Marsh & McLennan Companies
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Founded in 1871, Marsh & McLennan Companies is a world-renowned professional service firm that serves the insurance and finance industries. Located in New York,
117 Jobs
Workday Payroll AMS Lead Consultant
Marsh & McLennan CompaniesFounded in 1871, Marsh & McLennan Companies is a world-renowned professional service firm that serves the insurance and finance industries. Located in New York,
Role Description We’re looking for a Workday Payroll AMS Lead Consultant to join our team and play a key role in supporting clients with complex Workday Payroll needs in a fast-moving Application Management Services (AMS) environment. This role is ideal for an experienced Workday professional with deep expertise in Payroll, ideally including Canadian Payroll, who can also bring broader knowledge across related areas such as Time Tracking and Absence. As a Lead Consultant, you’ll serve as a senior functional expert, escalation point, and trusted advisor to both clients and internal team members. This is not a direct people management role, but it does require someone who can mentor others, provide guidance, and help the team navigate issues with confidence and professionalism. What You’ll Do - Lead and support Workday Payroll client engagements within an AMS model - Act as a subject matter expert in Workday Payroll, with a strong preference for Canadian Payroll - Troubleshoot and resolve urgent or complex payroll-related issues in a timely manner - Support adjacent functional areas such as Time Tracking and Absence, where applicable - Serve as an escalation point for consultants and help guide issue resolution - Deliver a high level of client service by providing not just solutions, but also thoughtful advice and consultation - Translate technical or complex system issues into clear, client-friendly communication - Manage and prioritize multiple tickets, requests, and competing demands in a dynamic environment - Collaborate closely with colleagues across the team to ensure quality, responsiveness, and strong client outcomes - Mentor and coach less experienced consultants as needed Qualifications - Strong experience with Workday Payroll - Experience working in a consulting, support, or client-facing Workday environment - Ability to operate as a senior-level resource and trusted advisor - Strong communication and stakeholder management skills - Experience handling issue resolution in a fast-paced, service-oriented environment Preferred Experience - Experience with Canadian Payroll - Exposure to Time Tracking and/or Absence - Previous experience in an AMS/support model - Workday implementation experience or experience supporting Workday Payroll on the client side Who You Are - Comfortable working in ambiguous, less structured environments - Highly organized and able to shift between priorities quickly - Customer-focused, with a mindset of going beyond ticket completion to deliver real value - Proactive, responsive, and calm under pressure - A clear and polished communicator who can explain complex topics simply - Collaborative and willing to jump in where needed - Mature in your career and confident in mentoring others Benefits - Competitive total rewards package - Health and welfare benefits - Tuition assistance - 401K savings and other retirement programs - Employee assistance programs Work Authorization This role is not eligible for employer-sponsored work authorization now or in the future. Applicants must be legally authorized to work in the United States, without current or future sponsorship. Salary Range The applicable base salary range for this role is $111,600 to $223,200. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. Applications Applications will be accepted until: June 30, 2026.
Program Manager - Product Strategy
Marsh & McLennan CompaniesFounded in 1871, Marsh & McLennan Companies is a world-renowned professional service firm that serves the insurance and finance industries. Located in New York,
Title: Program Manager - Product Strategy Locations: Melbourne VIC 3008, Australia Sydney NSW 2000, Australia - Hybrid - Strategy & Development - Job IdR_349503 Job Description: We are seeking a talented individual to join our Transformation and Change team at Mercer. This role will be based in Melbourne or Sydney. This is a hybrid role that has a requirement of working at least three days a week in the office. Program Manager - Product Strategy The Portfolio Team is part of the Mercer Super Transformation and Change Office. This team is responsible for managing the execution of all notable change initiatives across the Mercer Super business. This position will manage several initiatives including complex interdependent streams across Product development, Insurance uplift and activities, Enhancement of Claims, Platform simplification, experience uplift, enhancement of BAU activities; and continual improvements. The primary role of the Program Manager entails providing comprehensive oversight of the Product Strategy delivery roadmap and focused initiatives in the portfolio, thereby