ChowNow

• As a Territory Manager you will have an opportunity to be a key strategic contributor selling to independent restaurants in person. • You will gain invaluable experience and have the chance to showcase your acquired knowledge. • You will take ownership of revenue generation, turn qualified leads into opportunities, and manage your pipeline. • You will work to qualify and establish a book of business from partner and inbound leads while also developing an outbound and referral strategy to close new sales opportunities. • You will constantly be collaborating with your peers and manager to become proficient in our Value Selling sales methodology that allows you to create awareness with your prospects, demonstrating that you are a thought leader in the restaurant technology space, so you can help restaurateurs improve their business by using the ChowNow platform.

Are you a self-motivated and curious sales representative that wants to make money selling an innovative technology? If you thrive in a fast-paced, growth-oriented and collaborative team environment then this may be a position for you! About Us: ChowNow is one of the leading players in off-premise restaurant technology. As takeout becomes a vital revenue stream for independent restaurants, our platform helps owners focus on what they do best—serving great food—by offering solutions across the entire digital dining experience. From building branded websites and mobile apps, to powering online orders, managing menus, consolidating delivery, and running targeted marketing, we give restaurants the tools to grow on their own terms. We support over 20,000 restaurants across North America, helping process $1B+ in gross food sales while saving our partners over $700M in third-party commission fees. Through our white-label ordering solutions, a growing demand network (including Google, Yelp, Apple, and Snap), and a diner-friendly marketplace, we empower independent restaurants to own their customer relationships and avoid inflated pricing and fees charged by 3rd party delivery apps like Uber and Doordash. Founded in 2012, we’ve navigated rapid growth and transformation—from startup roots through the pandemic boom—and are now beginning an exciting new era under our CEO, Kanika Soni. As we evolve with new leadership and cutting-edge tools, we’re deepening our commitment to helping local restaurants thrive in the digital economy. About the Position: As a Territory Manager you will have an opportunity to be a key strategic contributor selling to independent restaurants in person. You will gain invaluable experience and have the chance to showcase your acquired knowledge. You will take ownership of revenue generation, turn qualified leads into opportunities, and manage your pipeline. You will work to qualify and establish a book of business from partner and inbound leads while also developing an outbound and referral strategy to close new sales opportunities. You will constantly be collaborating with your peers and manager to become proficient in our Value Selling sales methodology that allows you to create awareness with your prospects, demonstrating that you are a thought leader in the restaurant technology space, so you can help restaurateurs improve their business by using the ChowNow platform. This position requires the right combination of grit, curiosity, and the drive to help small business owners with their daily challenges. This position requires 45% travel within the market and a reliable means of transportation. Reports to a Sales Leader; No Direct Reports. WHAT WE LOVE ABOUT YOU: You put restaurants first. You deeply understand the importance of local restaurants and put them at the center of everything you do. You aim to help them not only survive but thrive. You celebrate diversity. You recognize that diversity and inclusivity matter. You’re committed to progress, which means everyone gets the support and resources they need, no matter who they are. You have an ability to listen to other team members' ideas and can thrive in an environment that embraces individuality. Everyone’s voice counts. You raise your hand. You consistently go above and beyond what is asked of you. You help your peers accomplish their tasks while also excelling at accomplishing your own. When you have a smart idea, you raise your hand and share it. You keep reaching. You set clear ambitious goals. You don’t allow yourself to become complacent with where you’re at and what you’ve done, so you seek out new opportunities and challenges. What Success Looks Like: Within 30 Days You’ll: - Progress through our Ramp Camp (ChowNow’s New Hire Onboarding Experience) - Thoroughly know our customers, their needs, and how our product adds differentiated value - Learn best practices by working with our top producers - Develop territory plan for outbound prospecting - Confidently run in-product web demos for a variety of audiences Within 60 Days You’ll: - Drive your own deals through a full-cycle, outside sales funnel from qualifying to close - Own and manage relationships, including the nurturing of leads and building a referral network - Prioritize strategic opportunities and resources to maximize your own output - Understand the importance of reports and dashboards in SFDC to evaluate your pipeline and KPIs - Hit and exceed your quota numbers Within 90 Days You’ll: - Shape, iterate, and scale our sales strategy, taking initiative to improve the team's practices, tools, and content - Work closely with your manager to audit your sales pipeline, utilizing coaching and data-driven insights to maximize conversion rates at every stage of the buyer’s journey - Contribute to the growth of the team by sharing best practices with your peers - Hit and exceed your quota numbers You Should Apply If: - You have a track record of consistent over-achievement in sales with 3+ years experience - You’re genuinely curious about people, local restaurants, and food trends - You enjoy building lasting relationships that enable you to build a book of business where referrals are the norm - You practice as hard as you play - You’re a market expert, you know your competitors, you’re up to date on the latest trends, you’re coachable, and you’re willing to put in the time to master your craft to understand how your buyer makes decisions - You subscribe to a work hard, stay positive and implement feedback mentality - You thrive in fast paced sales culture where changes are common and you adapt quickly - You are a fast learner when it comes to process and technology - You enjoy a competitive atmosphere where everyone is striving to be better than the day before while celebrating each other’s wins About Our Benefits: - Estimated On Target Earnings (OTE): $120,00-$140,000 (depending on candidate experience and location) - Ongoing training and growth opportunities. - A "Best Place to Work" winner multiple times where we focus on creating a great employee experience. - Rock solid medical, dental, and vision plans. - Mental Health Coverage - we offer several programs to support your mental health and wellness goals. - Unlimited Paid Vacation. We expect you to work hard, but still enjoy your personal life - 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave. - 401(k) Matching - Employer-contributing student loan assistance program or continuing education reimbursement program - Employee Stock Incentive Plan. - Pet insurance for your fur babies - Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly. - Enough freedom to spread your wings while still holding you accountable. