• Own roadmap initiatives from definition through delivery, including enhancements, defects, and enablement, while aligning execution to the broader product vision. • Define epics, user stories, and acceptance criteria that clearly capture user needs, business value, assumptions, and scope. • Prioritize the backlog to maximize business value while balancing roadmap goals, client commitments, technical constraints, and delivery risk. • Partner with the Product Manager to turn solution strategy into clear priorities and delivery plans. • Lead cross-functional alignment across Product, Engineering, Architecture, QA, Operations, and customer-facing teams to reduce ambiguity, manage dependencies, and remove blockers. • Lead refinement sessions to ensure Engineering understands scope, intent, dependencies, and acceptance criteria. • Support validation, defect triage, and release readiness to help ensure quality delivery and smooth handoff into production and support. • Gather user feedback and usage insights to inform prioritization and improve adoption. • Conduct workshops, current-state analysis, and workflow mapping to identify pain points and validate opportunities. • Partner with Design, Architecture, and Engineering to validate workflows, prototypes, and future-state solutions before development begins. • When customers fund roadmap work to accelerate priority, partner with customers, Solutions Architects, Engagement Managers, Sales, and Product Management to clarify requirements, align acceptance criteria, and support execution. • Track product performance across adoption, stability, support trends, and business impact.

Role Description Wir suchen nun den initialen Produktmanagement, der das Portfolio verantwortet und konsequent vom Markt aus denkt. - Produktstrategie und Roadmap - End-to-End-Produktverantwortung für die Hardware-Linien (Energiemonitoring, Class-A-Power-Quality). - Pflege und Weiterentwicklung der mehrjährigen Produkt-Roadmap im Abgleich mit Gründern, Engineering und Vertrieb. - Strategische Positionierung jeder Hardware-Linie im jeweiligen Marktsegment mit klaren Differenzierungsmerkmalen gegenüber dem Wettbewerb. - Definition und Pflege der Produkt-Vision pro Linie sowie ihrer Weiterentwicklung über die Lebensdauer. - Orchestrierung der technischen Dokumentation (Datenblätter, Betriebs- und Bedienungsanleitung, usw.). - Domain-Authority und Voice of Customer - Aufbau und Pflege einer strukturierten Voice-of-Customer-Funktion: Interviews mit Schaltanlagenbauern, Industriekunden, Netzbetreibern und Anlagenplanern. - Übersetzung der einschlägigen Normen-Anforderungen in konkrete Produktanforderungen. - Aktive Markt- und Anwendungs-Kommunikation: Du repräsentierst bei Kunden, auf Messen und in Fachverbänden und prägst die fachliche Wahrnehmung der Marke. - Aufbau von Anwendungs-Stories, z.B. für die Anbindung von Erzeugungsanlagen als Vertikal-Story. - Lastenheft und Anforderungsmanagement - Eigentümerschaft der Produktspezifikationen über alle Hardware-Linien. Sauber strukturiert, testbar formuliert, mit klarem Bezug zu Kundenanforderungen. - Sicherstellung der Trennung zwischen Anforderung (was muss das Produkt leisten) und Design (wie löst Engineering es) im täglichen Arbeiten mit dem Engineering-Team. - Pflege einer durchgängigen Spec-Dokumentation als zentrale Single Source of Truth zwischen Vertrieb, Marketing und Engineering. - Cross-funktionale Steuerung - Tagesgeschäftliche Schnittstelle zwischen Engineering, Marketing, Vertrieb und externen Entwicklungspartnern. - Pricing-Strategie und Konfigurator-Logik gemeinsam mit Vertrieb und Finance. Schutz der Premium-Preispositionierung im Markt. - Vorbereitung und inhaltliche Begleitung von Kundengesprächen. - Laufende Wettbewerbsbeobachtung und -analyse. Qualifications - Ingenieur- oder vergleichbarer technischer Hintergrund (Elektrotechnik, Energietechnik, Automatisierungstechnik) auf Master- oder Diplom-Niveau. - Mehrjährige explizite Berufserfahrung in einer Produktmanagement-Rolle für technisch erklärungsbedürftige B2B-Hardware-Produkte. - Expertise in einem der folgenden Felder: Power Quality, Residual-Current-Monitoring, Erzeugungsanlagen-Compliance, Schaltanlagenbau, Cyber-Security für OT-Geräte. - Praktische Erfahrung in der Produktverantwortung für elektrotechnische Hardware. Stückkosten, EMS-Logistik, Zulassungs- und Zertifizierungslogik sind dir vertraut. - Strukturiertes Vorgehen im Anforderungs- und Spezifikationsmanagement; du formulierst klar, testbar und quantitativ, mit konkreten Werten und Bezugsbedingungen statt vager Adjektive. - Fähigkeit, technische Tiefe und kommerzielle Klarheit gleichzeitig zu halten. Du sprichst auf C-Level genauso fundiert wie mit dem Hardware-Entwickler. - Verhandlungssichere Deutsch- und Englischkenntnisse in Wort