Role Description Onterris is seeking a Key Client Leader to lead one or more of our most significant client relationships. This role is for driving long-term account growth, deepening client partnerships, and deploying Onterris full environmental platform to help clients solve complex operational, regulatory, and sustainability challenges. This position requires a proven strategic commercial leader who understands the realities of the chemical sector including regulatory pressure, emissions reduction, operational risk, and capital discipline, and can translate those needs into practical, defensible, and commercially sound environmental solutions. The compensation range for this role is $150k to $200k in addition to an annual bonus (10-15%), commensurate with experience, skills, and geographic location. To thrive in this role, you’ll be comfortable taking ownership of the following responsibilities: - Own the enterprise-level relationship for major client(s), serving as the primary executive point of contact and trusted advisor. - Develop and execute a multi-year strategic account plan, including revenue growth targets, service expansion, and client retention strategies. - Lead and coordinate a cross-functional Client Solutions Team, ensuring consistent delivery, clear communication, and accountability across service lines. - Partner with the relevant Market Sector Leader and fellow sector Account Managers to support sector initiatives, while mentoring and providing guidance to staff responsible for leading and managing key accounts across the sector portfolio. - Align the Onterris monitoring, measurement, permitting, remediation, engineering, and advisory services across geographies to the client’s priorities. - Identify, qualify, and advance new opportunities by proactively understanding the client’s assets, regulatory environment, and long-term business objectives. - Ensure disciplined use of CRM tools (e.g., Salesforce), accurate forecasting, and clear reporting to executive leadership. - Provide account-level oversight and accountability by monitoring overall portfolio health (schedule, budget, quality, and risk), intervening when performance or relationships begin to drift, elevating and resolving client issues at the executive level, and ensuring lessons learned are consistently applied to improve outcomes across the account. - Partner with marketing and pursuit teams on major opportunities. - Serve as the internal advocate for the client, translating client needs into actionable direction for technical teams and leadership. - Use client insight to drive continuous improvement, shaping internal practices and capabilities to better meet evolving client and market needs while reinforcing a client-centric culture. Specifics: - Develop a Key Client Plan: Create a comprehensive client plan that includes client intelligence, historical performance, short-, medium-, and long-term goals, relationship mapping, and corresponding action plans. - Salesforce Discipline: Ensure all information is current in Salesforce including account plan, team members, action items, pipeline, bookings and contacts. - Establish a Key Client Solutions Team: Lead a Key Client Solutions Team (cross-functional, multi-business unit) team and create alignment and shared accountability for revenue growth. - Implement Key Client Cadence Calls: Establish monthly calls to review action items, align on initiatives, assess financial performance, and monitor progress toward defined goals. - Maintain a Healthy Pipeline: Build and track a 3×–5× unweighted pipeline and a 1.25× weighted pipeline in Salesforce, aligned to year-over-year growth objectives. - Conduct Key Client Check-Ins: Schedule regular meetings with key client stakeholders, executive sponsors, and market sector leaders, with a goal of at least one engagement per quarter. - Be a brand ambassador: Represent the company at industry events, conferences, and trade shows and increase Onterris market visibility and positioning. Qualifications - 10+ years in sales, account management, or business development (technical or environmental services preferred). - Demonstrated success managing and growing large, complex accounts ($5M–$20M+). - Strong ability to translate technical solutions into commercial value. - Deep experience with CRM systems (Salesforce) and data-driven sales management. - Proven capability in strategic thinking, executive communication and influence, and cross-functional leadership. - Analytical mindset with ability to turn data into actionable insight. - Comfortable operating in a fast-paced, high-accountability environment. Company Description Onterris is a leading global environmental solutions company partnering with organizations to solve complex challenges where environmental pressures, regulatory expectations, and operational risks intersect. Guided by our mission to advance the way of life without compromising the integrity of our environment, we believe environmental responsibility and human progress are fundamentally connected. Our scientists, engineers, field teams, and consultants apply systems thinking that unites science, data, and practical expertise to deliver solutions that strengthen our clients’ resilience, mitigate risk, and protect the air, water, and soil that sustain communities, while uncovering responsible paths forward for planet and progress.

• Lead and oversee a portfolio of HR Digital Transformation programs, ensuring alignment with client business goals and Mercer’s innovative HR technology vision. • Serve as the Executive Sponsor for high-impact projects, providing strategic guidance and delivering compelling presentations to C-suite stakeholders. • Manage, mentor, and inspire a team of Project Managers, fostering a culture of high performance, innovation, and agile project delivery. • Establish and enforce program governance frameworks, KPIs, and digital workflows to ensure consistent, high-quality delivery of HR solutions like Workday implementations and analytics platforms. • Build and maintain trusted relationships with senior executives and HR leaders, translating complex technical and strategic objectives into clear, value-driven outcomes. • Oversee program budgets using cloud-based financial tools, ensuring cost transparency, optimal resource allocation, and maximum ROI across the portfolio. • Anticipate and mitigate risks across programs, implementing data-driven change management processes to adapt to evolving project scopes while maintaining alignment with client goals. • Drive the adoption of cutting-edge HR technologies, including AI, robotic process automation (RPA), and cloud-based integrations, to enhance operational efficiency and deliver measurable business impact. • Lead collaboration across global, multi-national teams, integrating HR tech ecosystems with broader business strategies, such as talent mobility, digital employee wellness, and predictive HR analytics. • Set and continuously refine delivery standards, leveraging interactive dashboards, virtual town halls, and tech-enabled communication to ensure transparency and stakeholder alignment. • Ensure all programs comply with internal policies and external regulations, including stringent data privacy and security standards for HR systems. • Identify and pursue opportunities to expand Mercer’s service offerings, such as HR analytics, digital transformation consulting, or employee experience solutions, to deepen client relationships and drive business growth. • Lead post-implementation reviews, trend analysis, and predictive risk assessments to innovate and optimize future HR processes and program outcomes.

