Higharc logo
Higharc

Based in Durham, North Carolina, Higharc is a software technology company that is developing an online design tool for buyers and builders. Its tool enables use

Adoption Project Manager

Location

United States

Posted

46 days ago

Salary

0

Seniority

Senior

Bachelor Degree5 yrs expEnglish

Job Description

Adoption Project Manager

Higharc

• Own and maintain the integrated project plan across Higharc and customer workflows. • Coordinate across program workstreams including plan and option configuration, estimating and purchasing, sales readiness, integrations, training and launch. • Maintain a clear, current view of project health and escalate stalled decisions, critical path risks, and cross-workstream dependencies before they become customer problems. • Identify and escalate stalled decisions, critical path risks, and cross-workstream dependencies before they become customer problems. • Own launch readiness visibility and ensure readiness criteria are tracked, current, and clearly communicated. • Improve Adoption project management standards through templates, playbooks, and reusable delivery artifacts grounded in real account work. • Collaborate with customer stakeholders, technical leadership, and Client Strategy teams to execute complex statements of work and onboarding strategies.

Job Requirements

  • 5+ years of experience in customer-facing project management, implementation management, technical program management, professional services, SaaS delivery, or complex business transformation programs.
  • Experience managing complex, multi-workstream programs across cross-functional teams
  • Strong project controls discipline: project plans, RAID logs, decision logs, dependency tracking, critical path management, and status reporting.
  • Strong written and verbal communication skills
  • Proven ability to hold internal and external stakeholders accountable to owners, dates, and commitments
  • Proficiency with project management tools: ClickUp (preferred), Smartsheet, Asana, Monday.com, Jira, Notion, or equivalent
  • Willingness to travel to client sites and company events up to 30% of the time.

Benefits

  • Comprehensive medical, dental, and vision coverage
  • Unlimited PTO
  • Meaningful maternity/paternity leave for full-time employees
  • Stipend to create the ideal home office

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