Managed global staffing across 30 plus countries with enterprise recruiting, oversight, training, and performance manage
Business Development Assistant – Operations, Technology
Location
New York
Posted
4 days ago
Salary
0
Seniority
Senior
Job Description
Business Development Assistant – Operations, Technology
The Hello Team
• Manage company software systems and ensure platforms remain updated and operational • Oversee scheduling, invoicing, workforce coordination, and daily operations • Ensure technicians accurately enter information and follow procedures • Resolve system and operational issues before escalating to management • Research AI tools and process improvements to support business growth and efficiency • Maintain operational reports, dashboards, and internal documentation • Coordinate communication between technicians, staff, and management • Monitor workflows and identify opportunities to improve productivity and organization • Perform other duties related to the position as assigned
Job Requirements
- Proficient level of English (written and spoken)
- Excellent interpersonal and communication skills, allowing for effective collaboration with clients, colleagues, and teammates
- Previous experience as a Business Development Assistant, Operations Assistant, or in similar professional roles
- Strong sense of ownership and accountability
- Highly responsible, proactive, dependable, and detail-oriented
- Strong research, critical thinking, and problem-solving skills
- Experience with software, digital tools, and technology systems
- Experience in the HVAC industry is a major plus for this role
- Comfortable managing multiple tasks and platforms simultaneously
- Strong responsibility, follow-through, and organizational skills
- Ability to manage multiple tasks in a fast-paced environment
- Ability to quickly learn new systems, software, and workflows
- Proficiency with Microsoft Office (Word, Excel , Outlook), and standard business tools (email, spreadsheets, document management)
- Out-of-the-box thinker, highly adaptable, reliable, self-motivated, and confident approach
- Positive attitude and the ability to learn and adapt quickly
- Ability to understand and follow established processes accurately with minimal supervision
- Ability to work U.S. Eastern Time (New York) business hours and adapt to business needs
- Interested in long-term career opportunities
- Reliable computer (Windows 10 or newer), two monitors, and stable high-speed internet
Benefits
- 100% remote work
- Compensation in USD
- Full-time position with 40 hours weekly
- Great work environment with potential for growth
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