Role Description JLL Technologies is looking for a Senior Client Delivery Specialist to own the end-to-end delivery, performance, and long-term success of technology solutions for strategic enterprise accounts across North America. This is a high-impact, client-facing leadership role at the intersection of delivery, product, and technology — one that goes well beyond implementation. You will be the primary owner of client outcomes for a portfolio of named accounts, acting as a trusted advisor to executive stakeholders while leading cross-functional delivery teams internally. You will shape how we deliver at scale, influence product direction, and build the processes and standards that define client success at JLL Technologies. If you are energized by complex problem-solving, thrive in ambiguous environments, and care deeply about delivering measurable value — not just completing tasks — this role is for you. This role supports U.S.-based enterprise clients and works closely with delivery and transition teams operating primarily in U.S. time zones, including Pacific Time. Key Responsibilities - Solutioning & Product Influence - Translate complex enterprise business needs into scalable, platform-aligned solutions - Partner with Product and Engineering teams to influence roadmap priorities, surface gaps, and ensure solutions align with platform strategy - Support pre-sales activities including solution design, scoping, and executive-level client presentations - End-to-End Delivery Leadership - Lead the full delivery lifecycle across multiple concurrent client engagements — from solution alignment and implementation through deployment, adoption, and transition to steady-state operations - Ensure delivery is predictable, scalable, and consistently high quality - Drive cross-functional accountability across matrixed teams, keeping commitments on track and stakeholders informed - Serve as the escalation point for complex delivery and product issues, driving swift and effective resolution - Program & Stakeholder Management - Own delivery governance across multiple programs: project plans, milestone tracking, risk and issue management, and executive status reporting - Coordinate across Product, Engineering, Transition, Data, and Account Leadership teams to maintain delivery alignment - Communicate clearly and proactively with stakeholders at all levels, simplifying complexity into actionable insights - Data, Implementation & Operational Excellence - Oversee data onboarding, validation, and system configuration strategy across client implementations - Ensure data quality, integrity, and consistency throughout implementation and steady-state operations - Establish and enforce delivery standards, best practices, and repeatable frameworks that scale across clients and regions - Drive efficiency through automation, standardization, and continuous tooling improvements - Ensure delivery activities comply with client-specific security, access, and regulatory requirements - Client Ownership & Strategic Leadership - Serve as the primary owner of delivery outcomes and client success for assigned North America accounts - Build and maintain executive-level relationships, acting as a trusted advisor who proactively identifies risks, opportunities, and areas for value expansion - Align delivery programs to each client's business objectives and key performance indicators - Represent the voice of the client internally, ensuring their priorities are heard across product, engineering, and operations teams - Client Success & Continuous Improvement - Monitor client adoption, usage, and performance metrics; identify and lead initiatives to improve client experience and product utilization - Champion continuous improvement across delivery methodologies, frameworks, and processes - Partner with Account Leadership to identify expansion opportunities and support long-term value realization Qualifications - 7–10+ years of experience in client delivery, implementation, or SaaS/product-based solutions for enterprise clients - Demonstrated track record of owning and leading complex, multi-stream client engagements from kick-off through steady-state - Experience navigating cross‑functional, matrixed organizations and driving accountability through influence - Proven ability to influence stakeholders at all levels, including C-suite and executive sponsors - Strong skills in translating business requirements into technical and product solutions - Exceptional written and verbal communication, with the ability to simplify complexity for diverse audiences - Effective leadership and structured problem-solving skills with a proactive, outcomes-oriented approach - Ability to support U.S.-based enterprise clients across U.S. time zones, including Pacific Time, as delivery needs require Preferred - Experience in real estate, lease administration, IWMS, or property technology platforms - Deep understanding of SaaS delivery models and enterprise implementation methodology - Hands-on experience with data migration, ETL tools (e.g., Alteryx), and data validation processes - Familiarity with system integrations, APIs, and data workflows (e.g., JSON, REST) - Working knowledge of SQL or data analysis tools for implementation troubleshooting and validation - Experience supporting pre-sales, solution design, or client onboarding strategy - Demonstrated ability to standardize delivery processes and scale them across multiple clients or regions - Experience leading delivery across onshore/offshore or cross-regional team models - Project management certification (PMP, Agile, Scrum) or equivalent practical experience - Background in driving product adoption, usage analytics, and client value realization programs Benefits - 401(k) plan with matching company contributions - Comprehensive Medical, Dental & Vision Care - Paid parental leave at 100% of salary - Paid Time Off and Company Holidays - Early access to earned wages through Daily Pay

