• The Revenue Operations Manager is responsible for designing, scaling, and optimizing the end-to-end revenue engine across Sales, Partnerships, Marketing, and Customer Success. • This role owns GTM systems, data, process, forecasting, and performance management to drive predictable revenue growth and operational efficiency. • In this role, you will create and implement high quality reporting and insights to advise our internal stakeholders to make data-driven decisions. • This role partners closely with Sales, Enablement, Partnerships, and Finance to ensure alignment across strategy, execution, and measurement while building scalable infrastructure for growth. • This role is for a self-starter and problem solver with incredible ability to influence our organization and work cross-functionally with nearly all teams. • We’re looking for a team player, who can think quickly on their feet, and navigate a rapidly growing organization to get things done at high velocity and with superb quality. • This role reports directly to the Head of Revenue Operations and will not have any direct reports.

Role Description - Payer Portal Administration - Coordinate with clients to establish and configure payer portal access - Maintain and update portal login credentials in a secure and organized manner - Add, modify, and remove user access as needed in alignment with client and compliance requirements - Banking & Treasury Support - Act as primary liaison between clients and banking institutions - Transfer funds between client bank accounts in accordance with established protocols - Create, maintain, and reconcile bank deposit reports using client bank account data - Retrieve and manage lockbox images and related documentation from client bank accounts - Reporting & Data Management - Prepare and distribute payout reports to clients accurately and on schedule - Provide invoice-related data derived from treasury processes to the Client Success team - Ensure all financial reporting is timely, accurate, and compliant with internal controls Company Description

Role Description The Accounts Receivable Specialist submits billing to the appropriate party and follows-up for adjudication and payment of individual claims. Communicates with insurance and other payers, patients, guarantors, family members, and/or other medical staff for status of individual claims to manage accounts receivable. Key Accountabilities: - Performs comparative analysis for accuracy of bill before submission to appropriate parties (i.e., charges, subscriber data, diagnosis/procedure codes, and late charges). - Processes claims in a timely manner according to contracts, regulations, department standards, and form requirements. - Generates phone calls to all parties to check status of unprocessed, unpaid, or rejected claims ensuring accurate and timely reimbursement. - Processes variety of correspondence from all parties taking appropriate steps to expedite timely resolution of claims payment. - Verifies insurance/payer and patient demographic information for accuracy of data collected at time of registration when appropriate. Inputs verification data to complete in-house claims generation of billing forms. - Re-bills accounts when new information is received requiring account updates with appropriate demographic and third party information to ensure payment. Updates patient record to indicate changes made. - Reviews internal and external reports for claims status. Qualifications - High School diploma or GED preferred - Must be 18 years of age Requirements - Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance - Job classification is not exposed to blood borne pathogens (blood or bodily fluids) while performing job duties Work Environment - Climate controlled office setting with daily movement throughout the facility - Interaction with department members and other healthcare providers Benefits - Lifestyle Engagement (e.g., health coaches, relaxation rooms, health focused apps like Wonder and Ripple, mental health support) - Access & Affordability (e.g., minimal or zero copays, team member cost sharing premiums, daycare) Scheduled Weekly Hours - 40 Scheduled FTE - 1 Location - CIN 3 Neenah Center - Appleton, Wisconsin Overtime Exempt - No Worker Shift Details - Days

Role Description We are looking for a Manager, Finance Operations who will be responsible for overseeing Lumine’s finance operations at head office, overseeing monthly close, accounts payable and banking management. This role reports to the Director, Corporate Controller. This position is right for you if you have excellent attention to detail and strong understanding of monthly close process and controls. You are driven to deliver quality results and strive for continuous process improvements. You are a collaborative individual, who can work easily with a team, and are also comfortable driving work to completion independently when required. You have excellent social skills, a warm phone manner, and are an enthusiastic energetic self-starter. - Responsible for monthly close and reporting of Lumine’s head office entities, including review of journal entries, full trial balance reconciliations, and intercompany invoicing. - Review supporting documents and working papers for HST and income tax returns for Canadian head office entity. - Manage and liaise external audits for Lumine’s head office entities in multiple jurisdictions including Canada, UK, and other geographies. - Prepare schedules and working papers to support internal audits and maintain appropriate control documentation. - Oversee accounts payable and day-to-day banking for Lumine’s head office entities, ensuring timely and accurate accruals and payments. - Responsible for preparing or reviewing various quarterly close deliverables such as transfer pricing calculations, vacation accruals, variance analysis, etc. - Assist in the review and approval of statutory financial reporting of portfolio companies in various international jurisdictions. - Prepare and maintain internal resources and training materials on banking, reporting, and other relevant areas and best practices on controllership. - Maintain relationships with finance teams at portfolio, group and company levels and act as an advisor to the group of companies on relevant areas in controllership and related best practices. - Continuously look for process improvements in financial reporting and internal control processes. - Other duties and projects as necessary. Qualifications - Professional accounting designation (CPA or equivalent) - Minimum of 5+ years of finance and accounting experience - Experience working in global, multi-currency business - Experience working with software companies an asset - Experience working in accounts payable an asset - Experience with acquisition accounting an asset - Strong attention to detail and work ethics - Proven ability to work independently and manage multiple shifting priorities in a fast-moving environment - Effectively communicates (verbal, written and presentation) with internal and external stakeholders at all organizational levels - Experience working with NetSuite or BPC considered an asset - Proficiency in Microsoft Office Excel and Word Benefits - Lots of autonomy, flexible work culture and option of remote work - Opportunity to join a fast-paced, high-growth company - Opportunity to learn, expand your skill set, forge lasting relationships and make your mark within the diverse and inclusive Lumine community