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties and skills required. As one of ChowNow’s core values, “Celebrates Diversity”, we are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. We are committed to developing a barrier-free recruitment process and work environment, if you require any accommodation, please let us know at your earliest convenience and we’ll work with you to meet your accessibility needs. Information Regarding Recruiting Scams: ChowNow does not engage in outreach to prospective candidates by text message about employment opportunities, interviews, or employment offers, and we do not make job offers after only one interview. ChowNow does not ask candidates to submit sensitive personal information (Passport details, banking information, etc.) as part of the interview process. ChowNow employment offers are made by a ChowNow Talent Acquisition team member with a @chownow.com email address only. ChowNow does not ask candidates to provide funds to the company for onboarding, equipment, or supplies. If you receive an employment inquiry or employment offer from a non @chownow.com email address, consider it spam. Read here about your California privacy rights: https://get.chownow.com/legal/california-privacy-rights-act/ #Li-Remote

Are you a self-motivated and curious sales representative that wants to make money selling an innovative technology? If you thrive in a fast-paced, growth-oriented and collaborative team environment then this may be a position for you! About Us: ChowNow is one of the leading players in off-premise restaurant technology. As takeout becomes a vital revenue stream for independent restaurants, our platform helps owners focus on what they do best—serving great food—by offering solutions across the entire digital dining experience. From building branded websites and mobile apps, to powering online orders, managing menus, consolidating delivery, and running targeted marketing, we give restaurants the tools to grow on their own terms. We support over 20,000 restaurants across North America, helping process $1B+ in gross food sales while saving our partners over $700M in third-party commission fees. Through our white-label ordering solutions, a growing demand network (including Google, Yelp, Apple, and Snap), and a diner-friendly marketplace, we empower independent restaurants to own their customer relationships and avoid inflated pricing and fees charged by 3rd party delivery apps like Uber and Doordash. Founded in 2012, we’ve navigated rapid growth and transformation—from startup roots through the pandemic boom—and are now beginning an exciting new era under our CEO, Kanika Soni. As we evolve with new leadership and cutting-edge tools, we’re deepening our commitment to helping local restaurants thrive in the digital economy. About the Position: As a Territory Manager you will have an opportunity to be a key strategic contributor selling to independent restaurants in person. You will gain invaluable experience and have the chance to showcase your acquired knowledge. You will take ownership of revenue generation, turn qualified leads into opportunities, and manage your pipeline. You will work to qualify and establish a book of business from partner and inbound leads while also developing an outbound and referral strategy to close new sales opportunities. You will constantly be collaborating with your peers and manager to become proficient in our Value Selling sales methodology that allows you to create awareness with your prospects, demonstrating that you are a thought leader in the restaurant technology space, so you can help restaurateurs improve their business by using the ChowNow platform. This position requires the right combination of grit, curiosity, and the drive to help small business owners with their daily challenges. This position requires 45% travel within the market and a reliable means of transportation. Reports to a Sales Leader; No Direct Reports. WHAT WE LOVE ABOUT YOU: You put restaurants first. You deeply understand the importance of local restaurants and put them at the center of everything you do. You aim to help them not only survive but thrive. You celebrate diversity. You recognize that diversity and inclusivity matter. You’re committed to progress, which means everyone gets the support and resources they need, no matter who they are. You have an ability to listen to other team members' ideas and can thrive in an environment that embraces individuality. Everyone’s voice counts. You raise your hand. You consistently go above and beyond what is asked of you. You help your peers accomplish their tasks while also excelling at accomplishing your own. When you have a smart idea, you raise your hand and share it. You keep reaching. You set clear ambitious goals. You don’t allow yourself to become complacent with where you’re at and what you’ve done, so you seek out new opportunities and challenges. What Success Looks Like: Within 30 Days You’ll: - Progress through our Ramp Camp (ChowNow’s New Hire Onboarding Experience) - Thoroughly know our customers, their needs, and how our product adds differentiated value - Learn best practices by working with our top producers - Develop territory plan for outbound prospecting - Confidently run in-product web demos for a variety of audiences Within 60 Days You’ll: - Drive your own deals through a full-cycle, outside sales funnel from qualifying to close - Own and manage relationships, including the nurturing of leads and building a referral network - Prioritize strategic opportunities and resources to maximize your own output - Understand the importance of reports and dashboards in SFDC to evaluate your pipeline and KPIs - Hit and exceed your quota numbers Within 90 Days You’ll: - Shape, iterate, and scale our sales strategy, taking initiative to improve the team's practices, tools, and content - Work closely with your manager to audit your sales pipeline, utilizing coaching and data-driven insights to maximize conversion rates at every stage of the buyer’s journey - Contribute to the growth of the team by sharing best practices with your peers - Hit and exceed your quota numbers You Should Apply If: - You have a track record of consistent over-achievement in sales with 3+ years experience - You’re genuinely curious about people, local restaurants, and food trends - You enjoy building lasting relationships that enable you to build a book of business where referrals are the norm - You practice as hard as you play - You’re a market expert, you know your competitors, you’re up to date on the latest trends, you’re coachable, and you’re willing to put in the time to master your craft to understand how your buyer makes