Role Description The Department of Psychology, in the JFK School of Psychology and Social Sciences at the National University, invites applications for part-time faculty in Psychology. The successful candidate will have a demonstrated record of or potential for excellence in teaching in their field and a commitment to serving the university’s diverse adult student body. This position primarily works closely with the Academic Program Director and other faculty within the program and contributes to ensuring program quality, student engagement, and success. - Provide substantive, timely feedback to students on various assessment activities. - Maintain a positive, safe, inclusive student-centric learning environment. - Complete required tasks on deadlines (e.g., final grades, assessment, grading rubrics, input for grade appeals, etc.). - Maintain appropriate professional training and/or scholarly activities, when applicable. - Provide feedback to the course lead regarding the course content. - Identify at-risk students and collaborate with student services. Qualifications - Doctoral degree with a focus in Psychology or related field required, PhD preferred. - Research-based, scholarly, peer-reviewed journal article publications, required. - Experience with the online delivery of education and the systems that support it, required. - Graduate level qualitative methods, quantitative methods, or statistics teaching experience preferred. - Experience as a member of a dissertation committee, preferably as the chair/advisor required. - Content expertise in one or more of the following areas preferred, but not required: trauma, substance use/addictions, the use and impact of Artificial Intelligence (AI). - All skills, abilities and education will be considered for minimum qualifications. Requirements - A cover letter. - A curriculum vita. - Statement of teaching experience online and/or onsite for a diverse student body. Benefits Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate’s qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. Base pay is one component of National University’s total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu . For part-time positions, please click here . Company Description National University is a veteran-founded, San Diego-based nonprofit. Since 1971, our mission has been to provide accessible higher education to adult learners. Today, we educate a diverse student body from across the U.S. and around the globe, with more than 230,000 alumni worldwide. Our three schools and three colleges offer more than 200 accredited and licensed graduate and undergraduate programs. National University holds accreditation through the Western Senior College and Universities Commission (WSCUC).

Role Description The Clinical Associate is an integral part of our interdisciplinary virtual and home-based (house calls + telehealth) medical practice called Devoted Medical (DM). Devoted Medical is focused on delivering multiple clinical services to our Devoted Health members including: - Comprehensive wellness visits - Transitions of care visits - Monthly longitudinal visits for our most complex and frail members - On-demand urgent care visits This role may include occasional weekend hours, through optional overtime. In the role of Clinical Associate, you will be a liaison between our healthcare services and Devoted members. You will work closely with our clinicians to provide high touch telehealth visits and support our clinical team through: - Identifying care gaps - Coordinating across a fragmented healthcare system - Communicating and working with PCP offices - Coordinating pharmacy services - Managing durable medical equipment (DME), home health care, imaging, and laboratory testing needs Your goal is to ensure that every member gets the care that you would want for a beloved family member, leading to better health outcomes and a superior care experience. Responsibilities and Impact will include: - Pre-Visit Prep: Preparing members for video onboarding prior to their telehealth visit with a Devoted Medical provider (if necessary) - Post-Visit Prep - Order Management/Care Coordination: - Working with home health partners to coordinate DME and skilled nursing services - Coordinating for members to obtain lab testing and imaging, and tracking results diligently - Notifying members of lab results and helping to coordinate follow-up care - Coordinating with DM Providers on medical record collection and appointment confirmations - Patient Education: Serving as an advocate for our members when they call Devoted Medical for care coordination issues - Reviewing internal program referrals, sending welcome kits and other educational materials Work Schedule: - Monday - Friday - Available Schedules: - 8:30am–5:00pm ET - 9:00am-5:30pm ET - 10:00am-6:30pm ET - 11:30am-8:00pm ET Qualifications - MA Certification (required), expired MA certifications are OK - Fully bilingual (English/Spanish) - Two (2) years of patient-facing experience, with a bonus for telehealth experience - Prior primary care experience (a plus) Requirements - Experienced in care coordination, particularly helping Medicare patients - Highly organized and adaptable, able to manage a large member panel (100+ if needed) - Thrive in a fast-paced, high-energy, and rapidly growing organization - Skilled at easing stress and anxiety for members during difficult times - Strong communicator, able to effectively interact with various stakeholders - Comfortable working with members via video, phone, and portal - Entrepreneurial self-starter who takes initiative and thrives as a collaborative team player - Quick to adopt and learn new technologies, including electronic health records - Committed to delivering healthcare with the same quality and care you'd want for your own family - Passionate about helping others improve their health and navigate the healthcare system Benefits - Employer sponsored health, dental, and vision plan with low or no premium - Generous paid time off - $100 monthly mobile or internet stipend - Stock options for all employees - Bonus eligibility for all roles excluding Director and above - Commission eligibility for Sales roles - Parental leave program - 401K program - And more...

