• Create and update invoices based on insurance billing data • Review insurance payments and Explanation of Benefits (EOBs) • Reconcile projected invoice amounts with actual payments received • Track client co-pays, secondary insurance payments, and outstanding balances • Adjust invoice line items and totals based on updated payment information • Maintain accurate billing records and supporting documentation • Process and manage large volumes of invoice data • Update spreadsheets and reports as needed • Ensure accuracy across all billing and invoicing systems

Role Description Buscamos um(a) Analista de Dados Pleno para atuar na área de CRM B2B Corporate Clients. Este profissional será peça-chave na transformação de dados em estratégias acionáveis, sustentando decisões de relacionamento com clientes e contribuindo diretamente para geração de receita. Profissional proativo, orientado a resultados e com forte senso de ownership, capaz de atuar de forma estratégica e executiva na evolução do CRM orientado a dados. Qualifications - Conhecimento de SQL para extração e manipulação de dados. - Conhecimento em Python para análise de dados. - Vivência com segmentação de base e análise de performance. - Habilidade com Excel. - Uso de IA aplicada à personalização e otimização de campanhas (diferencial). - Experiência com ferramentas como SalesForce e Databricks (diferencial). - Experiência com testes A/B e metodologias de otimização (diferencial). - Experiência em análise de dados aplicada a CRM, marketing ou relacionamento com clientes (diferencial). - Forte capacidade analítica para gerar entendimento profundo do cliente. - Habilidade em transformar dados em decisões e experiências personalizadas. - Capacidade de conectar indicadores de CRM com resultados de negócio (receita e engajamento). - Perfil investigativo e questionador. - Boa comunicação para traduzir dados em narrativas claras e acionáveis. Requirements - Desenvolver segmentações estratégicas para campanhas de CRM, iniciativas de ABM e pesquisas de NPS. - Planejar, executar e analisar testes A/B, gerando aprendizados contínuos. - Traduzir insights analíticos em planos de ação claros junto aos times de CRM, Marketing e Comercial. - Mensurar impacto das iniciativas, conectando resultados de CRM à geração de receita, assim como identificar oportunidades de otimização de ações. - Evoluir o uso de dados para personalização de experiências, incluindo aplicação de inteligência artificial. Company Description A Serasa Experian é a primeira e a maior Datatech do Brasil. Líder em soluções de inteligência para análise de riscos e oportunidades, com foco nas jornadas de crédito, autenticação e prevenção à fraude. Com tecnologia de ponta, inovação e os melhores talentos, transforma a incerteza do risco na melhor decisão, ajudando pessoas a realizarem seus sonhos e empresas de todos os portes e segmentos a prosperarem. Temos 22.000 pessoas operando em 32 países e a cada dia estamos investindo em novas tecnologias, profissionais talentosos e inovação para ajudar todos os clientes a maximizarem cada oportunidade. Com sede corporativa em Dublin, Irlanda, a Experian está listada na Bolsa de Valores de Londres (EXPN) e compõe o índice FTSE 100.