decisions - You subscribe to a work hard, stay positive and implement feedback mentality - You thrive in fast paced sales culture where changes are common and you adapt quickly - You are a fast learner when it comes to process and technology - You enjoy a competitive atmosphere where everyone is striving to be better than the day before while celebrating each other’s wins About Our Benefits: - Estimated On Target Earnings (OTE): $120,00-$140,000 (depending on candidate experience and location) - Ongoing training and growth opportunities. - A "Best Place to Work" winner multiple times where we focus on creating a great employee experience. - Rock solid medical, dental, and vision plans. - Mental Health Coverage - we offer several programs to support your mental health and wellness goals. - Unlimited Paid Vacation. We expect you to work hard, but still enjoy your personal life - 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave. - 401(k) Matching - Employer-contributing student loan assistance program or continuing education reimbursement program - Employee Stock Incentive Plan. - Pet insurance for your fur babies - Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly. - Enough freedom to spread your wings while still holding you accountable. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties and skills required. As one of ChowNow’s core values, “Celebrates Diversity”, we are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. We are committed to developing a barrier-free recruitment process and work environment, if you require any accommodation, please let us know at your earliest convenience and we’ll work with you to meet your accessibility needs. Information Regarding Recruiting Scams: ChowNow does not engage in outreach to prospective candidates by text message about employment opportunities, interviews, or employment offers, and we do not make job offers after only one interview. ChowNow does not ask candidates to submit sensitive personal information (Passport details, banking information, etc.) as part of the interview process. ChowNow employment offers are made by a ChowNow Talent Acquisition team member with a @chownow.com email address only. ChowNow does not ask candidates to provide funds to the company for onboarding, equipment, or supplies. If you receive an employment inquiry or employment offer from a non @chownow.com email address, consider it spam. Read here about your California privacy rights: https://get.chownow.com/legal/california-privacy-rights-act/ #Li-Remote

• As a Territory Manager you will have an opportunity to be a key strategic contributor selling to independent restaurants in person. • You will gain invaluable experience and have the chance to showcase your acquired knowledge. • You will take ownership of revenue generation, turn qualified leads into opportunities, and manage your pipeline. • You will work to qualify and establish a book of business from partner and inbound leads while also developing an outbound and referral strategy to close new sales opportunities. • You will constantly be collaborating with your peers and manager to become proficient in our Value Selling sales methodology that allows you to create awareness with your prospects, demonstrating that you are a thought leader in the restaurant technology space, so you can help restaurateurs improve their business by using the ChowNow platform. • This position requires 45% travel within the market and a reliable means of transportation.

Do you love enabling other development teams to ship the best version of their applications? Do you love diving deep into the internals of a system and identifying areas for iterative improvement? Does the thought of continuous integration and agile workflow encourage you to craft high-quality, well-tested, and resilient systems? Do you feel observability, security, availability, and maintainability are inextricably linked to your application’s architecture? Do you want to support products that connect thousands of food orderers to restaurants every day? Are all() of your answers to the above == True? If so, keep reading; this might be the product-building environment you have searched for. About Us: ChowNow is one of the leading players in off-premise restaurant technology. As takeout becomes a vital revenue stream for independent restaurants, our platform helps owners focus on what they do best—serving great food—by offering solutions across the entire digital dining experience. From building branded websites and mobile apps, to powering online orders, managing menus, consolidating delivery, and running targeted marketing, we give restaurants the tools to grow on their own terms. We support over 20,000 restaurants across North America, helping process $1B+ in gross food sales while saving our partners over $700M in third-party commission fees. Through our white-label ordering solutions, a growing demand network (including Google, Yelp, Apple, and Snap), and a diner-friendly marketplace, we empower independent restaurants to own their customer relationships and avoid inflated pricing and fees charged by 3rd party delivery apps like Uber and Doordash. Founded in 2012, we’ve navigated rapid growth and transformation—from startup roots through the pandemic boom—and are now beginning an exciting new era under our CEO, Kanika Soni. As we evolve with new leadership and cutting-edge tools, we’re deepening our commitment to helping local restaurants thrive in the digital economy. About the Position: ChowNow’s Engineering Team has built a modern platform to enable restaurants to streamline their online ordering processes and create a strong digital brand. Our “quality product first” approach to engineering contributes to our success and brand recognition. We’ve reached the time when we need to grow and scale our engineering team to meet the demand of the many exciting new products and features on our roadmap. As a Senior Backend Engineer, you will help build, deploy and monitor ChowNow’s BE applications. You will work closely with other disciplines to build new features with an emphasis on quality. You will work with the team on following best practices and continuously improving the development process. Reports to an Engineering Manager; No Direct Reports This is a remote role based in the United States. Please note: ChowNow is not eligible to employ in every state and the recruiting team will confirm location and eligibility before moving past initial stages. What We Love About You: You put restaurants first. You deeply understand the importance of local restaurants and put them at the center of everything you do. You aim to help them not only survive but thrive. You celebrate diversity. You recognize that diversity and inclusivity matter. You’re committed to progress, which means everyone gets the support and resources they need, no matter who they are. You have an ability to listen to other team members' ideas and can thrive in an environment that embraces individuality. Everyone’s voice counts. You raise your hand. You consistently go above and beyond what is asked of you. You help your peers accomplish