Role Description At Innodata, we’re partnering with the world’s leading technology companies to build the future of generative AI and large language models (LLMs). We’re on the lookout for smart, savvy, and curious Generative AI Specialist to join our global contributor community as part of our Subject Matter Expert (SME) on Demand program. This is not a traditional full-time role. It’s a part-time, remote, flexible, project-specific opportunity designed for those who want to make a real impact—on their schedule. Whether you're a writer, linguist, educator, researcher, or just deeply passionate about language and logic, this role lets you contribute to cutting-edge AI development while maintaining control over your time. You’ll be helping LLMs learn the intricacies of language and reasoning—not just how to write, but how to think. If you’ve ever dreamed of shaping the intelligence behind tomorrow’s technology, this is your chance. This is more than just a gig—it’s a rare chance to help shape the future of AI from anywhere in the world, on your own terms. What You’ll Own - Rating/assessing the performance of AI models or algorithms based on their output or behavior through a set of evaluative questions. - Labeling elements of a piece of content rather than the content as a whole. - Assigning predefined categories or labels to items. - Evaluating the perceived quality and/or appropriateness of content. - Generating labels to advance understanding of a concept, trend etc. - Creation of additional training data for machine learning models by applying transformations to the original data, such as modifying images (rotation, flipping, cropping), generating new text (paraphrasing, summarization), or altering audio/video signals (speed modification, pitch shifting) to reduce overfitting and increase dataset diversity. - Reviewing data and identifying whether or not a product feature works as intended based on the project's guidelines. - Labeling model outputs to identify if a piece of content is or isn't something. Examples: identify clickbait; identifying gaming videos; identifying branded content. - Ordering or ranking items based on a set of preferences or criteria. - Creating prompts or questions that will be used to generate responses from a language model or other AI system. - Projects that evaluate the relevance of content based on a relevancy scale (1-3, 1-5, etc.). - Generating responses to prompts or questions using a language model or other AI system. - Rewriting existing text while preserving the original meaning, often to improve clarity or style and adherence to guidelines. - Producing concise summaries of longer pieces of text or data. - Converting spoken language or audio content into written text. - Converting text or spoken language from one language to another. - Gathering and compiling various forms of data to be used for training, evaluating, or fine-tuning the AI models. This may include text, images, videos, audio files, or other types of digital content. Qualifications - A Bachelor’s degree or higher in a humanities specialization is required. - Advanced degrees are strongly preferred (Master’s or PhD). - Professional or Expert level proficiency (C1/C2) in English. Requirements - The expected hourly salary range for this position is $15 p/hour, based on experience, skills, and qualifications. Important Notice Please be aware of recruitment scams involving individuals or organizations falsely claiming to represent employers. Innodata will never ask for payment, banking details, or sensitive personal information during the application process. To learn more on how to recognize job scams, please visit the Federal Trade Commission’s guide at https://consumer.ftc.gov/articles/job-scams . If you believe you’ve been targeted by a recruitment scam, please report it to Innodata at verifyjoboffer@innodata.com and consider reporting it to the FTC at ReportFraud.ftc.gov .

Role Description Our customers and their consumers deserve the best retail experience. We are looking for a creative and technically confident AI Marketing Assistant to join our growing Marketing team. In this role, you will harness the latest AI tools and technologies to accelerate content production, improve campaign performance and help Cybertill tell its story more compellingly across digital and traditional channels. You will work closely with our Sales and Marketing leadership to embed AI-driven workflows into everyday marketing activities, supporting both the Cybertill and Kudos Software brands. - Use AI-powered tools (such as ChatGPT, Claude, Appollo & Clay, and similar platforms) to generate, refine and optimise marketing content including blog posts, email campaigns, social media copy, case studies and product messaging. - Design and execute AI-assisted digital marketing campaigns across LinkedIn, Google Ads, email and organic search, monitoring performance and adjusting targeting based on real-time data. - Support the management and growth of the HubSpot CRM, including segmentation, nurture workflows, lead scoring and pipeline reporting. - Conduct AI-enhanced market research and competitor analysis to identify trends, content gaps and new audience opportunities across the charity, retail and visitor attraction sectors. - Produce and edit short-form video, graphics and multimedia content using AI creative tools (e.g. Canva AI, Adobe Firefly) aligned to brand guidelines. - Assist in building and optimising landing pages, for AEO, GEO & SEO content and paid search strategies with the support of AI-driven keyword and content tools. - Collaborate with the Product and Customer Success teams to create customer-facing communications, product release notes and onboarding materials. - Track, analyse and report on marketing KPIs including MQL generation, email open rates, social engagement, and campaign ROI, using dashboards in HubSpot and Google Analytics. - Stay current with developments in AI marketing technology, proactively identifying new tools and approaches that could improve the team’s output and efficiency. Qualifications - A genuine enthusiasm for AI technology and its practical application in a marketing context, you will have already experimented with AI tools in a professional or personal capacity. - Strong copywriting and editorial instincts; you can take AI-generated output and shape it into polished, on-brand content that resonates with a B2B audience. - Familiarity with marketing automation platforms, ideally HubSpot, including workflow creation, contact management and reporting. - A data-driven mindset — comfortable setting up tracking, interpreting analytics and making recommendations based on performance metrics. - Experience with social media management tools and an understanding of how to build brand presence on LinkedIn and other relevant channels for a B2B technology business. - Good project management skills with the ability to manage multiple campaigns and deadlines simultaneously in a fast-moving environment. - A collaborative, team-first attitude with clear and confident communication skills, both written and verbal. - Comfortable working across two distinct brands adapting tone and messaging appropriately for each audience. Requirements - Results focused - Team focused - Accountable - Service orientated - Innovative & Passionate - An excellent communicator both internally and externally - Focused on the importance of a good user experience, and a customer centric ethos Qualifications / Experience - A degree (or equivalent experience) in Marketing, Communications, Business, or a related discipline. - Experience in a marketing role, with demonstrable use of AI tools to improve output or efficiency. - Hands-on experience with HubSpot and marketing automation platforms. - Familiarity with Google Analytics 4, Google Ads or LinkedIn Campaign Manager is advantageous.