und Schrift; technische Dokumentation auf Deutsch ist die Arbeitssprache. - Bereitschaft zur Präsenz an den Firmenstandorten sowie zu regelmäßigen Kundenreisen innerhalb DACH, EU und Nord Amerika. - Erste Führungserfahrung. Perspektivisch ist der Aufbau eines Product-Teams (zwei bis drei Product Manager) ausdrücklich gewollt. - Kenntnisse der Wettbewerbslandschaft im Bereich Power Quality und Energiemonitoring. Personality and Work Style - Fähigkeit und Bereitschaft unter Start-up Bedingungen pragmatisch und strukturiert, gleichzeitig domain-tief und kommerziell denkend. - Hohe intellektuelle Klarheit und Strukturierungsfähigkeit. Du kannst komplexe technisch-regulatorische Sachverhalte auf eine Seite verdichten. - Eigenständigkeit und Unternehmertum. Du wartest nicht auf Briefings, sondern setzt eigene Akzente und vertrittst sie fundiert. - Konfliktfähigkeit auf der Sache. Du widersprichst der Gründerebene konstruktiv, wenn du fachlich anderer Meinung bist. - Faktenbasiert, datennah, ohne Buzzword-Bingo. Wir arbeiten quantitativ und mit klaren Bezugsbedingungen. - Liefer-Mentalität. Du denkst in Outputs und Outcomes, nicht in Meetings und Folien. Benefits - Gestaltungsspielraum von Tag eins: Du bist der erste Produktmanager bei und prägst die Funktion über die nächsten Jahre maßgeblich. - Direkter Zugang zur Gründerebene. Kurze Wege, klare Entscheidungslogik, keine politische Reibung. - Strategisches Mandat über das gesamte Hardware-Portfolio. Nicht eingeschränkt auf eine einzelne Produktlinie. - Marktfenster: Rechenzentren, Energiewende und EU-Regulatorik (Cyber Resilience Act, EZA-Anschlussrichtlinien) schaffen erheblichen Rückenwind im Power-Quality-Segment. - Attraktives Vergütungspaket mit fixer Festvergütung, variablen Komponenten mit sehr guter Perspektive. Company Description Wir unterstützen den Mittelstand als HR as a Service. Die Wettbewerbsfähigkeit von Unternehmen jeder Größe hängt heute zu einem großen Teil von seinen Mitarbeitern ab. HR Buddys unterstützt Innovative Unternehmen bei ihrer Entwicklung in allen HR-relevanten Aspekten mit eigener Personal-Software und abgestimmten Personal-Services. Wenn Du mit Passion und Purpose die Journey unserer Auftraggber gestalten möchtest, dann bist Du unser Perfect Match!

Role Description Slice is investing in the platform capabilities that help our products, teams, and operations scale. As a Senior Product Manager for Core, you will define and deliver foundational capabilities that multiple teams and products rely on every day. Some of these systems already exist and need to scale; others will be built from the ground up as we rethink how operational workflows should evolve in an AI-enabled environment. - Shape the internal tools and platform capabilities that power day-to-day operations across support, payments, and operational teams. - Identify workflow inefficiencies, prioritize opportunities, and partner with Development and Product Design to deliver intuitive products and scalable platform capabilities. - Work across both existing systems that need to scale and new capabilities that need to be built from the ground up. - Apply strong systems thinking, comfort navigating ambiguity, and a practical approach to applying AI and automation to simplify workflows, reduce manual effort, and improve operational efficiency. Qualifications - 5+ years of product management experience building and scaling operational platforms and internal tools. - Strong systems thinker with the ability to turn ambiguous problems into clear product strategy and execution. - Data-informed approach to product development using product and operational data to validate ideas, drive decisions, and measure impact. - Strong understanding of how AI and automation can be applied to simplify operations, reduce friction, and improve team effectiveness at scale. - Experience translating user and operational needs into intuitive product experiences. - Strong product judgment with the ability to make difficult trade-offs and drive clear priorities. - Proven ability to communicate and collaborate effectively with product managers, product engineers, product designers, and cross-functional teams. - Excellent written and asynchronous communication skills for remote collaboration. - Familiarity with the pizza or restaurant industry is a plus. Benefits - Access to medical, dental, and vision plans. - Flexible working hours. - Generous time off policies. - Annual conference attendance and training/development budget. - Market-leading maternity and paternity schemes. - Discounts for local pizzerias (of course). The Hiring Process - This process is expected to take 1–3 weeks in total. - Application. - 30-minute introductory meeting. - 30-minute hiring manager meeting. - Take-home project and panel interviews. - Offer.

