At Zerigo Health, we're changing what it means to live with a chronic skin condition. Millions of Americans with psoriasis and eczema face a broken system — months-long waits for care, treatments that don't stick, and costs that spiral out of control. We're fixing that. Zerigo's platform combines an FDA-cleared smart home device, AI-driven personalized care plans, and real human support to deliver clinical-grade dermatology care where people actually live — at home. Our results speak for themselves: 88% clinical success rates, 73% treatment adherence, and over $10M in savings generated for every 1,000 members on our platform. We're a fast-growing, mission-driven team at a pivotal moment. We are energized by hard problems, improving things along the way to benefit our members and each other. If you are motivated by meaningful work and the prospect of building something that genuinely improves people's lives, you'll fit right in here. The Standard-Bearer for Every Health Plan We Serve Zerigo Health's clinical outcomes are only as powerful as the partnerships behind them. The Director of Health Plan Customer Success is the person our health plan partners call when they need answers, and the person who makes sure they never have to wait long. You will own the post-sale relationship across our health plan portfolio -- owning the relationship through monthly business reviews, performance analysis, and long-term growth post-implementation. This is not a reactive support role. You will proactively monitor account health, anticipate challenges before they surface, design action plans grounded in data, and ensure every health plan partner is fully realizing the clinical and economic value Zerigo delivers. You will also serve as the connective tissue between our health plan partners and Zerigo's internal teams — bringing the voice of the customer into product, sales, and clinical conversations. CORE DELIVERABLES What You Will Own Relationship Nurturing & Growth Build deep, multi-stakeholder relationships within each health plan — from clinical and pharmacy leadership to operations and finance — fostering trust and long-term retention. Monthly Business Reviews Lead structured, data-driven monthly business reviews with health plan partners — tracking utilization, member outcomes, cost savings, and contract performance against agreed KPIs. Problem Solving & Issue Resolution Serve as the primary point of escalation for health plan partners — diagnosing challenges quickly, coordinating internal resources, and delivering timely and transparent resolution. Product Adoption Oversee adoption for new health plan partners — monitoring and continuously improving training processes to ensure smooth product adoption, member engagement, and clinical collaboration. Data-Driven Action Planning Utilize data collection and feedback mechanisms to identify customer needs and challenges, then design and execute high-level action plans that drive satisfaction and measurable outcomes. Retention & Expansion Own health plan retention metrics and actively identify upsell and expansion opportunities — partnering with sales to grow Zerigo's footprint within existing accounts. REQUIRED QUALIFICATIONS What We Are Looking For 5–8 years of experience in customer success, account management, or a client-facing role within healthcare — with direct experience managing health plan, payer, or managed care relationships strongly preferred. Demonstrated ability to manage a portfolio of complex enterprise accounts through all phases of the customer lifecycle — from onboarding and adoption through renewal and expansion. Experience leading executive-level business reviews, including structuring agendas, presenting performance data, and navigating difficult conversations with grace and credibility. Dedication to learning and using AI to enhance your insights and storytelling. Strong analytical mindset — comfortable working with utilization data, member outcome metrics, and cost savings reports to identify trends, flag risks, and build compelling account narratives. Proven track record of retaining and growing accounts through proactive relationship management and consultative problem solving. Familiarity with health plan operations: utilization management, pharmacy benefits, member engagement strategies, and value-based program structures. Experience developing or improving customer success processes — including adoption workflows, feedback loops, training programs, and escalation frameworks. Exceptional communicator — able to translate complex clinical and operational information into clear, actionable language for diverse health plan stakeholders. Collaborative by nature — proven ability to work cross-functionally with sales, product, and clinical teams to solve problems and deliver on customer commitments. IDEAL BACKGROUND We are particularly drawn to candidates who have worked inside a health plan, managed care organization, or payer-facing consulting role before moving into vendor-side customer success. That perspective — understanding how health plans evaluate performance, manage vendor relationships, and make renewal decisions — gives you an immediate credibility advantage with our partners and enables a more authentic, consultative approach to account management. We want to hear from you! To apply please email careers@zerigohealth.com with "Customer Success" in the subject line.