their tasks while also excelling at accomplishing your own. When you have a smart idea, you raise your hand and share it. You keep reaching. You set clear ambitious goals. You don’t allow yourself to become complacent with where you’re at and what you’ve done, so you seek out new opportunities and challenges. What Success Looks Like: Within 30 days, you’ll… - Progress through our Ramp Camp (ChowNow’s New Hire Onboarding Experience) - Learn our business model and how it translates to platform architecture and features. We work closely with the product and it influences how we think about the code. - Master our development patterns and collaborative processes. We work together to make work efficient. - Read (and write) internal documentation and proposals, and test your features and systems. We take responsibility for communication, quality, and operations. - Grasp the basics of the platform architecture. Developers share responsibility for our always available APIs. - Squash a bug or two from your squad’s backlog or ship a small feature to production. Within 60 days, you’ll… - Have become an expert on your squad’s area of the platform and made an impact on it. We celebrate our success by measuring our impact, internally and externally. - Build, launch, and support your first big release on our platform. We ship with iterative agility. - Understand how our systems interoperate and be comfortable navigating the stack and infrastructure. We are all generalists, but we specialize in areas too. - Have worked with others on your squad to contribute to the architecture for a new system, optimization, or feature. We communicate and collaborate on our architecture to achieve security, scalability, and maximum learning. - Look for opportunities to help your squad ship faster. - Learn our business model and how it translates to our systems and services. Within 90 days, you’ll… - Build within reliable estimates. We know this takes time, and we strive to be accurate with each other. - Feel comfortable as an expert on your team, teaching others and continuing to learn. We want to learn as much as we teach. - Be an essential part of growing our team by fully participating in the hiring interview process. We share the responsibility to grow our team. - Have suggested or made a process improvement that benefits the productivity of your squad. - Join your squad in end-to-end ownership of a system or component and look for ways to improve and extend it. You Should Apply If: - You have 5+ years of experience building SaaS products, e-commerce platforms, or similar online systems, with expertise in Python. - You leverage AI development tools to accelerate your work, and exercise good judgment about where they help and where human review is essential - You've designed and versioned public or partner-facing APIs, balancing backward compatibility with the need to evolve them - You have experience with cloud infrastructure (AWS, GCP, or similar) and containerized deployments - You embrace experimentation and make decisions based on data and evidence - You've built and maintained event-driven or asynchronous systems (e.g., message queues, background job processing) that handle high transaction volume - You are excited about new technologies, are able to judge the maturity of the latest innovations, and find practical use for them - You've diagnosed and resolved production performance issues — slow queries, memory leaks, or scaling bottlenecks — and put guardrails in place to prevent recurrence - You strive for constant improvement and encourage others to build quality software - You are comfortable with transparency and open lines of communication, both within your team and with external stakeholders - You enjoy being the “glue” between product teams and infrastructure - You are passionate about observability, process improvements, CI/CD, and deployment frequency About Our Benefits: - Expected Base Salary Range: $169,687 - $220,500 depending on candidate experience and location - Ongoing training and growth opportunities. - A "Best Place to Work" winner multiple times where we focus on creating a great employee experience. - Rock solid medical, dental, and vision plans. - Mental Health Coverage - we offer several programs to support your mental health and wellness goals. - Unlimited Paid Vacation. We expect you to work hard, but still enjoy your personal life - 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave. - 401(k) Matching - Employer-contributing student loan assistance program or continuing education reimbursement program - Employee Stock Incentive Plan. - Pet insurance for your fur babies - Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly. - Enough freedom to spread your wings while still holding you accountable. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties and skills required. As one of ChowNow’s core values, “Celebrates Diversity”, we are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. We are committed to developing a barrier-free recruitment process and work environment, if you require any accommodation, please let us know at your earliest convenience and we’ll work with you to meet your accessibility needs. Information Regarding Recruiting Scams: ChowNow does not engage in outreach to prospective candidates by text message about employment opportunities, interviews, or employment offers, and we do not make job offers after only one interview. ChowNow does not ask candidates to submit sensitive personal information (Passport details, banking information, etc.) as part of the interview process. ChowNow employment offers are made by a ChowNow Talent Acquisition team member with a @chownow.com email address only. ChowNow does not ask candidates to provide funds to the company for onboarding, equipment, or supplies. If you receive an employment inquiry or employment offer from a non @chownow.com email address, consider it spam. Read about your California privacy rights here: https://get.chownow.com/legal/california-privacy-rights-act/ #Li-Remote

• The Revenue Operations Manager is responsible for designing, scaling, and optimizing the end-to-end revenue engine across Sales, Partnerships, Marketing, and Customer Success. • This role owns GTM systems, data, process, forecasting, and performance management to drive predictable revenue growth and operational efficiency. • In this role, you will create and implement high quality reporting and insights to advise our internal stakeholders to make data-driven decisions. • This role partners closely with Sales, Enablement, Partnerships, and Finance to ensure alignment across strategy, execution, and measurement while building scalable infrastructure for growth. • This role is for a self-starter and problem solver with incredible ability to influence our organization and work cross-functionally with nearly all teams. • We’re looking for a team player, who can think quickly on their feet, and navigate a rapidly growing organization to get things done at high velocity and with superb quality. • This role reports directly to the Head of Revenue Operations and will not have any direct reports.

• Owning gross and net revenue retention across ChowNow's restaurant base, building a predictable, forecastable retention and expansion engine that leadership can plan against. • Leading and developing a team of managers and individual contributors, building the coaching, capability, and structure needed to scale Account Management as ChowNow grows. • Building and operationalizing the renewal motion for annual contracts (proactive outreach, negotiation, uplift) and the retention motion for monthly customers (engagement, adoption, downgrade prevention). • Designing and deploying cross-sell and upsell plays mapped to ChowNow's product suite — including qualification criteria, talk tracks, and rep enablement to support expansion opportunities consistently. • Building and maintaining an account health framework that flags at-risk customers early, triggers consistent save motions, and reduces churn across both annual and monthly populations. • Driving measurable lifts in product adoption and value realization in partnership with Marketing, Product, and Lifecycle teams. • Running a weekly forecast cadence covering renewals, churn risk, and expansion pipeline; deliver against forecast with the discipline and accuracy leadership can rely on. • Surfacing the top systemic drivers of churn and downgrade to the executive team, with a prioritized cross-functional remediation roadmap spanning Product, Onboarding, Pricing, and Support. • Partnering closely with Sales, Marketing, Product, Finance, and Billing to align on customer lifecycle ownership, expansion handoffs, and retention strategy. • Delivering a comprehensive Account Management strategy — covering NRR, GRR, churn, expansion, and adoption — with quarterly targets and the operating plan to hit them.

Are you a self-motivated and curious sales representative that wants to make money selling an innovative technology? If you thrive in a fast-paced, growth-oriented and collaborative team environment then this may be a position for you! About Us: ChowNow is one of the leading players in off-premise restaurant technology. As takeout becomes a vital revenue stream for independent restaurants, our platform helps owners focus on what they do best—serving great food—by offering solutions across the entire digital dining experience. From building branded websites and mobile apps, to powering online orders, managing menus, consolidating delivery, and running targeted marketing, we give restaurants the tools to grow on their own terms. We support over 20,000 restaurants across North America, helping process $1B+ in gross food sales while saving our partners over $700M in third-party commission fees. Through our white-label ordering solutions, a growing demand network (including Google, Yelp, Apple, and Snap), and a diner-friendly marketplace, we empower independent restaurants to own their customer relationships and avoid inflated pricing and fees charged by 3rd party delivery apps like Uber and Doordash. Founded in 2012, we’ve navigated rapid growth and transformation—from startup roots through the pandemic boom—and are now beginning an exciting new era under our CEO, Kanika Soni. As we evolve with new leadership and cutting-edge tools, we’re deepening our commitment to helping local restaurants thrive in the digital economy. About the Position: As a Territory Manager you will have an opportunity to be a key strategic contributor selling to independent restaurants in person. You will gain invaluable experience and have the chance to showcase your acquired knowledge. You will take ownership of revenue generation, turn qualified leads into opportunities, and manage your pipeline. You will work to qualify and establish a book of business from partner and inbound leads while also developing an outbound and referral strategy to close new sales opportunities. You will constantly be collaborating with your peers and manager to become proficient in our Value Selling sales methodology that allows you to create awareness with your prospects, demonstrating that you are a thought leader in the restaurant technology space, so you can help restaurateurs improve their business by using the ChowNow platform. This position requires the right combination of grit, curiosity, and the drive to help small business owners with their daily challenges. This position requires 45% travel within the market and a reliable means of transportation. Reports to a Sales Leader; No Direct Reports. WHAT WE LOVE ABOUT YOU: You put restaurants first. You deeply understand the importance of local restaurants and put them at the center of everything you do. You aim to help them not only survive but thrive. You celebrate diversity. You recognize that diversity and inclusivity matter. You’re committed to progress, which means everyone gets the support and resources they need, no matter who they are. You have an ability to listen to other team members' ideas and can thrive in an environment that embraces individuality. Everyone’s voice counts. You raise your hand. You consistently go above and beyond what is asked of you. You help your peers accomplish their tasks while also excelling at accomplishing your own. When you have a smart idea, you raise your hand and share it. You keep reaching. You set clear ambitious goals. You don’t allow yourself to become complacent with where you’re at and what you’ve done, so you seek out new opportunities and challenges. What Success Looks Like: Within 30 Days You’ll: - Progress through our Ramp Camp (ChowNow’s New Hire Onboarding Experience) - Thoroughly know our customers, their needs, and how our product adds differentiated value - Learn best practices by working with our top producers - Develop territory plan for outbound prospecting - Confidently run in-product web demos for a variety of audiences Within 60 Days You’ll: - Drive your own deals through a full-cycle, outside sales funnel from qualifying to close - Own and manage relationships, including the nurturing of leads and building a referral network - Prioritize strategic opportunities and resources to maximize your own output - Understand the importance of reports and dashboards in SFDC to evaluate your pipeline and KPIs - Hit and exceed your quota numbers Within 90 Days You’ll: - Shape, iterate, and scale our sales strategy, taking initiative to improve the team's practices, tools, and content - Work closely with your manager to audit your sales pipeline, utilizing