• Own complex, multi-engineer and cross-team projects from design to delivery. • Build and scale APIs that power our products and support continued growth. • Proactively identify opportunities to improve architecture, performance, and team efficiency. • Write clean, well-tested code and contribute to robust CI/CD pipelines. • Collaborate closely with engineers, product managers, and designers to deliver impactful solutions. • Mentor teammates and help raise the technical bar across the organization. • Participate in on-call rotations and ensure system reliability. • Actively engage in our remote-first, collaborative culture with open communication and shared accountability.

Role Description We are looking for a talented C# / WPF Software Developer to join our team and contribute to the development of desktop software solutions. In this role, you will be responsible for: - Designing, developing, and maintaining high-quality Windows-based applications. - Ensuring excellent user experience and software performance. Qualifications - Bachelor's degree in Computer Science, Software Engineering, or a related field. - 3+ years of experience developing software products in a Windows / C# environment. - Strong understanding of software design patterns and object-oriented programming principles. - Experience with desktop application development using .NET technologies. - Familiarity with WPF (Windows Presentation Foundation). - Experience in UX/UI development and user-centered design principles. - Knowledge of software installers such as NSIS is considered a plus. - Strong problem-solving skills and attention to detail. - Ability to work independently in a remote environment. Requirements - Design, develop, and maintain desktop applications using C# and .NET technologies. - Implement software solutions following established design patterns and best practices. - Develop and enhance user interfaces with a strong focus on usability and user experience. - Collaborate with cross-functional teams to gather requirements and deliver high-quality software products. - Troubleshoot, debug, and optimize existing applications. - Participate in code reviews and contribute to software architecture discussions. - Create and maintain software installation packages and deployment processes. Benefits - Help and support from our caring HR team. - 20 days of vacation + 10 days of sick leave. - The exchange of experience and work with talented colleagues. - Last but not least - valuable compensation for your efforts.

• Design, build, and maintain complex, omnichannel contact flows (Voice, Chat, SMS) within Amazon Connect. • Act as the technical lead on contact center projects, providing mentorship and guidance to junior engineers and administrators. • Collaborate with Customer Support and Sales leaders to understand business goals, define metrics, and recommend technical solutions that improve First Contact Resolution (FCR) and Average Handle Time (AHT). • Ensure the contact center architecture follows AWS Well-Architected Framework principles, focusing on high availability, disaster recovery, and data security. • Troubleshoot complex telecommunications, WebRTC, and API integration issues. • Manage telecom resources, including claiming/porting numbers and configuring queue/routing profiles.

• design, build, and maintain scalable, high-quality software solutions that support critical digital platforms • take technical ownership of complex backend services • mentor engineers within and across teams • collaborate closely with product managers, architects, and other stakeholders to deliver secure, reliable, and customer-focused solutions