Role Description Chamberlain College of Nursing seeks Part-Time Nursing Faculty interested in teaching with our BSN Nursing program online. You will be teaching students in the role of facilitator, role model, coach, and advisor, incorporating Chamberlain Care philosophy to educate and embolden diverse nursing professionals in a culture where students and colleagues thrive and cultivate extraordinary nursing graduates. - Lead asynchronous discussions and teach synchronous live lectures each week (scheduling AM and PM options for students). - Available via email, online conferencing, or telephone to provide support and respond to students' inquiries in a timely manner. - Course specialization: NR-222: Health and Wellness. - Course content includes health promotion and preventive care activities throughout the life span, explored through various domains. Responsibilities - Provide students with an approved Chamberlain syllabus that follows a template established by the local campus, including terminal course objectives. - Organize, prepare, and regularly revise and update all course materials as needed. - Use appropriate technological options for online technologies and course-related software, including websites, email, and online discussions. - Model effective oral and written communications that engage students, provide clarity, and improve student learning. - Set clear expectations for the course by publishing course terminal objectives, assignment/examinations dates, and weight distribution of various evaluation categories. - Ensure that the content and level of material included on exams correspond to the course terminal objectives. - Demonstrate consistency and fairness in the preparation and grading of exams and provide timely feedback to students. - Perform other duties as assigned. - Comply with all policies and standards. Qualifications - Master's Degree in Nursing is required. - Unencumbered professional nurse licensure (must also be willing to obtain a license in the state of Illinois if one is not already obtained). - Compact (multi-state) RN license preferred. - Minimum of 2-3 years teaching experience. - Excellent communication skills with a high level of initiative and prudent judgment. - Genuine passion for nursing, education, and lifelong learning. - Exceptional subject matter expertise in the field of instruction with excellent written and verbal communication skills. - Eager to serve students and colleagues with passion, respect, and care. - Operate with a sense of responsibility and purpose with the desire to enrich colleagues, students, and the broader community. Additional Information - Chamberlain Visiting Professor Position - Online. - Expected compensation rate for this position is between $715/Earned Credit Hour to $1,950/Earned Credit Hour, depending on the candidate’s education and experience. - Actual pay may be adjusted based on job-related factors permitted by law. - Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation.

• Manage the utility-scale solar and energy storage Interconnection pipeline across the US. • Work alongside the Generation Interconnection experts as part of the Project Development Team. • Interact daily with the project development team consisting of subject matter experts. • Ensure compliance with relevant tariffs and represent the company’s interests at various Utilities/ISOs/RTOs. • Oversee and coordinate the entirety of the interconnection process from filing to post-GIA phases.

Requisition Number: 2363530 Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Our Product Delivery and Management groups are vital to our success and are leaders in driving the future growth of UnitedHealth Group. Success in these careers relies on many factors, your ability to deal with ambiguity, your ability to adapt and embrace change, and a long-term commitment to making health care better for everyone. This position will be on the Optum Health Solutions (OHS) team and will be accountable for the Musculoskeletal (MSK) Product. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: - Product Development: Lead the development and execution of product strategy with respect to value proposition, positioning, product portfolio(s), distribution and product features/function; serve as a subject matter expert - Cross-Functional Collaboration: Collaborate closely with cross-functional teams, including engineering, design, marketing, and sales, to drive product execution, resolve challenges, and achieve business objectives - Product Performance: Monitor and analyze product performance metrics, including usage data, customer satisfaction, and revenue growth, to identify opportunities for optimization and make data-driven decisions; manage product P&L - Product Innovation: Influence innovation & integration across the business to ensure aligned; cohesive progress across technology, marketing and service operations; Create cost-benefit analyses and frameworks to evaluate prioritization of new development - Client Management: Engage existing and new key clients for strategic discussions on market trend impact, current issues and new product concepts - Team Leadership: Lead and mentor a team of product managers, providing guidance, support, and fostering a culture of innovation, collaboration, and accountability. A directive style is a must It is no small task taking an idea through to implementation, so get ready for a challenge. Never content with "good enough," you will need the perseverance to constantly enhance, track performance and improve your product in a highly matrixed environment. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - 7+ years of product management/product development experience - Client and executive presentation experience - Proven excellent written, verbal and interpersonal communication skills - Proven to be self-directed individual with the ability to prioritize one's work - Proven to leverage critical thinking skills to arrive at solutions - Demonstrated ability to effectively deal with levels of ambiguity - can effectively cope with change, can shift gears comfortably, can decide and act without having the total picture, comfortably handles risk and uncertainty - Demonstrated ability to achieve goals by working collaboratively with others in a matrixed environment - Demonstrated ability to execute and implement - Demonstrated ability to manage multiple initiatives and achieve goals - Demonstrated ability to work independently and in a team environment in a positive and supportive manner Preferred Qualifications: - Health care experience - Business process experience - Team building and culture building experience - Experience in medical device and/or pharmacy management - Experience working in musculoskeletal program or other highly complex clinical areas - Strategy or consulting experience; or engineering/product design background - Demonstrated solid analytical abilities, organization and project/process management skills *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $134,600 to $230,800 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.