ensuring the optimal utilisation of resources to efficiently deliver all initiatives within this program in order to attain the desired objectives and support the Mercer Super portfolio and future strategy. We will count on you to: - Work with Executive sponsors and key stakeholders to understand and support development of high level scope, business case benefits, success measures, priorities, proposed solution design, impacts and delivery considerations. - Structure Program for success, working with delivery groups, enablement teams and business areas to source and incorporate required skills - Manage program budget and validate project financials & forecasts - Scheduling of work and maintaining resource plans. - Project Management as well as Program delivery - Enable effective governance and decision making (e.g Steering Committees) through reporting and appropriate engagement - Facilitate the gathering of project costs and resources time including input from other business units and divisions as required. - Regularly measure & report on project performance against the plan & agreed quality measures; - Set clear expectations, including clarity around roles & responsibilities, for the team on the execution of project deliverables; - Effectively leverage the skills & knowledge of team members to achieve the best solutions. - Identify risks and create & implement mitigation and contingency plans to manage them. What you need to have: - At least 15 years in financial services in Australia - Strong technical understanding of superannuation - Program delivery experience for large, complex strategic initiatives, preferably a regulatory/ risk uplift program - Leadership of large delivery teams - Effectively leverage the skills & knowledge of team members to achieve the best solutions. - Experience with successful Governance, Risk and Compliance implementation across a reasonable sized organisation - Ensure risk and issue management processes are actively managed - Ensure effective escalation processes are established and utilised - Monitor and manage interdependencies within the program and with other projects/programs. - Identify and implement continuous improvements to project delivery and where appropriate propose alternate & innovative strategies or the use of new tools - Direct people management experience preferred Why join our team: - We help you be your best through professional development opportunities, interesting work, and supportive leaders. - We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients, and communities. - Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.
Client Administrator
Marsh & McLennan CompaniesFounded in 1871, Marsh & McLennan Companies is a world-renowned professional service firm that serves the insurance and finance industries. Located in New York,
Role Description As a Client Administrator on the Green team, the primary focus is to provide technical support to Client Executives and to clients in maintaining insurance policies in accordance with the objectives and procedures outlined by the Business Insurance manual and by the Director of Client Services. Essential Duties and Responsibilities: - Process paperwork for new and renewal business to include: - Prep Acord forms and other documents required for a submission. - Maintain client level details in agency management system. - Binders - Management and production of renewal certificates - Policies - Invoices - Finance agreements - Endorsements - Audits - Perform account reconciliation. - With more experience: - Assist in the processing of final audits. - Become proficient in the use of technology systems, software, and tools such as ImageRight and Sagitta. - Establish and maintain positive and effective working relations with other associates and clients. Qualifications - A high school diploma and 1-2 years insurance related experience or professional office experience. - Obtain and maintain a valid Alaska Business Insurance License. - Obtain a Surplus Lines License in the first 2 years. - Achieve an AINS or INS Designation as well as have willingness to pursue continuing education in the form of insurance designations and professional development training. - Must be proficient in Microsoft Office software (Word, Excel, and Outlook). - Must maintain a high attention to detail when working at a varying pace and managing multiple tasks with adjusting priorities. - Strong oral and written communication skills and the ability to work with all levels of staff. - Strong customer service orientation (internal customer focus). Benefits - Generous time off, including personal and volunteering. - Tuition reimbursement and professional development opportunities. - Charitable contribution match programs. - Stock purchase opportunities. Company Description We embrace a culture that celebrates and promotes the many backgrounds, heritages, and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. The applicable base salary range for this role is $41,200 to $76,800. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. Applications will be accepted until: August 14, 2026.