Role Description The Dynamics 365 Customer Engagement Solution Architect is a vendor-delivered, customer-facing consulting role aligned to Microsoft’s Cloud Solution Architect (CSA) model. This role is responsible for leading advisory engagements, workshops, and technical assessments for customers using Dynamics 365 Customer Engagement and the Power Platform, with Dataverse as the architectural foundation. The architect serves as the primary technical delivery lead for assigned engagements, representing the vendor while aligning closely with Microsoft CSAMs, account teams, and delivery frameworks. Success in this role is driven by consulting excellence, workshop leadership, solution quality, and customer satisfaction. This is a delivery-oriented advisory role, focused on helping customers make confident, well-governed platform decisions and progress toward cloud-aligned architectures. - Foundation: Dataverse - Core Platforms: Power Apps, Power Automate, Power Platform Administration & Governance - Focus Areas: Field Service, Marketing (Customer Insights), RPA, Copilot, On-Prem & Hybrid Responsibilities - Advisory & Workshop Delivery (Core Focus) - Lead customer-facing workshops and advisory engagements, including: - Architecture envisioning and solution design sessions - Dataverse and Power Platform readiness workshops - Field Service and Customer Insights design workshops - Governance, adoption, and optimization reviews - Own the end-to-end delivery of assigned engagements, ensuring outcomes, scope, and expectations are met. - Translate business goals into clear architectural guidance and recommendations, documented appropriately for customer and Microsoft stakeholders. - Dataverse-First Architecture Leadership - Design and advise on Dataverse-centric architectures that support Dynamics 365 CE and the Power Platform. - Guide customers on: - Data modeling and entity design - Security roles and access strategy - Extensibility and lifecycle management - Ensure architectural decisions support scalability, compliance, and long-term maintainability. - Power Platform Advisory & Enablement - Lead advisory guidance on: - Power Apps (model-driven and canvas) built on Dataverse - Power Automate (cloud flows) for business process automation - Power Automate Desktop (RPA) for legacy and unattended automation - Advise customers on Power Platform administration and governance, including: - Environment strategy - DLP policies - ALM and deployment patterns - Help customers adopt low-code solutions responsibly, especially in enterprise or regulated environments. - Field Service & Customer Insights Consulting - Act as a subject-matter advisor for: - Dynamics 365 Field Service (assets, work orders, inspections, scheduling, mobility) - Dynamics 365 Marketing / Customer Insights (unified profiles, segmentation, journeys, real-time engagement) - Ensure solutions are cohesive across CE workloads by leveraging shared Dataverse data and processes. - Lead fit-gap and design discussions that balance standard capabilities with extensibility. - On-Prem & Hybrid Advisory - Provide advisory support for customers running Dynamics CRM / Dynamics 365 CE On-Prem. - Lead discovery and assessment conversations covering: - Current-state on-prem architecture - Functional and platform limitations - Hybrid and cloud transition considerations - Position cloud-aligned, Dataverse-first futures without performing hands-on migration execution. - Client-Facing Consulting Excellence - Serve as a trusted technical advisor with strong executive presence. - Communicate complex technical concepts clearly to both business and technical stakeholders. - Lead conversations with confidence, structure, and empathy—helping customers navigate ambiguity and risk. - Represent the vendor professionally in customer and Microsoft-led calls. - Collaboration & Delivery Alignment - Partner closely with Microsoft CSAMs, program stakeholders, and vendor delivery leadership. - Align delivery activities to Microsoft frameworks (e.g., Success by Design–style motions). - Provide clear status, outcomes, and risks to vendor management and Microsoft counterparts. Qualifications - Strong experience with Dynamics 365 Customer Engagement: Cloud (online) and On-Prem / hybrid environments. - Deep hands-on and advisory experience with Dataverse. - Advanced experience with: - Power Apps - Power Automate - Power Platform Administration & Governance - Power Automate Desktop (RPA) - Understanding of architectural differences between on-prem and cloud CE deployments. - Proven experience leading client-facing workshops and advisory engagements. - Strong consulting soft skills: facilitation, stakeholder management, executive communication. - Comfortable owning delivery outcomes in a vendor / partner model. - Ability to influence decisions without direct authority. Requirements - Experience delivering Microsoft-aligned advisory or assessment engagements. - Familiarity with Copilot Studio and AI-enabled CE scenarios. - Azure integration experience (Logic Apps, Functions). - Microsoft certifications in Power Platform or Dynamics 365. Benefits - Base salary range: $110k-$140k, plus incentives that align with individual and company performance. - Medical, dental, and vision insurance. - Comprehensive employee assistance program. - 401(k) retirement plan. - Paid time off and holidays. - Paid learning days.