• You develop complex automations that go beyond the capabilities of no-code tools — API integrations, custom Python/TypeScript scripts, agentic workflows, internal tools. • You enable colleagues across all departments to build their own automations. • You lead the AI Circle, offer office hours, run hands-on workshops, and write internal documentation that enables self-service. • You select our AI tool stack and define and maintain the standard set of approved tools. • You manage data flows and security and are responsible for the AI tracker. • You perform basic privacy and security reviews for system integrations and ensure compliance. • You create a shared foundation — a common infrastructure so others can develop safely and quickly.

Role Description The Network Team Lead will support the Technical Leads, Field Technicians, Project Management and Network Engineering team to carry out a best-in-class service in the deployment of networking hardware for Global customers. This position will require a combination of travel to various customer sites globally as well as remote support. Key Responsibilities - Understand and project the team culture - Build trust between team members - Inspire and motivate teamwork for achieving goals - Influence valuable changes - Be open to new ideas coming from team members - Consult frequently with key team members - Establish an open discussion for decision-making - Distinguish the team from others – create an identity for the team - Train new resource on EOS/client standards - Ensure all employees receive the appropriate training and education, including ongoing compliance training - Ensure compliance with established company and regulatory guidelines and procedures to provide high quality service and outstanding customer care - Practice cost improvement strategies, maintaining profitability and growth of area - Provide support to the PMO team in the correct selection of field resource to ensure successful project delivery - Implement location-specific and area quality goals and action plans in order to achieve quality standards - Provide informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process to identify and develop talent - Participate in the hiring of new field resource - Represent the EOS in meetings with Clients - Ensure Day and Project level documentation is completed - Train and uphold EOS Skills and Standards - Understand skillsets and properly assign technicians to project teams - Decipher complex Design Packs and appropriately convey questions or changes with Project Management - Work with Project Management to help assign technicians to projects - Troubleshoot and resolve issues in the network environment - Provide technical support through various means of communication - Collaborate easily with network engineers and project managers - Assist network engineers in the form of network design, implementation, and problem resolution - Support the onsite team to meet quality, productivity, turnaround time and other expectations - Any other ad hoc duties as reasonably required by the company and within the competency of the post-holder Qualifications - Must have experience leading teams - Must be able to read and understand SOP/DPKs to ensure everything is done correctly - Must be agile, and exhibit a strong sense of urgency - Must be responsive, efficient, have excellent customer interaction, and exhibit a high level of professionalism - The ideal candidate will not find difficult tech problems deterring or frustrating, but intriguing and will welcome the challenge - Good organization and time management skills with proven ability to manage multiple priorities - Good written and verbal communication skills - Must have critical thinking and problem-solving ability - Be flexible and adaptable to change and hours of work, to meet the needs of the customer - The ability to accurately communicate directions to technicians onsite or abroad - The desire to grow through learning and taking on new projects - Storied experience of networking hardware – routers, servers, switches, PDU’s, copper and fiber optic cabling - Excellent organizational, interpersonal, time management, written and oral communication skills - Hands on experience on Juniper routers/switches/firewall, Cisco L2/L3 switches and Aruba/Cisco wireless - Ability to read technical network diagrams, schematics and port maps - Ability to interpret rack build layouts and bills of materials - Previous experience in a similar role - Good understanding of networking concepts and a desire to build skills in this area - Candidate must be able to lift up to 50 pounds - Excellent analytical, problem-solving skills and strong attention to detail - Ability to diagnose advanced technical problems and find the root cause - Ability to work in and encourage fast paced and dynamic environment - Combination of at least 8 years’ Data Center Network Deployment experience or 8 years' experience in Network Engineering Deployments for large-scale networks in a corporate environment - Must be available to work outside of normal business hours - Must be available to travel to various customer sites within the US, and globally if required Desirable Criteria - 5+ Network Infrastructure deployment experience and 3+ Years EOS Network Infrastructure deployment experience - OR 4+ EOS Network Infrastructure deployment experience and a Qualifying Certification (CCNA, CDCTP, DCIS, etc) - OR a reasonable combination of these ideas - Bachelor's Degree/Associates Degree - CCNA / CDCTP / ECC / BICSI / DCIE Pay Range $75,000 — $95,000 USD Company Description EOS IT Solutions is a family run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.