Senior Commercial Counsel
Marsh & McLennan CompaniesFounded in 1871, Marsh & McLennan Companies is a world-renowned professional service firm that serves the insurance and finance industries. Located in New York,
Title: Senior Commercial Counsel Job Description: Location: Sydney, Melbourne, Adelaide, Brisbane, or New Zealand (Auckland, Christchurch or Wellington) (Hybrid - 3 days in office) Business: Marsh Group – supporting Marsh and Mercer Australia and Pacific Reporting to: Chief Commercial Counsel, Pacific The Opportunity Marsh is seeking an experienced, technically strong, and commercially minded lawyer. This role is for a senior commercial lawyer who will support multiple and diverse product lines and brands across Marsh and Mercer Australia. This is a role for someone who enjoys variety—no day is the same. You’ll move between fast-paced commercial negotiations, nuanced regulatory and risk advice, and strategic business projects. The work is often cross-border, with regular collaboration across overseas offices on regional and global initiatives. As a senior commercial lawyer, you will work directly with business leaders on their projects and business issues. You’ll be joining a close, tight-knit Legal Commercial team—high trust, genuinely supportive, and focused on delivering practical outcomes together. What You’ll Achieve (First 6–12 Months) - Become a trusted adviser to senior leaders across the Marsh Group in Australia, providing clear, commercial guidance on priority initiatives. - Lift contracting efficiency and consistency through practical templates, playbooks, training, and improved ways of working. - Help proactively manage legal and regulatory risk by identifying exposure early and recommending workable solutions. We Will Count on You To: - Commercial Partnering and Negotiation (Varied, High-Impact Matters) - Lead and advise on a broad range of commercial matters, including negotiation, drafting, and review of complex agreements and related documentation. - Provide timely, solution-focused advice to internal stakeholders across Sales, Procurement/Vendor Management, and Regulatory Compliance. - Support strategic projects and initiatives, bringing sound judgment and a calm approach to shifting priorities. - Contribute to cross-border matters and collaborate with colleagues in overseas offices to support regional and global initiatives. Regulatory and Risk Advisory - Monitor, analyze, and advise on new and changing laws and regulations impacting Marsh Group in Australia. - Identify liability exposures and recommend practical mitigation strategies aligned with business objectives and risk appetite. Leadership and Capability Uplift - Mentor and support junior team members, helping build legal capability and consistent standards across the team. - Deliver clear guidance and training to stakeholders to enable better decision-making and reduce repeat issues. What You Need to Have: - Admitted to practice in Australia (current practising certificate, or ability to obtain/maintain one). - Significant post-qualification experience as a commercial lawyer (guideline: 8+ years PQE), gained in-house and/or in private practice. - Experience operating in a regulated environment and managing risk proportionately; an insurance and/or financial services regulatory background will be highly regarded. - Strong drafting and negotiation capability with a proven ability to deliver pragmatic, commercially oriented advice. - Confidence engaging with senior stakeholders and influencing outcomes with clear, concise communication. - Strong matter management skills: prioritization, responsiveness, attention to detail, and sound judgment under time pressure. Why Join Our Team: At Marsh, your work will be visible and valued—supporting market-leading businesses and high-impact initiatives for many of the top companies in Australia and globally. You’ll be part of a close, tight-knit team with an excellent culture, alongside supportive colleagues who value collaboration and pragmatic problem-solving. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X. Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
Workday Payroll Architect
Marsh & McLennan CompaniesFounded in 1871, Marsh & McLennan Companies is a world-renowned professional service firm that serves the insurance and finance industries. Located in New York,
Role Description Mercer is hiring a Workday Payroll Architect to join our Digital Transformation team. This is a senior consulting role for an experienced Workday Payroll professional who can lead payroll solution design, guide complex client conversations, and architect high-quality delivery across multiple types of engagements. As part of Mercer, a Marsh business and one of the world's leading HR consulting firms, our Digital Transformation practice is a certified Workday implementation and innovation partner. We support clients across Workday HCM, Payroll, Finance, data conversion, strategic transformation, and change management, helping them modernize and transform critical business processes. This role is especially well suited to someone who brings deep payroll expertise, strong consulting judgment, and the ability to lead both delivery and solution architecture. What you'll do - Architect and lead delivery of the Workday Payroll workstream across implementation and phase X engagements - Design scalable payroll solutions that align with client needs, Workday best practices, and strong security standards - Act as the payroll subject matter expert for complex functional and client-facing challenges - Manage workstream forecasts, timelines, risks, and stakeholder communication - Partner with other domain leads to ensure smooth cross-functional delivery - Support client presentations, solution design discussions, demonstrations, and scoping estimates - Contribute to thought leadership, knowledge sharing, and enablement materials across the practice Qualifications - Active Workday certifications in at least two of the following: US Payroll, Canadian Payroll, UK Payroll - 5+ years of experience as a certified Workday consultant - 3+ years of experience leading Workday Payroll implementations as a lead consultant, architect, or subject matter expert - Strong expertise in Workday architecture, security, and payroll best practices - Proven ability to manage complex client-facing delivery situations successfully - Excellent written and verbal communication skills Nice to have - Additional Workday certifications such as Absence, Time Tracking, or Australia Payroll - Certified Payroll Professional (CPP) certification - Familiarity with payroll vendors such as ADP, UKG, or Dayforce - Experience mentoring, coaching, and enabling support consultants - Bilingual proficiency in Spanish or another language Benefits - Join a global consulting organization with deep Workday expertise and strong market credibility - Work on high-impact payroll transformation engagements with sophisticated clients - Help shape delivery standards, solution architecture, and team enablement - Grow in a team that values development, inclusion, and meaningful client impact Work authorization This role is not eligible for employer-sponsored work authorization now or in the future. Applicants must be legally authorized to work in the United States or Canada, as applicable, without current or future sponsorship. Interview process - Recruiter screening conversation - Technical interview with the relevant Workday team - Final conversation focused on culture, work style, and mutual fit
Lead Proposal Specialist
Marsh & McLennan CompaniesFounded in 1871, Marsh & McLennan Companies is a world-renowned professional service firm that serves the insurance and finance industries. Located in New York,
Role Description We are seeking a talented individual to join our Strategic Bid Center at Mercer. This role will be remote and work from anywhere in the US. The role would involve managing live pursuit deliverables across Mercer's practices, with a focus on health and career proposals. We will count on you to: - Lead the proposal writing process, crafting clear, persuasive, and tailored content that addresses client needs and showcases Mercer’s value proposition, primarily focusing on our Health & Career business. - Ensure compliance with client requirements and timely submissions, acting as a strategic advisor to consultants on positioning and messaging. - Leverage winning deal strategies to drive growth and succeed in high-impact proposals, coaching consulting teams on delivering the best of the firm. - Prepare finalist presentations to capture new business and maintain existing client relationships across industries. - Regularly update and manage the content proposal database to streamline future submissions and ensure access to the latest information and best practices. Qualifications - 7+ years of senior proposal management experience in professional services or a large/global multidisciplinary organization. - Extensive experience in working with and coaching multi-faceted teams to create client-facing presentations. - Proficiency in MS Office Suite (Word, Excel, PowerPoint). - Excellent organizational, interpersonal, verbal, and written communication skills, with a strong attention to detail. - Proven experience in leading complex, technically focused proposal (RFP response) opportunities. Requirements - APMP or project management certification. - Degree or certificate in communication, business, or a related field preferred. - Writing background. Benefits - Professional development opportunities. - Interesting work and supportive leaders. - A vibrant and inclusive culture. - A range of career opportunities. - Health and welfare benefits. - Tuition assistance. - 401K savings and other retirement programs. - Employee assistance programs. Company Description Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@marsh.com. The applicable base salary range for this role is $111,500 to $223,000. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. Applications will be accepted until: June 2, 2026.
Senior Graphic Design Specialist
Marsh & McLennan CompaniesFounded in 1871, Marsh & McLennan Companies is a world-renowned professional service firm that serves the insurance and finance industries. Located in New York,
• Lead design execution for complex global projects • Mentor junior designers and contribute to team development • Ensure brand consistency across all deliverables • Collaborate with international teams • Drive innovation in design solutions
Application Management Service Director
Marsh & McLennan CompaniesFounded in 1871, Marsh & McLennan Companies is a world-renowned professional service firm that serves the insurance and finance industries. Located in New York,
Role Description We are seeking a talented individual to join our Workday Digital team at Mercer, a Marsh business. This role can be remote. What can you expect? - You will make a lasting impact on a fast-growing organization dedicated to excellence. - You’ll be joining the top Workday partner in the Medium Enterprise space and will partner with Mercer’s team to deliver best in class Workday solutions. - You will have a top-notch team to support you, the best and brightest in the Workday ecosystem reside here at Mercer Digital! We will count on you to: - Manage the Workday client relationship along with a team of Customer Success Managers (CSM) and a portfolio of 200+ customers. - Develop protocols and processes to better support our customers in an ever-evolving ecosystem. - Manage the margin and profitability of the business. - Help support and manage the case management system. - Partner with sales to grow AMS portfolio. - Manage escalated situations and ensure a reasonable and appropriate resolution. - Develop and innovate on current offerings to ensure Mercer remains unique and a top tier AMS practice. Qualifications - Minimum 5 years of People and Team Management experience. - Understanding of the Workday framework and the relationships between modules. - Ticketing System experience (Zendesk, Jira, Freshdesk, Desk.com, ServiceNow, etc.). - Contract negotiation skills. Requirements - 1-2 years Delivery Leadership experience. - Ability to navigate escalated situations. - Project Management experience. Benefits - We help you be your best through professional development opportunities, interesting work and supportive leaders. - We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. - Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Company Description Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com. The applicable base salary range for this role is $133,200 to $266,400. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. Applications will be accepted until: May 20, 2026.
