Title: Registered Nurse, Remote, Triage, ER, Telehealth Location: Houston United States Category Corporate Job Id R0048546 Job Description: We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Registered Nurse 1, CareLine, is responsible for providing telephonic triage directional patient care advice for general and specific illnesses, health related issues, client counseling, patient advocacy, health education and referral and resource management to ChenMed patients and their families. Providing on-call coverage, the incumbent in this role provides remote clinical advice and assessments within license and as possible given technology and medium. The registered nurse collaborates with primary caregivers and others on the interdisciplinary care plan team to provide a team approach of care. The schedule for this position is as follows: Mondays 1630-0430 Tuesdays 1630-0030 Saturdays 0800-2000 Sundays 0730-1530 Eastern times. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: - Connects with patients via phone or video call. Interviews and questions patients to collect health history and uses a computer system to record and store comprehensive and focused data relating to the health needs of patients and families. - Provides health assessment and treatment solutions, monitors patient health and at-home care, aids in emergency scenarios and promotes patient wellness. - Based on technology available, monitors a patient's blood oxygen levels, heart rate, respirations, blood pressure and blood glucose as well as other assessment measures. - With the help of video chatting, identifies patient's symptoms and conditions. Analyzes data to determine the appropriate health maintenance and identify appropriate outcomes for patient and family. - Collaborate with on-call providers as needed to support expected clinical outcomes for the patient and family. - Evaluates and documents progress toward the anticipated outcome. Assist in ensuring achievement of optimal patient outcomes using Telemedicine. Documents interventions in a readable, understandable language. - Aids in enhancing the quality and efficacy of the organization's telehealth practices and professional nursing practice through successful utilization and improvement of outcomes that demonstrate program efficacy. - Utilizes appropriate resources to plan and provide services that are safe, effective and fiscally responsible. - Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: - Knowledge and understanding of general/core Nursing-related functions, practices, processes, procedures, techniques and methods - Broad nursing knowledge and understanding - Ability and willingness to provide extraordinary customer service and professionalism to all customers - Maintains current nursing knowledge and competency to stay abreast of budding nursing trends and best practices - Excellent written and verbal communication skills through a variety of formats, tools and technologies - Capable of building trust and professional relationships to deliver VIP care across the continuum - Ability to demonstrate excellent clinical judgment - Ability to problem solve - Ability to prioritize work under pressure - Ability to provide constructive feedback - Ability to effectively collaborate with a multidisciplinary team - Proficient skill in Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook; competent in other systems required for the position - Ability and willingness to travel locally, within South Florida to attend meetings and trainings up to 10% of the time; required availability to work evening, weekends and/or holidays - Minimum requirement to work 4 holidays in the calendar year - Spoken and written fluency in English; bilingual (Spanish/Creole) preferred - This job requires use and exercise of clinical judgement EDUCATION AND EXPERIENCE CRITERIA: - Associate Degree in Nursing required, Bachelor's Degree in Nursing preferred - Nurse Licensure Compact multistate license required - Michigan and Illinois Nurse Licensure required within 90 days of hire, ability to obtain additional licenses as requested by the organization within 90 days of hire - Basic Life Support (BLS) certification from the American Heart Association or American Red Cross required - Minimum of 3 years acute clinical nursing work experience working in emergency services, urgent care, or geriatric care required - Minimum of 1 year virtual care experience highly preferred - Must reside within the Continental United states within a state where company is established as a legal business entity PAY RANGE: $64,583 - $92,262 Salary The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. EMPLOYEE BENEFITS We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current employees, if you want to apply to our internal career site, please click HERE Current Contingent Worker please see job aid HERE to apply #LI-Remote

Title: Patient Service Representative Location: US-NJ-East Brunswick Job ID 2026-34152 # of Openings 1 Type Part Time (<20) Category Field Office Staff Is this a remote position? No Overview Garden State Dental is looking for a Patient Service Representative in East Brunswick, New Jersey, to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health. Position Overview: This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient&rsquo;s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care. What we offer: - Pay: $18.00-$20.00 per hour - Part-time - Team-oriented work environment with access to modern dental technology Responsibilities - Customer Service; acknowledge, smile and greet patients upon arrival/dismissal - Respond to patient questions and or concerns - Answering Telephones - Scheduling Appointments - Maintaining Appointment Book - Confirming Appointments - Follow up on no shows/cancellation of Appointments - Register Patients on sign in sheet - Post charges and payments to patient accounts - Checking voicemail on a daily basis - Maintain a clean and friendly waiting area for patients Qualifications - Experience working in a dental, medical, or other health-care office, preferred - Knowledge of insurance plans (HMO/PPO), is a plus - Experience answering telephone - Must have exceptional customer service skills - 1 year of hands on experience at a minimum Legal Disclaimer: We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.