Role Description As a Client Partner, you’ll act as the trusted advisor to our base of customers. Your focus will be on building client relationships and driving future business bookings and revenue. Your role is client champion, a trusted advisor, and facilitator who drives client business results. To succeed in this role, you need to be laser-focused on your client's business, a self-starter with excellent time management skills, able to manage your time and customers’ expectations, while staying adaptable to customer-driven priorities. The Client Partner reports to a Client Director within the Sales organization. - Account management, leading and growing your allocated client accounts - Provide sales support/solutioning to existing customers - Develop new business opportunities from existing accounts - Represent your clients' needs and feedback to our internal teams - Serve as a trusted adviser to ensure customer’s overall satisfaction with our services - Act as strategic adviser to customer and drive awareness of Collaborative service offerings and develop roadmaps - Manage staffing changes on existing accounts and work with sales and delivery to manage escalations - Participate in prospect and sales calls and support the sales to service transition on new deals sold - Maintain key internal and external partnerships with Sales, Solution Architects, Consulting Services, Resource Management, Workday and our alliance partners - Provide guidance on strategic IT roadmaps Qualifications - Workday Experience, preferred - Bachelor's degree or equivalent experience required - Five or more years of experience in a customer services role (consulting or account management) - Ability to engage with senior stakeholders - Practitioner background in HR, Payroll, or Financials is ideal - Ability to travel to customer sites as needed - Excellent verbal and written communication skills, including the ability to deliver presentations at the Executive level - Ability to manage your time, the customer demands, and competing priorities with a high focus on customer service - Ability to work with cross functional teams and develop strategy - Minimal travel required, but must be willing to travel on-site if needed Requirements - The annual salary for this position is between $110,000- $147,500 USD depending on the experience and other qualifications of the successful candidate. - This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans. Benefits - Medical/Dental/Vision/Life Insurance - Paid holidays plus Paid Time Off - 401(k) plan and contributions - Long-term/Short-term Disability - Paid Parental Leave - Employee Stock Purchase Plan Company Description Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Why choose Cognizant: - Entrepreneurial environment that welcomes your ideas - Opportunity to do great work - Outreach programs that support communities and tap into your volunteer spirit - Learning opportunities to help current needs and advancement - Global operations, with opportunities in North America, Europe and Asia Pacific - An abundance of Affinity groups to meet your needs Cognizant Core Values: - Work as One: We think beyond roles, relying on each other’s strengths to win as a team. - Raise the Bar: We always aim for excellence in how we work and what we deliver. - Dare to Innovate: We push boundaries and take chances to reimagine what’s possible. - Do the Right Thing: We all lead with integrity and always make the ethical choice. - Own It: We own the outcomes for our company, colleagues, and community.

Role Description The Plant Digital Partner serves as the primary digital relationship manager for a designated group of manufacturing sites. This role partners with plant leadership to align plant priorities with enterprise digital capabilities, manage demand intake and prioritization, and support the successful deployment and adoption of digital solutions. The Plant Digital Partner works closely with plant operations and enterprise digital teams to help ensure technology investments are aligned to business needs and deliver operational value. - Serve as the primary point of contact between plant leadership and enterprise digital teams, representing plant priorities and operational requirements. - Partner with plant leadership to develop, maintain, and execute plant digital roadmaps aligned with plant priorities and enterprise digital strategy. - Manage intake, assessment, and prioritization of digital initiatives and automation requests, translating plant needs into clear business requirements and implementation priorities. - Partner with plant and corporate leadership to inform plant digital investment priorities and align spending to business value. - Serve as the key escalation point during major technology incidents, coordinating communication between support teams and plant stakeholders to help minimize production downtime. - Lead regular service reviews with plant leadership to align maintenance schedules, planned downtime, and service expectations with plant operations. - Support change management activities, including user readiness, testing, validation, and adoption of new digital capabilities within plant operations. - Coordinate with technology vendors and service providers to support deployment and lifecycle management of plant hardware, including industrial tablets, mobile scanners, and HMIs. Qualifications - Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. - 6+ years of experience in IT/OT business partnering, plant technology leadership, or technical project management within a manufacturing environment. - Strong business relationship management skills, with the ability to build credibility and work effectively with plant leadership in a manufacturing or supply chain environment. - Strong communication skills, including the ability to translate technical constraints into clear operational impacts and communicate plant requirements to enterprise digital teams. - Strong coordination and prioritization skills, with experience managing demand intake, tracking initiatives, and balancing long-term priorities with immediate plant needs. - Working knowledge of manufacturing operations and digital manufacturing technologies, including MES/MOM, industrial data platforms, connected worker solutions, and plant system integrations. - Proven ability to influence across a matrixed organization and drive alignment among plant leadership, centralized technical teams, and other stakeholders. Requirements - Professional Licenses or Certifications: BRMP, PMP, Agile/Scrum, or ITIL certifications preferred. - Certifications in manufacturing technology or automation, such as MESA or ISA CAP, are a plus. Physical Demands - Ability to safely navigate active manufacturing environments requires walking long distances and standing for extended periods on the shop floor. - Must strictly adhere to all site-specific safety, quality, and Personal Protective Equipment (PPE) requirements. Work Environment - Remote, with travel to manufacturing sites as needed. - Travel Required: 10-30% Compensation and Benefits - The target base salary range for this full-time, salaried position is between $117,000-$168,200. - Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. - Total pay may include other forms of compensation. - We offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment.