• Own the end-to-end GTM technology stack strategy and roadmap • Lead complex Salesforce implementations and ongoing system enhancements • Own the implementation strategy and optimization of CPQ (Configure, Price, Quote) systems • Drive integration strategy across GTM platforms • Evaluate and manage the broader GTM tech stack • Partner with IT and business systems teams to manage vendor relationships • Directly manage, develop, and mentor a team • Act as a cross-functional connector between sales, finance, legal, and customer success • Provide oversight and direction for the Deal Desk function • Own the planning and execution of RevOps enhancement and optimization sprints • Continuously assess and improve revenue processes across the lead-to-cash cycle • Define and maintain a reporting framework that gives leadership clear visibility into pipeline health

• The Revenue Operations Manager is responsible for designing, scaling, and optimizing the end-to-end revenue engine across Sales, Partnerships, Marketing, and Customer Success. • This role owns GTM systems, data, process, forecasting, and performance management to drive predictable revenue growth and operational efficiency. • In this role, you will create and implement high quality reporting and insights to advise our internal stakeholders to make data-driven decisions. • This role partners closely with Sales, Enablement, Partnerships, and Finance to ensure alignment across strategy, execution, and measurement while building scalable infrastructure for growth. • This role is for a self-starter and problem solver with incredible ability to influence our organization and work cross-functionally with nearly all teams. • We’re looking for a team player, who can think quickly on their feet, and navigate a rapidly growing organization to get things done at high velocity and with superb quality. • This role reports directly to the Head of Revenue Operations and will not have any direct reports.

Role Description - Payer Portal Administration - Coordinate with clients to establish and configure payer portal access - Maintain and update portal login credentials in a secure and organized manner - Add, modify, and remove user access as needed in alignment with client and compliance requirements - Banking & Treasury Support - Act as primary liaison between clients and banking institutions - Transfer funds between client bank accounts in accordance with established protocols - Create, maintain, and reconcile bank deposit reports using client bank account data - Retrieve and manage lockbox images and related documentation from client bank accounts - Reporting & Data Management - Prepare and distribute payout reports to clients accurately and on schedule - Provide invoice-related data derived from treasury processes to the Client Success team - Ensure all financial reporting is timely, accurate, and compliant with internal controls Company Description

Role Description The Accounts Receivable Specialist submits billing to the appropriate party and follows-up for adjudication and payment of individual claims. Communicates with insurance and other payers, patients, guarantors, family members, and/or other medical staff for status of individual claims to manage accounts receivable. Key Accountabilities: - Performs comparative analysis for accuracy of bill before submission to appropriate parties (i.e., charges, subscriber data, diagnosis/procedure codes, and late charges). - Processes claims in a timely manner according to contracts, regulations, department standards, and form requirements. - Generates phone calls to all parties to check status of unprocessed, unpaid, or rejected claims ensuring accurate and timely reimbursement. - Processes variety of correspondence from all parties taking appropriate steps to expedite timely resolution of claims payment. - Verifies insurance/payer and patient demographic information for accuracy of data collected at time of registration when appropriate. Inputs verification data to complete in-house claims generation of billing forms. - Re-bills accounts when new information is received requiring account updates with appropriate demographic and third party information to ensure payment. Updates patient record to indicate changes made. - Reviews internal and external reports for claims status. Qualifications - High School diploma or GED preferred - Must be 18 years of age Requirements - Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance - Job classification is not exposed to blood borne pathogens (blood or bodily fluids) while performing job duties Work Environment - Climate controlled office setting with daily movement throughout the facility - Interaction with department members and other healthcare providers Benefits - Lifestyle Engagement (e.g., health coaches, relaxation rooms, health focused apps like Wonder and Ripple, mental health support) - Access & Affordability (e.g., minimal or zero copays, team member cost sharing premiums, daycare) Scheduled Weekly Hours - 40 Scheduled FTE - 1 Location - CIN 3 Neenah Center - Appleton, Wisconsin Overtime Exempt - No Worker Shift Details - Days