Role Description We're looking to hire The Manager of Product Support team, that focuses on setting goals and objectives for team members to achieve operational results regarding effective troubleshooting methods, testing methods, procedures, and problems, product specification and retention problems, as well as a minor redesign of products, analysis of customer issues, and optimizing production relative to cost constraints. - Supports execution of plans for Customer Support Strategy: - Developing and implementing strategies for delivering excellent customer support. - Ensuring customer satisfaction and maintaining excellent customer relationships. - Resolving user inquiries, troubleshooting technical issues, and providing timely and effective resolution to problems. - Assisting users with software installation, configuration, usage, and troubleshooting through remote assistance. - Leads and manages team of customer support representatives: - Responsible for hiring, training, coaching, and performance management. - Administers user-reported issues or incidents in a ticketing system. - Prioritizes and resolves tickets based on severity and impact. - Ensures that user issues are addressed within agreed-upon service level agreements (SLAs). - Supports management of stakeholder relationships and expectations for cross-functional collaboration: - Collaborating with other teams such as product development, licensing, sales, and marketing. - Providing customer feedback, insights, and suggestions for product improvements. - Acts to foster collaboration with Development and Operations teams. - Performs operational tasks for a positive user experience: - Maintains strong relationships with users, striving to exceed user expectations. - Gathers feedback and provides excellent customer service to enhance user satisfaction and loyalty. - Responsible for implementing strategic initiatives for recurring or complex issues: - Identifies underlying causes. - Supports the process of Customer Training and Documentation: - Developing customer problem-solving training materials, documentation, and self-help resources. - Managing testing and quality assurance processes for new software releases or updates. - Supports practical usage of communication channels for Customer & Marketplace Satisfaction: - Monitoring customer satisfaction levels through surveys, feedback, and other methods. - Implementing strategies to improve overall customer satisfaction and loyalty. - User training sessions, workshops, and webinars to educate users on product features and best practices. - Performs tasks supporting the introduction of innovative solutions: - Ensures alignment with industry trends, technologies, and best practices. - Executes plans for Product Knowledge: - Acquires and maintains in-depth knowledge of the company's platforms, products, or services. - Supports process improvement efforts: - Continuously evaluating and improving customer support processes, workflows, and tools. Qualifications - Prior experience as the Manager of Product Support team. - Prior experience working in the Product company (SaaS). - Fluency in English. Benefits - Join Product-first, remote global organization with 800+ employees across 28 countries. - Insurance Coverage - Appfire provides comprehensive group health insurance for you and your family, including dependent parents, at no additional cost. - Work From Home Allowance - to support your remote work setup, Appfire provides a work-from-home allowance of up to INR 12,000 per year, paid monthly. - Volunteering - Every employee receives 3 fully paid days each year to participate in our Corporate Social Responsibility (CSR) program. - Crèche benefit for employees coming to the office to help parents balance work and childcare. Company Description A people-first approach to business. Since its inception, Appfire has been a remote-first company. With 850+ employees (who we call fireflies) across 28 countries, we foster an environment where everyone is respected. - Making an impact - At Appfire, CSR means embedding purpose, responsibility, and impact into everything we do. - Our business - Appfire mission to equip and connect every team so they can plan and deliver their best work. - What’s our secret sauce? - We follow teams and build software that solves real-life collaboration challenges. - We enhance - Our software is designed to give developers, knowledge workers, and teams the ability to extend and get greater value from the platforms they’ve invested in. - We build bridges and invest in our partners - Appfire's success is underscored by its channel program as its primary path to market. - We make security and privacy a priority - We’ve achieved multiple certifications for security and compliance. - Market recognition - Appfire has been consistently recognized for company growth, culture, corporate social responsibility, and product excellence.