Junior Underwriter
Marsh & McLennan CompaniesFounded in 1871, Marsh & McLennan Companies is a world-renowned professional service firm that serves the insurance and finance industries. Located in New York, New York, Marsh & M
Title: Junior Underwriter Location: Remote, USA Type: Full Time Regular Job Description: We are seeking a talented individual to join our Underwriting team at Torrent Technologies. This role will be based in Kalispell, or can be performed Remotely Nationwide. As a Flood Underwriter, you will work under the supervision of the Underwriting Manager, reviewing and analyzing quotations while servicing an existing book of business. We will count on you to: - Underwrite new submissions to ensure new policies are correct, per guidelines. - Process endorsements, cancellations, and reinstatements, handle billing issues, and complete policy issuance. - Review all underwriting information, including applications, photographs, elevation certificates, and third-party internet resources to accurately underwrite policies. - Provide customer service to agents via phone support, online chat, and emails, meeting required production KPIs as defined by leadership. - Deescalate difficult customer situations and bring them to complete resolution. - Actively participate in group activities, including daily huddles, team meetings, and training opportunities. What you need to have: - High school diploma or equivalent. - Excellent written and verbal communication skills. - Basic to intermediate technical knowledge of systems and procedures, with attention to detail. - Basic computer knowledge and proficiency in the Microsoft Office suite, particularly Word, Excel, and Outlook. What makes you stand out: - Previous customer service experience. - Experience with underwriting methodologies and flood insurance practices, along with familiarity with organizational insurance procedures and policies. - Strong time management skills and the ability to work effectively in a team environment. - Strong interpersonal skills for interacting with team members and clients. Why join our team: - We help you be your best through professional development opportunities, interesting work and supportive leaders. - We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients and communities. - Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. Torrent offers a connected culture of talented, inspired individuals, and a work environment where colleagues can grow and succeed. At Torrent, your voice is heard, your skills are sharpened and your ambitions nurtured. We value diversity in thought and background and are looking for individuals who are up for the challenge of creating insurance experiences of the future. If that’s you, join us on our journey. Torrent Technologies is the leading flood insurance solutions provider in the US. Its integrated suite of business software platforms along with simplified private flood insurance, and customer-focused service and support solutions, have revolutionized the flood insurance landscape. Torrent is recognized for our deep flood insurance expertise and advanced technology capabilities. We provide market leading service and administration to Write Your Own (WYO) insurance companies and agents including direct access to both the National Flood Insurance Program (NFIP) and innovative private insurance products. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. #Torrent
Senior Fulfillment Specialist
Marsh & McLennan CompaniesFounded in 1871, Marsh & McLennan Companies is a world-renowned professional service firm that serves the insurance and finance industries. Located in New York,
Role Description Marsh is looking for a Senior Fulfillment Specialist in our Surety practice. This role will be fully remote. What can you expect? - Manage the clients’ daily bonding needs, including receipt and review of bond requests. - Facilitate required information exchange between clients and underwriters to secure timely approvals and issuance. - Deliver requested bonds. - Maintain ongoing communication with clients and their underwriters to ensure a high level of customer service. - Manage challenging issues and surety-related matters for clients and leverage Client Advisory resources when necessary. - Manage all administrative service delivery functions including bond issuance, modifications, renewals and cancellations, invoicing, collections, electronic files and database management, and other related activities. What is in it for you? - Culture of internal mobility, collaboration and valued partnership with HR from the business. - Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations. - Competitive pay (salary and performance bonus potential) and full benefits package – starting day one (medical, dental, vision, STI/LTI, life insurance, generous 401k match AND contribution). - Flexible work opportunities for work/life balance. We will count on you to: - Gather client and surety obligation information to support preparation of submissions to surety underwriters. - Possess skills necessary for ongoing business and consultative relationships with surety bonding clients, bonding carriers/companies, client servicing team, and other organizations. - Provide necessary information to operations to create account information in company databases and update information as needed. - Perform job duties at a high degree of accuracy with attention to detail. - Learn and comply with Marsh Compliance and Transparency Standards. Qualifications - Bachelor's degree or equivalent work experience required. - Strong surety experience in a risk management or brokerage capacity. - Working knowledge of insurance coverages a plus. - P&C license necessary, or ability to obtain. Requirements - CPCU, ARM or other insurance designations a plus. - Excellent analytical, project management and problem-solving skills. Benefits - Competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
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