Senior Director - Analyst, AI Technology and Operations Evolution Locations: Remote - Texas Remote - United States Full time About the role: Gartner Analysts are industry thought leaders who create must-have insights, market predictions and best practices for a broad range of world-leading organizations. A Senior Director serves as a thought leader within Gartner’s Business and Technology Insights (BTI) group, establishing oneself as a credible voice within their designated market at local, regional and global levels. Utilizing exceptional research and analytical skills, a Senior Director plays a significant role in producing pragmatic and provocative insights which Gartner clients consume and apply to propel their business toward key objectives. They are a trusted source of advice for clients, reinforcing Gartner’s value every day by engaging them via in-person meetings, virtual meetings, sales support visits and Gartner conferences to discuss complex client challenges and offer appropriate recommendations. What you will do: - Create innovative, thought provoking, and highly leveraged “must-have insights” content - Develop new insights and ideas through thought leadership and offer compelling, actionable approaches to client's needs and requests that accelerate the client's ability to act - Develop in-depth analysis to identify the root cause of a client’s barriers or overall needs and reframe thinking to drive strategy forward - Demonstrate thought leadership in establishing Insights positions across a team of analysts - Bring provocative, independent insights to Gartner leaders that can evolve the course of a research agenda - Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights - Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face-to-face interactions - Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings - Support BTI and Sales: Provide sales support serving as voice of the market to help Insights teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business - Provide high quality and timely content peer review - Build credibility as an industry expert to represent Gartner insights, methodology and strategy - Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the Insights community - Identify research process improvements or develop new processes that help the team and BTI provide excellent service delivery - Be a mentor and a coach by supporting more junior team members - Be client-centric while actively seeking to help clients engage regularly and often with Gartner insights and interactions What you will need: - Bachelor's degree or equivalent experience; Graduate degree preferred - 12+ years of relevant field or industry experience - Experience in AI Risk Management, AI Agents and Agentic AI as well as AI Operating Models and AI Implementation. - Understand best practices for AI risk management including conducting risk assessments across AI systems, identifying threats such as data drift, bias, adversarial attacks, or compliance exposure - Experience with embedding AI governance and risk controls across business units, and driving enterprise wide adoption. - Building or collaborating with business on next generation agent architectures using MCP, LangChain/LangGraph, and LLM driven planning and reasoning - Managing generative AI solution rollout, including fine tuning, RAG architectures, and stakeholder alignment - Demonstrated executive presence; can immediately establish credibility with executives and additional stakeholders - Strong organizational skills; ability to work under tight deadlines and produce high quality deliverables - Demonstrated excellence in research and writing ability - Strong written and verbal proficiency, analytical and presentation skills; ability to engage clients and respond effectively to questions - Proficiency in analyzing and synthesizing data; can effectively apply patterns and frameworks while drawing and defending conclusions to client challenges - Strong communication skills - able to explain complex concepts concisely and simply - Subject matter expertise; comfortable presenting at large and small-scale speaking engagements - Strong business and financial acumen - Deep knowledge of the global and competitive landscape within subject area as well as the interplay in that market - Ability to work independently, while also being intrinsically motivated to collaborate across teams and support the workflow of others, in a multicultural global team - Learning agile and adept with navigating highly matrixed environments - Ability to represent Gartner's research methodology and strategies effectively at all levels - Willingness and ability to travel up to 25% (where applicable) #LI-Remote Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. Gartner is the world authority on AI At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes. It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 172,000 USD - 202,500 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com. By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy

Role Description This role blends elements of a Founder’s Associate, Chief of Staff, AI Automation Specialist, and Operations Assistant. This is a hands-on, trusted role covering executive support, operations, AI automation, research, light finance coordination, and day-to-day problem solving. The goal is simple: save the founder time, improve systems, and keep the business running smoothly. What You’ll Do - AI, automation & research - Use AI for deep research across legal, HR, technical, and operational topics - Build and maintain AI workflows and lightweight internal agents - Identify repetitive work and automate it wherever possible - Finance & bookkeeping support - Keep bookkeeping organised using AI tools (invoices, expenses, receipts, reconciliation support) - Track spend and produce simple financial summaries - Liaise with accountants as needed - Legal & compliance support (AI-assisted) - Research legal and compliance topics using AI and summarise findings clearly - Organise contracts, policies, and key documentation - Flag risks early and escalate to professionals when required - Founder & operations support - Manage calendar, inbox, scheduling, travel, and follow-ups - Prepare agendas, notes, and action tracking - Act as a gatekeeper and protect founder time - Run ad-hoc projects and day-to-day operations end to end Qualifications - Highly organised, reliable, and detail-oriented - Experience supporting founders, executives, or small teams - Strong with AI tools, automation, and modern SaaS platforms - Comfortable building workflows and lightweight AI systems - Capable with basic bookkeeping and financial admin - Strong online research skills (legal/compliance a plus) - Clear communicator who can summarise complex information - Discreet, trustworthy, and comfortable with confidential information - Proactive, independent, and comfortable working across varied tasks Useful Experience - Executive Assistant or Chief of Staff roles - Startup or founder support experience - AI automation, prompt engineering, or workflow design - Tools like Xero, QuickBooks, Stripe, PayPal, Excel/Google Sheets - Notion, Airtable, Zapier, Make, Slack, Asana, Trello, Google Workspace - Operations, project management, or business administration Personality Fit This role suits someone who enjoys variety, ownership, and problem-solving. You should be comfortable working closely with a founder, handling sensitive information, and switching between strategic and operational tasks. You should naturally improve systems, bring order to chaos, and spot what needs doing before being asked.

• Design and deliver a structured AI training strategy with Beginner, Intermediate, and Advanced learning pathways aligned to enterprise outcomes • Create persona‑based, workflow‑driven learning journeys for executives, leaders, functional teams, and specialists • Develop and maintain high‑quality training assets (instructor‑led and self‑paced), including decks, labs, guides, videos, prompt packs, FAQs, and trainer kits • Deliver global AI enablement through workshops, webinars, coaching, and hands‑on, scenario‑based sessions tied to real business workflows • Teach practical AI and GenAI concepts, including prompt patterns, limitations, validation practices, and human‑in‑the‑loop controls • Lead Microsoft Copilot and M365 enablement, ensuring responsible, effective day‑to‑day usage aligned with security and privacy requirements • Measure training effectiveness and adoption, continuously improving content and scaling impact through a global train‑the‑trainer and champion community model.

• Concept, script, and produce videos using AI generation tools (Runway, Pika, Kling, Luma, Veo, Sora where applicable) • Generate voiceovers, lip-sync, and avatar-based content (ElevenLabs, HeyGen, Synthesia) • Edit, refine, and finish content in CapCut, Premiere Pro, or DaVinci Resolve • Create multiple variations for iteration and testing • Ensure visual consistency and maintain a high standard across all outputs • Stay up to date with emerging AI video tools and workflows (rapidly evolving stack) • Collaborate with marketing and product teams on briefs and creative direction