Title: Contact Specialist - SS Physician Services Location: Cincinnati United States Job Description: Bon Secours About Us As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. Contact Specialist - Work at Home - Ohio Cincinnati Central Market Contact Specialist role is a part of the Physicians Services, Enterprise Contact Center within Bon Secours Mercy Health. Under the leadership of the Enterprise Contact Center Team, the Patient Engagement Specialist role is responsible for providing exceptional customer service while scheduling patients. This role is critical to the organizational success of providing a white glove patient experience with patient safety being a priority. Responsibilities - Primarily supports inquiries for: registration, general information, clinical connection, work queue and messaging - Acts as first point of contact for inbound and outbound patient care inquiries and requests by omni-channel center - Leverages CRM to perform front-line customer support and resolves most issues and utilizes critical thinking to determine what customer inquiries require - Organizes work / resources to accomplish objectives - Participates in Peer mentor/mentee program - Proactively communicates issues or potential issues involving patient care and process improvement opportunities to your supervisor - Demonstrates a willingness and ability to work collaboratively with others for concise and timely flow of information - Meets productivity requirements to ensure excellent care is provided to patients - Maintains stable performance under pressure and handles stress in ways to maintain relationships with patients and co-workers - Maintain satisfactory attendance and punctuality as set forth by BSMH and department policies - Must be able to work with minimal supervision Qualifications - High School Diploma or GED. College experience preferred. - 1-2 years of customer service experience required - Contact Center experience-preferred - Medical terminology preferred - Critical Thinking and problem-solving skills required - Active listening skills required - Prior healthcare experience preferred - Medical insurance experience is a plus - Solid computer knowledge and skills, including the ability to navigate complex systems and ability to troubleshoot is required - Ability to multi-task required - Excellent written and verbal communication skills this include spelling and grammar required - Previous experience using EPIC, Salesforce or other customer relationship management software preferred As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being-personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer - Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) - Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts - Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders - Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

Title: Contact Center Recruiter Location: Phoenix, San Antonio United States Job Description: Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Contact Center Recruiter (Intermediate Level), you will play a critical part in sourcing, attracting, and hiring top talent in a fast‑paced, high‑volume, class-based hiring environment. You will bring a proven track record of success in high‑volume recruiting, with preferred experience in the insurance industry. This role goes beyond transactional recruiting-you will apply a consultative mindset, leverage a strong understanding of local labor market trends, and use data‑driven insights to inform and influence hiring strategies in partnership with business leaders. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX or Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: - Strategic Sourcing & Full-Cycle Class-Based Recruitment: Execute full-cycle recruitment for a high volume of insurance/claims-related positions, utilizing innovative sourcing strategies to build diverse and robust talent pipelines. - Market Intelligence & Consultation: Conduct thorough local market analysis, staying abreast of industry trends, compensation benchmarks, and competitor activities within the insurance sector. Proactively consult with hiring managers and stakeholders to provide data-driven insights that shape recruitment strategies and optimize hiring outcomes. - Relationship Management: Cultivate and maintain strong, collaborative relationships with candidates, hiring managers, and other internal and external stakeholders through exceptional communication and engagement. - Adaptability & Problem-Solving: Demonstrate a high degree of adaptability, strategic thinking, and problem-solving skills to navigate complex hiring challenges and evolving business needs. - Process Optimization: Continuously assess and refine recruitment processes to enhance efficiency, candidate experience, and overall effectiveness in a high-volume setting. - Project Management & Cross-Functional Collaboration: Ideally, leverage project management principles to manage multiple requisitions and hiring initiatives simultaneously. Collaborate effectively with cross-functional teams to ensure alignment on hiring objectives and strategies. What you have: - Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. - 2 years of progressive work experience in staffing, general human resources, and/or account relationship management, to include knowledge of applicable employment laws. - Knowledge of state and federal laws regarding employment and hiring practices. - Knowledge of effective screening and interviewing techniques. - Developing knowledge and use of Microsoft Office products and other software to support sourcing tools and techniques. What sets you apart: - Proven experience in high-volume recruiting environments filling class sizes of 16 or more. - Demonstrated experience recruiting for claims roles. - A track record of conducting market analysis and leveraging insights to inform recruitment strategies. - Exceptional relationship-building skills with candidates, hiring managers, and stakeholders. - Strategic, adaptable problem-solver with experience navigating changing priorities. - Demonstrated ability to adapt to changing circumstances and effectively manage unexpected challenges. - Exposure to project management principles and cross-functional hiring initiatives. - Excellent communication, negotiation, and interpersonal skills. - US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $63,590.00 - $121,530.00. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.