - Workplace is often loud and exposes incumbent to moving mechanical parts, toxic/caustic chemicals, high/precarious places, fumes/airborne particles, humid conditions, and electrical shock Benefits - Extended Healthcare, Dental, and Vision Benefits - Health Savings Account - Life, AD&D, and Dependent Life Insurance - Short Term and Long Term Disability Insurance - Employee Assistance Program - Professional Development - Paid Time Off - 401(k) Match - Competitive Compensation Program - On Demand Pay (Dayforce Wallet)

Role Description We are seeking a seasoned and highly versatile Manager, Web Strategy to take complete ownership of our digital portfolio, which includes four distinct company websites. This critical role requires a strategic thinker who is equally comfortable rolling up their sleeves to execute and manage. You will be accountable for the entire web ecosystem, translating business goals into exceptional user experiences that drive engagement, lead quality, and revenue across all properties. You will manage a dedicated Senior Web Developer and a SEO Manager and work extensively with cross-functional teams. - Develop, own, and execute the comprehensive web strategy for all four corporate websites, ensuring complete alignment with business and marketing objectives (e.g., brand, demand generation, customer support). - Design, implement, and continuously optimize the information architecture and user experience across all sites. - Own all web analytics platforms (e.g., Google Analytics) and rigorously track, interpret, and report on performance KPIs. - Serve as a hands-on contributor, directly executing content updates, minor design changes, and strategic initiatives. - Lead development and maintenance efforts using modern CMS platforms, with proven, extensive experience in Webflow. - Act as the primary web liaison, partnering closely with Marketing, Content, Sales, and other teams to gather requirements and launch integrated campaigns. Qualifications - 10+ years of experience in a web strategy, UX, or digital marketing leadership role, with a focus on managing multiple, complex web properties. - Mandatory hands-on experience with Webflow, including deep knowledge of collection structure, integrations, and deployment. - Expert-level proficiency in web analytics (GA4), user behavior analysis, and Conversion Rate Optimization (CRO) methodologies. - Demonstrated understanding of AEO principles and how to optimize for visibility in AI-generated responses. - Demonstrated ability to function effectively at both a strategic level and an execution level. - Experience managing or mentoring at least one direct report or dedicated developer. - Strong understanding of technical SEO principles, structured data/schema markup, web accessibility, and performance optimization. - Familiarity with AI-powered content, design, and optimization tools. - Excellent communication and project management skills. Requirements - Strong understanding of technical SEO principles. - Experience with web analytics platforms. - Ability to manage cross-functional teams. - Proven experience in content management systems. Benefits - Robust benefits package, including health and dental and 401k with company match. - Flexible Time Off policy or generous PTO plan (role dependent) and paid holidays. - Up to 4 weeks paid bonding leave. - Tuition reimbursement. - Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365. - 24/7 access to virtual medical care with Teladoc. - Quarterly awards based on peer nominations. - Regional discounts and perks. - Opportunities to participate in charitable events and give back to the community.