Role Description Takealot Group is looking for a Product Manager to help improve its Fulfilment Experiences - a key part of what makes Takealot.com one of the most successful ecommerce platforms in South Africa. In this role, you will focus on tools that support the day-to-day operational teams within supply chain and logistics, helping to create the best fulfillment experiences for internal and external clients. You will work closely with engineering, supply chain & logistics operations, and client-focused teams to define requirements, test ideas, and deliver improvements that drive better fulfillment experiences and measurable business impact. You bring analytical thinking, customer empathy, and a practical product mindset, helping the team identify opportunities, prioritise initiatives, and scale what works. Your responsibilities will include: - Define and drive the roadmap that powers Fulfilment Experiences, including innovating and improving back-end systems for seamless delivery execution. - Translate business needs into actionable and measurable projects; partner with business owners to understand their challenges and priorities. - Foster a culture of continuous improvement by evolving product management practices. - Define and monitor key metrics (e.g., delivery turnaround time, fulfilment experiences scores) to inform product decisions. - Analyse and understand project scope and core objectives through requirements workshops with stakeholders. - Conduct workshops with stakeholders to elicit detailed functional requirements and document these for engineering teams. - Work with technical leads and subject matter experts to align on the technical vision. - Coordinate cross-functional teams to deliver projects on time and within scope. - Evolve appropriate Product Management practices for a responsive, dynamic environment. - Collaborate with QA teams to review test plans and scripts. - Project management by setting timelines, driving project schedules, and leading cross-functional development teams. - Understand your target “customer” to ensure products deliver a seamless experience. - Perform user acceptance testing. Qualifications - Relevant Bachelor's Degree or Advanced Diploma (Information Systems / Computer Science / Engineering/Commerce) with at least 5 years of experience in product management, business analysis, or a related role. - Experience in an agile/iterative project management and development environment is beneficial. - Experience working on customer-facing frontends, web, and apps. - Prior experience in logistics, on-demand delivery platforms, or e-commerce is preferred. - Prior experience in web-based frontend operational system development. Requirements - Client focus: Understanding of what it takes to satisfy a variety of clients. - Execution skills: Ability to define and execute a detailed product roadmap. - Solution-oriented: Proactive and motivated to solve complex problems. - Data-driven approach: Strong analytical skills to inform decisions and measure success. - Technical acumen: Familiarity with back-end systems, APIs, and logistics execution technologies. - Stakeholder management: Exceptional organizational and communication skills. - Attention to detail: Meticulous approach to product development and documentation. - Customer advocate: Focus on improving the experience for drivers, franchise hubs, and customers. Benefits - Market-related Total Remuneration Package with full flexibility. - Remote working or hybrid working model. - Mentorship programme for learning from industry leaders. - Naspers Tech Community & Online Learning access. - Regular social events and out-of-office activities. - Staff discount on millions of products across 28 departments. - Birthday leave. - Latest tech tools for your job. - Confidential counselling, legal support, and financial guidance. - Free parking. Company Description Takealot is an Equal Opportunity Employer. We encourage applicants from previously disadvantaged groups and people with disabilities to apply.

Title: Framework Manager Location: Reading, Reading, Great Britain, United Kingdom Department: kff - Commercial Sales Job Description: Job Description Framework Account Manager With a competitive salary, and an attractive bonus scheme that is uncapped, company car or car allowance, brilliant reward and recognition scheme, excellent career development and much more! Covering Bristol – London – Remote working We’re looking for an ambitious and driven Framework Account Manager to join our growing team. This is an exciting opportunity to play a key role in driving the growth of our KFF business by developing and expanding a portfolio of Framework Accounts, proactively identifying and securing new Framework Partners, and building strong Head Office relationships that deliver long-term, profitable growth through strategic collaboration. What you’ll be doing; - Manage the Framework Portfolio in kff ensuring maximization of profit and long-term growth in this highly competitive sector. - Maximize business for kff through existing and new framework development, using intelligent and efficient account & pipeline development, maintenance & conversion skills. - Implements a business strategy which develops Framework relationships ensuring all aspects of kff share of wallet opportunities are developed and contractual agreements are in place and reviewed for extension. - Develop and strengthen Framework group contacts (commercial and operational) and communication channels that in conjunction with the kff sales team engage kff to achieve sterling and margin target. - Build strong internal relationships with and not limited to: kff sales teams, finance, operations, telesales, and other stakeholders across Sysco GB involved in the Framework sector, raising the profile and understanding of this sector within kff to drive sales and margin achievement. - Make sure all administration is up to date and acted upon including preparation of Bid/tenders and financial evaluation documents. What we are looking for; - Proven experience in foodservice sector sales. - Good knowledge and experience of successfully managing group accounts. - Understands the tender sales process and can construct a strategy of growth. - Strong time management skills and the ability to prioritize. - Can demonstrate a “self –starter” approach to their role and own development. - Confident in cold calling as well as customer care and development of customers. - Above all the ability to work in a fast-paced environment with skill, humour, tact and resilience. Additional Information At kff everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at kff and we recognise that kff can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.

• Own strategy, roadmap, and execution for major product areas from discovery through launch • Drive cross-functional alignment across engineering, design, and data science • Translate complex customer and market signals into clear product decisions • Raise the execution standard for the team through better specs, tighter scoping, and faster learning cycles • Lead customer discovery and maintain deep feedback loops with enterprise users • Partner directly with the Co-Founder and Head of Product on roadmap, strategy, and tradeoffs

• Manage execution of the Chiller product portfolio strategy in alignment with direction set by the Senior Director and broader business growth objectives. • Support development of strategic priorities and product recommendations by applying HVAC and Chiller market knowledge, competitive insights, and customer feedback. • Manage inputs, updates, and execution plans for the Chiller product roadmap and technical specification priorities in close collaboration with Engineering. • Lead assigned product lifecycle management activities for Chiller products, including roadmap execution, launch readiness, post-commercialization tracking, product transitions, and continuous improvement actions, in alignment with approved product strategy. • Manage cross-functional New Product Introduction activities for assigned Chiller programs, coordinating Engineering, Commercial, Sales, Supply Chain, Quality, and Operations stakeholders from concept through production readiness. • Partner with Commercial teams to translate market insights into actionable product plans and coordinate development of product collateral, including spec sheets, installation and service manuals, launch materials, and selling tools. • Support pricing analysis, sales application tools, and product competitiveness reviews by providing market, customer, and product performance inputs. • Coordinate lifecycle management activities related to product availability, inventory optimization, phase-in/phase-out planning, and smooth product transitions. • Support product positioning and commercialization plans by analyzing competitive market data, customer needs, channel dynamics, and feedback from Sales and Technical teams. • Collaborate with Sales and Technical teams to develop and deliver training for distributors and contractors on installation, application, troubleshooting, and service. • Support distribution strategy execution in partnership with Sales and represent the Chiller product line in customer, channel, and internal meetings. • Represent the Chiller portfolio at national and regional trade shows, including AHR, IBS, HARDI, and ACCA, to support customer engagement, market feedback gathering, and brand awareness. • Provide field support to address customer needs, gather product insights, identify recurring issues, and recommend improvement actions. • Coordinate daily business operations across functions, including logistics follow-up, customer onboarding requirements, issue resolution, and monitoring of profitability and serviceability inputs. • Support quality improvement initiatives and coordinate product change activity to improve product performance, reliability, and customer satisfaction.