coaching and data-driven insights to maximize conversion rates at every stage of the buyer’s journey - Contribute to the growth of the team by sharing best practices with your peers - Hit and exceed your quota numbers You Should Apply If: - You have a track record of consistent over-achievement in sales with 3+ years experience - You’re genuinely curious about people, local restaurants, and food trends - You enjoy building lasting relationships that enable you to build a book of business where referrals are the norm - You practice as hard as you play - You’re a market expert, you know your competitors, you’re up to date on the latest trends, you’re coachable, and you’re willing to put in the time to master your craft to understand how your buyer makes decisions - You subscribe to a work hard, stay positive and implement feedback mentality - You thrive in fast paced sales culture where changes are common and you adapt quickly - You are a fast learner when it comes to process and technology - You enjoy a competitive atmosphere where everyone is striving to be better than the day before while celebrating each other’s wins About Our Benefits: - Estimated On Target Earnings (OTE): $120,00-$140,000 (depending on candidate experience and location) - Ongoing training and growth opportunities. - A "Best Place to Work" winner multiple times where we focus on creating a great employee experience. - Rock solid medical, dental, and vision plans. - Mental Health Coverage - we offer several programs to support your mental health and wellness goals. - Unlimited Paid Vacation. We expect you to work hard, but still enjoy your personal life - 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave. - 401(k) Matching - Employer-contributing student loan assistance program or continuing education reimbursement program - Employee Stock Incentive Plan. - Pet insurance for your fur babies - Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly. - Enough freedom to spread your wings while still holding you accountable. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties and skills required. As one of ChowNow’s core values, “Celebrates Diversity”, we are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. We are committed to developing a barrier-free recruitment process and work environment, if you require any accommodation, please let us know at your earliest convenience and we’ll work with you to meet your accessibility needs. Information Regarding Recruiting Scams: ChowNow does not engage in outreach to prospective candidates by text message about employment opportunities, interviews, or employment offers, and we do not make job offers after only one interview. ChowNow does not ask candidates to submit sensitive personal information (Passport details, banking information, etc.) as part of the interview process. ChowNow employment offers are made by a ChowNow Talent Acquisition team member with a @chownow.com email address only. ChowNow does not ask candidates to provide funds to the company for onboarding, equipment, or supplies. If you receive an employment inquiry or employment offer from a non @chownow.com email address, consider it spam. Read here about your California privacy rights. #Li-Remote

Are you looking to make an impact on a lean legal affairs team? Do you enjoy preparing strong legal documentation and managing internal processes in a highly cross functional environment? Then we might have the perfect opportunity for you. ABOUT US: ChowNow is one of the leading players in off-premise restaurant technology. As takeout becomes a vital revenue stream for independent restaurants, our platform helps owners focus on what they do best—serving great food—by offering solutions across the entire digital dining experience. From building branded websites and mobile apps, to powering online orders, managing menus, consolidating delivery, and running targeted marketing, we give restaurants the tools to grow on their own terms. We support over 20,000 restaurants across North America, helping process $1B+ in gross food sales while saving our partners over $700M in third-party commission fees. Through our white-label ordering solutions, a growing demand network (including Google, Yelp, Apple, and Snap), and a diner-friendly marketplace, we empower independent restaurants to own their customer relationships and avoid inflated pricing and fees charged by 3rd party delivery apps like Uber and Doordash. Founded in 2012, we’ve navigated rapid growth and transformation—from startup roots through the pandemic boom—and are now beginning an exciting new era under our CEO, Kanika Soni. As we evolve with new leadership and cutting-edge tools, we’re deepening our commitment to helping local restaurants thrive in the digital economy. ABOUT THE POSITION: As our Paralegal, you will be specifically responsible for research and document preparation for legal transactions and proceedings. You will also be dedicated to contract and internal process management. While partnering with various internal teams, you own the management of the expanding legal tool set, acting as a first level filter for legal issues, and providing legislation/compliance research and monitoring. Reports to the VP of Legal Affairs; no direct reports This is a remote role based in the United States. Please note: ChowNow is not eligible to employ in every state and the recruiting team will confirm location and eligibility before moving past initial stages. WHAT WE LOVE ABOUT YOU: You put restaurants first. You deeply understand the importance of local restaurants and put them at the center of everything you do. You aim to help them not only survive but thrive. You celebrate diversity. You recognize that diversity and inclusivity matter. You’re committed to progress, which means everyone gets the support and resources they need, no matter who they are. You have an ability to listen to other team members' ideas and can thrive in an environment that embraces individuality. Everyone’s voice counts. You raise your hand. You consistently go above and beyond what is asked of you. You help your peers accomplish their tasks while also excelling at accomplishing your own. When you have a smart idea, you raise your hand and share it. You keep reaching. You set clear ambitious goals. You don’t allow yourself to become complacent with where you’re at and what you’ve done, so you seek out new opportunities and challenges. RESPONSIBILITIES INCLUDE: Contract Lifecycle Management - Manage all contract requests via Ramp and IronClad—facilitate intake, maintain repository, and train stakeholders - Communicate with stakeholders throughout the process; track key dates, expirations, and renewals - Ensure data quality, responsiveness, and generate reports as needed Legal Research & Document Support - Research legal issues (e.g., data privacy, marketplace facilitator regulations) and summarize findings for attorney review - Manage and update contract templates; conduct first-level review of modification requests - Review and process all NDAs (internal and external) for attorney sign-off Compliance & Risk - Track SOPs, licenses, and permits; ensure timely company responses and renewals - Escalate any non-compliant practices to appropriate stakeholders Administration & Cross-Functional Support - Serve as first filter for employee legal inquiries via Slack/email; escalate to attorney as needed - Assist with policy research and creation - Draft weekly 1:1 agendas and provide timely status updates - Coordinate meetings, assist with departmental agendas, and fulfill monthly privacy requests WITHIN 30 DAYS YOU WILL: - Progress through our Ramp Camp (ChowNow’s New Hire Onboarding Experience) - Meet with cross functional leaders and team members in the organization in order to establish relationships and understand needs - Begin to review and assess existing legal documentation, tools and process - Attend and participate in relevant meetings to help filter legal requests WITHIN 60 DAYS YOU WILL: - Own legal documentation, applicable tools and processes - Review and monitor all relevant compliance documentation WITHIN 90 DAYS YOU WILL: - Make substantial contributions to legal documentation and compliance monitoring - Provide suggestions and guidance on legal process improvements leveraging data gathered from gaining visibility into the business needs - Drive compliance program improvements, as needed YOU SHOULD APPLY IF: - You have at least 2-3 years of experience as a paralegal (or equivalent role) either at a private practice law firm or in-house - You have experience with legal tech tools, like CLM and procurement (Experience with IronClad and Ramp is a plus) - You have knowledge of legal principles and processes - You have experience with legal and compliance monitoring - You have drafting and reviewing skills (e.g. licenses, NDA’s, etc). - You are a collaborative team player with great communication skills, and an empathetic approach. - You have a data-driven approach to process improvement - You have an ability to work independently and produce consistent high-quality deliverables in a timely manner - You are a dynamic, curious, organized and adaptable individual, with thirst for experimentation and continuous improvement ABOUT OUR BENEFITS: - Expected Hourly Rate: $34.00/hr - $49.00/hr (depending on candidate location and experience) - Ongoing training and growth opportunities. - A "Best Place to Work" winner multiple times where we focus on creating a great employee experience. - Rock solid medical, dental, and vision plans. - Mental Health Coverage - we offer several programs to support your mental health and wellness goals. - Unlimited Paid Vacation. We expect you to work hard, but still enjoy your personal life - 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave. - 401(k) Matching - Employer-contributing student loan assistance program or continuing education reimbursement program - Employee Stock Incentive Plan. - Pet insurance for your fur babies - Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly. - Enough freedom to spread your wings while still holding you accountable. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties and skills required. As one of ChowNow’s core values, “Celebrates Diversity”, we are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. We are committed to developing a barrier-free recruitment process and work environment, if you require any accommodation, please let us know at your earliest convenience and we’ll work with you to meet your accessibility needs. Information Regarding Recruiting Scams: ChowNow does not engage in outreach to prospective candidates by text message about employment opportunities, interviews, or employment offers, and we do not make job offers after only one interview. ChowNow does not ask candidates to submit sensitive personal information (Passport details, banking information, etc.) as part of the interview process. ChowNow employment offers are made by a ChowNow Talent Acquisition team member with a @chownow.com email address only. ChowNow does not ask candidates to provide funds to the company for onboarding, equipment, or supplies. If you receive an employment inquiry or employment offer from a non @chownow.com email address, consider it spam. Read here about your California privacy rights. #LI-Remote

Title: Territory Sales Manager, Cleveland Location: Cleveland, OH Type: Full-time Workplace: remote Category: Outside Sales Job Description: Are you a self-motivated and curious sales representative that wants to make money selling an innovative technology? If you thrive in a fast-paced, growth-oriented and collaborative team environment then this may be a position for you! About Us: ChowNow is one of the leading players in off-premise restaurant technology. As takeout becomes a vital revenue stream for independent restaurants, our platform helps owners focus on what they do best—serving great food—by offering solutions across the entire digital dining experience. From building branded websites and mobile apps, to powering online orders, managing menus, consolidating delivery, and running targeted marketing, we give restaurants the tools to grow on their own terms. We support over 20,000 restaurants across North America, helping process $1B+ in gross food sales while saving our partners over $700M in third-party commission fees. Through our white-label ordering solutions, a growing demand network (including Google, Yelp, Apple, and Snap), and a diner-friendly marketplace, we empower independent restaurants to own their customer relationships and avoid inflated pricing and fees charged by 3rd party delivery apps like Uber and Doordash. Founded in 2012, we’ve navigated rapid growth and transformation—from startup roots through the pandemic boom—and are now beginning an exciting new era under our CEO, Kanika Soni. As we evolve