Role Description - Main responsibilities: - Master Data & Referentials Management: - End-to-end processing of all requests for creation or modification of analytical dimensions (Imputation Centers, Projects, etc.) received via Jira tickets or emails. - System Maintenance: - Execute updates across the financial ecosystem (ERP, EPM…), ensuring global data consistency and compliance with Group management rules. - Level 1 Support (Referentials): - Act as the primary Point of Contact (SPOC) for users regarding referential issues (e.g., guidance on selecting analytical axes, correcting imputation errors, explaining management rules). - Data Integrity: - Perform regular quality controls and reconciliations to ensure data alignment between all financial systems. - Functional Administration & Monitoring: - User Administration: Manage user access rights and conduct periodic security reviews for Board (EPM) and Power BI. - Budgetary Run: Configure Board (EPM) for all cycles (Budget/Forecasts), manage technical openings/closings, and execute data imports/exports. - Usage Analytics: Analyze reporting adoption using Power BI Usage Metrics (monitoring connection rates per user, identifying obsolete vs. highly consulted reports). - Monitoring & Insights: Produce KPIs on tool adoption to suggest targeted training actions or workspace cleanup (decommissioning unused reports). - Documentation: Maintain and update Standard Operating Procedures (SOPs) and User Guides for the finance community. - Continuous Improvement: - System Evolutions: Participate in User Acceptance Testing (UAT) during the rollout of new budgeting tool features or new reporting dashboards. - Reporting Factory: Contribute to the monthly reporting update process and optimize workflows based on usage feedback and identified bottlenecks. Qualifications - Master’s degree in Finance Data management or Information Systems Requirements - Minimum 5 years of experience in Financial Systems, Finance Data Management or Business Intelligence within an international environment - Technical Skills: - Master Data Governance: Strong understanding of financial data flows and the impact of analytical dimensions on Financial Systems and reporting. - Data Visualization: Proficiency in Power BI, with the ability to interpret Usage Metrics and manage workspace security/access. - EPM & ERP Expertise: Proven experience in the functional administration of EPM tools (e.g., Board, Anaplan, OneStream) and familiarity with ERP data structures is a plus. - Practical experience with Jira (or similar Service Desk tools) to manage workflows, SLAs, and user requests. - Advanced Excel / Google sheet expertise is mandatory. - Soft Skills: - High level of rigor and attention to detail. - Strong organizational skills and ability to manage multiple requests simultaneously. - Excellent written and oral communication in English. - Ability to work autonomously in a multicultural, remote-team environment. Benefits - Flexibility – Just punch in leaves, not intime and out time - Office perks – a game of foosball, table tennis to bat the afternoon lacklustre, free event pass for exclusive and limited shows, music subscription, etc. - Wellbeing – Caring by EUTELMED, professionals are at your disposal for advice and support, in your own language and culture - Transparency – engaged in secondary activity just disclose it to us - Sustainability – You can be a part of CSR program, represent yourself as a #shaper and contribute to a better future.

Title: Health Program Data, Performance, Reporting & Systems Lead (REMOTE) Location:Vermont Work Type: Remote, Full Time Job ID:R2601965 Job Description: You are required to live in Vermont to be considered for this role. Provides senior-level analytical leadership and oversight for data management, reporting, and system integration supporting complex state or federally funded RURAL HEALTH transformation initiatives. Leads statewide data strategy, performance monitoring, analytics, reporting, and systems coordination activities supporting the state's Rural Health Transformation Program. Oversees development of dashboards, reporting frameworks, provider performance tracking methodologies, outcome measurement systems, and data-informed decision-support processes. Coordinates data integration and reporting activities supporting provider sustainability metrics, workforce indicators, operational performance measures, and federal reporting requirements. Supports development of actionable analytics for rural providers and state leadership. Designs and implements structured data collection frameworks, ensuring alignment with program requirements and consistency across multi-site and multi-initiative environments. Supports development and maintenance of reporting systems, dashboards, and analytical products to inform program performance, compliance, and decision-making. Leads data validation, reconciliation, and quality assurance processes to ensure accuracy, completeness, and timeliness of all reporting deliverables. Identifies data trends, performance patterns, and potential risks across subrecipient activities and escalates issues as appropriate. Provides training and technical assistance on data systems, reporting platforms, and data governance practices, including working with non-technical audiences in rural or community-based settings. Supports audit-ready documentation and compliance with state and federal reporting requirements Up to 25% travel may be required. Basic Qualifications: - Master's degree in health informatics, public health, epidemiology, biostatistics, data science, healthcare analytics, or related field required. - Minimum 8 years of healthcare analytics, performance reporting, health systems analysis, or public-sector data management experience. Experience developing dashboards and performance measurement systems. - Minimum 1 year experience supporting CMS, Medicaid, HRSA, or federally funded healthcare reporting initiatives. Advanced proficiency with Power BI, Tableau, SQL, SAS, Python, R, or similar tools. - Experience translating complex analytics into actionable operational insights for non-technical stakeholders. Knowledge of healthcare financial, operational, workforce, and access-to-care metrics preferred. - Strong expertise in RURAL HEALTH operations, sustainability planning, workforce stabilization, and healthcare performance improvement. - Experience leading multidisciplinary consulting teams and facilitating provider learning collaboratives. Ability to support statewide provider engagement and implementation activities. - Experience serving as client interface for state agencies, Medicaid authorities, or other public-sector health funders. - Experience leading a team and providing oversight of performance, quality control, and deliverables. - Strong understanding of state health systems, Medicaid programs, rural health environments, or safety-net provider networks. - Experience supporting high-visibility, multi-partner implementation initiatives preferred. #NMRH #VTRH #PT26ICF #Indeed Working at ICF ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. The pay range for this position based on full-time employment is: $118,755.00 - $201,884.00 Vermont Remote Office (VT99)