with new leadership and cutting-edge tools, we’re deepening our commitment to helping local restaurants thrive in the digital economy. About the Position: As a Territory Manager you will have an opportunity to be a key strategic contributor selling to independent restaurants in person. You will gain invaluable experience and have the chance to showcase your acquired knowledge. You will take ownership of revenue generation, turn qualified leads into opportunities, and manage your pipeline. You will work to qualify and establish a book of business from partner and inbound leads while also developing an outbound and referral strategy to close new sales opportunities. You will constantly be collaborating with your peers and manager to become proficient in our Value Selling sales methodology that allows you to create awareness with your prospects, demonstrating that you are a thought leader in the restaurant technology space, so you can help restaurateurs improve their business by using the ChowNow platform. This position requires the right combination of grit, curiosity, and the drive to help small business owners with their daily challenges. This position requires 45% travel within the market and a reliable means of transportation. Reports to a Sales Leader; No Direct Reports. WHAT WE LOVE ABOUT YOU: You put restaurants first. You deeply understand the importance of local restaurants and put them at the center of everything you do. You aim to help them not only survive but thrive. You celebrate diversity. You recognize that diversity and inclusivity matter. You’re committed to progress, which means everyone gets the support and resources they need, no matter who they are. You have an ability to listen to other team members' ideas and can thrive in an environment that embraces individuality. Everyone’s voice counts. You raise your hand. You consistently go above and beyond what is asked of you. You help your peers accomplish their tasks while also excelling at accomplishing your own. When you have a smart idea, you raise your hand and share it. You keep reaching. You set clear ambitious goals. You don’t allow yourself to become complacent with where you’re at and what you’ve done, so you seek out new opportunities and challenges. What Success Looks Like: Within 30 Days You’ll: - Progress through our Ramp Camp (ChowNow’s New Hire Onboarding Experience) - Thoroughly know our customers, their needs, and how our product adds differentiated value - Learn best practices by working with our top producers - Develop territory plan for outbound prospecting - Confidently run in-product web demos for a variety of audiences Within 60 Days You’ll: - Drive your own deals through a full-cycle, outside sales funnel from qualifying to close - Own and manage relationships, including the nurturing of leads and building a referral network - Prioritize strategic opportunities and resources to maximize your own output - Understand the importance of reports and dashboards in SFDC to evaluate your pipeline and KPIs - Hit and exceed your quota numbers Within 90 Days You’ll: - Shape, iterate, and scale our sales strategy, taking initiative to improve the team's practices, tools, and content - Work closely with your manager to audit your sales pipeline, utilizing coaching and data-driven insights to maximize conversion rates at every stage of the buyer’s journey - Contribute to the growth of the team by sharing best practices with your peers - Hit and exceed your quota numbers You Should Apply If: - You have a track record of consistent over-achievement in sales with 3+ years experience - You’re genuinely curious about people, local restaurants, and food trends - You enjoy building lasting relationships that enable you to build a book of business where referrals are the norm - You practice as hard as you play - You’re a market expert, you know your competitors, you’re up to date on the latest trends, you’re coachable, and you’re willing to put in the time to master your craft to understand how your buyer makes decisions - You subscribe to a work hard, stay positive and implement feedback mentality - You thrive in fast paced sales culture where changes are common and you adapt quickly - You are a fast learner when it comes to process and technology - You enjoy a competitive atmosphere where everyone is striving to be better than the day before while celebrating each other’s wins About Our Benefits: - Estimated On Target Earnings (OTE): $120,00-$140,000 (depending on candidate experience and location) - Ongoing training and growth opportunities. - A "Best Place to Work" winner multiple times where we focus on creating a great employee experience. - Rock solid medical, dental, and vision plans. - Mental Health Coverage - we offer several programs to support your mental health and wellness goals. - Unlimited Paid Vacation. We expect you to work hard, but still enjoy your personal life - 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave. - 401(k) Matching - Employer-contributing student loan assistance program or continuing education reimbursement program - Employee Stock Incentive Plan. - Pet insurance for your fur babies - Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly. - Enough freedom to spread your wings while still holding you accountable. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties and skills required. As one of ChowNow’s core values, “Celebrates Diversity”, we are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. We are committed to developing a barrier-free recruitment process and work environment, if you require any accommodation, please let us know at your earliest convenience and we’ll work with you to meet your accessibility needs. Information Regarding Recruiting Scams: ChowNow does not engage in outreach to prospective candidates by text message about employment opportunities, interviews, or employment offers, and we do not make job offers after only one interview. ChowNow does not ask candidates to submit sensitive personal information (Passport details, banking information, etc.) as part of the interview process. ChowNow employment offers are made by a ChowNow Talent Acquisition team member with a @chownow.com email address only. ChowNow does not ask candidates to provide funds to the company for onboarding, equipment, or supplies. Read here about your California privacy rights. #Li-Remote We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.